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Lennar Reviews in Phoenix Mesa, AZ

What Phoenix Mesa Homeowners Have to Say About Lennar.

Read all 397 verified reviews from homeowners that built a new home with Lennar in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Lennar an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 4.1 out of 5 stars in Phoenix-Mesa Area

397 Reviews in Phoenix-Mesa Area

Ratings by Category

Overall 4.1

Quality 3.9

Trustworthiness 4

Responsiveness 4

Lennar in Phoenix-Mesa Area

View Homes

Customer Reviews

The mortgage team was awesome.

  • Stephane J.
  • Verified HomeBuyer
  • May 25, 2021
  • Tolleson, AZ

I had a few key people who have made this experience very pleasant. It was a smooth transition and we love our home..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Well organized vision in planning development of community.

  • Ricky D.
  • Verified HomeBuyer
  • May 13, 2021
  • Phoenix, AZ

Well organized vision in planning development of community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - Tom is always helpful and tries to get things taken care of.

  • Tracey H.
  • Verified HomeBuyer
  • May 12, 2021
  • Surprise, AZ

Tom is always helpful and tries to get things taken care of. We have had problems with our carpet they finally determined it was defective and had to replace all of our carpet. When they pulled back the pad workers had filled holes in cement with DIRT! The new carpet isn’t any better, our so called Luxury carpet is cheap. It’s takes over three minutes to get hot water in kitchen sink, it is such a waste of water. Our gated community is only gated after 6:00PM. We were told all construction traffic would be using Pat Tillman and they DO NOT. We are suppose to have trees behind our view ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Not being able to make minor changes, even at my expense..

  • Daniel H.
  • Verified HomeBuyer
  • May 07, 2021
  • Buckeye, AZ

Make sure you know what you are getting into !!!!

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Poor Quality Workmanship, Major windows, Glass doors, Cabinets throughout small bathrooms and bedroom

  • Anonymous
  • Verified HomeBuyer
  • May 06, 2021
  • Queen Creek, AZ

As a Experienced Homeowner I was Very disappointed with the builder’s team. Outside Financing, if at Possible regardless of the “Builders Incentive”it’s not worth it you will pay in the end. With a large down payment I still have a (PMI)! After you have finalized the purchase of your New Home your concerns will be slow with Repairs & Warranties. Not Timely! The concept of a NextGEN home is awesome, But the Quality of the building materials are Inexpensive and Cheap, (Cabinets). Small bedrooms and garage. Upgrades are sold to you as a packaged. No flexibility or choice. Very limited. ...

Lennar responded:
Hi, thank you for taking time to share your review. We are sorry to hear about the frustrations you have expressed from financing through the timeliness of repair completion. If there are any outstanding issues you would like us to follow-up on, please reach out at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - All was good except for delivery at closing

  • Karen S.
  • Verified HomeBuyer
  • April 27, 2021
  • Glendale, AZ

All was good except for delivery at closing

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - Honest and reliable.

  • Chene C.
  • Verified HomeBuyer
  • April 27, 2021
  • Glendale, AZ

Honest and reliable. Such a great experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Just OK

  • Anthony G.
  • Verified HomeBuyer
  • April 22, 2021
  • Queen Creek, AZ

Lots of corners cut during the building process. The individuals that I’ve dealt with have been good just a craftsmanship wasn’t

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Lennar gave us a tremendous experience when purchasing our home.

  • Andre P.
  • Verified HomeBuyer
  • April 20, 2021
  • Tolleson, AZ

Lennar gave us a tremendous experience when purchasing our home. The quality and customer service was outstanding.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Skeptical but hoping for it to be ok

  • Kathleen H.
  • Verified HomeBuyer
  • April 16, 2021
  • Chandler, AZ

I don’t know about the builder but I hope for the best

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Smooth experience

  • Wilber A.
  • Verified HomeBuyer
  • April 07, 2021
  • Phoenix, AZ

Very happy we purchased our first home Lennar they made the process smooth and simple as possible. Amazed with the final result!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

How nice everyone was

  • Christopher H.
  • Verified HomeBuyer
  • April 03, 2021
  • Buckeye, AZ

Everyone from the models, mortgage and build team were great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service. Best I have ever had.

  • Robert B.
  • Verified HomeBuyer
  • March 31, 2021
  • Buckeye, AZ

Top quality and excellent communications

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The people who work their.

  • William M.
  • Verified HomeBuyer
  • March 31, 2021
  • Buckeye, AZ

The people who work their.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

Lennar - A great experience for buying my first home.

  • Melissa C.
  • Verified HomeBuyer
  • March 31, 2021
  • Glendale, AZ

A great experience for buying my first home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Bought the home in May and moved in around August.

  • Kiran K.
  • Verified HomeBuyer
  • December 08, 2020
  • Chandler, AZ

Bought the home in May and moved in around August. Overall buying process was simple. Construction completed earlier than initially agreed on date. Post move-in issues got addressed quickly. Overall good experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

sales Office Staff was very helpful.

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Gold Canyon, AZ

Great C/S thru purchase process, try to make sure repairs by move in are complete, on day of getting your key, else be prepared for delays.. Responses are great, actions were lagging.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 2

Superintendent Response

  • Beverly M.
  • Verified HomeBuyer
  • November 10, 2020
  • Surprise, AZ

Great home for the money and couldn’t be happier with the response from the Superintendent on the few issues we had.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Project manager

  • Darrell M.
  • Verified HomeBuyer
  • November 04, 2020
  • Queen Creek, AZ

Hope they have a more knowledgeable project manager as far as codes & not tell you things he knows nothing about .

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4

Five Star Treatment

  • Brian R.
  • Verified HomeBuyer
  • October 22, 2020
  • Buckeye, AZ

The quality and workmanship on our new Lennar home was excellent. Even more impressive was the entire support team including the Sales people and the Construction Foremen that helped us through the process. In addition, a shout out to Eagle Home Mortgage for making the funding experience so simple.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall - good experience

  • Lynn T.
  • Verified HomeBuyer
  • September 29, 2020
  • San Tan Valley, AZ

Love my new home, wish the front yard landscaping (front walkway) did not have such steep drop off. Considering going to extra expense to add short retaining wall for safety.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great buy!

  • Armando M.
  • Verified HomeBuyer
  • September 22, 2020
  • Surprise, AZ

House has been great and any issues we find they are quickly fixed right away. The only issue I have is the placement of of lighting fixtures throughout the house. The lights were placed lined up and centered in many places and makes my OCD a hard time.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

New Home In Chandler

  • Anthony M.
  • Verified HomeBuyer
  • June 09, 2020
  • Chandler, AZ

The staff and the people were really nice. They were very helpful and responsive to all of our questions.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

I like my house

  • Isaac M.
  • Verified HomeBuyer
  • May 06, 2020
  • Gilbert, AZ

house is nice

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A great new home

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2020
  • Phoenix, AZ

We love our new home. We chose to upgrade flooring and kitchen, and the cost, while expensive, was worth it to give the home the extra bit of luxuriousness. We have had very few issues with Lennar. When we have a problem, they come out and fix it and if they haven't fixed it yet, the fix is scheduled and they're committing to upholding the workmanship and quality of the home. The purchasing experience was very easy, mostly due to the "everything's included" buying process. We didn't want the new home experience of choosing a thousand different options, masking the cost of the home. ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5