Lennar Reviews in Phoenix Mesa, AZ

Workmanship on the house was lacking in a few areas and getting those issues resolved definitely took longer than it should.

Tom is always helpful and tries to get things taken care of. We have had problems with our carpet they finally determined it was defective and had to replace all of our carpet. When they pulled back the pad workers had filled holes in cement with DIRT! The new carpet isn’t any better, our so called Luxury carpet is cheap. It’s takes over three minutes to get hot water in kitchen sink, it is such a waste of water. Our gated community is only gated after 6:00PM. We were told all construction traffic would be using Pat Tillman and they DO NOT. We are suppose to have trees behind our view fence, Five months later still no trees. Communication between sales people, contractors, and HOA need to get on the same page. Happy to say we love the area and have wonderful people that live in Encore. ... More

Great C/S thru purchase process, try to make sure repairs by move in are complete, on day of getting your key, else be prepared for delays.. Responses are great, actions were lagging.

Hope they have a more knowledgeable project manager as far as codes & not tell you things he knows nothing about .

Not enthusiastic when fixing issues presented by buyer.

Going through the initial process to finally closing was super easy and all my questions were answered so I wasn't confused on anything. House is wonderful and other than a few issues that took multiple times to fix from final closing I would recommend Lennar for others looking to buy.

Heat pump caused the Next-Gen area to heat up and cause strong smoke smells to the point the fire department had to come out. Debris within the system air ducts were clogged with building materials. Clothe dryer in Next-Gen had issues and I am still dealing with them. A circuit breaker in the dinning area of the main house keeps tripping, no electrician has come to check on it after it has been reported. Continues to happen.

We have constant issues with the laminate flooring. Tears all over the place under the weight of regular furniture. Please contact us to make this right.

We've been in your house for 5 months now and reported repairs that need to be done in my opinion too long, we are still waiting to get our deadbolt locks fix they are supposed to be able to be controlled by an app we have to constantly contact whoever was in charge in getting it fixe, we needed one of our Walls by the side gate to be painted and it wasn't why did they not just painted it when they painted my next door neighbor's house I find that to be stupid to end my review things are going to get fix I just wish it would have been faster

I feel that a lot of things are overlooked. Simple things. The quality control of the different parts of the building process is far from good. I know good help is hard to find. There are things I believe you should change. The stainless sink in the kitchen are passé. There are many options besides stainless and porcelain. The tile work seems substandard. I like my house, but I think you need to get into current times.

nice job

So far I have really enjoyed living in McQueen Landing. The homes are very nice and the sales and construction staff are friendly. I am glad I moved to this community and I look forward to living here!

This is the second Lennar home we have bought and the experiences have been very different. The quality of the workmanship on this Wales Ranch home compared to our last one is very disappointing, especially the finishing work. The subs that have come in to fix things have been unreliable, have done either half of a job or a poor job, and it's an ongoing struggle to get things done as they should have been done in the first place. Lennar has also used inferior items in place of higher quality ones this time and yet the price was far higher. They have cut corners, given us lower quality, and it shows. ... More

Others not so much.

I looked at home. The price was 403K there was some fraud found on my credit report, so I had to take care of that took me about 2 to 3 weeks to take care of my credit report called my agent again and wanted to put an offer on the same house. Within that period of time same house was $10,000 more Lennar Holmes have no sympathy on people like me who had credit compromised and found out by accident

We purchased our current home from California. It was a fairly smooth process and going through the financial was great. We had a great sales person. However, the quality of home was not what we expected. I would say for the most part, the tile setters were the worst. I have never seen tile layed so poorly with very uneven lines in the grout.The grout was messed up; different colors everywhere. Kind of embarrassing when I have somebody come to my house. I felt like I was looking at floors that were installed by people that had done it for the first time. Everything was very dirty especially the floor. The windows were very dirty and smudged and the backyard was not cleaned up at all. ... More

Lots of corners cut during the building process. The individuals that I’ve dealt with have been good just a craftsmanship wasn’t

I still have open issues, its small repair stuff but never got addressed.

The house was not move in ready.... Was told not to worry they would take care of it within A-day or 2.... It has now been 6 weeks.... A small example of things not working I was told ring doorbellThat was included in my package I was told that's my problem it's not part of the move in ready Which I personally think is BS but anyways life goes on

We bought a Next Gen and it’s beautiful. Guy over our property is quick to respond and handled all of our move in blue tape missed items/ additional findings with ease. Loved how easy and friendly the loan process and staff were. My hiccup is we were explicitly told the next gen comes with 2 fridges, washer and dryer dishwasher etc. come closing, he refuted that and blamed our walkthrough guy. Dude, you told us that which is why I wasn’t mad about selling our last house with the brand new W&D we bought etc and now I misheard? No, I wrote it down as I was listing the pros and cons and why there wasn’t any buyer remorse before then. Anyway, Les sucked there, and supposedly his managers weren’t willing to budge either. The house is +500K and you want a bad review over it, done. Aside from that, other people’s driveways are small and so there’s a ton of cars in the street and in front of my house but neighborhood is quiet, home is home, and we can figure the nuances out. ... More

We looked at two model homes and fell in love with the Sage. However, when we did our walk through on new home, things had changed. Exterior color scheme, window and door layout and kitchen counters were not the same. All along we believed were getting what we saw. Had several discussions about some of these things but in the end we were told we are a production builder not custom. Understood, but communication via the initial salesman was a bit sketchy. We will repaint the garage and front doors to match the model.(got green, wanted brown) Being a couple states away during construction, had my son in law take pictures of the framing phase. Found several split 2x4s that I had to have fixed, twice, on load bearing wall. Got some push back from aforementioned salesman but got them replaced before the next phase. Beyond that, we do love the home. Once the house closed and we did our final walk through our experience with project manager Eric was incredible. It was obvious he cared about our satisfaction. Actually sent workers back to repair some cosmetic flaws in a bathroom sink after we signed off. In the end my advice would be to stay on top of the details. ... More

Everyone was very nice and professional. Too many portals to log into and deal with between the builder, title, mortgage etc. Great floor plan but definitely some items we felt like they got cheap. For example a single hook instead of a towel bar…um most master baths have 2 people so no towel bar and only one hook is a fail. Disposal is poor quality. Terrible can lightning that casts shadows in all bathrooms meant we had to hire an electrician off the bat to install better lighting. Overall still happy with home.

Take notes and write down people and what they do.

We bought house in Aloravita South community in Peoria, AZ. We never get to choose options like flooring, cabinets, exterior color, elevation etc. Its like Take it or leave it....not customer friendly.

Painter were not that good