Lennar Reviews in Phoenix Mesa, AZ

The inside was rushed and you can tell a lot of skipped steps.

We wanted to call out John and Phil who have been top notch with helping us since we have been in the house. They have been very quick to respond on issues. We feel very comfortable with them and they are responsible for making our transition so smooth.

The construction managers: Mike, Phil, John are great. They make up for shortcomings in the building process.

Working with the underwriter was a terrible experience. Endless questions about insignifigant expenses that were pertinant to one month of expenses only. He could have easily missed major expenses that occurred on other months. I wish we had financed through our bank that knows us well. Great service and follow up with Dave H. on final inspection. He was extremely responsive when we had the A/C break down. Megan P. has been very good with staying in touch to see if we were satisfied.

Love my new home, wish the front yard landscaping (front walkway) did not have such steep drop off. Considering going to extra expense to add short retaining wall for safety.

Overall a good experience. One improvement would be how information is provided. The building process is several months long and some info is given too far in advance. The buyer is not ready for it and it gets lost or hard to find again. Getting the names/sources for all the utilities for instance. I was instructed to go to MyLennar (or one of the Lennar sites). From there was told info wasn't available, need to go to the development's web page. From there was told info didn't exist for that area. Frustrating. A pre-made packet for each development would be a great service to provide the new homeowner. Also, there are quite a few people reaching out to you in the process. Would be better to coordinate through just one or two people. Info is key. ... More

The warranties have been very helpful. Tom from Heritage Asante in Surprise has been exceptionally helpful.

It is been a good experience

House has been great and any issues we find they are quickly fixed right away. The only issue I have is the placement of of lighting fixtures throughout the house. The lights were placed lined up and centered in many places and makes my OCD a hard time.

We love our new home. We chose to upgrade flooring and kitchen, and the cost, while expensive, was worth it to give the home the extra bit of luxuriousness. We have had very few issues with Lennar. When we have a problem, they come out and fix it and if they haven't fixed it yet, the fix is scheduled and they're committing to upholding the workmanship and quality of the home. The purchasing experience was very easy, mostly due to the "everything's included" buying process. We didn't want the new home experience of choosing a thousand different options, masking the cost of the home. Lennar gave us, at the time of purchase, two options. We chose our flooring and kitchen design. We wish we had a few more options we could've chosen from, but overall we were happy to have most of it chosen for us and we could move in at the price we agreed on. The selling agents were excellent as was their preferred lender, Eagle Home Mortgage. Every phone call, email or text message to anyone at Lennar or related companies was answered promptly or returned the same day. Communication was great and it made us feel more confident in picking Lennar as the builder we chose. There are some odd community planning things we didn't have a say in, like the fact that the color of our home is almost identical to our neighbors, but I guess we can paint the house in a few years. The things in our house that have needed to be fixed seem entirely the fault of a bad tradesman. In each case, Lennar has stood by their workmanship and home warranty and fixed or scheduled to fix the issue. My wife and I looked at other builders and new homes going up and even after living in the Lennar home we feel that the Lennar home is a much higher quality than other builders. The design is also more modern and less generic than other home builders we saw. ... More

Lennar is a quality builder at fair market prices. No bells and whistles and certainly not custom! Quality for the price, if you want "Estate" level building shop elsewhere.

Good quality and great customer service

Lennar is the home for anyone who is happy with the exact model presented. During the purchasing process some inquiries or requests were received with a 'No' Sorry. Lennar also put a limit on a reward card presented at the time we closed on the purchased, when ready to use Lennar had pulled the funds back, so missed out. Be careful of any promotions or giveaways. The Construction Manager has been wonderful and quick to respond on some mirror issues.

Bugs, bugs, bugs! We love our NexGen house except for the bugs. We've had 3 different exterminators out to try and get rid of them. I don't know what to do! I'm thinking we might just sell! I don't know how much clearer I can be! Not being vague at all!!!

No changes and limited choices.

Overall a good experience.

All was good except for delivery at closing

The staff and the people were really nice. They were very helpful and responsive to all of our questions.

Great value for what you pay. Love that everything is included.

best house for the price

Super John was fantastic.

All involved were helpful and kind in the purchase of my home.

The best experience was with our salesperson Bob. As for Lennar mortgage they were very unorganized and the only reason we used them was because of the rates. Construction team and follow up for repairs has been unresponsive and we can't seem to get our issues fixed once we moved in.

Aloha from us,ty good job

My backyard fence was only 5 foot high the entire neighborhood on my side having foot the bill to bring it up to 6 foot