Lennar Reviews in Phoenix Mesa, AZ

Great experience, very good.

I received the best customer service from start to finish. My sales consultant answered all my home questions and responded quickly, and it got even better when I was dealing with Lennar Mortgage, that was another seamless experience. Every aspect of my home buying experience with Lennar was stress free.

I was not happy with our creaking floors on the 2nd floor.

I would find another builder.

Be prepared to upgrade your backyard.

Theresa our sales consultant was amazing through the whole process! Theresa was amazing to work with!!! However, our loan officer Ashley with Lennar Mortage made a MAJOR financial mistake that caused a huge financial burden on us. When we talked to Kristi about this in Theresa's absence since it was her day off she stated "well do you just want to cancel" instead of being sympathetic of the situation and try to rectify the issue. That was poor customer service on her part. However, we raised the lennar mortage issue with Theresa and she helped us get somewhat of a resolution. I still feel like Lennar Mortgage could have done better with a resolution. What they did was still not good enough and did not justify the financial burden it did to us. We will not recommend Lennar Mortgage to anyone due to this. ... More

The experience was ok

Thought we would give Lennar a second chance. Only good thing about it was our salesman Cody. We received the home on time but it was filthy. We complained on walk thru but nothing changed. We cleaned it ourselves. Workmanship is below par as well as quality of cabinets, appliances. Disappointing.

A pleasant experience, qualified staff and very committed to the service

I bought my beautiful townhouse more than a month ago. Lennar team were very helpful through the buying process. I sure had a lot of documents to sign but after only 3 weeks and 2 days, the townhouse was mine. By the 15 day check, I found some minor workmanship deficiencies. Lennar representative Dan came over to review and eventually set appointments to correct them. Most of everything is completed and I am finally able to complete settling in. I really appreciate the supportive process from Lennar and would recommend their homes to any new buyers! Thank you!

Lennar offered great incentives, but were quick to try and deny our application. They made us jump hurdles, i.e. requested my wife to get a letter from management at current employer only to find out we couldn't use it and she was basically forced to get a job within 2 weeks in a new state. Closing was in limbo for well over a month which finally closed a week before Christmas. House we were living in was emptied out and we were essentially homeless if it didn't close. My children lost their Christmas and the process was simply unacceptable. I want to clarify this was Lennar lending department. Steven with the actual sales team on site was phenomenal and helped push the process along. Our file ended up being pushed to the higher ups who eventually got us across the finish line, but it felt as though they never wanted to close with the incentives initially offered. I would not purchase a home through Lennar ever again and had I known the extent of what my family would have been put through out of the gate, we would have never pursued this property. ... More

The customer service representative was the most helpful during our buying experience here in Queen Creek Maderia West community - Jacob. He went the extra mile to make the experience smooth and transparent.

Awesome experience, we didn’t have any issues with our home buying process

Rick our construction manager explained every future of the house so clearly and he was so helpful all the time and very professional.I have lived in the house for a month now and I am very happy with it

Beginning with the sales man I was put at ease with the process. Everything was straightforward no questions. The closing was wonderful. The construction manager Jim, was fantastic and still is. Dealing with the HOA has been very easy and always there for my questions.

My Lennar home is beautiful. The Lennar staff have all been extremely kind, helpful, and prompt with addressing our needs. We do have a little disappointment with some issues found by an inspector that we hired, especially with the HVAC system. However, Lennar seems to be eager to correct the issues with the home.

From the sales staff to the mortgage company to the walk through…it was just a great experience. This is my 5th new build and it has been the best so far.

i would like more ethernet plugs in the rooms some have none for items that react better than wifi connection also the back yards could have some attention rather than just dirt or at lease tamp and compact it add better quality appliances and thermostats ecobee or nest

Overall everything was great. Starting with looking at homes till the last ste moving in.

Don’t go thru Lennar Mortgage. They are terrible and never respond. Never answer phones. Never get back to you. Had to almost pull out of buying the home.

My issue was with the loan agent Preston. He did a terrible job and no one helped me to have him replaced. I didn't appreciate them seeping my concern under the rug. He was not a good representation of the Lennar homes I thought I would deal with,

I'm impressed with Lennar, this is my first Lennar purchase and I was impressed with how friendly and easy to do business everyone was during the entire process. From working with the agents on site, to underwriting and closing, they made the process as smooth as possible. The efficiency and promptness of everyone at every level, I am very impressed.

Lennar was great in helping get through the home buying process. We would work with them again.

The final walk through was chaotic as the superintendent rushed through many issues. We didn’t have ample time to inspect the major issues and only in out when moving it. But once the problems submitted they were handled in a timely manor.

As title what I mentioned