Lennar Reviews in Phoenix Mesa, AZ
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What Phoenix Mesa Homeowners Have to Say About Lennar.
Read all 228 verified reviews from homeowners that built a new home with Lennar in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Lennar an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Phoenix-Mesa Area
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Customer Reviews
Lennar - Would change a few things, however, overall pretty good.
- Andrew T.
- Verified HomeBuyer
- February 26, 2020
- Litchfield Park, AZ
Would change a few things, however, overall pretty good.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Overall happy with our home
- Sergio M.
- Verified HomeBuyer
- July 09, 2019
- Buckeye, AZ
We are overall happy with our new home, our home took about seven months to be built from the date we purchased it, and the home Is very modern and clean looking, the house is built with the latest materials in all areas, very energy efficient, LED lighting, appliances were included as well except for the washer and dryer, they are very good quality and not cheap base models, the only issue we had Word minor imperfections such as painting in very small spots, We pointed this out during our first home walk-through and some of it got fixed but some of it never was, The home itself is very ...
Total Score 4
Quality 3
Trustworthiness 5
Value 5
Responsiveness 3
Lennar - Buyers should be involved in the entire building process, making
- Anonymous
- Verified HomeBuyer
- June 26, 2019
- Surprise, AZ
Buyers should be involved in the entire building process, making sure what they are getting suits their needs.
Lennar responded:
Thank you for sharing your feedback. Please send a message to us at corporatecustomercare@lennar.com if you have any additional comments you would like to share. – Lennar Customer Care
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Project manager
- Darrell M.
- Verified HomeBuyer
- November 04, 2020
- Queen Creek, AZ
Hope they have a more knowledgeable project manager as far as codes & not tell you things he knows nothing about .
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
Solid work but not great.
- James C.
- Verified HomeBuyer
- April 28, 2020
- Glendale, AZ
Not enthusiastic when fixing issues presented by buyer.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Extremely easy and pleasant to buy from
- Daniel T.
- Verified HomeBuyer
- March 17, 2020
- Phoenix, AZ
Going through the initial process to finally closing was super easy and all my questions were answered so I wasn't confused on anything. House is wonderful and other than a few issues that took multiple times to fix from final closing I would recommend Lennar for others looking to buy.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 2
Construction issues
- Joanne K.
- Verified HomeBuyer
- March 07, 2020
- Queen Creek, AZ
Heat pump caused the Next-Gen area to heat up and cause strong smoke smells to the point the fire department had to come out. Debris within the system air ducts were clogged with building materials. Clothe dryer in Next-Gen had issues and I am still dealing with them. A circuit breaker in the dinning area of the main house keeps tripping, no electrician has come to check on it after it has been reported. Continues to happen.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Thoughts about Lennar
- Paul M.
- Verified HomeBuyer
- November 19, 2019
- Queen Creek, AZ
I feel that a lot of things are overlooked. Simple things. The quality control of the different parts of the building process is far from good. I know good help is hard to find. There are things I believe you should change. The stainless sink in the kitchen are passé. There are many options besides stainless and porcelain. The tile work seems substandard. I like my house, but I think you need to get into current times.
Total Score 4
Quality 3
Trustworthiness 5
Value 3
Responsiveness 4
New home Purchase
- Barry R.
- Verified HomeBuyer
- June 25, 2019
- Buckeye, AZ
nice job
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
Great neighborhood
- Anonymous
- Verified HomeBuyer
- June 18, 2019
- Gilbert, AZ
So far I have really enjoyed living in McQueen Landing. The homes are very nice and the sales and construction staff are friendly. I am glad I moved to this community and I look forward to living here!
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Great
- Rojelio Quirino P.
- Verified HomeBuyer
- August 23, 2023
- Surprise, AZ
Buying a home thru Lennar was a simply process.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 3
Quality short of model viewed
- Paul C.
- Verified HomeBuyer
- August 16, 2022
- Surprise, AZ
Hoping they correct all defects. Only in home 2 mo . We will see if they correct all defects to model home and construction standards...
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Lennar - Workmanship on the house was lacking in a few areas and getting
- Daniel T.
- Verified HomeBuyer
- August 24, 2021
- Queen Creek, AZ
Workmanship on the house was lacking in a few areas and getting those issues resolved definitely took longer than it should.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
It has been ok.
- Sally Q.
- Verified HomeBuyer
- September 05, 2023
- Surprise, AZ
Going through the process of purchasing my new home was good. Good communication and explanations about the process and what was coming next. Once I got in the house, there was a list of things that needed attention which still have not been addressed. Mainly the back fence is not secure, the dirt is dangerously loose and my dog has to stay on her leash and be monitored while outside. Send help!
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 2
Lennar - Tom is always helpful and tries to get things taken care of.
- Tracey H.
- Verified HomeBuyer
- May 12, 2021
- Surprise, AZ
Tom is always helpful and tries to get things taken care of. We have had problems with our carpet they finally determined it was defective and had to replace all of our carpet. When they pulled back the pad workers had filled holes in cement with DIRT! The new carpet isn’t any better, our so called Luxury carpet is cheap. It’s takes over three minutes to get hot water in kitchen sink, it is such a waste of water. Our gated community is only gated after 6:00PM. We were told all construction traffic would be using Pat Tillman and they DO NOT. We are suppose to have trees behind our view ...
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 3
sales Office Staff was very helpful.
- Anonymous
- Verified HomeBuyer
- December 01, 2020
- Gold Canyon, AZ
Great C/S thru purchase process, try to make sure repairs by move in are complete, on day of getting your key, else be prepared for delays.. Responses are great, actions were lagging.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 2
Amazing home - horrible flooring
- Karen H.
- Verified HomeBuyer
- February 26, 2020
- Glendale, AZ
We have constant issues with the laminate flooring. Tears all over the place under the weight of regular furniture. Please contact us to make this right.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 2
Repair or Issue
- Soamsamon A.
- Verified HomeBuyer
- February 26, 2020
- Phoenix, AZ
We've been in your house for 5 months now and reported repairs that need to be done in my opinion too long, we are still waiting to get our deadbolt locks fix they are supposed to be able to be controlled by an app we have to constantly contact whoever was in charge in getting it fixe, we needed one of our Walls by the side gate to be painted and it wasn't why did they not just painted it when they painted my next door neighbor's house I find that to be stupid to end my review things are going to get fix I just wish it would have been faster
Total Score 4
Quality 5
Trustworthiness 2
Value 5
Responsiveness 1
Just OK
- Anthony G.
- Verified HomeBuyer
- April 22, 2021
- Queen Creek, AZ
Lots of corners cut during the building process. The individuals that I’ve dealt with have been good just a craftsmanship wasn’t
Total Score 4
Quality 3
Trustworthiness 3
Value 2
Responsiveness 3
Villas at trellis
- Rakshanda H.
- Verified HomeBuyer
- July 09, 2019
- Phoenix, AZ
I still have open issues, its small repair stuff but never got addressed.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 1
Mixed
- The George And Tamara Becerra Living T.
- Verified HomeBuyer
- May 30, 2023
- Surprise, AZ
We purchased our current home from California. It was a fairly smooth process and going through the financial was great. We had a great sales person. However, the quality of home was not what we expected. I would say for the most part, the tile setters were the worst. I have never seen tile layed so poorly with very uneven lines in the grout.The grout was messed up; different colors everywhere. Kind of embarrassing when I have somebody come to my house. I felt like I was looking at floors that were installed by people that had done it for the first time. Everything was very dirty ...
Total Score 4
Quality 1
Trustworthiness 3
Value 3
Responsiveness 2
The sales crew Loan officer Did an outstanding job
- Benjamin W.
- Verified HomeBuyer
- August 16, 2022
- Buckeye, AZ
The house was not move in ready.... Was told not to worry they would take care of it within A-day or 2.... It has now been 6 weeks.... A small example of things not working I was told ring doorbellThat was included in my package I was told that's my problem it's not part of the move in ready Which I personally think is BS but anyways life goes on
Total Score 4
Quality 1
Trustworthiness 2
Value 1
Responsiveness 1
After sale care lacking
- Belinda G.
- Verified HomeBuyer
- March 24, 2020
- Mesa, AZ
It’s been extremely difficult to schedule after sale repairs and there appears to be a complete lack of communication on the Lennar team.
Total Score 3
Quality 4
Trustworthiness 4
Value 5
Responsiveness 2
Lennar - Cheap materials used for the construction, very bad responsiveness
- Jose C.
- Verified HomeBuyer
- March 18, 2020
- Phoenix, AZ
Cheap materials used for the construction, very bad responsiveness to the issues.
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
Lennar Verrado East-Park Grove
- Stuart F.
- Verified HomeBuyer
- February 26, 2020
- Litchfield Park, AZ
Decent construction overall for the price. Instead of spending money on "smart home" items use dollars for better materials,better trim workers, 16" centers on studs instead of 24". Use a better company than Interior Logic for important work. I was shown a model home that mine was supposed to look like with separate master vanities,separate closets, but then when I moved in I had none of those. Worst trim carpenter work I have ever seen. Dirt and sand painted right over on base trim.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
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