Lennar Reviews in Phoenix Mesa, AZ

Don’t go thru Lennar Mortgage. They are terrible and never respond. Never answer phones. Never get back to you. Had to almost pull out of buying the home.

My issue was with the loan agent Preston. He did a terrible job and no one helped me to have him replaced. I didn't appreciate them seeping my concern under the rug. He was not a good representation of the Lennar homes I thought I would deal with,

I'm impressed with Lennar, this is my first Lennar purchase and I was impressed with how friendly and easy to do business everyone was during the entire process. From working with the agents on site, to underwriting and closing, they made the process as smooth as possible. The efficiency and promptness of everyone at every level, I am very impressed.

Lennar was great in helping get through the home buying process. We would work with them again.

The final walk through was chaotic as the superintendent rushed through many issues. We didn’t have ample time to inspect the major issues and only in out when moving it. But once the problems submitted they were handled in a timely manor.

As title what I mentioned

There isn't enough space for me to list the issues with the home from day one.

Buying a Lennar NexGen home has been a very rewarding process. Working with the mortgage team was probably the best part of things. And the sales representative was always available for any questions or concerns. I would recommend a Lennar home and the supporting companies as well.

Everything was very upfront, no surprises. The homes are pretty basic, but you get what you pay for. So far after three months we are satisfied.

From start to finish, Lennar lied, exaggerated, and undelivered on everything. I’ve left negative reviews on every single platform and will continue to do so.

Overall, a good quality home. All the staff are great & very helpful. But the some of the materials used seem a bit cheap. The cabinets around the microwave are not good and done with multiple small pieces which visually isn’t appealing. The lights in the bathroom are not sufficient. Garage doors slam real hard. Some other minor stuff that can be improved.

Everyone was very nice and professional. Too many portals to log into and deal with between the builder, title, mortgage etc. Great floor plan but definitely some items we felt like they got cheap. For example a single hook instead of a towel bar…um most master baths have 2 people so no towel bar and only one hook is a fail. Disposal is poor quality. Terrible can lightning that casts shadows in all bathrooms meant we had to hire an electrician off the bat to install better lighting. Overall still happy with home.

I was warned that Lennar builds cheap homes. I should have listened. It all started on the intial pre-closing walk with our superintendent Luis where we gave him a punch list of items that needed to be addressed. Six days later (1 day before our closing and when we were to move out of our current home) I was called by Luis and told he couldn’t get the majority of things done but he promised we would have them addressed starting the week after we closed. So, we trusted him and on Thursday, October 17 we closed and got our keys. That is the day we started noticing there was more than a punch list not completed. Take away: DO NOT CLOSE IF ITEMS ARE NOT COMPLETED Here is a run down of all the issues we have had: -All of our initial walk through items were pushed to our 30 day list forcing us to take numerous days off of work to meet all the trades. 45 days after closing and we are still getting all of the trades out to fix the laundry list of items. Some of them look at the issue and say oh. My work order doesn’t say that. Sorry we will have to come back. -Sewer backed up into house at 8:30 pm two weeks after we closed. -AC condenser unit froze on move in day and was so loud that you could hear it from across the home -Master bedroom air vent was closed on walk through so we wouldn’t hear that when opened it sounded like an airplane was taking off and so that the other rooms could get air (this has now been band aid fixed with adjusting the dampener so less air goes there). We were recently told that was the best they could fix it but we will see how the house cools when it’s 120* outside -grout in tile is all different colors throughout house. We were told on initial walk the cleaning team would fix this. Didn’t happen. (waiting to see how they will band aid this one) -Front door isn’t square so when a breeze blows wind howls in and our hallway sounds like the set of a scary movie. -Electrical wiring is so cheap in home that when you vacuum your room the lights flicker (electrician said it’s to code and completely normal) The only positive in this process as been our current superintendent, Dan, who is amazing an an asset to Lennar. Too bad he wasn’t the one who did our closing! ... More

It was the best home buying experience I had

I had issues with the entire buying process except titling and the final walkthrough with Scott and Saul. My sales rep CC was my least favorite person with this deal luckily I had my own realtors on my side to oversee her. The best part of this ordeal is Scott from the construction team always available for a call or to help in the house even after the sale. This guy is a true asset to the Lennar team. The title team another great asset to Lennar. However your sales and sales support throughout the process to include your finance people were absolutely horrible. Luckily my financial people caught a huge mistake in the financing of this home and we switch gears and made it happen. But again it was me and my team that realized the issue and Tammy had no clue what she was doing. ... More

Take notes and write down people and what they do.

We bought house in Aloravita South community in Peoria, AZ. We never get to choose options like flooring, cabinets, exterior color, elevation etc. Its like Take it or leave it....not customer friendly.

We had an easy and efficient experience from home selection through closing. Our salesperson Adrianna and loan officer Jerrod were amazing, and guided us seamlessly the entire way. We had a warranty issue 6 weeks after move in and our customer care rep Jamie took care of it right away. Things happen with new builds and it’s reassuring to know Lennar will take care of any issues so quickly. We are very happy with Lennar and our new home.

The entire experience was great. Everyone was friendly. I am very happy with the overall quality of the build. The overall cost of homes are too high. The only negative thing I can say is that Lennar used the lowest quality interior paint (flat) that rubs off if you attempt to clean it. For the cost of the home, there should be no low quality materials used. I repainted the interior during the first month. I love my home.

Loan process was good..home buying agents did not tell the truth and lead you to believe false home releases. Qualify for your money is poor..no landscaping..walls and floors needed Touchup/cleanup, poor baseboard conversion, no pullout cupboards for ease in getting out pots/pans..last cupboard is so high no one can reach it without a stool, light switches are not marked so you don't know which is light,outlet,fan. 2nd home needs more draws in kitchen

If I had known how stressful this would be I would never have bought this home. When things went bad I was threated with losing my deposit if I did not follow through on their timeline not mine. I am elderly and wanted a next generation home and they are the only builders who do them. The things on our punch list are still not done and it closed on Sept 27th. Most employees lie and no parts of Lennar communicates with each other.

Buying the home was the easiest process. Everyone was so attentive and kind. Trying to get ahold of anyone now to go over things or answer questions is impossible.

If I ever have to buy a home again it will not be Lennar

I recently retired from 50+ years in the California homebuilding industry, and our new home is in Arizona where I am not nearly as familiar with the minimum building codes here. With that said, my opinions are perhaps tainted based on my experience and expectations. To begin with, the builfing code requirements here appear to be less than those minimum standards in So. CA. We purchased this home because we love the floorplan (Trilliam Next-Gen) and the value. The workmanship in most all of the installations is above average quality for what I have seen over the decades, so they obviously have good supervision and controll over their subcontractors. The specifications overall are mostly of basic or minimal quality, but in general we are happy with our purchase. One complaint I have is that this builder (and many other production builders in the area) are using thicker post-tension slab foundations (which is fine), but they do NOT provide any perimeter footings, thus making it easier for stormwater to penetrate under the foundation. I have built dozens and dozens of post tension foundations, and in CA there are always deepened footings (at least 18" below the bottom of the slab) poured monolithically beneath the footings, which also helps to avoid moisture from getting beneath the foundation. Also, they do not include gutters, downspouts, or area drain systems. Therefore it is not surprising to find youtubers sharing about movement in their new homes, as these ommissions are conducive to allowing for expansion and contraction of the soil and differential settlement. For this reason I strongly recommend that buyers consider alternatives in completing their hardscape and landscape, as to avoid future problems. At the very least I will be installing gutters, downspouts, and a 4" area drain system around the perimeter of our new home, and this should alleviate some of those concerns for potential problems. On the positive side, our construction manager has been EXCELLENT, a seasoned professional himself, and anxious to take care of any concerns or direct me as to how to resolve issues. In fact, all of the empolyees I have met have been great. My only suggestion is that you (the buyer) do not rush into buying until you have first explored all conditions, as there can be surprises once you review the CC&R's. Above all concerns, your first concern should be to carefully read and study the Purchase agreement and CC&R's in their entirety, as eacch development has their own issues, and once you accept your purchase agreement it is too late to change your mind. Also, in reading the numerous different hundreds of pages of closing documents there can be contradictions between them, such as the fact that your deposit is actually Non-Refundable, while it states in the initial documents that your deposit is refundable. So if you change your mind on your home location after your contingency period (as we did), Lennar will allow you to make that change, but they will not consider providing a refund if you cancel beyond your contingency period. All things considered, I would definitely buy another Lennar home, especially given the excellent service that most of their employees have provided us every step of the way. ... More

The home itself is very nice BUT we have had nothing but issues Electric due to what they called breaker issues WE had to replace all of them out of pocket ! Brand new home !!! Patio door would not lock they did come fix that but we still have to slam several times to lock it. I will never buy another Lennar home or recommend one Workmanship is horrible motto build fast sell fast can’t wait to sell