Lennar Reviews in Tucson, AZ

All of the Lennar personnel were highly knowledgeable and professional in helping the buying of my new construction home. They were relentless in pursuing my documents to ensure complete qualification to acquire the home.

We were seeking home with an adjacent living quarters for our daughter and this home came on the market at the perfect time and at the right price. We've had several small cosmetic fixes that needed to be addressed and Lennar has responded quickly and addressed them all satisfactorily.

Very satisfied with lennar's financial program. Easy process.

we are more than pleased with the buying process from start to finish. No surprises and everything went as planned. After move in, the construction manager has been very helpful with any questions we have had. I highly recommend Lennar for anyone looking for a new built home.

excellent

We were extremely satisfied with our home building experience and everyone whom we worked with in the process

Thoroughly enjoyed working with Ana and Mike. Good humans.

Lennar did an excellent job building our home in Arizona! We lived out of state during the building process and the help we received from start to finish was AMAZING! The realtors with Lennar did a WONDRFUL job addressing all our concerns. The construction manager also did a PHENOMENAL job handling all issues that cropped up with our home. We can’t say enough about the peace of mind this gave us. Hats off to Lennar for a GREAT building experience! Thank you

Our entire process from researching, discussing options, signing contracts, monitoring construction with the manager, and working on responses to ongoing issues after living in our new home has been outstanding with Lennar.

Builders team very professional

Paint and trim carpenter subs let Lennar down

Great people

Lennar made the home buying process a breeze. Along with the incentives provided by Lennar there’s no better option of buying a house in the current market. The only thing I recommend is scheduling a very thorough 3rd party home inspector. These houses are built extremely fast and because of that, issues do arise. We were lucky with our house and haven’t had many issues but a quality home inspection will bring any serious issues to light. The construction manager for the neighborhood, we bought in, was very responsive to the report and has the majority of issues, highlighted in the report, fixed before our closing date. ... More

Nikki, realtor, was a real pleasure. Honest, responsive, accommodating, efficient. Mortgage process was cumbersome via digital process due to short time frame. Every day forms to sign, address, items to gather - all under "urgent" status. This was very frustrating, but Jenna tried to navigate this with grace and patience. Mobile notary was wonderful! John, construction manager, was also very helpful. Timing for "walk throughs" are not geared toward the convenience of the buyer. It is clearly accommodating the builder/subcontractors. Usually scheduled during the middle of the day, very inconvenient. ... More

The base materials (flooring, interior paint, appliances) are very basic at this price point, possibly with the intent of selling buyers on various upgrades. Certain items (i.e., full gutters, better drainage) should be considered essential in this climate.

Great builders , easy to work with awesome attitude!

Our Lennar home is well built. We love the floor plan and the upgrades they added.

Good not great build. Mostly built to code and not above. Builders all over the nation could do a lot better on insulation, structural and fit and finish. Look at code as being the starting point and see how you can do better than code and maintain costs.

Good service, great to work with and friendly.

During the final walk through we were disappointed as many of the issues we addressed in previous walk through had not been addressed and this was our day to sign for the house to get the keys. We were scheduled for the final walk through at 0900 hours. The superintendent was told it was at noon and was thrown off by our arrival. Not his fault. There was a lack of communication with him by Lennar. We were disappointed as repairs were still in progress while the cleaners arrived. We did not like that parts of the house were poor and shoddy work. And were told we had signed a contract. We had scheduled moving the following day and were rushed to sign for the house. Obviously work was still being done after the cleaners left so the house was dirty upon taking possession. The feeling after closing was “we got your money now we don’t need to talk to you”. Josh the superintendent I believe came back later and installed blinds at the front door that were forgotten by the builder. He was great. Buying a new house should be exciting and seamless. This was far from that. We love our house but wouldn’t think about going through any contracts or signing before the build was satisfactory again. The carrot dangling of a lower interest rate and the expiration of the deal to get us to sign was a complete turn off. ... More

Personnel were mostly helpful and professional; computer systems, emails, paperwork was often messy, unclear, haphazard. When we did a walk thru of the home, we weren't given paperwork to sign until after the fact and many of the items we were requested to sign were unclear or didn't apply. Owner website is not up-to-date for our location, and it's missing key information.

Home buying experience was amazing everyone was very helpful. After we bought house and moved in we noticed a lot of issues with things missing and appliances damaged. We would put in work orders and then they would respond with “ contact manufacturer for warranty,” even when it was builders fault for issues. The builders left a lot of things unfinished we had to get them to come back and fix. Phillip the project manager to a different community has been the most helpful. If it wasn’t for him we would not be very happy with our experience with Lennar.

I have never seen such a poor constructed home in my life. I spent a lot of money and didn’t even have towel racks. What house doesn’t come with basics. I have walls not to code. My backyard is full of boulders and nails and all kinds of stuff. The workers just threw whatever was dropped or wasted and covered it up with dirt. I have kids and though I have raked and raked trying to get all this mess up so any of us don’t step on nails but it’s a struggle. They are all great thru the buying process and then you realize what a mess .

Overall, the experience was good. However, after the home walk through was done, it was never explained to me how to submit requests for warranty. I had to google it up myself. I reached out to the Sr Construction manager (POC for the walk through) at least 2-3x and I noticed that he read my message but it was just ignored and I never received a response. If he wasn’t the POC, at least he could have directed me to the right person. Also, when we initially made an offer, the sales POC told me that I need to make the initial deposit in less than 48 hrs and gave me an ultimatum around 1230 on a Sunday. It should be noted that my agent didn’t put in our offer until late Friday night. I understand that there’s another customer who made an offer after I did (following day) but that is certainly not a good customer service on sales agent part. ... More

Lennar is aggressive to make the sale happen, much slower to respond to warranty requests.