Lennar Reviews in Tucson, AZ

Very satisfied with lennar's financial program. Easy process.

we are more than pleased with the buying process from start to finish. No surprises and everything went as planned. After move in, the construction manager has been very helpful with any questions we have had. I highly recommend Lennar for anyone looking for a new built home.

excellent

We were extremely satisfied with our home building experience and everyone whom we worked with in the process

Lennar did an excellent job building our home in Arizona! We lived out of state during the building process and the help we received from start to finish was AMAZING! The realtors with Lennar did a WONDRFUL job addressing all our concerns. The construction manager also did a PHENOMENAL job handling all issues that cropped up with our home. We can’t say enough about the peace of mind this gave us. Hats off to Lennar for a GREAT building experience! Thank you

Our entire process from researching, discussing options, signing contracts, monitoring construction with the manager, and working on responses to ongoing issues after living in our new home has been outstanding with Lennar.

Builders team very professional

Paint and trim carpenter subs let Lennar down

Great people

The base materials (flooring, interior paint, appliances) are very basic at this price point, possibly with the intent of selling buyers on various upgrades. Certain items (i.e., full gutters, better drainage) should be considered essential in this climate.

Our Lennar home is well built. We love the floor plan and the upgrades they added.

Good service, great to work with and friendly.

Lennar is aggressive to make the sale happen, much slower to respond to warranty requests.

It is important to get everything in writing even when someone acknowledges your request. There was a lack of follow through in my buying experience that ended up costing me additional out of pocket monies due to my sales representative not following through with a selection he had requested from me and for which I gave him an answer for.

Lennar moved up our completion date by a month but forgot to notify us until we followed up to ask them. When we arrived for the walk-through, we were stunned and dismayed by the amount of work that was not yet done or done incorrectly. They installed the wrong granite countertops and then ripped up our counters to replace them. They pressured us to close on time but didn't deliver our dishwasher until a week after closing. The construction manager actually installed a used model to trick us into closing on time, then lied to us and told us the supplier had sent the wrong model by mistake. As soon we closed, he removed the bogus dishwasher and left pipes disconnected under the sink so that water spilled all over. The quality of workmanship overall was very disappointing for a new home, and the materials were also cheap and shoddy despite the fact that we paid for upgrades throughout. ... More

My neighbor and I who have moved in Nov 2019 are having termite and drainage issues. Very Responsive in the first 90 days. Communication and responsiveness after the 90 days is poor.

Very displeased with situations on our home after closing . It was promised that if we had issues after moving in we would not be put aside . We have been . Very Disheartening

We actually had a nice smooth transaction with the Lennar Lenders and everything was going great up until we closed. The day of closing we noticed that water from the master bath shower would leak out the front from where you enter into the shower. Our Construction manager who did the walkthrough with us made a note of this and shared a text with us who he made to someone to help us out. We were told we would need to go through the warranty department now. So we filed a complaint and the response back from the woman that helped us is that there was no problem and that Lennar was not going to fix it. We were flabbergasted that they said it was meant to be when we had a considerable leak out the shower. After she told us they would not help, I then produced the text message that the CM had sent a copy to me stating this was a problem. She then said that she would help to try and fix it. They started to give us the run around about scheduling someone to come fix it. 1 month went by and we still couldn't use our brand new shower that we paid for. My wife and I finally had enough and filed a complaint with the ROC. I told the Lennar contact that we filed the complaint and within 30 minutes she had us on the schedule for a tile person to come fix our problem. The tile guy finally came out and basically told us they were told to just do a minor fix and that it would not solve the problem in the long run. The tile guy said they were just doing what they were told but even they admitted their fix would not solve our problem. Lennar won - we gave up and realized they would never fix our bathroom. We are now paying a tile person to fix Lennars fuckup! I dont think we would ever buy another house from them ever again! ... More

Don’t trust when they tell they will fix things ,it was not done during the first walk, nor the second, and it took three months and a half to be able to move in! Horrible frustrating experience