Lennar Reviews in Tucson, AZ

Great home value , great customer service

People are friendly answer questions

The agent really knew his job well. He kept up with all updates during our process

Sales offered us an end-of-year clearance price that we couldn't pass-up. Interest rate, premium lot and rolling closing costs into the loan was very beneficial. Mortgage processing moved right along and they were very helpful. Construction manager was very responsive and got things done.

This was one of the most stressful experiences. This isn’t our first new home we have purchased. We honestly were extremely stressed out during the purchase.

Sales rep amazing customer service helping me through all the issues amazing considering all the bad things about the house

From the minute I signed a contract with Lennar it was a nightmare. The loan process was one of the worst experiences of my life. For someone having perfect credit and another house paid off and no debt they asked a million questions about my finances (having nothing to do with my loan). Then waited until the day of my walk through to let me know I was approved, talk about inconsiderate and stressful. Had I known I was going to go through what I did I would not have bought a Lennar home.

The home buying experience was not what I thought it should've been. I was underwhelmed by the whole process. The only solid experience was with the timeliness with showing of houses and response time from anything I needed with Lennar Sales Rep. Otherwise, the Lennar Mortgage team needs to be reviewed as well as Lennar Construction team. Lennar Mortgage and Escrow Title did not give my refund back in a timely matter and did not give it back in the method I noted from the start. The Team was not aligned and I let them know what they needed to get fixed. The workmanship of the house was very mediocre and could tell they just slapped the houses together with no pride in doing a great job. I also had a dead tree in my front yard and they closed the case without even doing the job. Not a very good start. I'm hoping its not a headache the whole time. Because at this time I would not recommend Lennar as a whole. ... More

I purchased a small Lennar house approximately 1394 sq ft. The workmanship quality is very good. I had the house inspected prior to closing and there were minor issues which Lennar fixed. I like that all appliances including washer and dryer are included. The only negative is there just isn’t any storage save. You don’t get hardware for cabinets either. And no medicine cabinet. If you want those items you have to purchase them yourself. But overran the house is energy efficient and that is a big plus.

I am delighted to share our experience. Quality is non-existent. Paint is so watered down it comes off on your hands and clothes. Every outlet cover is painted onto the wall. The floor tiles have never been cleaned. Electric kept popping the breakers. Response was there isn't anything wrong, you should plug your Keurig in elsewhere. In a house built for 2025? None sense. (We have had the breakers replaced and that circuit is fine, now.) After closing there has been little or no effort by Lennar. The service request system is cumbersome and almost useless. There are no drawers in either bathroom also no towel bars. Half shelves in the lower kitchen cabinets. Several tiles need to be replaced. Grout drippings are all over, door hinge screws missing, every door bottom looks like they have been dropped, scratches in the very low-quality stainless sink. Roof tiles flapping in the wind. Scratches on the "granite" counters. The list goes on. Stucco around the doorbell, the entryway door lock’s finish is coming off, caulking around the base of the entryway door has come off, window frame on the front bedroom is loose. Paint dribbles everywhere. The pantry shelves have huge blobs where paint has dripped into blobs about the size of a quarter on every shelf. Shall I go on? ... More

Our experience overall was not the best. Aaron from the mortgage said was not easy to work with and we had several issues. Susan was great and so was the construction team.

Thank you for helping us make our dreams come true!

Loved so many things about my Lennar home, except the appliances picked, poor quality, the back covered porch was a bad choice on lennars part, it makes the beautiful home look cheap.

I'm so much very pleased and happy with my purchase. tyler and jennifer were the BEST!!. i would highly recommend LENNAR to friends and family members.

My family and are so happy and thankful for our buying process with Lennar. From Laarni, to Andre, and Daniela, we have had great communication, response, and care. Our house is built perfectly for our family and needs. We couldn’t have asked for a better product and experience.

Some parts of home buying are frustrating (to be expected) but the whole experience felt extremely rushed and day of signing they were still working on things that needed to be fixed in the home. Why rush signing if things aren’t ready. Waiting a few days doesn’t hurt. Also now that we’re in the home getting in contact with anyone is almost impossible or you get a response weeks later. Overall we’re happy we’re in a home

Great builders , easy to work with awesome attitude!

We had an initial great experience with Lennar sales, however Lennar title was very difficult to work with upon closing. We were told we were to close on a Friday, however Lennar title did not see our money transfer from the sale of our previous home that was sent early in the day Friday until very late in the day and due to that we were unable to close. When we tried to contact them Friday afternoon for clarification there was no response or anyone we could speak with. Due to this my family had nowhere to go for a weekend and had to find somewhere to stay along with paying extra for a U-haul to hold our belongings as we had already closed on our previous home. We were told we would be able to close early that Monday morning, however, we had to sign new paperwork. We received the paperwork at 8am Monday morning but still had heard nothing about being able to get into our home by 12:00. We continued to try to call Lennar title to find out why and were met with no response. We ended up having to call the initial phone number on their website and indicate we were interested in buying a new home in order to speak with anyone. We did not get our official closing papers and keys until 2 pm that day which was 3 days after we were supposed to initially close. I can’t say we would ever use Lennar for another home purchase due to the difficulty we experienced with Lennar title. ... More

Thoroughly enjoyed working with Ana and Mike. Good humans.

Overall, the experience was good. However, after the home walk through was done, it was never explained to me how to submit requests for warranty. I had to google it up myself. I reached out to the Sr Construction manager (POC for the walk through) at least 2-3x and I noticed that he read my message but it was just ignored and I never received a response. If he wasn’t the POC, at least he could have directed me to the right person. Also, when we initially made an offer, the sales POC told me that I need to make the initial deposit in less than 48 hrs and gave me an ultimatum around 1230 on a Sunday. It should be noted that my agent didn’t put in our offer until late Friday night. I understand that there’s another customer who made an offer after I did (following day) but that is certainly not a good customer service on sales agent part. ... More

All of the Lennar personnel were highly knowledgeable and professional in helping the buying of my new construction home. They were relentless in pursuing my documents to ensure complete qualification to acquire the home.

During the final walk through we were disappointed as many of the issues we addressed in previous walk through had not been addressed and this was our day to sign for the house to get the keys. We were scheduled for the final walk through at 0900 hours. The superintendent was told it was at noon and was thrown off by our arrival. Not his fault. There was a lack of communication with him by Lennar. We were disappointed as repairs were still in progress while the cleaners arrived. We did not like that parts of the house were poor and shoddy work. And were told we had signed a contract. We had scheduled moving the following day and were rushed to sign for the house. Obviously work was still being done after the cleaners left so the house was dirty upon taking possession. The feeling after closing was “we got your money now we don’t need to talk to you”. Josh the superintendent I believe came back later and installed blinds at the front door that were forgotten by the builder. He was great. Buying a new house should be exciting and seamless. This was far from that. We love our house but wouldn’t think about going through any contracts or signing before the build was satisfactory again. The carrot dangling of a lower interest rate and the expiration of the deal to get us to sign was a complete turn off. ... More

Nikki, realtor, was a real pleasure. Honest, responsive, accommodating, efficient. Mortgage process was cumbersome via digital process due to short time frame. Every day forms to sign, address, items to gather - all under "urgent" status. This was very frustrating, but Jenna tried to navigate this with grace and patience. Mobile notary was wonderful! John, construction manager, was also very helpful. Timing for "walk throughs" are not geared toward the convenience of the buyer. It is clearly accommodating the builder/subcontractors. Usually scheduled during the middle of the day, very inconvenient. ... More

Good not great build. Mostly built to code and not above. Builders all over the nation could do a lot better on insulation, structural and fit and finish. Look at code as being the starting point and see how you can do better than code and maintain costs.

Lennar made the home buying process a breeze. Along with the incentives provided by Lennar there’s no better option of buying a house in the current market. The only thing I recommend is scheduling a very thorough 3rd party home inspector. These houses are built extremely fast and because of that, issues do arise. We were lucky with our house and haven’t had many issues but a quality home inspection will bring any serious issues to light. The construction manager for the neighborhood, we bought in, was very responsive to the report and has the majority of issues, highlighted in the report, fixed before our closing date. ... More