Lennar Reviews in Bakersfield, CA
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What Bakersfield Homeowners Have to Say About Lennar.
Read all 52 verified reviews from homeowners that built a new home with Lennar in the Bakersfield area. Bakersfield homeowners have rated Lennar an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Bakersfield Area
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Customer Reviews
They accommodated my work schedule and set up a local notary.
- Ronald R.
- Verified HomeBuyer
- March 29, 2022
- Shafter, CA
The whole buying experience was easy. The home came with everything already upgraded which was the main reason we purchased the home. We didn’t feel like we had to compromise with a lower end package (carpet/tile/ cabinets). Thanks Lennar
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
You get what you pay for
- Stephanie V.
- Verified HomeBuyer
- January 04, 2023
- Bakersfield, CA
Beautiful home at a great price. The quality in the workmanship not so good. I’ve only lived in my newly built home a month & have had to call to make a claim multiple times. Luckily there is a warranty & Lennar is pretty fast with addressing the issue & sending someone out to fix the problem.
Total Score 4
Quality 2
Trustworthiness 4
Value 5
Responsiveness 5
Good
- James T.
- Verified HomeBuyer
- August 22, 2022
- Shafter, CA
Helpful and patient with the entire home process
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Mostly a positive experience but disappointed in craftsmanship
- Anonymous
- Verified HomeBuyer
- June 27, 2019
- Shafter, CA
Mostly a positive experience but disappointed in craftsmanship in some areas.
Lennar responded:
Thank you for sharing your comments. We are sorry to hear about the issues with craftsmanship in your home. Please send any items to us at corporatecustomercare@lennar.com, so we can review and follow-up for you. – Lennar Customer Care
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Love my home
- LaFreeda K.
- Verified HomeBuyer
- November 07, 2023
- Shafter, CA
What can I say my second purchase from Lennar really enjoy my home and the parks,neighborhood that why I bought in the area again
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Overall good experience.
- Isidoro S.
- Verified HomeBuyer
- April 11, 2022
- Shafter, CA
Overall good experience. Delayed in construction made us accrue unexpected and additional cost that we were not expecting to pay. Price of house was higher than comparable properties in other developments. However, team has been very responsive and helpful to any issues after moving in.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Skye Series 2019
- Anonymous
- Verified HomeBuyer
- November 25, 2019
- Shafter, CA
Should have a higher quality in the workmanship however these communities are built fast so this was not a huge surprise. Nail pops throughout the house and cracks in most window frames. Given the aesthetic issues we are overall pleased with the purchase of the home. Financed through lenses lender which made the process seamless.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Request repair
- Anonymous
- Verified HomeBuyer
- June 05, 2024
- Shafter, CA
Everytime request repair have go to online, take a while, tile crack can't get repair, blame homeowners.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Sales rep review
- Carlos M.
- Verified HomeBuyer
- November 22, 2022
- Shafter, CA
Lack of communication. Short on customer service.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Lennar - We've been here for like month, so far we love the house.
- Monaliza C.
- Verified HomeBuyer
- January 12, 2022
- Shafter, CA
We've been here for like month, so far we love the house. Some concerns with the electrical. We called Jason, but it takes time for the electrician to come and fix the issue. Some hardwares not yet installed.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Jaw
- Anonymous
- Verified HomeBuyer
- October 16, 2024
- Bakersfield, CA
The overall design and architectures are perfect for most of the models. The home buying experience with Lennar team was good and smooth process. However there are some areas that really need improvement regarding the quality and finishing of products. 1) Lowest level paint (Flat provided). You have to do it all from scratch on a new home. 2) Stucco outside already has cracks on it on new home on many walls outside. They can’t do anything even with warranty. 3) Quality of fence outside is very bad. Already degrading on new home. Apart from the above things customer service is ...
Total Score 4
Quality 2
Trustworthiness 4
Value 3
Responsiveness 4
Great development at Gossamer Grove. Property issues and improvement suggestions.
- Anonymous
- Verified HomeBuyer
- July 11, 2023
- Shafter, CA
The process of buying the Home was well documented and good. Workmanship: Overall, it is good, with some issues here and there; nonetheless, the response to issues has been good. The Sun Panels are not placed in the ideal location to maximize energy harvesting on my property. Neighboring property shadow fails over panel starting from 6 PM. I still can’t determine how that will impact panel performance once they are activated. I wish they have placed sun panels on both sides of my roof rather than compacting them all in one location. Fridge: The fridge location in the Kitchen ...
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Lennar build quality has decreased substantially.
- Hugo S.
- Verified HomeBuyer
- April 18, 2023
- Bakersfield, CA
Way too many issues to list. Cabinetry in the kitchen issues with wrong colors and measurements. entire walls out of square, poor trim, finished carpentry and paint work done through the entirety of the house. Spaces with wrong measurements. Poor quality control. Every single trade’s work is really poor. Not surprised about the trades quality at all, I’m surprised about Lennar’s poor quality control. Now all there is to do is patch work. Unsatisfactory.
Total Score 4
Quality 2
Trustworthiness 4
Value 3
Responsiveness 4
A house that "Includes EVERYTHING", but doesn't.
- Henry K.
- Verified HomeBuyer
- July 30, 2019
- Shafter, CA
Be prepared to "be on your own" , as I was told after I had moved in, papers signed, and asking questions about some very confusing things ( wi-fi, what and where certain things are, including instructions). Good thing this isn't my first house. But, I am in a "learning mode" with special circumstances. I would buy it again, because of the people you "meet" thru the process, which was smooth and painless. No regrets. And survived the "earthquake" with absolutely no damage. The only thing I would change is making the garage bigger and insulate it. Most of the locks, and dead bolts were not ...
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 2
Rushed Experience
- Barbara W.
- Verified HomeBuyer
- February 01, 2023
- Shafter, CA
We really love the house, but our experience ended up being very rushed as our house was scheduled to close the day of Lennar’s fiscal year end. We have cracking on our spare bathroom sink that we did not notice on the buyer walk, we were told there is nothing that can be done and it isn’t covered because we could have caused the damage ourselves. It’s in our third bathroom that we just started decorating and haven’t even started to use. There are quite a few gaps in the cabinetry that we were told is “as designed” which is pretty odd. I worked at a store that sold cabinets for about 7-8 ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Lennar - Check inside refrigerator, how crisper drawer pulls out.
- Inez D.
- Verified HomeBuyer
- August 16, 2022
- Shafter, CA
Check inside refrigerator, how crisper drawer pulls out. Check how manual slider lock in garage was installed. Check your microwave above stove - can you see how it’s cooking. Short people can’t see what is going on.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 4
Homes that frustrate
- Danny G.
- Verified HomeBuyer
- January 10, 2023
- Shafter, CA
Being that we spent over half a million. Things felt rushed. Materials used were cheap. Lots of mess ups that after we move in aren’t covered. Bathroom shower tile is horrible. Master shower casing is losing its color. When you do a walk through and only thing you hear is I have another appointment I have another appointment we got x amount of time left. Process was just the worse. Still don’t have proper doors and other main fixtures for the house. Nightmare! For the amount of money this should of been a non rushed professional set up process. Instead it was I got get my numbers process
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
They are extremely lazy for fixing i got bad windows and cabinets they never fix yet
- Prince A.
- Verified HomeBuyer
- May 24, 2022
- Bakersfield, CA
They are extremely lazy and slow after purchasing home we had issues with windows and kitchen layover they are never fixed extremely bad customer service and extremely bad repair issues
Total Score 3
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Worth it in the end
- Anonymous
- Verified HomeBuyer
- July 12, 2022
- Shafter, CA
The overall homebuying process was one of the most stressful and unpleasant things I've ever been through... That being said, we'd do it all over again. We originally went into contract in 10/2021. Our purchase was contingent on the sale of our (at the time) current residence. Lennar made us agree that we would close on the sale of our current home by the beginning on 12/2021 in order to move into our new (Lennar) home in 1/2022. We held up our end of the contract, they did not, and as time went on it was very clear everyone knew there was no way the home would be done by then. Our family was ...
Total Score 2
Quality 4
Trustworthiness 3
Value 4
Responsiveness 5
Lennar - One do not use lennar mortgage they are terrible!
- Cory R.
- Verified HomeBuyer
- August 16, 2022
- Shafter, CA
One do not use lennar mortgage they are terrible!!!! I know they say you'll save money that way, but your sanity will pay for it!!! The overall build wasn't bad, but their tile contractor did a terrible job in the master shower. You can't even drive a uhaul no matter the size onto the driveway because the concrete is so thin!! They didn't put a man door in the garage and to close off the garage even more they put the big ol tankless hot water heater on the inside!! Terrible idea!! This is the last lennar home I will buy ever!!!
Lennar responded:
Hello Cory, we appreciate your feedback and are sorry to hear about your frustrations throughout the building and mortgage process. Please reach out to us if you would like us to assist you in following up on any outstanding items. Contact us at CorporateCustomerCare@lennar.com. with your name and address so we can better assist you.
Total Score 2
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Very nice home but be prepared for lots of headaches from the sales staff
- Luis N.
- Verified HomeBuyer
- September 13, 2022
- Shafter, CA
Very beautiful home in a beautiful area. We had everything we needed in order on our end so there was very minimal headaches the first couple of months we waited for the home to be built. Last three weeks went completely down hill. Apparently a certain part we needed for our hood vent was not available and this prevented us from moving in, according to Lennar. From the beginning, I said I don’t care about the hood vent. Just give me the home and you can figure it out after. No can do said their sales staff, it’s impossible to close without this ”critical part” because the city with not ...
Lennar responded:
Hi Luis, thank you for sharing your detailed review. We are sorry for any communication issues you have experienced, as well as the missing exhaust fan. Please send us a message with your information so we can follow-up with the local team at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 4
Trustworthiness 1
Value 5
Responsiveness 1
Customer Service is iffy.
- Anonymous
- Verified HomeBuyer
- September 13, 2022
- Bakersfield, CA
Overall. 3/5. House quality seems like they just wanted to push these houses out. Freezer has been inoperable since day 1. Havnt been able to et fixed or replaced. Followed all recommended steps from Lennar team to get fixed. Point blaming between builder and appliance company. Master closet shelving collapsed on itself first week of puttting clothes on it. Carpet nails sticking up at edges of liners. “Was told to step over nails” I’m like “I have kids” I can’t even get them stop running around the house let alone try and tell them to never step over nails sticking out of the ...
Lennar responded:
Hello and thank you for your feedback. We are sorry to hear about your experience. If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Unsatisfied
- Anonymous
- Verified HomeBuyer
- March 30, 2020
- Bakersfield, CA
I was excited to be buying a lennar home but i was disappointed with not being able to choose the elevation of the home. our house was a moonlight skye series and its all white it makes no sense that lennar would do this the house looks unfinished. Also during the walkthrough there were so many things wrong with the house due to the construction team building these houses too fast and sloppy. the sale agents were awesome though very nice and helpful its just the craftsmanship of lennar thats quite horrible and now my family has to live with these flaws for a long time.
Lennar responded:
I'm sorry to hear you aren't satisfied with your home after closing. We would like to review this with you further and address is to ensure you feel happy and comfortable in your new home. Please send us an email to corporatecustomercare@lennar.com with your feedback, contact information and home address.
Total Score 2
Quality 2
Trustworthiness 3
Value 2
Responsiveness 3
Really poor
- Juan R.
- Verified HomeBuyer
- January 03, 2023
- Bakersfield, CA
My experience with Lennar. Is very poor and disappointing. First I talk to the builder Lance about my sod water unit and I also talked to the Plummer that installed it before the plumbing went up. And told them I had a soft water unit they said it was going to be ok. And it was addressed and I had the system removed from my old home and brought down to the new house and they couldn’t install it because they never installed a bypass because the house has fire sprinkler, the workmen shop is very poor they have to keep coming out to repair issues, they installed carbon monoxide sensor. But they ...
Lennar responded:
Hello Juan R and thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above. If there are any warranty requests you might need help following up, please send us a message at corporatecustomercare@lennar.com with your address and details so we can assist you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 3
Do not keep their word!
- Fabiola F.
- Verified HomeBuyer
- April 29, 2020
- Shafter, CA
We were promised a bigger backyard with a brick wall for our home. We originally were going to purchase a different lot that was cheaper, but were offered our current home because the backyard was bigger. Of course, you would have to pay a bit more for a bigger lot. Come one week before closing, right during our walk through, they told us that our backyard would have a slope fence. Imagine our perplexed face when they literally told us this one week before closing. They still had the nerve to tell us, you can still back out on the house if you are not satisfied. Okay lady, yea let me just ...
Lennar responded:
Hi Fabiola, thank you for taking time to share this feedback. We would like the opportunity to follow up on your experience. Please send us a message at corporatecustomercare@lennar.com with more details, thank you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
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