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Lennar Reviews in Bakersfield, CA

What Bakersfield Homeowners Have to Say About Lennar.

Read all 74 verified reviews from homeowners that built a new home with Lennar in the Bakersfield area. Bakersfield homeowners have rated Lennar an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 4.1 out of 5 stars in Bakersfield Area

74 Reviews in Bakersfield Area

Ratings by Category

Overall 4.1

Quality 3.8

Trustworthiness 4

Responsiveness 4

Lennar in Bakersfield Area

View Homes

Customer Reviews

Perfect

  • Alexander H.
  • Verified HomeBuyer
  • February 13, 2024
  • Shafter, CA

Is complicated but not impossible. I’m very happy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful design from the inside. Builder used high quality materials.

  • Hoa N.
  • Verified HomeBuyer
  • November 08, 2023
  • Shafter, CA

Home builder does not have options.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my home

  • LaFreeda K.
  • Verified HomeBuyer
  • November 07, 2023
  • Shafter, CA

What can I say my second purchase from Lennar really enjoy my home and the parks,neighborhood that why I bought in the area again

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Great

  • Jose J.
  • Verified HomeBuyer
  • November 01, 2023
  • Shafter, CA

Great job lennar we are super happy with our house thank you so much

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Diana

  • Anonymous
  • Verified HomeBuyer
  • October 25, 2023
  • Shafter, CA

Great service and fast.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service

  • Loretta B.
  • Verified HomeBuyer
  • August 22, 2023
  • Shafter, CA

The experience was amazing. I only wish my end results were started at the beginning, but I am very satisfied with the outcome. I would refer everyone to Lennar and have already referred coworkers and friends. Thank you, LENNAR. My loan officer, sales rep, and building personnel were all amazing. They made my experience an exciting one,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Read your contract

  • Rebecca A.
  • Verified HomeBuyer
  • July 18, 2023
  • Shafter, CA

Overall the process of buying went somewhat smoothly with the mtg company, but as far as getting documents and answers from other professionals involved, the answers were incorrect and the realtor misled us as to what the house included. It was later pointed out in the contract that Lennar can make changes at any time and they are not bound to the contact although you are. They forgot the keypad to our garage and later said it may be offered as a courtesy yet all the other houses being built before or after our with same floor plan had them installed. Landscaping is just whatever the ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great development at Gossamer Grove. Property issues and improvement suggestions.

  • Anonymous
  • Verified HomeBuyer
  • July 11, 2023
  • Shafter, CA

The process of buying the Home was well documented and good. Workmanship: Overall, it is good, with some issues here and there; nonetheless, the response to issues has been good. The Sun Panels are not placed in the ideal location to maximize energy harvesting on my property. Neighboring property shadow fails over panel starting from 6 PM. I still can’t determine how that will impact panel performance once they are activated. I wish they have placed sun panels on both sides of my roof rather than compacting them all in one location. Fridge: The fridge location in the Kitchen ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Edgar

  • Edgar B.
  • Verified HomeBuyer
  • June 13, 2023
  • Shafter, CA

Love our home the way they designed the homes is amazing just wish they would make a big community pool it’s so hot in the summer and these backyards are super small to fit one in.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Should have waited, went elsewhere

  • David L.
  • Verified HomeBuyer
  • May 09, 2023
  • Shafter, CA

I felt rushed to move in, so that Lennar can show a completed sale despite the home was rushed. The home also had materials and parts removed to finish other homes in the series and when the contractors replaced parts back the quality control was compromised with re installation. Should have informed my lawyer to get involved with write contingencies before I sign off the walk thru. Felt like things were purposely hidden. should have never signed off in good faith things would be addressed. felt duped and lied too. Now moved in close to two months in and don’t feel comfortable inside my home. ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

They reassured me with my personal problem

  • Elisabet M.
  • Verified HomeBuyer
  • April 18, 2023
  • Shafter, CA

Lennar made it easy for me to buy a home. They even helped when I had questions and did not understand something in the contract.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar build quality has decreased substantially.

  • Hugo S.
  • Verified HomeBuyer
  • April 18, 2023
  • Bakersfield, CA

Way too many issues to list. Cabinetry in the kitchen issues with wrong colors and measurements. entire walls out of square, poor trim, finished carpentry and paint work done through the entirety of the house. Spaces with wrong measurements. Poor quality control. Every single trade’s work is really poor. Not surprised about the trades quality at all, I’m surprised about Lennar’s poor quality control. Now all there is to do is patch work. Unsatisfactory.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 4

Rushed Experience

  • Barbara W.
  • Verified HomeBuyer
  • February 01, 2023
  • Shafter, CA

We really love the house, but our experience ended up being very rushed as our house was scheduled to close the day of Lennar’s fiscal year end. We have cracking on our spare bathroom sink that we did not notice on the buyer walk, we were told there is nothing that can be done and it isn’t covered because we could have caused the damage ourselves. It’s in our third bathroom that we just started decorating and haven’t even started to use. There are quite a few gaps in the cabinetry that we were told is “as designed” which is pretty odd. I worked at a store that sold cabinets for about 7-8 ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Good

  • Ranjit K.
  • Verified HomeBuyer
  • January 24, 2023
  • Shafter, CA

Overall, good experience in buying my first house in California with the help of the sales from Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amanda, Matt, and Rachel are gewat

  • Manuel A.
  • Verified HomeBuyer
  • January 17, 2023
  • Shafter, CA

Employees are great they did everything they could to get me into my home as soon as possible, when issues were brought up they immediately got on it. If it wasn’t for the customer service and employees I would have not gone through the sale.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Homes that frustrate

  • Danny G.
  • Verified HomeBuyer
  • January 10, 2023
  • Shafter, CA

Being that we spent over half a million. Things felt rushed. Materials used were cheap. Lots of mess ups that after we move in aren’t covered. Bathroom shower tile is horrible. Master shower casing is losing its color. When you do a walk through and only thing you hear is I have another appointment I have another appointment we got x amount of time left. Process was just the worse. Still don’t have proper doors and other main fixtures for the house. Nightmare! For the amount of money this should of been a non rushed professional set up process. Instead it was I got get my numbers process

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

You get what you pay for

  • Stephanie V.
  • Verified HomeBuyer
  • January 04, 2023
  • Bakersfield, CA

Beautiful home at a great price. The quality in the workmanship not so good. I’ve only lived in my newly built home a month & have had to call to make a claim multiple times. Luckily there is a warranty & Lennar is pretty fast with addressing the issue & sending someone out to fix the problem.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 5

Really poor

  • Juan R.
  • Verified HomeBuyer
  • January 03, 2023
  • Bakersfield, CA

My experience with Lennar. Is very poor and disappointing. First I talk to the builder Lance about my sod water unit and I also talked to the Plummer that installed it before the plumbing went up. And told them I had a soft water unit they said it was going to be ok. And it was addressed and I had the system removed from my old home and brought down to the new house and they couldn’t install it because they never installed a bypass because the house has fire sprinkler, the workmen shop is very poor they have to keep coming out to repair issues, they installed carbon monoxide sensor. But they ...

Lennar responded:
Hello Juan R and thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above. If there are any warranty requests you might need help following up, please send us a message at corporatecustomercare@lennar.com with your address and details so we can assist you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Sales rep review

  • Carlos M.
  • Verified HomeBuyer
  • November 22, 2022
  • Shafter, CA

Lack of communication. Short on customer service.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Customer Service is iffy.

  • Anonymous
  • Verified HomeBuyer
  • September 13, 2022
  • Bakersfield, CA

Overall. 3/5. House quality seems like they just wanted to push these houses out. Freezer has been inoperable since day 1. Havnt been able to et fixed or replaced. Followed all recommended steps from Lennar team to get fixed. Point blaming between builder and appliance company. Master closet shelving collapsed on itself first week of puttting clothes on it. Carpet nails sticking up at edges of liners. “Was told to step over nails” I’m like “I have kids” I can’t even get them stop running around the house let alone try and tell them to never step over nails sticking out of the ...

Lennar responded:
Hello and thank you for your feedback. We are sorry to hear about your experience. If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

Very nice home but be prepared for lots of headaches from the sales staff

  • Luis N.
  • Verified HomeBuyer
  • September 13, 2022
  • Shafter, CA

Very beautiful home in a beautiful area. We had everything we needed in order on our end so there was very minimal headaches the first couple of months we waited for the home to be built. Last three weeks went completely down hill. Apparently a certain part we needed for our hood vent was not available and this prevented us from moving in, according to Lennar. From the beginning, I said I don’t care about the hood vent. Just give me the home and you can figure it out after. No can do said their sales staff, it’s impossible to close without this ”critical part” because the city with not ...

Lennar responded:
Hi Luis, thank you for sharing your detailed review. We are sorry for any communication issues you have experienced, as well as the missing exhaust fan. Please send us a message with your information so we can follow-up with the local team at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 1

Singh

  • Rupinderpal S.
  • Verified HomeBuyer
  • September 06, 2022
  • Bakersfield, CA

I will definitely recommend my family and friends.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good

  • James T.
  • Verified HomeBuyer
  • August 22, 2022
  • Shafter, CA

Helpful and patient with the entire home process

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - One do not use lennar mortgage they are terrible!

  • Cory R.
  • Verified HomeBuyer
  • August 16, 2022
  • Shafter, CA

One do not use lennar mortgage they are terrible!!!! I know they say you'll save money that way, but your sanity will pay for it!!! The overall build wasn't bad, but their tile contractor did a terrible job in the master shower. You can't even drive a uhaul no matter the size onto the driveway because the concrete is so thin!! They didn't put a man door in the garage and to close off the garage even more they put the big ol tankless hot water heater on the inside!! Terrible idea!! This is the last lennar home I will buy ever!!!

Lennar responded:
Hello Cory, we appreciate your feedback and are sorry to hear about your frustrations throughout the building and mortgage process. Please reach out to us if you would like us to assist you in following up on any outstanding items. Contact us at CorporateCustomerCare@lennar.com. with your name and address so we can better assist you.

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Check inside refrigerator, how crisper drawer pulls out.

  • Inez D.
  • Verified HomeBuyer
  • August 16, 2022
  • Shafter, CA

Check inside refrigerator, how crisper drawer pulls out. Check how manual slider lock in garage was installed. Check your microwave above stove - can you see how it’s cooking. Short people can’t see what is going on.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4