Lennar Reviews in Fresno, CA

Tengo dos meses con la casa (nueva), aunque me gustó el diseño, la calidad de los materiales son muy baratos, incluyendo la cocina hecha de aglomerado, en el segundo piso tuvieron que hacer reparaciones ya que caminas y el sheathing hace ruido como su fuera una casa vieja, los baños pueden verse bonitos pero aun así los acabados son de baja calidad, el motor del aire acondicionado lo colocaron cerca de la sala y hace demasiado ruido, también llega el ruido a las recámaras que estan cerca del motor, no entiendo porque lo pusieron ahi... entregan sin pintar la cochera y en la parte de atrás sin los gutters ni downspot, y los de la fachada los entregan sin conexión al desagüe, los pisos son de vinil y el Fence tendrás que ponerle laca ya que solo es madera sin protección, los andadores laterales no tienen piso solo tierra, , así que tendrás que gastar mucho en arreglar todo esto... ... More

Purchasing my new home from Lennar has been a good experience. From the very beginning, the process was smooth, transparent, and thoughtfully managed. What impressed me the most was…..the home came with modern finishes, smart technology, and energy‑efficient features that other builders often treat as upgrades. Walking into my new home, I felt an immediate sense of comfort knowing that it was move‑in ready with all the essentials already in place. Jon from the Inspection team was excellent. He took care of minor issues that were identified by him and us during inspection. He was quick on responding back with any questions we had. The construction quality could have been little better especially the fence in the backyard. Inside the house, I appreciate the open floor plan, natural light, and thoughtful design. After closing, Lennar’s customer care team has been responsive and supportive for most of times. However, I do have concern about solar company. They have not processed our paperwork with PG&E so even after 2 months house is still not on solar energy. We had made several attempts to Lennar customer service and vendor. Lennar customer service gave phone number where we cannot leave message and no one picked the phone even when it was tried different days and different times. Lennar can do a better job on this other than that it was a fabulous experience with Lennar. Overall, buying from Lennar has given me not just a house, but a home where I can build lasting memories. I would happily recommend Lennar to anyone looking for a reliable builder who delivers quality, innovation, and peace of mind. --- Would you like me to make this more **personalized** (e.g., highlighting your favorite features like the kitchen, backyard, or smart home system) so it reads more like your own story rather than a general testimonial? ... More

We haven't bought a home in 15 yrs and hope we never have to again. If we ever do it won't be with Lennar. I don't know even where to start so I'll stick to the facts. First off they sent us the contract with floor plan and we were so happy....until we saw the house in person and realized they SENT US THE WRONG FLOOR PLAN!!! I kid you not, the plan we signed for had a extra flex space down stairs which excited us so much. My wife sews for a living and it was going to be a great work space and sure enough it wasn't even there. Their response...."Oops" That was a alternate draft and never should have been sent to you. WOW... and the compensation for that was Zero of course... Now lets get to closing because this is good one. We understand delays happen all the time. We knew it was a possibility but we had a buyer for our old home and took the chance of selling it and timing being out of it 1 week after our new home was to be closed.. So of course it was not a huge surprise when they called us the week of closing and emailed us and said DUE TO DELAY IN PGE METER INSTALLATION there would be a possible up to 3 week delay. I met with the builder and he said its a PGE issue they can not control and out of our hands. Well what they didn't know is I have a work contact with PGE and so I called and asked about the delay. The project manager for my track was very surprised to hear that and relay NO REQUEST for a meter has even been made. Can't make this up. So I emailed my agent and that builder to relay what I learned and get clarification. I mean maybe PGE is wrong. maybe its their error. I wanted to give my home builder the opportunity to set the record straight. Insert Cricket sound here lol. No response at all. Their silence said everything. Flash forward to when they delayed it again at closing after that delay of the " Meter" cost me over 1k in hotel bills till the home was ready I brought that up with my agent. Her response was " Well I was out of town that week and get lots of emails" She said she never saw the email and even said she did not even recall why we were delayed. Now that made me feel important lol. Sure enough I get a call the following Monday from PGE after I sent that email the rep said " Your meter was just requested?" WOW just WOW. Such blatant dishonesty and lack of integrity made me wonder how they even can stay in business. So you might be asking yourself surely you let your agent know how you felt and the end of all this. Of course I did and while she was apologetic and said I could speak to her Manager of course I was not in the mood to relive any of this. The second I got my keys I tried to put it all behind me. Then sure enough I get this email to rate my experience lol. Well we all have to lay in the beds we make. ... More

This was my husband and I’s first experience buying our first home and overall, we are happy.

You solar contractor does not respond to repeat calls and it says a lot about your business that you work with these contractors

I feel like Lennar used quality materials in certain areas and "not so quality" items in other areas. I like the home. I have the Quill model. The stand alone shower in the master is kind of odd. I would have liked 3 tile walls and just two glass panels. A shower tub combination would have been nice. The location of the Master Bedroom is not great. On one wall in the garage is the noisy heat pump water heater. On the other side I have the neighbor's heat pump for their house, and the freezer dropping ice. I think it would have been better to put the master on the other side. All the people I dealt with in the process of buying the house were very good and client focused. I would have liked to have been passed around to different people less. It got confusing as to who did what in some instances. It was nice that all the appliances and window coverings were included. The house has good storage with the Kitchen pantry, lots of kitchen cabinets, and closets. I hope to enjoy it for many years. ... More

Working with Chris was great. He answered all our questions. Even the stupid ones. :) I Would definitely recommend buying a Lennar home.

I’m having bad experiences with Lennar. Take forever to fix the master shower room. And now, they excuses that the guys come to fix the shower room don’t have enough training. If he don’t, how come Lennar didn’t hiring someone have full training? Or all your employees have no license to build the home? I’m very upset when they told us they if willing to accept the money and they will not come to fix the shower room that broken!

Thank you Lennar for helping us to acquire our family dream home. The process went on as planned in terms of timeline; special thanks to Lisa, Aubrey and others who responded on our inquiries and guided us for our best interest. Sheryll & Ben

For this being my first home, I had a good experience with Lennar. Both the sales team and finance team were very responsive to all the questions I had, especially as a first timer buyer.

Quality could have been better

first time lady called me about signing the papers, had very bad attitude. I would never recommend anybody to purchase from Lennar

My experience with Lennar has been frustrating and disappointing. There has been a lack of transparency and poor communication throughout the home-buying process. Aubry, the lender, failed to clearly explain unexpected increases in the purchase price and closing costs, and I was not informed when my loan was placed in suspension, causing unnecessary delays and stress. On top of that, the landscaping is poorly done and far below expectations. To make matters worse, their warranty representative, Issac, has been unprofessional and unsafe — frequently on his phone while driving through construction areas, failing to stop at stop signs, and even coming close to hitting me. These behaviors raise serious concerns about safety, professionalism, and overall quality of service. ... More

I bought two homes from Lennar, experience was same, first I though it was oneoff or mistake, second home also same experience. Sales associate was excellent, load process was good. Title & escrow experience was worst, there was not even one email or phone call communication, both transaction was not closed on date it was mention, no communication, no one picks phone or return to voice mail or email. Title/Escro service not social, paid by customer. Warranty services also worst, quality of materials, cub boards are start tearing in fist month. Have plans to go another investments but decided not go and not recommending for any friends. Never imagined this kind of experience with Lennar, such big brand in the market. ... More

Warranty is very bad AC is bad not working 1 week no body take care is very bad experience

I love Love my home

From last 2 months we are following with lennar and sunnova on solar activation . No response from both of them . Lennar moved to new vendor for home that are still not sold , they left people who already purchased. This is unfair. If anyone willing to talk on this please contact us.

Lennar corporate does not have proper handoff between Lennar builder, sales team, Lennar Mortgage and Lennar Home insurance causing the buyer to run through multiple hoops to provide the same information. Transparency especially with Lennar Mortgage team is very limited and is the cause for a lot of frustration with the overall buying process.

We could not be happier with our little cottage on the bluff overlooking the foothills of the Sierras. Our buying experience was incredible and the people at Lennar have been super responsive and accommodating. Our Loan Officer Rachel was extremely patient, knowledgeable and kind. We had a couple stressful moments & her calm encouraging demeanor was exactly what we needed during those times. Our walk-through experience with Lincoln in the Construction Department was amazing too. We could tell right away that a high standard is important to him, so we knew he was taking our concerns seriously. He was responsive and efficient. Unfortunately, the only complaint we have is that during our Sales experience, we were told that there would be no future construction on the hills behind us. We bought the house for the phenomenal view and have since learned that there are indeed, plans for future development there. I will not name the name here because we recognize we should have done our due diligence and confirmed this before we bought the house. In the end, we are still in love with our new community. Huge thanks to Lennar Homes, for an overall wonderful experience! ... More

My experience purchasing a Lennar home was, just okay. Not great, but not terrible. I would recommend buying a Lennar home, as they're built well and often are marked down quite a bit (they initially start higher than most for this reason though). The fact that they negotiated pricing and incrntives was great! I would just suggest being on top of things yourself, as your new home buyer info regarding your property maintenance etc. is not provided to you in a handy binder (like I've experienced with other builders) but is all located on your online portal. Lastly, they should be calling new home owners 15 days into closing escrow to follow up regarding any concerns on the property (they say they'll do this) be aware that you may need to reach out to them (as I did, never recieved a follow up as they mentioned). So obviously some things I'd tweak a bit, but overall not terrible I suppose. ... More

So, the home buying process and issues did not go so well for me. I had an employee for Lennar (Carla) show me a home I was very interested in and ready to put a deposit on and purchase. I had submitted the paperwork and everything. She had taken too long on her end to sign off and apparently somebody else submitted their offer before mine due to this. I missed out on the home. Fine. She had told me that there was another home with the same style and showed me a concept photo of it. Due to this being my first time buying a home, I thought the house would look exactly like it did on the concept photo. There were multiple that were not similar, but due to me missing out on the last home, I had decided to go forward with this home without even viewing it. I wanted to make sure that my experience did not happen again with THIS home. Everything appeared to be fine, however I still wanted to inspect the home and check out any problems that it might potentially have. I attempted to reach out to Carla multiple times however she was on vacation and I couldn’t proceed further with my request and decided to just continue with the process. When I finally closed on the home, I noticed that the grading/fence was poorly done. The fence sloped really bad facing the master bedroom side causing approximately 8 inches of lost privacy due to the fence line sloping down. This wasn’t an issue for the neighboring homes though. I submitted request on request to address the fence/grading however my requests kept getting rejected due to the builder saying that everything was build up to code. The builder even acknowledged that the fence looks way off but there was nothing they can do. I requested to speak to the supervisor about my issue but the case just got closed. It’s almost been two months and the issue is still apparent. The case continues to get closed without even the slightest solution to my concern. The lack of privacy is troublesome and apparent. I paid almost half a million dollars for my home and the one thing I’d expect is for the fence/grading to be addressed since my issues with the Lennar Rep and me losing out on the first home I wanted. I believe trust is a big part of the home buying process and want to give Lennar a good recommendation to family, friends, and peers, however this process has been anything other than that. ... More

be patient with the process

I just purchased the house in April 2025, and we moved in on May 1st. However, I’ve already noticed several issues. The exterior paint is fading, and there are cracks all over the outside walls. The existing flooring is covered in linoleum, so I replaced it. I also repainted the interior walls because the original paint was dull. The bottom of the kitchen cabinets is falling apart. On a positive note, the lighting in the is good.

I would not recommend Lennar’s financing to prospective buyers. My experience with the loan process was frustrating, with numerous issues that could have been avoided. The required Letters of Explanation (LOEs) felt intrusive and unnecessary—other lenders I was working with didn’t require similar documentation. The only reason I ended up using Lennar was because I signed a disclosure agreeing not to use another lender within 30 days of closing. However, Lennar moved my closing date up by a month without providing an addendum, which added to the frustration. My dissatisfaction continued when I was threatened by Kelsey K., the Lennar Concierge Agent. She told me that if I didn’t use Lennar as my lender, they would cancel my purchase just days before closing. This seemed entirely unreasonable and put me in a position where I felt I had no choice but to go with Lennar. I reached out via email, cc’ing several individuals (Diane B., Cameron B., and Lori T.), but I received no follow-up or assistance other than from Kelsey and she barely answered any other questions other than sending me a copy of where I signed the disclosure. It was incredibly disappointing, especially considering the lack of customer service. Regarding the loan team, I had a relatively new agent, Cole A., and there was a lack of consistency. Someone was always on vacation, which made information transfer difficult and delayed the process. Similarly, I had two loan processors, John and Chevon, during the few weeks leading up to closing. John was excellent, proactive in communicating, and always made sure I had the information I needed. However, Chevon was responsive, preferring to only communicate by email, which made it harder to resolve issues quickly. Speaking directly on would have saved a few days of back-and-forth. On a positive note, the QA and construction teams were much easier to work with compared to the administrative side. Overall, the experience with Lennar financing was unsatisfactory, and I would advise potential buyers to be cautious and seek alternatives. ... More

We have been thrilled with our experience dealing with Lennar. They have kept us informed during the entire process. From qualifying to lending and moving in it has been smooth as can be. Even after moving in, Lincoln and Gabe have been excellent dealing with small issues that have come up. I would highly recommend Lennar . Sincerely, Kevin & Katie