Lennar Reviews in Fresno, CA

We love our new home. Everything is great!

JIm and ray were fantastic the whole building team made the whole experience great. I will say the financing side was a nightmare. There wasn’t much communication, it was our first time buying a home so we don’t know all the things like “locking in the interest rate” had know idea and almost lost the ability to purchase our home. But building team great. 10/10 recommend.

All staff and workers were very polite and professional.

One of the sinks and bathroom tub has a chip in it and the quality of the wood fences is that good. We also share a fence instead of having our own. Customer service was great and overall buying experience was good too.

The responsiveness to issues is good which I liked from Lennar, The agents are very friendly The areas that needs improvement are: sometimes escrow and mortgage agents were too busy sometimes to assist the buyer and doesn't respond, my sales agent was good. One real challenge with Lennar is, please give sufficient time to the buyer to arrange funds and get the keys, The fence was not ready and I still agreed to pay and take the keys but the escrow folks didn't give sufficient time after giving the final escrow price sheet (fence was not ready) Also, I was living a little far, couldn't get keys from Lennar immediately, they insisted me to take the keys asap from the key box, as they are using the same key box for multiple buyers, need to allow time for the buyers here as well. ... More

Overall, the house buying experience was great but it was annoying at first when Lennar transitioned to a bid form for each release. Additionally, the house construction was extremely delayed but Lennar did their best to make us aware of the upcoming schedule changes and reasons why. I loved knowing that I was getting almost everything I had seen in the model home minus some minor changes due to supply chain issues. I wish we had been made more aware of the material changes so we could request an alternate (not a fan of the lights in my kitchen that were installed versus what the model house had but oh well..) Lennar has been extremely responsive to issues we have been finding now that we are living in the house so that is amazing. Good overall experience for it being a crazy homebuying and construction period. ... More

Great house, great price and amazing communication throughout the entire process.

My Lennar home made a new home purchase easy as everything is included, so you are not chasing little details and add on that cost additional dollars.....(included window treatments, appliances, flooring, tile, smart home features) The construction was on time, they provide regular weekly updates, and present the home with a detailed walk through. They have been good to their word and fixed any minor flaws that were identified and any issues I have found after they quickly addressed. I did not give them a 5 star for workmanship and material above as the exterior fencing, landscaping, are very poor quality, I expect to replace the fence in 3-5 years...... ... More

I had three issues within the first month of moving in, vent latch not closing, sprinkler drip line coming loose and a crack in my sewer line underneath the driveway. Upon reporting those, they had a team fixing those issues. Although it was annoying to deal with, they were very responsive with resolving the issues. The bathrooms don’t come with towel racks for some reason. Lastly, I wish the gates were on the wider side of the yard. Overall I’m happy with the purchase and I have no regrets with the people I’ve worked with.

Check every feature of the house and do not hesitate to ask questions.

The experience was scary being first time home buyers but the Lennar staff made it very easy.

Love the square foot of the homes.

Overall a very good home in a desirable community. For a home of this price I would expect them to polish out the details a bit better from the get go though. They do have Sam, who is excellent at taking care of those issues...after the purchase. No major issues so far though. One advice - if you get limestone tile - seal it right away. Happy with the purchase overall!

Almost all the finishes are good quality. Best new homes on the market.

After all the walk through s and living in the home a few months I know see how some stuff is not like we thought. Handles on cabinet in quest bathroom not put on straight, bottom of cabinet scuffed up with white paint. Glue on tile. Overall we love the home but when buying a expensive home it should be really nice. Little things like this show how this home was thrown together as fast as possible.

There are a lot of chips in our tiles and our home is not square in most places. However, Gabriel and his team have been incredible in responding to our issues. Also, we purchased our solar (instead of taking the PPA). The solar company you use is awful, and I would recommend not buying from your company because the issues we have had. It is estimated that we lost a months mortgage payment to their lack of diligence, and inept ability to communicate where their customers. I honestly have told people to go to other builders due to your choice of solar company. Other than that, I love our home.

The home was delivered on time

I was told that i am getting a smart home from the beginning till the completion of the deal. However in the end, i found out that my house was not a smart home and lacked many smart item. When I complained, few items were added but few still left out.

The sales process was fairly smooth. Only complaint would be sometimes felt left in the dark about what step was coming next. Should almost be provided a schedule. Even if you don't the know exact dates at least can prepare for what's next. In terms of the construction of the home. We knew this before buying. Lennar homes are built fast, cheaply build. No eye for craftsmanship. But you pay for what you get. Lennar homes tend to be on the cheaper end when compared to similar homes on the market.

Lennar wants everything to be done right away as far as paperwork during the escrow process but when they are the ones that need to send or sign a document they can be slow. Our closing date was postpones several weeks because Lennar and our lender too took forever to respond. The worst came after move in though. Two days after moving in our guest bedroom flooded. They were quick to send a plumber but........it's been 2 months and our guest bedroom is still not done. And they are not even nice about it. I mean I like to be understanding and not push people but there are people that just don't appreciate your patience you know. With all that said I would like to mention Robert, our home rep, who is and has been amazing. He has done above and beyond his duties to help us. ... More

Overall staff was always great! We just had a lapse of bad communication due to a member leaving the company. The house is good and we are ready to build great memories!

Customer service is not good

Overall the experience with every rep was and has been great! Any time we need or needed assistance they would be there for us. However, I will say even though we purchased a lot of the higher end upgrades the install of them was very messy ie. Paint issues every where around the house, as if it was rushed, and so that was disappointing.

I was shopping around other homes such as KB houses and Wilson houses but due to the unavailability of homes I had to look at Lennar homes. My experience was good but not great during process to close escrow as the staffs weren’t quick to response to my questions and needs, I usually have to do 2-3 response to get an answer back. After moving into the home, things started to break such as drywall, hidden cracks, hidden poor construction, a lot of nails from roof and backyard. Overall Lennar homes was not my first choice, I had limited time to find a home so I had no choice as landlord was selling the home I was renting. My landlord home is also a Lennar home and they sold their home due to issues that I’m starting to experience. I love my home and it’s a good home but it’s not the greatest. ... More

I do wish during the walk-through we were given a list of things to remember and do when moving into the house. When we are doing the walk-through, and we are being told all these things we need to remember, let’s be serious we are barely going to remember every single detail that’s being told to us all at once. A list of to do items & need to know items is very important and I wish that was provided. There is also things around the condo that needed to be done prior to escrow closing unfortunately some of those items were not done but I was told it would be done after closing however, I am still waiting for them to be done and I have no idea what I need to do to make sure it gets done. There’s lots of little things that are not done properly I would say, if that’s the correct word like paint splatter on my floors, paint splatter on my balcony door frame, multiple little things like that. For the price I paid and for it being a new condo, I would expect it to be nicely done. I do also wish the master room closet was bigger, I feel like the guest room closet is bigger. ... More