Lennar Reviews in Fresno, CA

I like my new house and all involved.

When I first reached out to Lennar, I was really excited about buying a Lennar home. Come to find out the whole buying process involved poor customer service with all communication by text or email and long waits for your questions and concerns to be answered. You will get phone calls when they need something but do not expect lennar to pick up your calls. The mortgage people sucks and will not communicate in a timely manner. We love the floor plan but most of the things in the home are standard and is what you see in the model home. You get what you pay for. The overall walk through was fine since touch up was completed prior to move in. The best experience so far is the customer service from Elijah. He helps with all the issues after move in to ensure the issues submitted are taken care of during the one year warranty. ... More

My wife and i have had someone out to fix cabinets twice now. The first time the cabinet guy said that the quality of your cabinets was poor and the issue we were having was going to be a continuing thing. (Front face falling off). He fixed them but failed to do it correctly. So 2 weeks later we had another work request. This time before the job was even complete Elijah starts telling my wife that they will not be out to fix them again and there is nothing they will do anymore. Then the repair man discovered that they were not built right to begin with and he has supposedly fixed it now. But i dont appreciate being told that you guys will not fix something again especially since we have a 1 year warranty and it was your builders who screwed up to begin with ... More

AC thermostat older model no wifi enable no sync need to control manualy each one. No towel hangers in bath. Kitchen counter tops poor quality and thicker than regular size sharp edges. Selling solar but if ask any questions about it your guys reply talk to solar company? Overall quality is poorer than previously built lennar homes. Your mortgage finance team has no time to talk with customer.2 days 3 different decisions for loan aproval..

Whenever there were questions or needs nobody was there to help. Concierge was useless. Lender left without saying anything before closing. Builders didn't even get permit for solar until after 30 days at closing. Francisco has been the only helpful person

Experience was good with lennar.

Bad buying experience with Lennar

I can’t say enough about lennar mortgage; construction crew, maintenance and customer service. Our home is a dream home and our experience was priceless. I couldn’t ask g fry or anything more. I am proud to have a lennar home,

This is my third lennar home. I have referred many friends and family to this builder and will never again and will never purchase from lennar again. The sales department doesn’t care about customers and just cares about numbers. I will say the team that actually addresses issues after your purchase with repairs to your home have been pleasant and responsive. Workmanship and features included have definitely scaled way down since our last lennar purchase in 2016. Home lots are so so so small and simple expected features (as simple as guest bedrooms not having brackets to mount a ceiling fan, or exhaust fans in water closets, etc.. I could go on) just disappointed in the company as a whole. ... More

Very hard to contact and meet in person. Barely answers phone calls. Very rigid on adding buyers realtor if the buyer already has home tour of model homes.Bad experience

I had three issues within the first month of moving in, vent latch not closing, sprinkler drip line coming loose and a crack in my sewer line underneath the driveway. Upon reporting those, they had a team fixing those issues. Although it was annoying to deal with, they were very responsive with resolving the issues. The bathrooms don’t come with towel racks for some reason. Lastly, I wish the gates were on the wider side of the yard. Overall I’m happy with the purchase and I have no regrets with the people I’ve worked with.

I was shopping around other homes such as KB houses and Wilson houses but due to the unavailability of homes I had to look at Lennar homes. My experience was good but not great during process to close escrow as the staffs weren’t quick to response to my questions and needs, I usually have to do 2-3 response to get an answer back. After moving into the home, things started to break such as drywall, hidden cracks, hidden poor construction, a lot of nails from roof and backyard. Overall Lennar homes was not my first choice, I had limited time to find a home so I had no choice as landlord was selling the home I was renting. My landlord home is also a Lennar home and they sold their home due to issues that I’m starting to experience. I love my home and it’s a good home but it’s not the greatest. ... More

Compared to other home builders, Lennar falls short. Lennar's saying "Everything is Included" should be changed to "Nothing is Included." You want to customize Ethernet Cables in the house? NOPE. Rain Gutters? NOPE. In fact, all the stuff that IS included is the standard stuff you get for free, except it's probably the lowest quality materials/products available. The "quartz" type material used for the countertops is a nightmare to clean. If you spill anything on it, it will absorb it and stain as if it was permanent marker. Why Lennar used this material is beyond me. The cement in the garage is full of cracks and dents. We had huge gaps on the sides of the garage door. These gaps were large enough for small rodents to pass through. After we pointed it out to them, they patched it up, but not after leaving cement splashes all over the drywall. When you purchase a new car, you expect it to be cleaned and washed. This was not the case with Lennar. Our first day there, we had to mop the tile floors TWICE. The floor was full of dirt and dust. It was as if the builders had just finished the house and left. Upstairs, we found white drywall shavings all over the carpet. We even found several nails in the carpet! Imagine if our kids stepped on it!! All over the tile floors, there were white paint drips everywhere. All of this was addressed during our walkthrough. The Lennar rep said that our house will not be this dirty and they will have a clean up crew clean the house prior to move in. NOPE! Did not happen. Two rooms are hotter in temperature compared to the rest of the house. Lennar rep said that this is normal. They also said the 4 inch gap in the garage door was normal too. For airflow, they said. The solar panels and battery is included whether you want it or not. Again, they went with a lowest bidder company with horrible customer service and reviews. Trying to activate the panels and battery is a nightmare. 15 panels and 1 Tesla Battery for $40,000. Rip off! One of the Vents in the bathroom was producing a humming noise. It turned out it was installed incorrectly. One of the LED lights in the bathroom stopped working. I had to replace it. I am not confident that this house was built with quality in mind. I can only imagine how the piping, electrical work, stuff behind the drywall was done. ... More

Best house with branded builder with competitive price in best location.. customer support team is really helpful and professional to address the issue.

LENNAR HOMES CHEAP BUILDER MATERIAL quality Company

First I would like to say that Tish was very helpful! We were scheduled to close escrow on Thursday 5/02/24. That has been our scheduled closing date for almost two months. Well that didn't happen. We didn't close escrow yesterday and we did not get and do not have access to our house as of this morning Friday 5/03. I had a lot of things scheduled for our house this morning that I had to scramble to reschedule. We signed all of our loan documents on Tuesday 5/01 and Lennar Title received our closing funds on Tuesday 5/01 as well. My wife and I are pretty easy going people and we both are very understanding that things happen. The main issue here was the major lack of communication during this entire process, especially over the last few days as we are getting ready to close escrow. This is our first house that we are purchasing and were expecting a much more pleasant experience. The lack of communication has been an issue during the entire process dating all the way back to when I first inquired about the home. We were just sitting around waiting to receive a call, text, or email giving us instructions on how to enter our new home because it is now officially ours. Had I not reached out to anyone I would have had no idea what was going on and that we were not going to be given access to our new home yesterday. I was also given false information. I sent a email at 9am on our closing date to get an idea on when we will be given access to our new house and I was told that everything was sent over to the County recorder and once you guys received confirmation from the county we will be given access to our new home. We continued to follow up yesterday via email and were told they were still waiting on confirmation from the county. At 4:45pm I called Lennar Title and was told that nothing was ever sent to the county because they have not received the final sign off from the builder. So I didn't find out that we were not going to get access to our new home until 4:45pm on the day that we supposed to close escrow and I wouldn't have even found out unless I picked up the phone and called! I never received a call from anyone at least giving me a heads up stating that they were still waiting to receive the final sign off from the builder. I didn't know what or who to believe anymore. I just feel like there was a lot of finger pointing during this entire process and no one is willing to take any accountability. I can go on and on but I am not going to. ... More

Everything has been great so far. When we put in a ticket for any items needing fixing, the team is quick to respond. The only thing I feel we should have situated is our mailbox key and we don’t have that yet. Over all the experience has been good.

I recently bought a house from Lennar, and overall, the experience has been a mix of positives and negatives. Here is a detailed review of my homebuying journey: **Overall Homebuying Experience: ★★★☆☆** The house looks good, and I was initially pleased with my purchase. However, during the home orientation, I noticed several color spots around the house that were not properly addressed. This left a less-than-perfect first impression. **Quality of Workmanship & Materials: ★★☆☆☆** Unfortunately, the quality of workmanship and materials left much to be desired. During my move-in, my foot was injured by a protruding nail, which I had to fix myself. Additionally, the panel upstairs has shifted slightly, revealing a small gap that appeared just one month after moving in. This is disappointing and suggests a lack of attention to detail during construction. **Trustworthiness: ★★★★★** Despite the issues, I found the company to be very trustworthy. They were transparent throughout the buying process and made me feel secure in my investment. **Value for the Price Paid: ★★★★☆** I believe the house offers good value for the price paid. Despite the workmanship issues, the overall design and space provided are satisfactory. **Responsiveness to Issues: ★★★★★** One of the standout positives was the responsiveness of Lennar’s team. When I reported a large gap in the garage door that was big enough to fit my hand through, Mr. Sam promptly contacted the company, and they fixed the issue quickly. This level of customer service was much appreciated and gave me confidence in their commitment to resolving problems. **Summary:** While my experience with Lennar has been a mix of good and bad, the company’s responsiveness and trustworthiness have been commendable. There are definite areas for improvement, especially in the quality of workmanship, but overall, I am happy with my new home. ... More

From the initial stages to the final touches, my journey with Lennar Homes was nothing short of exceptional. Nic, our loan officer demonstrated an unparalleled level of professionalism and expertise, ensuring every step of the process ran seamlessly. His dedication truly made our experience stress-free and enjoyable. Moreover, Felipe and Michelle were invaluable assets throughout the journey, always ready to assist and provide guidance whenever needed. Their commitment to customer satisfaction further solidified our confidence in Lennar Homes. Overall, I am beyond pleased with the service and quality provided by Lennar Homes. I wholeheartedly recommend them to anyone seeking a hassle-free and satisfying home buying experience. ... More

Materials for the home is ok. Purchased a 2 story home and when walking on the second floor, you can hear the steps. Carpet is ok, needs more cushion. Moved in and needed some fixing such as air vent switches in the bathroom kept turning on for no reason, air ducks had major issues with air flow with some room having a lot of air and some having very little like the master bedroom. The dryer plug in the laundry room was broken. The roof had a leak and it’s been 3 weeks and it’s still not fixed. Issues between Lennar and the solar company. They are still trying to fix it. Had to get an electrician to come fix it. Still finding issues with the house here and there. When purchasing the home, there were some issues with communications and was going to be charged for a solar battery of $10k which we were not going to get the battery. If we didnt question about the battery, we would’ve been charge the $10k on the purchase price. ... More

I am an investor and remote. I was impressed with ads of remote buying experience but my tenants keep finding issues with the house. Now, they don’t have the right mail box keys. I have opened the case, sent multiple emails but no on has responded yet. I don’t understand how we got the keys that are not for the house. Still waiting to hear back. I wasn’t expecting this from a new house. Earlier, we had issues with bathroom showers and kitchen electrical outlets

Extremely bad experience. Would not recommend their preferred lender. If you have a lender, use your lender.

Beautiful new cozy home!! Loving it

There is a lack of customer service and care. Will not buy again myself or recommend to anyone else.

There's been a few issues to pop up after move in. Party due to low quality materials. It's been two months of going back and forth trying to get the issue repaired.