Lennar Reviews in Fresno, CA

Overall process was smooth. I used all of Lennar's in-house services (loan, insurance, and title). Good communication with the team and streamlined the process. Their prices can't be beat, but you do get what you paid for. Lower build quality and materials compared to other builders, but we knew that before getting into it.

The experience was good up until I had to contact the senior loan processor…. She (Chevon) would not answer or return my phone calls. Didn’t look over all documents that were sent… kept giving us the run around, would send me an email at 4:30 pm on a Friday with a list of items I had 48 hours to submit. My walk throughs were great, Terrence was very helpful and answered all of our questions.

building and construction is good but their mortgage lender side could use a lot of improvement.

I was shopping around other homes such as KB houses and Wilson houses but due to the unavailability of homes I had to look at Lennar homes. My experience was good but not great during process to close escrow as the staffs weren’t quick to response to my questions and needs, I usually have to do 2-3 response to get an answer back. After moving into the home, things started to break such as drywall, hidden cracks, hidden poor construction, a lot of nails from roof and backyard. Overall Lennar homes was not my first choice, I had limited time to find a home so I had no choice as landlord was selling the home I was renting. My landlord home is also a Lennar home and they sold their home due to issues that I’m starting to experience. I love my home and it’s a good home but it’s not the greatest. ... More

I am an investor and remote. I was impressed with ads of remote buying experience but my tenants keep finding issues with the house. Now, they don’t have the right mail box keys. I have opened the case, sent multiple emails but no on has responded yet. I don’t understand how we got the keys that are not for the house. Still waiting to hear back. I wasn’t expecting this from a new house. Earlier, we had issues with bathroom showers and kitchen electrical outlets

I do wish during the walk-through we were given a list of things to remember and do when moving into the house. When we are doing the walk-through, and we are being told all these things we need to remember, let’s be serious we are barely going to remember every single detail that’s being told to us all at once. A list of to do items & need to know items is very important and I wish that was provided. There is also things around the condo that needed to be done prior to escrow closing unfortunately some of those items were not done but I was told it would be done after closing however, I am still waiting for them to be done and I have no idea what I need to do to make sure it gets done. There’s lots of little things that are not done properly I would say, if that’s the correct word like paint splatter on my floors, paint splatter on my balcony door frame, multiple little things like that. For the price I paid and for it being a new condo, I would expect it to be nicely done. I do also wish the master room closet was bigger, I feel like the guest room closet is bigger. ... More

everything. was good up to the point of commencing. payment of my mortgage where my mortgage servicer is actually. a debt collection. agency wow. Just purchased the property had to be calling 5days in a row to make payment only to be introduced to a debt collector ?

I was told that i am getting a smart home from the beginning till the completion of the deal. However in the end, i found out that my house was not a smart home and lacked many smart item. When I complained, few items were added but few still left out.

The sales process was fairly smooth. Only complaint would be sometimes felt left in the dark about what step was coming next. Should almost be provided a schedule. Even if you don't the know exact dates at least can prepare for what's next. In terms of the construction of the home. We knew this before buying. Lennar homes are built fast, cheaply build. No eye for craftsmanship. But you pay for what you get. Lennar homes tend to be on the cheaper end when compared to similar homes on the market.

Lennar wants everything to be done right away as far as paperwork during the escrow process but when they are the ones that need to send or sign a document they can be slow. Our closing date was postpones several weeks because Lennar and our lender too took forever to respond. The worst came after move in though. Two days after moving in our guest bedroom flooded. They were quick to send a plumber but........it's been 2 months and our guest bedroom is still not done. And they are not even nice about it. I mean I like to be understanding and not push people but there are people that just don't appreciate your patience you know. With all that said I would like to mention Robert, our home rep, who is and has been amazing. He has done above and beyond his duties to help us. ... More

Overall staff was always great! We just had a lapse of bad communication due to a member leaving the company. The house is good and we are ready to build great memories!

The home was delivered on time

Customer service is not good

Overall the experience with every rep was and has been great! Any time we need or needed assistance they would be there for us. However, I will say even though we purchased a lot of the higher end upgrades the install of them was very messy ie. Paint issues every where around the house, as if it was rushed, and so that was disappointing.

On-site customer service is great. If there are any issues, they are quick to fix them. Everything included makes life easier. The color that comes with the house is hideous, I wish they paint it all white so buyers can choose. I am happy with my decision to buy a house with Lennar.

From last 2 months we are following with lennar and sunnova on solar activation . No response from both of them . Lennar moved to new vendor for home that are still not sold , they left people who already purchased. This is unfair. If anyone willing to talk on this please contact us.

LENNAR HOMES CHEAP BUILDER MATERIAL quality Company

My experience purchasing a Lennar home was, just okay. Not great, but not terrible. I would recommend buying a Lennar home, as they're built well and often are marked down quite a bit (they initially start higher than most for this reason though). The fact that they negotiated pricing and incrntives was great! I would just suggest being on top of things yourself, as your new home buyer info regarding your property maintenance etc. is not provided to you in a handy binder (like I've experienced with other builders) but is all located on your online portal. Lastly, they should be calling new home owners 15 days into closing escrow to follow up regarding any concerns on the property (they say they'll do this) be aware that you may need to reach out to them (as I did, never recieved a follow up as they mentioned). So obviously some things I'd tweak a bit, but overall not terrible I suppose. ... More

They buying process was fine. The sales department is not terribly responsive once you agree to buy. Lso dont feel they were transparent about some issues with neighborhood. After some time we were directed to someone who was responsive. Quality if materials is average at best. I still can't believe they do not include gutters on the house. Overall hiusebis fine and they have been super responsive to maintenance tickets.

I recently bought a house from Lennar, and overall, the experience has been a mix of positives and negatives. Here is a detailed review of my homebuying journey: **Overall Homebuying Experience: ★★★☆☆** The house looks good, and I was initially pleased with my purchase. However, during the home orientation, I noticed several color spots around the house that were not properly addressed. This left a less-than-perfect first impression. **Quality of Workmanship & Materials: ★★☆☆☆** Unfortunately, the quality of workmanship and materials left much to be desired. During my move-in, my foot was injured by a protruding nail, which I had to fix myself. Additionally, the panel upstairs has shifted slightly, revealing a small gap that appeared just one month after moving in. This is disappointing and suggests a lack of attention to detail during construction. **Trustworthiness: ★★★★★** Despite the issues, I found the company to be very trustworthy. They were transparent throughout the buying process and made me feel secure in my investment. **Value for the Price Paid: ★★★★☆** I believe the house offers good value for the price paid. Despite the workmanship issues, the overall design and space provided are satisfactory. **Responsiveness to Issues: ★★★★★** One of the standout positives was the responsiveness of Lennar’s team. When I reported a large gap in the garage door that was big enough to fit my hand through, Mr. Sam promptly contacted the company, and they fixed the issue quickly. This level of customer service was much appreciated and gave me confidence in their commitment to resolving problems. **Summary:** While my experience with Lennar has been a mix of good and bad, the company’s responsiveness and trustworthiness have been commendable. There are definite areas for improvement, especially in the quality of workmanship, but overall, I am happy with my new home. ... More

There is no clear communication on who should we reach out to in case of any support required. Also, I was disappointed that support takes a long time to respond to any help.

Good

We purchased a home this past year and it was easy.......at first. There were too many things that were off putting. Joanna (sales) couldn't remember who me and my husband were almost every time we spoke. This made it seem impersonal. Cole (loan officer) did his job, and he backed up his word on ensuring we purchased a home with good terms. The closing process got rushed from a month to 21-days which stressed us out. We found out that this was due to Lennar's fiscal year ending November 30th. So, in the end, Joanna got the builder to give more credits and Cole kept to his word. The misinformation and difficult communication at times was an extra unnecessary stress, but at the end if the day, we got our home and at a good price. ... More

Tengo dos meses con la casa (nueva), aunque me gustó el diseño, la calidad de los materiales son muy baratos, incluyendo la cocina hecha de aglomerado, en el segundo piso tuvieron que hacer reparaciones ya que caminas y el sheathing hace ruido como su fuera una casa vieja, los baños pueden verse bonitos pero aun así los acabados son de baja calidad, el motor del aire acondicionado lo colocaron cerca de la sala y hace demasiado ruido, también llega el ruido a las recámaras que estan cerca del motor, no entiendo porque lo pusieron ahi... entregan sin pintar la cochera y en la parte de atrás sin los gutters ni downspot, y los de la fachada los entregan sin conexión al desagüe, los pisos son de vinil y el Fence tendrás que ponerle laca ya que solo es madera sin protección, los andadores laterales no tienen piso solo tierra, , así que tendrás que gastar mucho en arreglar todo esto... ... More

Quality could have been better