Lennar Reviews in Fresno, CA

Very unsatisfied with the quality of the house in general. Found many imperfections inside on out of the home, which we had the opportunity to addressed through Lennard's service request website. However, many of the imperfections have not been fixed two months after of being in the home and still no answer as when our request to fix these items will happened. I feel I am being ignored because I have made the request more than once. did not expect so many imperfections for being a new home and when asked Lennard to fix stuff they would only patch and covered the imperfections. The service provided does not fulfill my expectations in general. ... More

We ran into many delays immediately after I reserved my site. Due to covid many of the materials were extremely difficult to get, not just for Lennar, but the entire construction field. I know because I'm a electrical contractor. However, Aubrey and the team were able to make everything happen and I was able to move in on time. Love the location and the overall look of my new home!

Lennar wants everything to be done right away as far as paperwork during the escrow process but when they are the ones that need to send or sign a document they can be slow. Our closing date was postpones several weeks because Lennar and our lender too took forever to respond. The worst came after move in though. Two days after moving in our guest bedroom flooded. They were quick to send a plumber but........it's been 2 months and our guest bedroom is still not done. And they are not even nice about it. I mean I like to be understanding and not push people but there are people that just don't appreciate your patience you know. With all that said I would like to mention Robert, our home rep, who is and has been amazing. He has done above and beyond his duties to help us. ... More

Overall, the house buying experience was great but it was annoying at first when Lennar transitioned to a bid form for each release. Additionally, the house construction was extremely delayed but Lennar did their best to make us aware of the upcoming schedule changes and reasons why. I loved knowing that I was getting almost everything I had seen in the model home minus some minor changes due to supply chain issues. I wish we had been made more aware of the material changes so we could request an alternate (not a fan of the lights in my kitchen that were installed versus what the model house had but oh well..) Lennar has been extremely responsive to issues we have been finding now that we are living in the house so that is amazing. Good overall experience for it being a crazy homebuying and construction period. ... More

We were promised the house would be cleaned before moving in. On the date of moving in, the house was dirty with dirt and debris all over the inside and outside of the house. When mentioned to the team, they just brushed it off. This was extremely unprofessional. I would like to recognize Rachel Klippenstein, she has always been helpful throughout the purchasing process.

There is no clear communication on who should we reach out to in case of any support required. Also, I was disappointed that support takes a long time to respond to any help.

From start to move in Lennar staff kept us updated on the process and were helpful in obtaining our VA loan.We will recommend the Lennar family to anyone we meet looking for a new home

Buying my first home with Lennar was an amazing experience. Everyone I encountered was knowledgeable, friendly, helpful, and ensured everything was taken care of ever step of the way. Stating with finding the right home, to securing a mortgage, and fixing any minor touch ups needed on my new home, all individuals who were apart of my home buying experience were extremely resourceful and made the process easy. So very glad to have chosen Lennar to buy my first home.

Signing in July for a house that would be ready in November, that would then be delayed month by month until May. How can you think you can finish a house in 4 months if it’s going to take you 10? But when it’s finally done, we were given zero flexibility in closing day. We had to be flexible for all this time and Lennar gave us nothing at all, even threatened us with a 500$ per day fine! Communication during construction and even sales was very poor and even now past closing is minimal. If Lennar is the last builder on earth, I’ll buy existing homes..

Lennar build decent homes

I like the idea of everything included. Good material but workmanship is not good in this venture. Easy closing process.

JIm and ray were fantastic the whole building team made the whole experience great. I will say the financing side was a nightmare. There wasn’t much communication, it was our first time buying a home so we don’t know all the things like “locking in the interest rate” had know idea and almost lost the ability to purchase our home. But building team great. 10/10 recommend.

Everything was pleasant except the experience with Lennar Mortgage. The loan officer was clueless about what was going on. I worked with Lennar Mortgage before but they were all knowledgeable and were prompt. This was a very bad experience.

The process itself was not as smooth as I would have hoped for. There were a lot of small mistakes made that made the overall experience challenging. I had to learn to move forward and make the best of things. Overall, I am happy with my new home now and the services now have been handled appropriately and in a timely manner.

Dedicated to help and support trough the process to make everything easier

People Work here they really helpful even after buy home just 1 phone call and they come over to help

Great house, great price and amazing communication throughout the entire process.

My experience with Lennar was extremely horrible and made my first time home buying process a nightmare. For several years, I knew I wanted a Lennar home based on the reputation and quality of the homes. When a Lennar community was planned in the exact area I’ve wanted, I knew it was a great opportunity for myself so I made sure to be prepared once the homes became available, which I was and began the process right away the end of Feb. 2021. I was originally told my home would be ready by the end of July and from there the nightmare began, it was delay after delay. In these unprecedented times with Covid, delays were understandable, but 7 whole months? I was given many different reasons and believed the next delay was the final one, but it wasn’t. I feel Lennar was absolutely inconsiderate and thought/believed that they could just find another buyer if I decided to pull out of the purchase. During all my delays, I had multiple family and friends also purchasing new homes from different builders that started their process after mine and somehow moved in their homes months before me. I understand there were different situations, but a 7 month delay is not acceptable. The plan for myself was to upgrade to a bigger Lennar home in a few years, but after this experience I will definitely be purchasing from a different builder and will strongly encourage family and friends to use other builders as well and not to consider Lennar. ... More

Not the best homebuying experience. Sales office was on the ball in getting answers and were enjoyable to work with. Quality of construction and finish work is mediocre at best. Mixing of finishes on plumbing and lighting fixtures and cabinet hardware was astounding. No apparent effort to coordinate!

There are so many things need to considered. 1.If you are making smart home atleast run ethernet wire in house. 2. Sprinkle for landscaping should be wifi controlled not manually. 3. Need man door in garage, if someone need to go to backyard from garage then they need to go either from front or pass through the living area then access it from back yard. Garage man door should be there. 4. Electrical to the plugs should go from top of the house not through the walls. 5. If no landscaping is done in backyards atleast there should bepoint left for Sprinkle system. 6. Shower head so hight if kids need to adjust how they should adjust it. ... More

There are more than 150 blue tape markers covering everything from numerous uneven floor tiles, gaping at every door frame and baseboard joint, broken window frames, window panes without gas revealing moisture, roof has more than a dozen non-matching tiles replaced before possession, two very visible and disturbing depressions in the roof giving a wave-like image to the tiles, concrete and stucco splashed over window & door frames, the home was not properly cleaned following construction, entry door step plates are dented, scratched and appear to be borrowed from a warehouse, exterior paint has dried to three different shades of the original color, all eaves lack a much needed second coat of paint (easily seen by a casual observer . . . where was the painter?). The refrigerator was severely scratched, apparently at delivery, but was not noted by Lennar and Frigidaire refuses to be responsible, interior paint is so poorly done as to require a complete re-do. Nothing is properly cut-in. Over-spray, poorly cut at wall-baseboards, scratches on the ceiling, missing vent cover in master water closet. Workmen with dirty hands leaving hand-prints, yes, the entire hand, on the attic access panel. The entry door was painted in a rush and none of is clear with over-spray on the window panes, scratches and no painting below the bottom trim panel. Cabinets are poorly aligned & the self-closing function is 50-50. The AC condenser held up the close until one was located at a model an moved to my home - the vents on the unit are bent in numerous locations. Incredibly the list goes on . . . Lennar's customer service reps are stand-up folks but the people who actually built and supervised the construction of this house failed. ... More

We love the location of the home

The reputation of Lennar in Fresno is why I bought my home. I am very pleased and recommend Lennar to all future homebuyers.

I think the upper management gets it, but I don't think the trades are being overseen for the quality of their work enough.

Overall staff was always great! We just had a lapse of bad communication due to a member leaving the company. The house is good and we are ready to build great memories!