Lennar Reviews in Fresno, CA

The process itself was not as smooth as I would have hoped for. There were a lot of small mistakes made that made the overall experience challenging. I had to learn to move forward and make the best of things. Overall, I am happy with my new home now and the services now have been handled appropriately and in a timely manner.

Poor craftsmanship for the money

I recently bought my home, and I love it. The people involved were excellent during the process. They quickly answered their phones, saying, "If you need anything, call us." However, after buying the home, some minor things started popping up, and getting a hold of those people seemed impossible. Another issue is the mess left (hidden) in and out of the house. Soda bottles are above the cabinets. For the outside, water bottles, beer cans, electrical wires, lots of small to medium concrete pieces, and a few metal pieces used for connecting wood were found while digging/cleaning the yard/mulch. ... More

There are so many things need to considered. 1.If you are making smart home atleast run ethernet wire in house. 2. Sprinkle for landscaping should be wifi controlled not manually. 3. Need man door in garage, if someone need to go to backyard from garage then they need to go either from front or pass through the living area then access it from back yard. Garage man door should be there. 4. Electrical to the plugs should go from top of the house not through the walls. 5. If no landscaping is done in backyards atleast there should bepoint left for Sprinkle system. 6. Shower head so hight if kids need to adjust how they should adjust it. ... More

This is my second Lennar home. I’m very disappointed with the quality of the materials. The floor is the cheapest one in the market. No hocks in the bathroom. No gutters? Cheap countertops,in general very cheap construction. I will it recommend you to anyone. My first home had beautiful countertops and all the things we are missing here!

The house is fine. The lending process with Lennar is a complete nightmare. It's never good when I'm forced to threaten with legal action while dealing with a loan officer. The closing date was stalled for 4 days due to Lennar's ineptness in this matter. I would definitely recommend using another finance group if you can get a decent rate.

Everything was pleasant except the experience with Lennar Mortgage. The loan officer was clueless about what was going on. I worked with Lennar Mortgage before but they were all knowledgeable and were prompt. This was a very bad experience.

There's been a few issues to pop up after move in. Party due to low quality materials. It's been two months of going back and forth trying to get the issue repaired.

Not sure but having super difficulty with new home issues and resolution timeframe by lennar team.

It was a delayed build and the overall product is of poor quality.

AC thermostat older model no wifi enable no sync need to control manualy each one. No towel hangers in bath. Kitchen counter tops poor quality and thicker than regular size sharp edges. Selling solar but if ask any questions about it your guys reply talk to solar company? Overall quality is poorer than previously built lennar homes. Your mortgage finance team has no time to talk with customer.2 days 3 different decisions for loan aproval..

Whenever there were questions or needs nobody was there to help. Concierge was useless. Lender left without saying anything before closing. Builders didn't even get permit for solar until after 30 days at closing. Francisco has been the only helpful person

They will take a long time to replace items on the list when you closed. No ETA on when it will get done. Move in since the end of Nov 2021 and had issue with refrigerator which is still not working since day one. They will not replace and will tell you to deal directly with the manufacture (Frigidaire) Please don’t buy anything with Frigidaire they’re horrible to deal with, and will not replace anything even though it’s brand new. I would not recommend buying with Lennar. No follow up to resolve the issue and the details are so so…

The Pinnacle Plans were great but Lennar’s customer service, quality of work, and choices of contractors and materials used needs improvement. Everything was delayed, shuffled, and rushed to their benefit and not the customers. As a big company, they lack connections, customer service, personal touch and failed to please the customers when there are problems. I'm disappointed and the price I paid is not worth the Pinnacle series. I'm a third-time homeowner and from my experienced and in comparison other companies go above and beyond to please their valued customers. Think twice when you purchased a Lennar. You may be stressed out the whole process and it's supposed to be a joyful event. ... More

I think the upper management gets it, but I don't think the trades are being overseen for the quality of their work enough.

The two areas i find poor is the height of the microwave. It is so high to be unusable. The master shower is beautiful but poor design. It has subway tile on floor which is slick. I almost fell. I love my home. Great floorplan.

Extremely bad experience. Would not recommend their preferred lender. If you have a lender, use your lender.

This is my third lennar home. I have referred many friends and family to this builder and will never again and will never purchase from lennar again. The sales department doesn’t care about customers and just cares about numbers. I will say the team that actually addresses issues after your purchase with repairs to your home have been pleasant and responsive. Workmanship and features included have definitely scaled way down since our last lennar purchase in 2016. Home lots are so so so small and simple expected features (as simple as guest bedrooms not having brackets to mount a ceiling fan, or exhaust fans in water closets, etc.. I could go on) just disappointed in the company as a whole. ... More

Very hard to contact and meet in person. Barely answers phone calls. Very rigid on adding buyers realtor if the buyer already has home tour of model homes.Bad experience

My family experience was horrible. Your staff needs better realtors. Don't ask me this again.

We had flooring issues and although I appreciate Lennar taking care of the issue our baseboards and walls were destroyed in the process. We were told painters cannot be scheduled until January and the damage is beyond what paint can fix. We had to do a key release for a week while the work was being done which is fine but the workers used our spare restroom and soiled our bath mats past being able to be cleaned and left urine stains on our toilet. The home was turned back over to us filthy. Lennar then had cleaners come the following morning after we requested and they cleansed the bathroom however the floor was still filthy. We have before and after photos for proof. We were extremely disappointed at the lack of professionalism and oversight on these issues. Our baseboards are a mess, holes everywhere and they do not even line up. ... More

Did not receive mail keys until 2 months after closing. Customer service was horrible. Lazy individuals were responsible for the customer service aspect of this process

Disappointed. We have had Major issues and construction fixes. And appointments missed

My experience with Lennar was extremely horrible and made my first time home buying process a nightmare. For several years, I knew I wanted a Lennar home based on the reputation and quality of the homes. When a Lennar community was planned in the exact area I’ve wanted, I knew it was a great opportunity for myself so I made sure to be prepared once the homes became available, which I was and began the process right away the end of Feb. 2021. I was originally told my home would be ready by the end of July and from there the nightmare began, it was delay after delay. In these unprecedented times with Covid, delays were understandable, but 7 whole months? I was given many different reasons and believed the next delay was the final one, but it wasn’t. I feel Lennar was absolutely inconsiderate and thought/believed that they could just find another buyer if I decided to pull out of the purchase. During all my delays, I had multiple family and friends also purchasing new homes from different builders that started their process after mine and somehow moved in their homes months before me. I understand there were different situations, but a 7 month delay is not acceptable. The plan for myself was to upgrade to a bigger Lennar home in a few years, but after this experience I will definitely be purchasing from a different builder and will strongly encourage family and friends to use other builders as well and not to consider Lennar. ... More

Signing in July for a house that would be ready in November, that would then be delayed month by month until May. How can you think you can finish a house in 4 months if it’s going to take you 10? But when it’s finally done, we were given zero flexibility in closing day. We had to be flexible for all this time and Lennar gave us nothing at all, even threatened us with a 500$ per day fine! Communication during construction and even sales was very poor and even now past closing is minimal. If Lennar is the last builder on earth, I’ll buy existing homes..