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Lennar Reviews in Fresno, CA

What Fresno Homeowners Have to Say About Lennar.

Read all 237 verified reviews from homeowners that built a new home with Lennar in the Fresno area. Fresno homeowners have rated Lennar an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.7 out of 5 stars in Fresno Area

237 Reviews in Fresno Area

Ratings by Category

Overall 3.7

Quality 3.6

Trustworthiness 3.8

Responsiveness 3.8

Lennar in Fresno Area

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Customer Reviews

There is nothing about the house that says "NEW"

  • Rodney A.
  • Verified HomeBuyer
  • March 22, 2022
  • Clovis, CA

There are more than 150 blue tape markers covering everything from numerous uneven floor tiles, gaping at every door frame and baseboard joint, broken window frames, window panes without gas revealing moisture, roof has more than a dozen non-matching tiles replaced before possession, two very visible and disturbing depressions in the roof giving a wave-like image to the tiles, concrete and stucco splashed over window & door frames, the home was not properly cleaned following construction, entry door step plates are dented, scratched and appear to be borrowed from a warehouse, exterior paint ...

Lennar responded:
Hi Rodney, thank you for sharing your experience with us. We would like to apologize for the comprehensive list of issues you have been forced to deal with in your new home. We appreciate you taking time to point out the service you have received from the customer care team, however we are very disappointed to hear about the state of your home upon closing. If there is anything we can do to help, please send us a message at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

We love the location of the home

  • Andrew B.
  • Verified HomeBuyer
  • March 16, 2022
  • Clovis, CA

We love the location of the home

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Edgar & Julie were great through the process.

  • Jack W.
  • Verified HomeBuyer
  • March 15, 2022
  • Fresno, CA

The reputation of Lennar in Fresno is why I bought my home. I am very pleased and recommend Lennar to all future homebuyers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I think the upper management gets it, but I don't think the trades

  • Anonymous
  • Verified HomeBuyer
  • February 20, 2022
  • Clovis, CA

I think the upper management gets it, but I don't think the trades are being overseen for the quality of their work enough.

Lennar responded:
Hi, thank you for sharing this review. We appreciate the feedback provided. Please let us know if you ever need assistance. Our team can be contacted directly at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Lennar - Overall staff was always great!

  • Anabel V.
  • Verified HomeBuyer
  • February 16, 2022
  • Fresno, CA

Overall staff was always great! We just had a lapse of bad communication due to a member leaving the company. The house is good and we are ready to build great memories!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - My wife and I had a wonderful experience with Lennar.

  • Andre R.
  • Verified HomeBuyer
  • February 15, 2022
  • Clovis, CA

My wife and I had a wonderful experience with Lennar. We highly recommend them to any potential customers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pinnacle that failed to peak

  • Danny N.
  • Verified HomeBuyer
  • February 01, 2022
  • Clovis, CA

The Pinnacle Plans were great but Lennar’s customer service, quality of work, and choices of contractors and materials used needs improvement. Everything was delayed, shuffled, and rushed to their benefit and not the customers. As a big company, they lack connections, customer service, personal touch and failed to please the customers when there are problems. I'm disappointed and the price I paid is not worth the Pinnacle series. I'm a third-time homeowner and from my experienced and in comparison other companies go above and beyond to please their valued customers. Think twice when you ...

Lennar responded:
Hi Danny, thank you for sharing this review. We want to apologize for the frustrations you have described due to the poor service and communication provided during your new home purchase. Please let us know if there are any items that need further attention. Our team can be contacted directly at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

As advertised, what you see is what you get in the home!

  • John T.
  • Verified HomeBuyer
  • January 26, 2022
  • Madera, CA

Outstanding customer service with knowledgeable professionals from start to finish.”

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Really liked the concierge service and 1-year warranty!

  • Anonymous
  • Verified HomeBuyer
  • January 25, 2022
  • Clovis, CA

Really liked the concierge service and 1-year warranty!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - This house is good I like it

  • Harwinder S.
  • Verified HomeBuyer
  • January 25, 2022
  • Fresno, CA

This house is good I like it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Unresponsive on issues

  • Sommauna X.
  • Verified HomeBuyer
  • January 21, 2022
  • Madera, CA

They will take a long time to replace items on the list when you closed. No ETA on when it will get done. Move in since the end of Nov 2021 and had issue with refrigerator which is still not working since day one. They will not replace and will tell you to deal directly with the manufacture (Frigidaire) Please don’t buy anything with Frigidaire they’re horrible to deal with, and will not replace anything even though it’s brand new. I would not recommend buying with Lennar. No follow up to resolve the issue and the details are so so…

Lennar responded:
Hi Sommauna, thank you for this review. We want to apologize for the poor communication and updates you have received on outstanding items. If there is anything we can do to help going forward, please send us a note at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

They cared until they got my money

  • Jeanie M.
  • Verified HomeBuyer
  • January 20, 2022
  • Fresno, CA

Check the web before you buy

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Quality of Material used for constructiom

  • Vivek C.
  • Verified HomeBuyer
  • January 19, 2022
  • Fresno, CA

The home was delivered on time

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - All staff and workers were very polite and professional.

  • Barbara P.
  • Verified HomeBuyer
  • January 19, 2022
  • Clovis, CA

All staff and workers were very polite and professional.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The experience was scary being first time home buyers but the

  • Alyssa P.
  • Verified HomeBuyer
  • January 19, 2022
  • Madera, CA

The experience was scary being first time home buyers but the Lennar staff made it very easy.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Love the square foot of the homes.

  • Na S.
  • Verified HomeBuyer
  • January 18, 2022
  • Fresno, CA

Love the square foot of the homes.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Poor craftsmanship for the money

  • Shawn D.
  • Verified HomeBuyer
  • January 14, 2022
  • Friant, CA

Poor craftsmanship for the money

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Lincoln , he has been awesome to help out

  • Peggy E.
  • Verified HomeBuyer
  • January 13, 2022
  • Clovis, CA

If you have a person like Lincoln working with you, your in great hands. He goes over and above for homeowners. Thank you again Lincoln

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - The buying process was easy and after your 30 days warranty Lennar

  • Bao X.
  • Verified HomeBuyer
  • January 13, 2022
  • Clovis, CA

The buying process was easy and after your 30 days warranty Lennar still comes out to fix anything that is wrong. We love our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Excellent experience!

  • Ping H.
  • Verified HomeBuyer
  • January 12, 2022
  • Clovis, CA

Excellent experience! Quick response! Lincoln did great great great job taking care of us!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Lennar provided a great first time buying experience.

  • Krisanne H.
  • Verified HomeBuyer
  • January 12, 2022
  • Madera, CA

Lennar provided a great first time buying experience.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Poor quality

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Madera, CA

It was a delayed build and the overall product is of poor quality.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

Lennar - Home buying was quite an experience.

  • Donald M.
  • Verified HomeBuyer
  • January 12, 2022
  • Friant, CA

Home buying was quite an experience. My sales rep made the transition as smooth as possible. Very professional and really believes in their products.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Had a wonderful experience from start to closing.

  • Stephanie B.
  • Verified HomeBuyer
  • January 12, 2022
  • Madera, CA

Had a wonderful experience from start to closing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My direct experience with Lennar has been quite good, with exception to their finance crew. There have been a few issues with the house, but all have been remedied.

  • Phillip M.
  • Verified HomeBuyer
  • January 12, 2022
  • Madera, CA

The house is fine. The lending process with Lennar is a complete nightmare. It's never good when I'm forced to threaten with legal action while dealing with a loan officer. The closing date was stalled for 4 days due to Lennar's ineptness in this matter. I would definitely recommend using another finance group if you can get a decent rate.

Lennar responded:
Hi Phillip, thank you for sharing your review. We want to apologize for the issues you encountered during the financing and closing process for your new home. If there is ever anything we can do to help going forward, please reach out to us at corporatecustomercare@lennar.com, and we will follow up. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 5

Responsiveness 5