After possession of the house, toilets flooded due to main pipe outside the street, and lennar was not helpful in fixing the problem or cleaning the mass inside the house

Lennar responded:
Hi, thank you for your review. We would like to apologize for the issues you described, including the flooding and subsequent clean up. If you have any outstanding issues that require attention, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

not what it seem

Anonymous
Verified HomeBuyer
April 07, 2021
Clovis, CA

didnt get what i wanted end results were sub par

Lennar responded:
Hi, thank you for sharing your review. We are sorry to hear about your disappointment with the end results of your new home. If there are outstanding items requiring attention, please send us a note at corporatecustomercare@lennar.com with any additional details. - Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

We purchased a brand new house not a fixer?

Joshua C.
Verified HomeBuyer
July 23, 2019
Fresno, CA

We purchased a brand new house not a fixer Right? We only purchased from Lennar because of the lot. Our house sits on hole 3 at Copper River Golf Course. Before we moved into our home we noticed water coming up the grout of the tile in the living and kitchen. 5 months later the problem is still not fixed and Lennar is totally dragging their feet fixing the issue. We will have to move out until our new home if fixed! Purchasing a new home should have been a great experience....it was just the opposite.

Lennar responded:
Hi Joshua, thank you for sharing your comments about your new home. We are sorry to hear about your experience. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can review and follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

unsatisfied

Anonymous
Verified HomeBuyer
September 23, 2022
Fresno, CA

Very unsatisfied with the quality of the house in general. Found many imperfections inside on out of the home, which we had the opportunity to addressed through Lennard's service request website. However, many of the imperfections have not been fixed two months after of being in the home and still no answer as when our request to fix these items will happened. I feel I am being ignored because I have made the request more than once. did not expect so many imperfections for being a new home and when asked Lennard to fix stuff they would only patch and covered the imperfections. The service ...

Lennar responded:
Hi, we appreciate your feedback and apologize for the frustrations you have experienced and outlined above due to quality issues and the responsiveness of the customer care team. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1

Quality 0

Trustworthiness 0

Value 0

Responsiveness 0

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Lennar Reviews in Fresno, CA

What Fresno Homeowners Have to Say About Lennar.

Lennar

Customer Reviews

extremely sloppy work overall and not very courteous with all the problems we were having.

not what it seem

We purchased a brand new house not a fixer?

unsatisfied