Lennar Reviews in Fresno, CA

Couldn't be more pleased with the home itself. Me and my growing family absolutely love the home. There have been mostly mild issues (paint chips, scratches, broken tile, missing electrical outlet, etc.) But when lennar has been contacted, every single has been taken care of and incredibly quickly. As much as we love our new home, it has been a great experience working with everyone at lennar. Lennar finance, title, construction, everyone has been great. Special shout out to Jim. He is always incredibly responsive.

Blake Santos was very helpful…

Love our new home. Lennar was there at every step.

Great experience and value for a new home

My family experience was horrible. Your staff needs better realtors. Don't ask me this again.

Loan officer wasn’t as thorough as I would have liked with answering questions and explaining things. I feel like it was assumed I knew and understood things as they were stated. The construction workers were gross. They left trash in the kitchen island after the quartz countertop had been installed. Beer cans were in cabinets when I went to look at the house prior to closing. Construction workers should be more professional and not drinking on the job especially when it comes to crafting the largest expense of most people’s lives.

Customer service is not good

Financing with Lennar was a breeze, anytime I called or emailed asking a question I was talked with friendly and helpful reps assigned to me. I am truly happy with how easy the home buying process was.

We had flooring issues and although I appreciate Lennar taking care of the issue our baseboards and walls were destroyed in the process. We were told painters cannot be scheduled until January and the damage is beyond what paint can fix. We had to do a key release for a week while the work was being done which is fine but the workers used our spare restroom and soiled our bath mats past being able to be cleaned and left urine stains on our toilet. The home was turned back over to us filthy. Lennar then had cleaners come the following morning after we requested and they cleansed the bathroom however the floor was still filthy. We have before and after photos for proof. We were extremely disappointed at the lack of professionalism and oversight on these issues. Our baseboards are a mess, holes everywhere and they do not even line up. ... More

Overall the experience with every rep was and has been great! Any time we need or needed assistance they would be there for us. However, I will say even though we purchased a lot of the higher end upgrades the install of them was very messy ie. Paint issues every where around the house, as if it was rushed, and so that was disappointing.

Customer service is professional, helpful, and very responsive to inquiries.

After possession of the house, toilets flooded due to main pipe outside the street, and lennar was not helpful in fixing the problem or cleaning the mass inside the house

On-site customer service is great. If there are any issues, they are quick to fix them. Everything included makes life easier. The color that comes with the house is hideous, I wish they paint it all white so buyers can choose. I am happy with my decision to buy a house with Lennar.

lennar build really nice houses .good quality as we expect and their customer services is good and on time quick response overall we experience is great with them.highly recomend them .

Nice homes. They responded to your calls and take care of issues quickly. The buying process was smooth and everyone was very helpful. Quality of construction could be better.

Had a great experience through the entire process. Each person from the seller to the title company to the builders were very friendly and helpful. Whenever I had a question or a problem with anything in the home the builders where there for me immediately with the answer or to take care of the repair. I would definitely refer my friends and family.

they treat me like family thanks guys!!!

didnt get what i wanted end results were sub par

Everything was completed on time.

On the building end of things, most things were fine. Construction was great to work and incredibly helpful. Of it weren’t for the helpfulness and caring of the construction team, I don’t know what we would have done. The same goes for the loan department. They were always there to answer questions and provide guidance. However, the sales team was far from the quality I expected. From day one, we were not treated kindly. Concerns and questions, if answered, were short and dismissive. When farther along in the process, an incredible lack of communication made the closing process beyond frustrating and overwhelming. At one point, I was called about flooring and treated rudely because they(sales office) had an oversight and wanted me to rush in picking flooring. I was belittled and was even given wrong information about my contract. So much so, I had to get my copy and direct the sales team to the page so I could verify the flooring purchase. In the last two weeks of the sale, there managed to be so little communication that I was out a refrigerator and a washer and dryer. The communications with the sales team at that point were inexcusable. I was finally able to contact upper management where things were handled with more tact. You would think that a sales team would be more communicative, helpful, and understanding as buying a home(let alone a new build) is not something people do every single day. It would have been nice to be treated with more care and appreciation from the sales team. Outside of that, we are loving our home and the care from the construction team we continue to receive! The low stars in no way reflect the construction team or loan team-just the sales team. ... More

We were extremely fortunate to purchase a brand new home from Lennar’s Pinnacle Series. We had outgrown our previous Lennar home and really needed more space. This is exactly what our new Lennar home has given us. We love the layout and appreciate the beautiful craftsmanship as well as the awesome features this home offers. Special props to Ron for the introductory tour and follow up to ensure everything met our expectations and that we settled in comfortably. From working with the Lennar Sales and Mortgage teams to coordinating with the excellent Construction crew, it has been an awesome experience and we look forward to many memorable years in our forever home. Blessed. ... More

Great experience overall especially the follow-ups after getting our keys.

Staffing was great from the first viewing of the model Lisa was very welcoming to the very end . Aubrey the loan officer was amazing she was always there to answer any questions.

After all the walk through s and living in the home a few months I know see how some stuff is not like we thought. Handles on cabinet in quest bathroom not put on straight, bottom of cabinet scuffed up with white paint. Glue on tile. Overall we love the home but when buying a expensive home it should be really nice. Little things like this show how this home was thrown together as fast as possible.

Great home and responsive service team! The home-buying process couldn't yave gone any smoother.