Lennar Reviews in Los Angeles, CA

Overall, we're very happy in our new home. As with all tract homes I've ever lived in, there has been some sloppy workmanship. However, that has been offset by Lennar's excellent service representatives, who have all been great at taking care of any issues in a timely and efficient manner. We also love this location, one of the best in Valencia. 4 1/2 stars, if this would allow that overall rating.

I am pleased with our new Lennar home and the incentives we received. The sales officer, Jasmine, had a great personality with kindness and patience. The loan process took some time, but it went smoothly. The house is pretty with a nice view.

Lori our sales rep. was outstanding and a true gem for your company. The many challenges of portals and authorization codes was very challenging and I am computer savvy. What about those that are not familiar with the in and outs? The craftsmen who came to address our home issues were pleasant and knowledgeable.

I like the Lennar builder, good home quality and very reasonable price. However, I believe they need to have more check points for their staff. They do not have good communications skills and trying to doge the responsibilities to the other person. I received the pool community about three weeks after purchase. my ring door is still not operating, and nobody takes responsibilities to fix or replace it.

Over all the experience was very positive.All the people at Lennar are very respectful and pleasant and easily reached when I have a question or need. The wall paint is a low quality but everything else is nice.

We expected little problems would come up after purchasing and I can say the personnel were very good about responding to concerns. Unfortunately, the quality of the building construction is very concerning. The wall in my primary bathroom is not properly centered (a window that should be in the center is 4 inches off line).

The home itself met expectations in layout, finishes, and build quality. Lennar’s design options aligned well with our spatial planning goals, and the construction timeline was honored. On-site teams were generally responsive, and post-close warranty support has been mixed. The mortgage experience, however, was a major source of stress. The affiliated lender introduced repeated last-minute documentation requests, lacked transparency on closing timelines, and created unnecessary delays. It often felt like the process might fall apart entirely. For future buyers, I’d recommend exploring independent lending options to avoid similar friction or keep on top of the lending team. Overall, the home value is good, but the financing process detracted from what could have been a smoother experience. ... More

Lunnar is great Five Stars company

I wanted to know the interior color of the paint and how to get touch up for nicks and scrapes. The Lennar rep was quick to respond giving me the resolution that I needed.

I am extremely concerned that my garage door issue has still not been fixed. The garage door came off the track, one of the wheels broke, and it damaged the wall. Your technician already visited, took photos and videos, but I have received no updates or timeline for the repair. This is a serious safety and security risk. For two weeks I have been forced to sleep with my garage door completely open, which puts my family and property in danger every single night. This situation is unacceptable.

I bought my 1st home from Lennar. Considering my experience I went with Lennar again and that was my blunder mistake I must have ever done. I don't have any issue with the sales, but the Lender gave me a tough time due to Quality of work and STILL I HAVE a problem which is not properly responded. Secondly, response to my problem was not taken properly.

Some employees are more patient than others. Being senior, not all adept with on-line experience(s). Some seniors may require more help with computers than others

Appreciate Jasmine’s support, enthusiasm and guidance provided from the day of our first tour to keys day. Thanks and kudos to the Lennar team!

Love my home, the area, and the process except for all the portals!!! You have to register for numerous portals to speak to someone, to pay your monthly HOAs to get any info there is a portal! No paperwork, just more portals!!!

Our sales contacts Jim and Lori were outstanding and very helpful at each step along the way. An excellent process. The site team was responsive to our snag list items and made the move-in much easier. Lennar has however to date been completely unresponsive on getting the solar working after Sunova went into Chapter 11.

I recently moved into my dream home built by Lennar Homes. The design of my home, a Toscana 2, demonstrated attention to detail and an understanding of what an active 55+ year old needs in today's busy times. All the timelines I was given were adhered to, and the final walk-through that I experienced with Gus underlined that fact. From the high ceilings to the wide doorways, I was amazed at how spacious the home looked and felt. They kept excellent records of the various homes available for purchase, and it was so efficient that I was able to select my home easily. Using their loan agent, Cheryl, made the home-buying process seamless. She was very proactive in informing me of the available interest rates and what was required to complete all the necessary paperwork for me to secure the loan for my new home. It was one of the least stressful processes I have taken to buy a new home. The quality of the new home exceeded my expectations, and I credit the care team for my experience. Every room reflects the care and skill that went into building the home. Even after moving in, Gus, Eddie, and Michael followed up to ensure I was happy and offered ongoing support for any questions and/or touch-ups that needed addressing. I am truly grateful for such a positive experience and highly recommend that anyone looking for a 55+ community check out what Lennar Homes has to offer. ... More

Overall the experience was good, however the quality and attention to detail is lacking in some areas.

I was very happy that the escrow officer drove up from Orange County to Simi Valley so that I could sign all the paperwork.

I have been trying to get two issues resolved, and your people have been totally unresponsive. Additionally, I was supposed to have a 45 day touchup, and nobody has contacted me even though I have reached out. The homebound experience was awful as well as it was delayed months until I actually reached out to the department of real estate. Lennar has been a total letdown.

My agent Lydia was amazing. she walked me thru situations that i stumbled with on the computer. am amazing support.

The staff rates a 10 in communication , availability, professionalism, and follow through, such a great team!

We received a lot of misinformation. About items that were included but really not included. We didn’t realize the home didn’t include this items until walk through, days before closing.

I was satisfied with prompt assistance from Lydia Seidita, a sales resource. Everytime I asked questions about Lennar home purchase process, she stayed on top of the requests. I really appreciated it. However, for Lennar mortgage application, I was confused and puzzled due to lack of communication and clarity from Lennar mortgage manager. Overall, I liked a new home

I've bought a lot of new tract homes and this has been the worst experience.

Home quality issues were resolved and they were very cooperative in resolving any issues.