Lennar Reviews in Los Angeles, CA

Enjoying our home. Liking our experience

Our move from the South Bay Area of Los Angeles County was somewhat traumatic because we were leaving a home we had lived in since mid 1977, or almost 47 years. Obviously we had accumulated and saved decades of personal belongings. That alone contributed to much of our discomfort. The Lennar team responded to our move experience and tribulations with care and understanding, but sometimes coping with requirements for passwords and access to many security-related document requirements created further complications and frustrations. We are in our mid 80’s and unaccustomed to much of the current security-related requirements that require numerous methods for identification and security. Nonetheless, Lennar leads the pack for using modern updated online documentation, These new methods and their use by the Lennar mortgage and sales teams created much friction. Now all of that is over and in the past so we can now concentrate on adjusting to our great new residence and accomplish a pleasant settlement into our new home residence in Santa Clarita, CA. ... More

Working with the sales team was phenomenal. They were very informed, always accessible, and true professionals. When I moved in, the customer care point person was also fantastic -- professional, responsive, etc. However, I had a water lead, the HVAC wasn't working properly, and the network hub wasn't complete. All of this was fixed (thanks to the prompt action and consistent follow-up of the customer care person), but a new build shouldn't have had these issues.

Lori was very helpful throughout the buying process. The maintenance guys have been very responsive.

Our only issues have been with the quality of work by floor contractor. And, the technology contractor which made setting up the internet and door bell an issue. Otherwise the Lennar team from beginning to end were great!

The home looks good, but 2 weeks after the close of escrow the toilet of masters bedroom that has been clogged during construction erupted and poop was was all over our toilet, shower and bathroom. Though Lennar manager responded on time but we were displaced for 2 weeks. We were promised compensation, we left message for the person who was supposed to compensate us he ignored our call and Lennar never call us. It was such a disappointing experience.

Overall good product built, maintained, and sold by good people. Promised repairs take a long time to complete. We’re quite happy to be here.

The buying process was made easy by my sales rep Dion. He embodies the best of Lennar home buying expierience.

builder's management is good, but home quality is not good all many window area crack, some roof tile is broken and gutter leaking at corner et.

We have a lot of issues in different areas including electric and flooring issues, currently are in getting repair but takes too long since report is done to got an response

Love having everything included. Could have done a much better job with home cleanliness when we received it. Both interior and exterior needed major cleaning. Follow up to warranty requests are not as timely as they could be. Otherwise, purchasing experience, framing walk through, and home layout are beautiful.

Quality of material and the appliances provided are very good. Responsiveness to issues is very slow it almost took 2 months to address one issue out of 5 raised

The home is well built for the most part. Although we're dealing with quite a bit of little things here and there, like outlets not working, or homes not able to be wired by internet companies even though those are our only options. Not sure who's at fault but some of this just seems a little silly given it's a new construction.

Responsive, fair quality, pricey, better layout needed

Overall the process was pretty good, and we were given detailed walk-throughs to identify any issues, which they took care of. We were disappointed that the closing took two weeks longer than expected, but that seems to have been due to city issues not in Lennar's control. Overall we are happy with the final product.

Bad finishing and house doesn’t feel like cleaned. Windows are dirty and issues regarding finishing all over.

It’s a beautiful home…but builder’s attention to detail towards quality vs quantity, a lot to be said Missed a lot a details that stick out now…spend to much time trying to fix details afterwards…

Homes are nicely designed, making good use of the little space. But home is not still complete with issues waiting to be fixed after 3 months.

Overall, the buying experience was not bad but quality of the materials for the amount we paid should be at a higher standard. And a better finishing. Thank you.

Had a lovely, attentive, and thorough homebuying experience with Hyatt and would highly recommend him. The only detail I’d call out is I didn’t learn about the required solar lease/purchase until I had already made a purchase decision. If you appreciate detail you may have a frustrating first few weeks (maybe months) trying to get issues fixed. Missing network outlet, subfloor squeaks, sheetrock mud embedded in carpet fibers, broken shower tile, uneven tile, broken recirc light and the list goes on. I am still working through tickets that have been open for over a month. If you buy with Lennar be sure to be as thorough as you can on pre-close walkthrough. They say there’s no need to worry because you have a year warranty if you don’t catch something, but if you don’t they lose incentive to fix it in a timely manner and you will be left managing open tickets when you’re in the home. With that said the price the price paid made this a great value and I don’t regret the decision at all - would do it again. I appreciate the features included in the home even if I don’t use them all. ... More

The craftsmanship and workmanship of value compared to the price I paid is very disappointing

We love the home just there was poor communication.

Overall I’m happy I went with lennar, trying to work with lennar mortgage was a complete nightmare. So I ended up going with a different mortgage company.

Smart home, smarter designer. I like the way they think for all details using in these homes.

Love the home and the layout but the devil and the details definitely made the ownership process a bit lackluster. I had a ton of post-closing repairs (minor to medium) that still aren't complete. The good thing is no one is pushing back on the repairs it's just the sense of urgency you would home for a brand new home.