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Lennar Reviews in Los Angeles, CA

What Los Angeles Homeowners Have to Say About Lennar.

Read all 162 verified reviews from homeowners that built a new home with Lennar in the Los Angeles area. Los Angeles homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Los Angeles Area

162 Reviews in Los Angeles Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.8

Lennar in Los Angeles Area

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Customer Reviews

Lennar - Overall I’m happy I went with lennar, trying to work with lennar

  • Anonymous
  • Verified HomeBuyer
  • June 21, 2022
  • Valencia, CA

Overall I’m happy I went with lennar, trying to work with lennar mortgage was a complete nightmare. So I ended up going with a different mortgage company.

Total Score 3


Quality 4

Trustworthiness 5

Responsiveness 4

Closed when anticipated; very good quality.

  • Anthony D.
  • Verified HomeBuyer
  • June 07, 2022
  • Valencia, CA

Smooth process with the help of Kirk,Dwayne and Cheryl with Lennar mortgage.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very poor attention to detail finishes.

  • Anonymous
  • Verified HomeBuyer
  • May 17, 2022
  • Valencia, CA

Too many issues for a new build. Rushed through to close homes without paying much attention to delivering a quality product for the homeowners.

Lennar responded:
Hi, thank you for the review. We are sorry to hear about the issues you have faced with your new home. We appreciate your feedback and if there are ever any items you would like our team to follow up on, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 3

The response to problems in workmanship upon first moving in is very good.

  • Barbara S.
  • Verified HomeBuyer
  • May 03, 2022
  • Santa Clarita, CA

Lori was very helpful throughout the buying process. The maintenance guys have been very responsive.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Nice house, good community

  • Mark R.
  • Verified HomeBuyer
  • May 03, 2022
  • Santa Clarita, CA

Overall good product built, maintained, and sold by good people. Promised repairs take a long time to complete. We’re quite happy to be here.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

The craftsmanship and workmanship of value compared to the price I paid is very disappointing

  • Richard S.
  • Verified HomeBuyer
  • May 03, 2022
  • Valencia, CA

The craftsmanship and workmanship of value compared to the price I paid is very disappointing

Total Score 4


Quality 1

Trustworthiness 4

Responsiveness 3

Lennar gives you the best for the price you pay

  • Sunil G.
  • Verified HomeBuyer
  • April 27, 2022
  • Valencia, CA

Hi Lennar team, overall stands tall in the things they promised and deliver. Quality of the product, Construction qlty, managers like construction managers, Title team, Support team, concierge team standsout on their exemplary support. except few issues - specifically the sales guys behavior, ILG the design studio are the bad experiences.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Customer service was beyond awful. It was painful at times. The worst experience I’ve had in my life.

  • Joshua L.
  • Verified HomeBuyer
  • April 26, 2022
  • Valencia, CA

From the top down they were terrible. Every level of the homebuying process with them is a nightmare from start to finish…

Lennar responded:
Hi Joshua, thank you for sharing a review. We want to apologize for the poor experience you have dealt with throughout the process of purchasing your new home. If there are any issues that require additional attention, please send us a message at corporatecustomercare@lennar.com and our team will follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Super friendly and helpful on-site workers

  • Shara J.
  • Verified HomeBuyer
  • April 13, 2022
  • Valencia, CA

We absolutely love our Lennar home. The everything’s included package is so awesome. The home has so many great touches plus Lennar understood we had a tight timeline to purchase and close and they got it done. Definitely recommend!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bad finishing overall

  • Suharsh A.
  • Verified HomeBuyer
  • April 12, 2022
  • Valencia, CA

Bad finishing and house doesn’t feel like cleaned. Windows are dirty and issues regarding finishing all over.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 4

Lennar - Lennar homes are beautiful.

  • Nu T.
  • Verified HomeBuyer
  • April 12, 2022
  • Alhambra, CA

Lennar homes are beautiful. I love having Lennar as my homebuilder. Great qualities, stability workmanship. Love the paint on the wall it’s so beautiful and fresh looking. Love the style of my home and the kitchen, so pretty.. I’m thrill and very grateful for Lennar homes. Thank you so much..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Quality of material and the appliances provided are very good.

  • Jagadeesh B.
  • Verified HomeBuyer
  • April 05, 2022
  • Valencia, CA

Quality of material and the appliances provided are very good. Responsiveness to issues is very slow it almost took 2 months to address one issue out of 5 raised

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Home Buying Process Made Easy

  • Paul B.
  • Verified HomeBuyer
  • March 29, 2022
  • Valencia, CA

With the builder's "everything included" policy, it was simple to pick a place knowing most of what we needed was part of the package. I used Lennar Mortgage, so my purchase truly was "one stop." Everyone from the sales consultant, to the loan management team was super helpful and did everything they could to make sure the sale went through. An unexpected bonus has been the on-site construction management team that is always around to fix minor issues or answer questions about the home's features. This is my first new construction home and I couldn't be happier with the results.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - From start to finish, nothing was done right.

  • Victor L.
  • Verified HomeBuyer
  • March 29, 2022
  • Valencia, CA

From start to finish, nothing was done right. It’s over a month since my family moved in the house, Still can’t get anyone to finish installing and repair things that wasn’t installed correctly.

Lennar responded:
Hi Victor, thank you for sharing a review. We would like to apologize for the delays you have experienced with getting items corrected in your new home. If there is anything we can do to help, please send us a message at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

the sales rep Dion was on point on everything and followed through with oustanding service.

  • Todd B.
  • Verified HomeBuyer
  • March 29, 2022
  • Valencia, CA

The buying process was made easy by my sales rep Dion. He embodies the best of Lennar home buying expierience.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Appliances were included

  • Rholly R.
  • Verified HomeBuyer
  • February 20, 2022
  • Whittier, CA

The builder included the appliances and it is a smart home!

Lennar responded:
Hi Rholly, thank you for this review, we appreciate the feedback. If there is ever anything we can do to help, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 4

Lennar - Great buying experience all around!

  • Peter L.
  • Verified HomeBuyer
  • February 15, 2022
  • Santa Clarita, CA

Great buying experience all around! Thanks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Smart home, smarter designer.

  • Morteza V.
  • Verified HomeBuyer
  • February 15, 2022
  • Valencia, CA

Smart home, smarter designer. I like the way they think for all details using in these homes.

Total Score 3


Quality 5

Trustworthiness 5

Responsiveness 3

Attention to detail

  • Phillip D.
  • Verified HomeBuyer
  • February 08, 2022
  • Valencia, CA

It’s a beautiful home…but builder’s attention to detail towards quality vs quantity, a lot to be said Missed a lot a details that stick out now…spend to much time trying to fix details afterwards…

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

The purchase experience was easy enough and went relatively smooth.

  • Susan A.
  • Verified HomeBuyer
  • February 01, 2022
  • Santa Clarita, CA

Although the purchase experience was fine, there are lots of issues with the house as far as quality of workmanship. I am extremely disappointed with all of the problems that have come up with the house.

Total Score 5


Quality 1

Trustworthiness 3

Responsiveness 3

3 Months into owning home

  • Anonymous
  • Verified HomeBuyer
  • January 27, 2022
  • Valencia, CA

Our agent Hyatt was the best, always available to talk and answer any of our questions, especially as first time homebuyers. The home we bought was built well although I could find many small imperfections throughout the house as I spent more time in it. Imperfections such as some walls had paint that was not touched up well, some of the wall moldings appeared as if someone had no patience and just did a fast job, I also found a crack under our kitchen island. The biggest problem we have is a leak in the master bedroom ceiling every time it rains. I have reached out multiple times to Lennar ...

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 2

Super smooth home buying process

  • Arun K.
  • Verified HomeBuyer
  • January 25, 2022
  • Valencia, CA

Lennar has a lot of options that I think will fit every family's needs. Lennar updated us at every step from the start and informed us of all the options and whatnot. There were no surprises. We financed with Lennar Mortgage and closed on time. The staff was helpful, and I wish they had more time when working with a home buyer. I felt I was rushed a few times during the process. Remember to ask for a Pre-Drywall inspection if you want to take pictures/videos for your future reference. We were not allowed to do that inspection because the salesperson didn't have time for that.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - Homes are nicely designed, making good use of the little space.

  • Anonymous
  • Verified HomeBuyer
  • January 21, 2022
  • Valencia, CA

Homes are nicely designed, making good use of the little space. But home is not still complete with issues waiting to be fixed after 3 months.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 1

Lennar - Support for customer centers is good and it is good to receive

  • Sang P.
  • Verified HomeBuyer
  • January 19, 2022
  • Valencia, CA

Support for customer centers is good and it is good to receive complaints through video calls.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - builder's management is good, but home quality is not good all

  • David K.
  • Verified HomeBuyer
  • January 19, 2022
  • Santa Clarita, CA

builder's management is good, but home quality is not good all many window area crack, some roof tile is broken and gutter leaking at corner et.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4