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Lennar Reviews in Los Angeles, CA

What Los Angeles Homeowners Have to Say About Lennar.

Read all 162 verified reviews from homeowners that built a new home with Lennar in the Los Angeles area. Los Angeles homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Los Angeles Area

162 Reviews in Los Angeles Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.8

Lennar in Los Angeles Area

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Customer Reviews

Lennar - The overall experience with new home consultants, contraction

  • Shweta G.
  • Verified HomeBuyer
  • January 19, 2022
  • Valencia, CA

The overall experience with new home consultants, contraction team and customer care representative was very pleasant.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great builder - very professional and organized.

  • Rosalie C.
  • Verified HomeBuyer
  • January 19, 2022
  • Whittier, CA

Great builder - very professional and organized. Staff are very responsive with questions and they are reachable in every way that suits the customer (Phone, Text or Email!) The quality of the materials used are excellent and you can tell a difference when comparing to the homes built by other builders in the same community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - They made home buying process way easier.

  • Gerrelyn M.
  • Verified HomeBuyer
  • January 16, 2022
  • Valencia, CA

They made home buying process way easier. The staff are friendly, helpful and knowledgable.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar is simply not the same builder. Quality and customer service is gone.

  • Mark A.
  • Verified HomeBuyer
  • January 12, 2022
  • Valencia, CA

What happened to America’s best builder. We own 3 Lennar Homes and in 6 years they have fallen to a terrible level. We will not buy a Lennar hone in the future.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Service after purchase was excellent!

  • John H.
  • Verified HomeBuyer
  • January 12, 2022
  • Whittier, CA

Service after purchase was excellent!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The home is well built for the most part.

  • Kenny L.
  • Verified HomeBuyer
  • January 12, 2022
  • Whittier, CA

The home is well built for the most part. Although we're dealing with quite a bit of little things here and there, like outlets not working, or homes not able to be wired by internet companies even though those are our only options. Not sure who's at fault but some of this just seems a little silly given it's a new construction.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - they do a great job!

  • Robert S.
  • Verified HomeBuyer
  • January 12, 2022
  • Santa Clarita, CA

they do a great job! Value, quality and quality employees in every part of the home buying experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - It is a wonderful environment.

  • Jorge R.
  • Verified HomeBuyer
  • January 12, 2022
  • Whittier, CA

It is a wonderful environment. A great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Love the home and the layout but the devil and the details definitely

  • Elias A.
  • Verified HomeBuyer
  • January 12, 2022
  • Valencia, CA

Love the home and the layout but the devil and the details definitely made the ownership process a bit lackluster. I had a ton of post-closing repairs (minor to medium) that still aren't complete. The good thing is no one is pushing back on the repairs it's just the sense of urgency you would home for a brand new home.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar - My experience buying my new and first home was a little more

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Valencia, CA

My experience buying my new and first home was a little more stressful than I expected. I was pressured to move in before everything in my house was completely ready and fixed. Now I am still working on getting everything fixed 2 months later and still have to take time out of my schedule to be around for painters, repair people, drywallers, etc. when this should have all been taken care of before I even got my keys and moved in. Also every time I put a request in for a repair they make me schedule a virtual visit where I show the issue and then they let me schedule someone to come out. I ...

Total Score 3


Quality 1

Trustworthiness 5

Responsiveness 2

Lennar - Greats experience from start to finish!

  • Curtis C.
  • Verified HomeBuyer
  • January 12, 2022
  • Whittier, CA

Greats experience from start to finish!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

poor workmenship on drywalls, tile work, bathroom fixtures .

  • Diego B.
  • Verified HomeBuyer
  • January 06, 2022
  • Whittier, CA

At closing make sure you look at ever detail when doing walk through. Test everything to make sure its working.

Lennar responded:
Hi Diego, thank you for this review. We are very sorry to hear about the issues you have faced with your new home and overall workmanship. Please do not hesitate to reach out to us in the future, if there is anything requiring additional attention. Our team can be reached directly at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Materials improvement

  • Anonymous
  • Verified HomeBuyer
  • January 04, 2022
  • Arcadia, CA

Overall, the buying experience was not bad but quality of the materials for the amount we paid should be at a higher standard. And a better finishing. Thank you.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 3

Lennar - Responsive, fair quality, pricey, better layout needed

  • Anonymous
  • Verified HomeBuyer
  • January 01, 2022
  • Alhambra, CA

Responsive, fair quality, pricey, better layout needed

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Lennar - Our only issues have been with the quality of work by floor contractor.

  • Lisa H.
  • Verified HomeBuyer
  • December 28, 2021
  • Whittier, CA

Our only issues have been with the quality of work by floor contractor. And, the technology contractor which made setting up the internet and door bell an issue. Otherwise the Lennar team from beginning to end were great!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Lennar - System wise procedure is very nice with lennar.

  • Sang K.
  • Verified HomeBuyer
  • December 28, 2021
  • Whittier, CA

System wise procedure is very nice with lennar. For buyers, it's simple and smoothly. Further, after service center is quickly responding. It's excellent experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Far from being perfect

  • Anonymous
  • Verified HomeBuyer
  • December 14, 2021
  • Whittier, CA

Don't expect to walk into a perfect home. The builders needed to pay closer attention to the details. I've had a lot of issues. Wrong door handles, non working garage lights, leak in the pipe, uninstalled hoses and unleveled doors. It's frustrating to address all of these issues with different departments.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

The service from start to finish was amazing! Made buying our first home an enjoyable process, despite the tough real estate climate

  • Shawnte L.
  • Verified HomeBuyer
  • December 09, 2021
  • Whittier, CA

Lennar is outstanding! Highly recommend

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - lennar is good!

  • Daniel L.
  • Verified HomeBuyer
  • November 23, 2021
  • Whittier, CA

lennar is good!! and sales man(armin) is so nice.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home-buying experience with Lennar

  • Anonymous
  • Verified HomeBuyer
  • October 29, 2021
  • Whittier, CA

Great home-buying experience with Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The quality of the work and materials are subpar at best.

  • Matt S.
  • Verified HomeBuyer
  • September 30, 2021
  • Santa Clarita, CA

The quality of the work and materials are subpar at best. The walls aren't flat making it difficult to hang pictures and some areas have large visible bulges most noticeable where there is plumbing. HVAC system was installed as if someone fired it out of a cannon, particularly where the glue was used to seal around insulation and duct work. Baseboard is wavy and concaves over large areas. Nothing gets resolved in a timely manner or at a time that's convenient in terms of warranty work. Overall very disappointing.

Lennar responded:
Hi Matt, thank you for this review. We are disappointed to hear about the numerous frustrations you have faced with the quality of work and finishing of your new home. If there are any items you would like us to follow-up on, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Great home buying experience with Lennar.

  • Robert Y.
  • Verified HomeBuyer
  • September 21, 2021
  • Whittier, CA

Great home buying experience with Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Everyone was great and responsive to any question I had.

  • Chandra H.
  • Verified HomeBuyer
  • September 21, 2021
  • Santa Clarita, CA

Everyone was great and responsive to any question I had. Very professional

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Great Experience

  • Frank R.
  • Verified HomeBuyer
  • September 14, 2021
  • Santa Clarita, CA

The quality of the home is impressive along with upgrades that are standard to their homes. I am very happy with the craftsmanship of the homes The customer service is outstanding. Two people really made me feel valued. Cindy Wilke who greeted me ams helped me decide to purchase a home and Mel Martinez who helped with any questions and actions needed to my home upon purchase. Thank you Lennar!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - They were friendly and helpful.

  • Junqian H.
  • Verified HomeBuyer
  • September 07, 2021
  • Arcadia, CA

They were friendly and helpful.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4