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Lennar Reviews in Los Angeles, CA

What Los Angeles Homeowners Have to Say About Lennar.

Read all 162 verified reviews from homeowners that built a new home with Lennar in the Los Angeles area. Los Angeles homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Los Angeles Area

162 Reviews in Los Angeles Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.8

Lennar in Los Angeles Area

View Homes

Customer Reviews

Outstanding

  • Robert J.
  • Verified HomeBuyer
  • July 20, 2021
  • Santa Clarita, CA

Lennar's Customer service, on site staff and thorough organizational follow through has has proven to be their greatest asset. Add to that a well built home that I would gladly recommend.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Leak

  • Jocelyn L.
  • Verified HomeBuyer
  • April 11, 2021
  • Whittier, CA

We love Lennar’s everything’s included with nicer appliances, countertops, cabinets, whole house fan, ring doorbell, smart lock, garage door, thermostat, etc. However, we discovered a leak in our kitchen island a month after moving in caused by the builder’s carelessness which has caused major inconveniences for us and has taken over a month to fully repair the damage.

Total Score 3


Quality 0

Trustworthiness 0

Responsiveness 0

The fast response when there's a problem.

  • Allen B.
  • Verified HomeBuyer
  • April 07, 2021
  • Santa Clarita, CA

We love the home just there was poor communication.

Total Score 3


Quality 5

Trustworthiness 3

Responsiveness 5

Lennar - Excellent on site support.

  • Dana H.
  • Verified HomeBuyer
  • April 07, 2021
  • Santa Clarita, CA

Excellent on site support. Eddie and Joseph are exceptional and represent the Lennar brand well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - whole system to buy home was very updated.

  • Anonymous
  • Verified HomeBuyer
  • April 05, 2021
  • Whittier, CA

whole system to buy home was very updated. it was helpful during lockdown situation. all included features are very great for young generation.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - It is a very quiet and peaceful place to live in

  • Mary S.
  • Verified HomeBuyer
  • April 01, 2021
  • Santa Clarita, CA

It is a very quiet and peaceful place to live in

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Enjoying our home.

  • Douglas S.
  • Verified HomeBuyer
  • March 31, 2021
  • Santa Clarita, CA

Enjoying our home. Liking our experience

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - All the staffs were very helpful.

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • Santa Clarita, CA

All the staffs were very helpful. Very glad I bought the single level house. I would definitely recommend to everyone. Thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I called three repairs within one month of move.

  • Carlos E.
  • Verified HomeBuyer
  • March 31, 2021
  • Santa Clarita, CA

I called three repairs within one month of move. They were prompt answering and sending for repairs. Overall the buying process is great.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - quality control is poor.

  • Xiaoyu C.
  • Verified HomeBuyer
  • April 28, 2020
  • Pomona, CA

quality control is poor. too many things need to be fixed after moved in. It’s very time consuming.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Lennar - Great job

  • Asif A.
  • Verified HomeBuyer
  • March 20, 2020
  • Pomona, CA

Great job

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

When issues arise takes forever to resolve the issues

  • Vardouhi C.
  • Verified HomeBuyer
  • September 30, 2019
  • Santa Clarita, CA

The house looked perfect from inside out but when we started living we found so many issues from day one. All three bathroom toilets had cracks on different areas and took almost 2 months to replace all three of them. Master bath tub faucet was dripping for a month even though they tried to fix it couple of times. Finally they figured out that it was installed wrong way and came up with a decision to cut the tub and fix it. We have another big issue with ants, it seems the house is built on top of ant hill. For the past 4 months we are struggling with army of ants that come out in the kitchen ...

Lennar responded:
Hi Vardouhi, thank you for sharing your comments about having items addressed. We are sorry to hear about this difficulty. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3