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Lennar Reviews in Merced, CA

What Merced Homeowners Have to Say About Lennar.

Read all 16 verified reviews from homeowners that built a new home with Lennar in the Merced area. Merced homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Merced Area

16 Reviews in Merced Area

Ratings by Category

Overall 3.8

Quality 3.7

Trustworthiness 3.8

Value 3.8

Responsiveness 4.4

Lennar in Merced Area

View Homes

Customer Reviews

The Customer Care Representative Jessica Earl and the Construction team

  • Steven S.
  • Verified HomeBuyer
  • June 29, 2021
  • Merced, CA

Customer Care Rep is quick to respond to any issues and the Construction Team is amazing.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lennar - Thank you so much for helping me every step in this 1st time

  • Jin T.
  • Verified HomeBuyer
  • March 31, 2021
  • Merced, CA

Thank you so much for helping me every step in this 1st time buying a Lennar home. It’s a great experience and I’d recommend this experience to everyone I know who’s shopping for a new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Jessica earl, Kathryn Means, Matt Lacey, Aaron, Jacob Alvarez, Tiffany Garcia, Matt Hodnicki, Brian Rivera

  • Bhrigu C.
  • Verified HomeBuyer
  • March 31, 2021
  • Merced, CA

The experience has been great. The quality of homes are phenomenal.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lennar - Beautiful home and latest technology used.

  • VIRIATO S.
  • Verified HomeBuyer
  • March 31, 2021
  • Merced, CA

Beautiful home and latest technology used. Very well constructed. Loan process is fast and easy. Construction team is great, helpful and informative. Overall we are very happy with our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent overall experience buying a Lennar Home

  • Robert G.
  • Verified HomeBuyer
  • April 02, 2020
  • Merced, CA

Good communication throughout the whole process. Any concerns were addressed immediately. We are very happy being in our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

High Quality + Best Support Services = No Regrets!!

  • Christopher T.
  • Verified HomeBuyer
  • March 24, 2020
  • Merced, CA

This was my first time buying a home, and I also decided to go with the partnered Eagle Home Mortgage as my lender since again I had no idea what I was doing, or everything that was involved or step by step process, none of it. However, I am so glad I did. From my first tour of the homes, to the initial meeting and disclosures, thru everything else all the way up to the final walkthrough, everything was explained to me in simple to understand ways and without ever feeling over burdened by any of it. This way I actually was able to feel that excitement of buying a new home, rather than all the ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lennar - Lennar and team is great and delivered the home as promised

  • Ravikiran K.
  • Verified HomeBuyer
  • January 19, 2022
  • Merced, CA

Lennar and team is great and delivered the home as promised

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Lots of renters

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • Merced, CA

I specifically asked the salesperson if there were a lot of renters in this neighborhood and was told only at the front of the neighborhood. Not true. There's a lot more rentals than indicated. This was a misleading comment. My street is.more investors than homeowners

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Good homes

  • John D.
  • Verified HomeBuyer
  • March 14, 2020
  • Merced, CA

The team was very responsive and helped with subsequent issues that arose after the house passed (such as appliance issues and etc..)

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

The sales representative at the Merced location

  • Sarvesh A.
  • Verified HomeBuyer
  • October 23, 2021
  • Merced, CA

They give quality houses, but I think the mortgage department is over-stressed and thus people in that department sometimes give wrong information verbally, maybe without checking it properly. Later on, they deny they gave that kind of information. Over a good experience.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

Making it Right Later than Doing it Right First

  • Gaurav S.
  • Verified HomeBuyer
  • January 16, 2022
  • Merced, CA

Lennar has chosen Quantity of homes being built over Quality of those Homes. While Lennar Sales team , Customer Support team and After Sale Support team are awesome, the quality of construction has gone down. It is also imperative to share that different Lennar entities like Lennar Homes, Lennar Mortgage and Lennar Insurance, Lennar Title are so disjointed, that left hand doesn't know what the right hand is doing. Most of the people these days are buying Lennar homes for investment and don't care much about the quality of homes and the issues that are there in new Lennar construction. ...

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Lennar - Quality of construction is poor.

  • Anonymous
  • Verified HomeBuyer
  • April 02, 2020
  • Merced, CA

Quality of construction is poor.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Lennar - So the buying process was pretty smooth.

  • Joel C.
  • Verified HomeBuyer
  • March 31, 2021
  • Merced, CA

So the buying process was pretty smooth. My sales rep was Matt. Very helpful answered whatever questions I had. Only issue was I was sold a house that was supposed to have a pretty big backyard but when it was said and done the driveway was really long and the backyard was tiny. By then it was too late to wait for anything else. Plus they picked the poorest rated hoa for the neighborhood.

Lennar responded:
Hi Joel, thank you taking time to leave a review and share your thoughts. We are sorry to hear about your experience with the homesite not matching your agreed options. If there is anything we can do to help, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Value 3

Responsiveness 4

Terrible

  • Victoria A.
  • Verified HomeBuyer
  • July 06, 2021
  • Merced, CA

Terrible craftsmanship and faulty work

Lennar responded:
Hi Victoria, thank you for your feedback. We are sorry to hear about the issues you've experienced with the craftsmanship in your new home. If there are any issues we can help address, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Terrible experience

  • Ritesh K.
  • Verified HomeBuyer
  • July 19, 2022
  • Merced, CA

My fourth home with Lennar but this one was the worst experience from home buying, Lennar financing, materials, workmanship and customer support. Will never go back to Lennar specially in Central Valley.

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 3

Lennar - Lennar charged my more than disclosures amount that I originally

  • Gunasekaran S.
  • Verified HomeBuyer
  • January 12, 2022
  • Merced, CA

Lennar charged my more than disclosures amount that I originally signed

Lennar responded:
Hi Gunasekaran, thank you for sharing your review with us. We are so sorry to hear about the discrepancies you have outlined and the frustrations this must have caused for you. If you would like us to follow up, please send us a note at corporatecustomercare@lennar.com and we will reach out to the appropriate team. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 1

Responsiveness 2