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Lennar

Lennar Reviews in Oakland Alameda, CA

What Oakland Alameda Homeowners Have to Say About Lennar.

Read all 27 verified reviews from homeowners that built a new home with Lennar in the Oakland Alameda area. Oakland Alameda homeowners have rated Lennar an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 4.1 out of 5 stars in Oakland-Alameda Area

27 Reviews in Oakland-Alameda Area

Star Rating Breakdown

5 ★ 14

4 ★ 4

3 ★ 6

2 ★ 3

1 ★ 0

Ratings by Category

Overall 4.1

Quality 3.5

Trustworthiness 4

Value 3.8

Responsiveness 3.5

Lennar in Oakland-Alameda Area

View Homes

Customer Reviews

Most cheapest materials and borderline bait switch tactics

  • Anonymous
  • Verified HomeBuyer
  • April 25, 2024
  • Dublin, CA

The model home and things in it are much different than the final products or things added to the different homesites. Finish is terrible, materials are cheaper than cheap. It feels like we need to renovate even though it's a new house.... the smallest toilets and appliances.

Lennar responded:
We sincerely apologize for not meeting your expectations. Should you need any further assistance escalating a concern, please don't hesitate to contact us at CorporateCustomerCare@Lennar.com

Total Score 2

Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Cheap materials, marked up prices with tactics to get a sale, poor workmanship shows in the home, unresponsive staff as soon as you close

  • Anonymous
  • Verified HomeBuyer
  • August 15, 2024
  • Dublin, CA

Not worth the high price tag. Lennar claims to offer quality homes but skimps on materials used in the home. The cheapest grade of apartment paint is used throughout. Poor workmanship skills in the construction teams, scratches on the walls and floors, unfinished corners, peeling paint on doors, missed sealant on exterior walls. Lennar will boast about their customer care team, but in reality they ignore every request and close any ticket as soon as you close on the home. Request a thorough walk-through. The sales agent will distract you with warranties and paperwork so that you can’t ...

Lennar responded:
Good morning, Thank you for sharing your experience with us. We are sorry to hear about the issues with the materials used, poor workmanship, scratches on the walls and floors, unfinished corners, peeling paint, missed sealant on exterior walls, and the inadequate response from our customer care team. We hope that moving forward, we can regain your trust. If you have any warrantable items or general questions, please don't hesitate to reach out to your local customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 2

Quality 1

Trustworthiness 2

Value 2

Responsiveness 1