Lennar Reviews in Orange County, CA

Best Walk Through experience with Brian. The minor fixes are done smoothly and further fixes are through QR codes and video inspection and all done without any issues. I think Lennar is putting technology in a good use.

Have closed escrow 2 months ago but until now Ge dishwasher hasnt worked. Garage doors are 2 different appearance , “temporary garage doors” according to them but theyndont know when new garage doors will come. Too loud noise from hallway bathrooms , told my kids not to shower after 9 as it is like in wall the water sound. I think needs more insulation. I really regretted that i bought it at this price and comes with a lot of issues. And refrigerator door is uneven and and rough metal sticking out of water dispenser , all was requested as service but nothing happening. 2 months ! This is my second lennar house , somerset in irvine didnt have this problem. Until when will it be fix? Im really thinking to write this up and make people be aware , dont close escrow until you have a new garage door. Been asking for ETA but no response. One day i have to do something to have this all fix. And many more to say but next time. ... More

Lennar delayed the building because of the elevator. Well that delay caused a net increase on my Mortgage interest rate of over 2 points. Which is a lot. Lennar didn’t care. Lennar also cost me another $35k by playing games at closing and tried to delay me again and cost me even more.

Prices were severely inflated and the quality of materials is not great for the price paid.

Our seles coordinator, Julie, was great, she made syre we were comfortable with the entire process. But after we moved in, we noticed that some of our neighbors who got the keys later than us were given better service and welcome "gifts". Whereas, we only receive a tote bag with the keys only. We also noticed they hired windows cleaning service when our neighbors get the keys, but our windows exterior were not cleaned when we move in.

There were many things missing and this very expensive house was sold too quickly. The build quality was not up to par for the value. The escrow finance and buying process were extremely disorganized and unprofessional. Nothing was connected to local utilities and solar which it was supposed to be...

Our sales agent, Julie L. and walk through guide, Jamie, were terrific. They responded to our questions and concerns pretty quickly, considering how busy they got. The construction material for walls, standard tiles, and standard floors are Ok. I was surprised but not shocked to find they use 1/4 inch drywall. But so far, we don't hear our neighbors, so the insulation is decent. However, the Lennar escrow company is a huge pain. They were slow to provide requested standard docs (like disclosures or insurance policies) to our lender -- our loan officer had to ask (emails & phone calls) at least 5 times over the course of 2-3 weeks. But the escrow company wanted loan docs in 1 (one) day when we were still in the process of getting paperwork signed and/or submitted. Admittedly, the underwriters needed at least 1 day to respond. LENNAR'S ESCROW COMPANY gets tons of complaints -- especially by buyers who use their own mortgage lenders! So keep that in mind. Post-closing: We found problems with the dryer and oven. Lennar told us to deal with GE ourselves for the dryer, but did send electricians to fix the oven light. ... More

Overall, we really enjoy the new home we bought from Lennar. However, this place's sound insulation is horrible! We live in a town home and have neighbors left and right. The garage is in the first floor, everyday we can hear our neighbor's car door close when they get home, also when they go up and down to the stairs. The builder said there are multilpe dry wall inbetween each unit, so techniquelly, we don't really share the same wall with others. But we still hear foot steps, doors in the house closing, sometimes even their TV.

Lennar delivered our home on time in a VERY challenging construction market. It bc was a complete hands off experience, with intuitive technology to support a remote transaction experience throughout t the process. Craftsmanship is top notch, and all Lennar reps have provided outstanding customer service. Thank you!

Lennar could not have made this process any easier. As a first time homebuyer, there are naturally a lot of questions/concerns buying a new build home. Between the title company, builder, and sales rep, all parties were incredibly helpful throughout!

Once the home is purchased get some outside help to identify problems during walk through

When buying a home I looked at the reviews and most of them were bad. When you look st it most of the good reviews never are reported. People only report bad experiences. I am reviewing so a good point of view is heard. Our home was build quickly and delivered on time. The Lennar team on walk through day had the house in very good move in condition with few small things which they said they will correct. They even corrected issues after move in and never got a no for any service request so far. All issues were minor like cosmetic and no structural or major issue.

Lennar didn't allow us to add any electric outlets or improvement to the house. It comes as it is when other builders allow for add-ons.

Lennar is incredible and sets the bar for builders. The fact that there are no upgrades is a real plus because we didn’t feel like we got nickeled and dimed over everything.

Once we purchased, follow-up calls/requests have been poor.

For the quality of the home build, there is room to be improved.

The quality of the work is just OK, there were many small issues like uneven subfloor and scratched windows when the house is ready, most of them are sort of fixed, however, you can't expect too much from them: for example, there are still uneven subfloors after the fix, and the color of the tile in the bathroom still look different after been repainted twice by their workers. After all, Lennar only deserves 3.5 stars, but since I can only choose between 3 and 4, I would add 0.5 star for the customer service representatives that worked with me and make the final rating 4 stars.

Make sure you do a thorough review of all post-build finishes as many things needed additional upkeep and corrections (e.g., flimsy doors, unclean installations, etc.)

Good people working for the company. Responsive but generally the company went cheap on some areas such as materials for the walls and sound proof material between apartments. Low quality elevator, drywalls, cabinet material, etc.

Wonderful home buying experience with Lennar! Build quality of home and after-sales customer support is top notch.

Overall good, detailed can be improved.

Im sorry but the materials used are the cheapest materials...

High quality work done by lennar. So far we are happy to go with Lennar homes!

Doug’s responsiveness throughout settling in process.

It is a great home.