Lennar Reviews in Orange County, CA
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What Orange County Homeowners Have to Say About Lennar.
Read all 191 verified reviews from homeowners that built a new home with Lennar in the Orange County area. Orange County homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Orange County Area
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Customer Reviews
Lennar - Had a great experience purchasing through Lennar.
- Anonymous
- Verified HomeBuyer
- September 28, 2021
- Irvine, CA
Had a great experience purchasing through Lennar.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Lennar - Professional team that made our home purchase process very smooth.
- Saeed P.
- Verified HomeBuyer
- September 21, 2021
- Lake Forest, CA
Professional team that made our home purchase process very smooth.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Inconsistent Workmanship and Poor Responsiveness
- Adam L.
- Verified HomeBuyer
- September 16, 2021
- Irvine, CA
Upon closer inspection it was clear that they rushed in building our home. There was still a layer of dust when we moved in; The builder stated they would pay to have a professional cleaner come in but this was never completed and the builder has become unresponsive to any requests. We have ended up deep cleaning most of the surfaces ourselves but discovered several faulty workmanship issues as we cleaned the house. We have placed multiple "warranty" requests in order to request fixes for faulty workmanship (such as for a few large scratches, poor tile work, poor drywall work, etc), but it ...
Lennar responded:
Hi Adam, thank you for taking time to write us this detailed review. We are sorry and disappointed to hear about the frustrations you have faced regarding response times and completion of work in your home. Please do not hesitate to reach out to us directly at corporatecustomercare@lennar.com, if there is anything we can do to assist. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
David Gabai
- David G.
- Verified HomeBuyer
- September 14, 2021
- Irvine, CA
We were lied to. Terms changed day before sign day. had no to The knew we sold our home and that out daughters wedding was in a few days. Our promised was not
Lennar responded:
Hi David, thank you for the review. We are sorry you had issues regarding your closing and communication with the closing team. If you have any issues going forward, please reach out to us at corporatecustomercare@lennar.com, so we can assist. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 5
Responsiveness 1
Lennar - The customer service team is responsive and friendly.
- Cesar R.
- Verified HomeBuyer
- September 07, 2021
- Lake Forest, CA
The customer service team is responsive and friendly.
Total Score 5
Quality 2
Trustworthiness 3
Responsiveness 3
Lennar - We are so happy that we have found our new Covello home in Great
- Olga S.
- Verified HomeBuyer
- August 31, 2021
- Irvine, CA
We are so happy that we have found our new Covello home in Great park built by Lennar! It took us several exhausting months to find this home and it was absolutely worth it. Everything is amazing starting from the home itself and finishing with our new neighbours. The process of buying was smooth and quick, all Lennar representatives were very comfortable to work with. Hopefully our review will help many other families shorten the time spent on finding their dream place to live!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Satisfied
- Mihye Y.
- Verified HomeBuyer
- August 30, 2021
- Tustin, CA
So far satisfied despite the satisfaction on construction maintenance has been dropped from beginning of purchase though.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Modern - Energy Efficient - Future Ready
- Bob D.
- Verified HomeBuyer
- August 25, 2021
- Tustin, CA
Lennar is the complete package…literally. From Home Building, Mortgage Lending, Insurance and Title needs, Lennar has it all. They also have a wide variety of Homes and Builds to choose from and various locations to consider. Would totally not hesitate purchasing from Lennar in the future.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - I like this model design than any others.
- Richard H.
- Verified HomeBuyer
- August 25, 2021
- Lake Forest, CA
I like this model design than any others.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Lennar - Lennar is the most complete builder we have visited.
- Cenk K.
- Verified HomeBuyer
- August 18, 2021
- Lake Forest, CA
Lennar is the most complete builder we have visited. All included feature is one the game changer moment when we decide.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
bad workmanships.
- Bijan T.
- Verified HomeBuyer
- August 12, 2021
- Irvine, CA
w Painting BAD front door entrance leveling BAD and moor.
Lennar responded:
Hi Bijan, thank you for the review. We are sorry to hear about the issues you mentioned with your painting and finishes. If you have any items still requiring attention, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
It's very hard to reaching out after first month move in care service
- Anonymous
- Verified HomeBuyer
- August 03, 2021
- Irvine, CA
for the first-month fixing service, 85% good, a lot of places that need to fix and the worker figures them out on time, but the 15% Is disappointed since they didn't finish them all, I spend an hour to mark the area which they said will come at the other day but they never came back. Now I took all the tapes off, don't want to spend any time finding them again. for the other issue report experience, I feel this is unacceptable. 1.Didn't get 3rd floor AC controller after move-in. 2.after a few months get the controller by a nice guy at Lennar, but the AC still can't work and no one comeback ...
Total Score 4
Quality 3
Trustworthiness 2
Responsiveness 1
Great experience with Lennar!
- Robert R.
- Verified HomeBuyer
- July 27, 2021
- Lake Forest, CA
The Lennar team is 10 stars. Great customer service from their sales team to their customer service team that made sure our home was ready for move in. I only have 1 issues. I believe everyone can agree to it as well. The paint is terrible. One layer of cheap paint. You barely touch it and you see the yellow from the base. Charge us an extra $1000 on the home and give us quality. Everything else is quality, but the paint.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Great value for money for one if the biggest investment of life,
- Gourav P.
- Verified HomeBuyer
- July 27, 2021
- Irvine, CA
Great value for money for one if the biggest investment of life, thank you!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Condescending attitudes from customer service and sloppy finishes
- Christina J.
- Verified HomeBuyer
- July 20, 2021
- Lake Forest, CA
Avoid buying move-in ready homes - you forego the ability to check their work before walls go up. Judging from the sloppy finishes, I wouldn't be surprised if there are latent issues that will arise down the line. Already, I'm dealing with failing grout (within a month of closing) that they attempted to use grout in a tube to fix. Of course it's not holding and they believe owners are clueless enough to believe this is an actual fix and literally stand there arguing (justifying) all the issues in the home.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Seamless process. Great service!
- Sophia C.
- Verified HomeBuyer
- July 13, 2021
- Irvine, CA
We made a purchase our house during difficult time in our family (medical issues). However, the process was unexpectedly easy. The Lennar staff support was outstanding!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - A fairly average builder based on our experience of buying three
- Sherman L.
- Verified HomeBuyer
- July 09, 2021
- Irvine, CA
A fairly average builder based on our experience of buying three new homes in California
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - Seems that the builder are hiring quick help and they contractors
- Zolaykha A.
- Verified HomeBuyer
- July 08, 2021
- Lake Forest, CA
Seems that the builder are hiring quick help and they contractors are not professional just hiring anyone off the street to get the job done
Lennar responded:
Hi Zolaykha, thank you for writing a review. We are sorry to hear about your disappointment with the associates in your community. If there is anything we can do to assist, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Overall Great
- Anonymous
- Verified HomeBuyer
- July 08, 2021
- Lake Forest, CA
Overall the experience was Great! The only part that was a little bit choppy was the loan process. Had to reach out a few times to get answers and wouldn’t get clear answers.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Lennar - Overall it is good experience.
- Anonymous
- Verified HomeBuyer
- June 29, 2021
- Irvine, CA
Overall it is good experience.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Main issue has been the elevator where they clearly cut corners and should have worried more about safety
- Anonymous
- Verified HomeBuyer
- June 29, 2021
- Irvine, CA
We felt the sales and financing process was professionally handled. However, once in the unit, we had to invest a lot of time dealing with construction related issues. We still have none of the smart home features working since we ran out of steam to deal with that after fixing the elevator mechanics and finally getting phone connectivity in the elevator so that the next time the elevator gets stuck and someone is trapped inside, they have a lifeline.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
Lennar - I appreciate Tom Linsey attention and quick response to my issues.
- Mariam M.
- Verified HomeBuyer
- June 29, 2021
- Irvine, CA
I appreciate Tom Linsey attention and quick response to my issues.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
Nice layout but QA needs a boost in a big way
- Anonymous
- Verified HomeBuyer
- June 24, 2021
- Lake Forest, CA
We moved into a Lennar home in March 2021. The house is nice and we love the layout. It has plenty of room for our kids and whatnot. However, since we moved in we have found all sort of issues. There was a cracked (missing 1/4 )electrical faceplate underneath the stovetop range, and there were trash from wires, saw dusk, gas line caps, etc. We had 7 windows screen that was missing tabs or ripped. One window was installed crooked, 6 windows are scratched. It took the contractor about two weeks to come out just to assess the windows. They haven't follow up, and no calls or anything for ...
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 3
Lennar - Buying experience was great.
- Anonymous
- Verified HomeBuyer
- June 08, 2021
- Irvine, CA
Buying experience was great.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 4
Lennar - Fridge didn’t work, washer and dryer had to be fixed, the stove
- Reza A.
- Verified HomeBuyer
- June 01, 2021
- Irvine, CA
Fridge didn’t work, washer and dryer had to be fixed, the stove top fan was broken! There was so many issues it was crazy
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 3
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