Lennar Reviews in Orange County, CA

w Painting BAD front door entrance leveling BAD and moor.

My Grant Deed showed description of the property with HS (home site) number without the actual address in it. And Lennar Title Co. refused to fix this issue.

Honest experience as a first time home buyer. Lennar is only great front facing surface level. They sell you well and are responsive only in the selling phase. The second I paid my deposit and they secured my payment, they basically were unresponsive. We had to proof various documents - a lot of the info was wrong. Even after asking for a revision, they’ll get the same info wrong on a different document. They couldn’t get my HOA price right - I had to correct them on their own rates four times. I brought in my own inspector during the final walk through, and I received approval from concierge to bring them in. Day of inspection I’m told I cannot bring a third party in without waivers/paperwork signed. Nobody in concierge wanted to be held accountable for the $400 I paid for an inspector who could not inspect the house and did not respond to any of my emails. Day of keys they throw everything in a bag full of documents and send you off your way with no explanation. When you ask for things such as “where is my HOA account information” they say it’s all in the bag - which it was not and I had to wait for a physical mail to come in to get that info. Also my house has so many issues. My bedroom lights flicker, the closet window was cracked, and the walls to window are not symmetrical. Insane for a house that costs the amount it does. The decibel is also not to legal regulations. You can hear everything externally. The shower has a high pitched ringing sound. My kitchen sink has a stain that came on it. Water quality is awful / pipes are rusty caused all my laundry to turn yellow. Hot water isn’t instant. Our heater was broken to begin with and we had to call emergency services because our house temperature was dropping dramatically and our pets were showing distress. These are all things we could’ve caught during walk through with our inspector if concierge took the necessary steps needed to bring out inspector to site to begin with rather than tell us day of they can’t come because they didn’t give us waivers. Homeless people walk around and look through your trash bins and try to open your doors - HOA won’t do anything nor showed ounce of empathy. Incredibly sloppy and I’m absolutely disappointed in the service, quality and basic human respect. I would not recommend Lennar nor will I purchase with Lennar again. We’re already mentally planning our move. ... More

Once the home is purchased get some outside help to identify problems during walk through

I've talked with my new neighbors and we all agree that Lennar has the best home designs. Lennar floorplans and communities work really well for modern family life. They are in great locations with clever designs, efficient use of space, and reasonably priced. Unfortunately, that's the only positive part of the experience. The sales and post sales experience is terrible suffering from a complete lack of communication, constant errors (or lies?), and a lack of follow through. A lot of the information on the website has a legal disclaimer because in the end, it turns out to be inaccurate. Everyone at Lennar blames their boss as the reason they can't do something. I do think there are some great people who work there, but they, too are frustrated by their inability to help customers and just give up. Eventually, you call, email, text, track down, and harass enough people around that they will answer your question or address your concern (or all the claims they make constantly about how they will fix/repair/replace something as part of their warranty). This started from the moment Lennar had my deposit through the still lingering issues in my new home. One of the workers told me they install faulty appliances all the time because what's most important to Lennar is staying on schedule. That would explain a lot of the process and why so many things *look* done, but aren't. Make sure you document everything and have a good lawyer to advise you through the sales process. When you do your home walk through, check EVERYTHING (all the random paint on door and bathroom hardware, all the ethernet ports, all the appliances, pooling/leaking in the showers, all the plugs, all the included smart devices, all the doors and windows so they don't leak water, etc. all of which had issues in my or my neighbors place). I would encourage you to knock on the doors and ask residents at Rancho Mission Viejo in the Lennar properties how they feel about Lennar. I have yet to find someone who's happy with their experience. The home? Yes. But not the home buying experience. ... More

We were lied to. Terms changed day before sign day. had no to The knew we sold our home and that out daughters wedding was in a few days. Our promised was not

Poor communication throughout the process. Failure of staff to communicate information and process things and respond to questions and queries in a timely manner if at all despite not even even financing the purchase. Poor complication at every level - sales, title, on site, etc….trying to get answers to anything during the process was someone kicking the can or passing the. Ucla to someone else who passed it to the next one and on and on. Also staff doesn’t seem to know what they’re doing or have the right information. Yup, overall just plain bad and glad it’s over.

TOO MANY ISSUES FOR A BRAND NEW HOME

Choice is theirs. But do not expect a lot. Quality might be lot lower than expectation of buyers. Everyone who saw my house felt sorry for me. And check their included GE appliances especially. Not even buyers choice but buyers will have to deal with the problem.

I would not buy a new home with Lennar again. I paid ~$950K for a house moving in Jun 2024 that vibrates so often during days and nights whenever there is big cars running on the main street, and the shaking becomes very strong (feel like 3-4 degree Earthquakes) whenever there is a train passing by the train track which is a few blocks away from my house. And the trains pass by 3 - 4 times per day, sometimes at late mid night which makes it worse. My family had really bad times lacking of sleep and tried to get used to with the vibration and the shaking. The house also starts showing cracks after 2 months of moving in. I wish I could just return the house to Lennar. Also even it's a gated community, but the wall was built too short and the fence is useless, it could not stop homeless people who camp next to the wall coming into our community to check on our houses at night and try to steal stuffs from the residence homes. The home delivery process was also bad, they tested the washing machine when the manual was still inside, causing it to be shattered all over the place, they didn't even clean it up after my complain and I had to spend 2hrs cleaning up inside the washing machine after moving in. The garage door was also stop working after 2 months of moving in. I would not recommend buying your new home with Lennar builder. ... More

If this time my options were more open I would not have bought from Lennar. All employees and associates are irresponsible and does business as if they didn’t want customers or wouldn’t do business ever again. Their knowledge was shocking in many instances lying to me. The craftsmanship and details of the build is way below bar. Over all very regretful experience. Would never recommend.

We have been so disappointed in the quality of our brand new home. We have only been here a little over a month and we have uneven floors, wood boring beetles, malfunctioning appliances, broken roof tiles, construction debris, and more. Every time we have Lennar come fix something, they either miss the appointment, show up with the wrong materials, or can't fix the issue. It took them 4 tries to fix a single dented panel on the garage. 3 times to fix a small area of drywall. Moreover, they first try to tell us, we are mistaken and that it isn't an issue. We do not trust Lennar or our customer service representative, and every single tradesperson they have sent has been mediocre. ... More

The lights are out after 1 of moving in. Submitted request online and no one handled it.

There were a lot of issues with communications. No one could get on the same page and they still dont even have my email updated. Pretty ridiculous considering the amount of money spent. The walls are paper thin and cheap insulation was used. I would not purchase a lennar home again.

Poor quality workmanship throughout our entire house and poor communication and followup. We moved in almost 2 months ago and some issues still have not been fixed/worked on. Will never recommend a Lennar home to anyone.

Disappointed, my home looks like made from paper, and everything is feak, whasher ,dryer is pice garbage. after 3 months i have to start update and fix everything.i have to spend too much to my new home to be real home.