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Lennar Reviews in Orange County, CA

What Orange County Homeowners Have to Say About Lennar.

Read all 191 verified reviews from homeowners that built a new home with Lennar in the Orange County area. Orange County homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Orange County Area

191 Reviews in Orange County Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.8

Responsiveness 3.7

Lennar in Orange County Area

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Customer Reviews

One Lady who works in the ask grow department, Moniqe was very helpful

  • Crystal A.
  • Verified HomeBuyer
  • May 18, 2021
  • Irvine, CA

The Carpet in my master bedroom has paint stains on it and is very dirty from all the construction workers. Lennar should have it professionally cleaned, after all I bought a brand new condo with a brand new carpet, it should look like one, and it doesn't ! I feel cheated !

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 4

Dissatisfied

  • Sally B.
  • Verified HomeBuyer
  • April 07, 2021
  • Lake Forest, CA

My bathtub and shower floors are both stained and even after trying to clean them they remain stained. There were paint splatters all over my floors. Oven had a warped fan and the refrigerator doors are not aligned. I’ve had service people out for various repairs and none of them have been done properly.

Total Score 5


Quality 2

Trustworthiness 4

Responsiveness 5

Lennar - Nice customer service on time and efficient

  • Fei L.
  • Verified HomeBuyer
  • April 07, 2021
  • Lake Forest, CA

Nice customer service on time and efficient

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Our salesperson, Donna, was exceptional.

  • Celerino V.
  • Verified HomeBuyer
  • April 07, 2021
  • Irvine, CA

Our salesperson, Donna, was exceptional. It made our home buying experience painless and less stressful. She totally understood our situation (buying and selling our home). The aftersales is a totally different experience. Doug, our Customer service rep, is good but can only do so much. The vendors we dealt with (GE-ref issue and AC issue) were rude, not very understanding and total opposite of Lennar's sales team which sort of negates the good experience we had from the start. This is not our first new home buying experience and will not be the last. Hopefully, it will be better next ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Lennar - Good builder, but sales needs to be trained more around smart

  • Han L.
  • Verified HomeBuyer
  • April 07, 2021
  • Irvine, CA

Good builder, but sales needs to be trained more around smart home tech.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - Seller should provide a paint pallet for touch upPaint for exterior

  • Jerry Z.
  • Verified HomeBuyer
  • March 31, 2021
  • Irvine, CA

Seller should provide a paint pallet for touch up Paint for exterior and interior of home. We were given the name of paint for interior and it does not match.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

The house material

  • Jack L.
  • Verified HomeBuyer
  • March 31, 2021
  • Irvine, CA

The house material was very cheap.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 5

Lennar - Insulation issues in bathrooms on the 3d floor, defective windows

  • Mindaugas K.
  • Verified HomeBuyer
  • March 31, 2021
  • Tustin, CA

Insulation issues in bathrooms on the 3d floor, defective windows installation.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 4

So far, all workmanship and materials used, I have had no problem.

  • Helen F.
  • Verified HomeBuyer
  • March 31, 2021
  • Irvine, CA

High quality and appearance of home is great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Good service & for take care the problems.

  • Peter C.
  • Verified HomeBuyer
  • March 31, 2021
  • Irvine, CA

Good service & for take care the problems.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

The responsiveness of Jarod regarding any issue, however small, has been fantastic.

  • Jonathan C.
  • Verified HomeBuyer
  • March 31, 2021
  • Irvine, CA

Buying from Lennar has been a wonderful experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good build, but lacks customization

  • Anonymous
  • Verified HomeBuyer
  • March 23, 2020
  • Tustin, CA

I hate Lennar's Everything's Included program. Buyers spend hundreds of thousands, sometimes millions for their homes and can't even do something as simple as select what color cabinets or countertops we get. The Everything's Included program is just a way for them to streamline their building process, make as many homes as fast as possible without giving buyers the option to make a house a home.

Lennar responded:
Thank you for taking the time to share your comments with us. I would like to share this with our management team to review and address properly. Please share your comments with us by sending an email to corporatecustomercare@lennar.com and including your contact information and home address.

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 4

very pleased with home

  • Lucy F.
  • Verified HomeBuyer
  • March 17, 2020
  • Yorba Linda, CA

Lennar did great work!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jyothi

  • Kumar D.
  • Verified HomeBuyer
  • March 17, 2020
  • Irvine, CA

It’s a good house. But when we entered we had few maintenance issues but they resolved.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Very happy with our home, great company to work with

  • Richard B.
  • Verified HomeBuyer
  • September 25, 2019
  • Rancho Mission Viejo, CA

The house is well built, nicely finished and has a lot of great features. Lennar customer service is excellent to work with.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great price, but lower quality materials.

  • Anonymous
  • Verified HomeBuyer
  • July 09, 2019
  • Irvine, CA

I was expecting better quality from Lennard, but they use lower quality of materials, specially the cabinets and closets. I would suggest to reconsider and use higher quality. Just in the first month I had some problems with shower heads, running water on the tub, flicking mater bedroom recessed lights, and kitchen counter top on the big island. still have some problems, fortunately working in progress.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 3