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Lennar Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About Lennar.

Read all 652 verified reviews from homeowners that built a new home with Lennar in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Riverside-San Bernardino Area

652 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.7

Lennar in Riverside-San Bernardino Area

View Homes

Customer Reviews

My dream home

  • Anonymous
  • Verified Homebuyer
  • October 24, 2026
  • Desert Hot Springs, CA

Home buying was quick and easy found the home of my dreams right away thank you lennar.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Very poor unorganized, not professional, not on their game.

  • Anonymous
  • Verified Homebuyer
  • October 16, 2026
  • Winchester, CA

3rd lennar purchase first two homes very happy. This last purchase not pleased from start to finish. Poor rushed construction. Issues with plumbing appliances and already lost 15k in price drop after signing. Seems they just want to sell fast and dont care about issues. Im already recommending others not to purchase lennar. Quality has gone down from the building to the sales and construction folks.

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 2

The initial part of buying was good. Lennar is good at the selling part.

  • Sebastian R.
  • Verified Homebuyer
  • October 13, 2026
  • Ontario, CA

Initially, everything went swimmingly, but once we closed, everything slowed down. The LOAN OFFICER was great and continued to provide quick support. Jason *****, thank you for all the due diligence.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Great home buying experience

  • Gamaliel G.
  • Verified Homebuyer
  • October 09, 2026
  • San Jacinto, CA

This is our First home purchase and it was extremely easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Professional, Helpful, Patient

  • Anonymous
  • Verified Homebuyer
  • October 08, 2026
  • Menifee, CA

Love our new home and very satisfied with our entire experience. We are still getting settled and navigating a few things. Everyone has responded very quickly and has been very helpful!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very Difficult Process

  • Anonymous
  • Verified Homebuyer
  • September 28, 2026
  • Rancho Cucamonga, CA

This is our third time buying a new build home (second time with Lennar), and unfortunately it was the worst experience we've had. From the start, responsiveness and communication with the sales team was very bad. During the final walk throughs when we were under contract, things were not built correctly per city plans. Post move in, communication and access to the Lennar Portal has continued to be very poor. We had a great experience in Texas with Lennar, but *****'s Lennar leaves a lot to be expected. I would NOT RECOMMEND them at all.

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Excellent service and smooth procedure.

  • Anonymous
  • Verified Homebuyer
  • September 03, 2026
  • Indio, CA

The way they responded to address any issues even after closing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very poor communication with loan officer

  • Victoria L.
  • Verified Homebuyer
  • September 01, 2026
  • Ontario, CA

My loan officer was not communicative at all and cost me 1000 of dollar. He made this experience very poor and not pleasant and I filed a formal complaint against him. I wish there was a way to get reimbursed for the 1000 he cost me smh

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 1

RUDE PEOPLE REPRESENTING THIS COMPANY

  • Anonymous
  • Verified Homebuyer
  • August 16, 2026
  • San Jacinto, CA

People at the front office are ASSHOLES. I never leave reviews but these people motivated me to do so. So rude. So unprofessional. One of them even cried and never once were we rude.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Wonderful Experience!

  • Jose M.
  • Verified Homebuyer
  • August 11, 2026
  • Ontario, CA

From my first visit and meeting Tracy to the end of getting my keys finally, this experience was wonderful as a first time buyer. Tracy was full of hope and secured that I can get my dream home. It was a lengthy process and at times will take a toll on you, but overall Lennar's team was on my side every step of the way. I really appreciate this entire experience and I highly recommend dealing with Tracy directly. You don't need a realtor. I did everything with Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highly responsive

  • Anonymous
  • Verified Homebuyer
  • August 08, 2026
  • Rancho Cucamonga, CA

There are many "small" things I've noticed were rushed or perhaps not done correctly- however when I have reached out for assistance or support the support has been highly responsive and they've corrected what was needed. Good experience.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Amazing

  • Delicia Alaine H.
  • Verified Homebuyer
  • August 05, 2026
  • Desert Hot Springs, CA

The process was easy and fast!! The communication was very smooth & good. We have zero complaints.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Weak at Best.

  • Brian S.
  • Verified Homebuyer
  • August 05, 2026
  • Hesperia, CA

I've been without a toilet paper holder in our bathroom for over a month because the installer or "Trade" as they say, forgot to install it. Unacceptable Responsiveness and Service!

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Smooth home buying experience

  • Anonymous
  • Verified Homebuyer
  • August 03, 2026
  • Menifee, CA

The Lennar team was helpful in finding us a home that met all of our needs. The construction of the home is very solid with a few minor issues. Nothing major the team throughout every step of the way was helpful. I would recommend others to buy from Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor customer service with the lender

  • Anonymous
  • Verified Homebuyer
  • August 03, 2026
  • Rialto, CA

Our lender that was looking at our file the first round was horrible and called us the day before closing to tell me we had to pay $20K in debt in 24 hours. He was not knowledgeable on VA home loans either.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

No one could answer the questions about solar energy and adding a patio

  • Anonymous
  • Verified Homebuyer
  • August 02, 2026
  • Menifee, CA

Even worse, no one answered the phone when I asked about the problem, and the issue remained unresolved.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

A meaningful purchase made simple.

  • Marco P.
  • Verified Homebuyer
  • July 29, 2026
  • Hesperia, CA

The loan officer Geeta *****’s support was beyond exemplary and I’m sure she went above and beyond what was expected from her. I can’t thank her enough for.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Not fun

  • Anonymous
  • Verified Homebuyer
  • July 29, 2026
  • Menifee, CA

Our realtor, Marla, told us all kinds of false information just to make the sale. We called her out on a majority of it and she would try to back track. One example is that the ***** fees would be taken out of our mortgage to make things easier and that's been proven to be wrong. When doing the walk through, excuses were made for every building mistake made and some were not fixed because "it's a new house". For example, there were cracks around every window sill and door frame and we were told it was bound to happen because the house was settling (even though the house was built less than a ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Overall, very very happy

  • Sherri L.
  • Verified Homebuyer
  • July 23, 2026
  • Ontario, CA

Overall I am very happy with our new home. The purchase process was surprisingly simple. I bought a quick move in home so I cannot speak on the design process. Quality of the workmanship is good, love some of the design features that were considered standard, one of which would be an absolute must going forward. Moving in went well, only a couple minor issues but Lennar was very responsive and quick to resolve them. If I had it to do all over again, would definitely purchase again

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Overall, we're very happy with our new home and feel confident about our purchase. The quality has met our expectations, and the entire experience has been a positive one. Our only minor is***** is that some of the windows tend to be difficult to close.

  • Annette A.
  • Verified Homebuyer
  • July 22, 2026
  • Perris, CA

Our only minor is***** is that some of the windows tend to be difficult to close.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

First time homebuyer and exceeded any and all expectations I may have had.

  • Anonymous
  • Verified Homebuyer
  • July 22, 2026
  • Menifee, CA

This was an entirely new experience for me. So from start to finish, I felt this home buying process when so smoothly and quite quickly. Never in a million years had I thought we'd be in a new build home. Lennar worked hard in getting us into a new home. We are pleased with the craftsmanship so far,only been in our home for about 2 months and have had 2 is*****s ,one with wiring and the second a ventilation is*****. It was handled quickly and that was much appreciated.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

My Lennar Experience

  • Anonymous
  • Verified Homebuyer
  • July 21, 2026
  • Menifee, CA

My experience with Lennar was outstanding from beginning to end. The sales team was professional, knowledgeable, and patient, taking the time to answer all of my questions without making me feel pressured. The quality of the homes, thoughtful floor plans, and included features offered excellent value compared to other builders I visited. Throughout the process, communication was consistent, and the team kept me informed every step of the way. They were responsive to my concerns and worked to ensure everything was addressed promptly. I especially appreciated their commitment to customer ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

let down, very disappointed

  • Stephen M.
  • Verified Homebuyer
  • July 19, 2026
  • Palm Springs, CA

Our dealings with Heidi, The pool contractor .

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Marla with Lennar was the best team member at Lennar who made our experience the best it could be.

  • Anonymous
  • Verified Homebuyer
  • July 14, 2026
  • Menifee, CA

The home quality and workmanship is excellent. We also had the greatest sales woman ever, Ms. Marla, who was amazing with helping us out during our long process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor customer experience

  • Michael E.
  • Verified Homebuyer
  • July 13, 2026
  • Rancho Cucamonga, CA

Lack of responsiveness from sales staff.

Total Score 1


Quality 4

Trustworthiness 2

Responsiveness 1