Lennar Reviews in Riverside San Bernardino, CA
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What Riverside San Bernardino Homeowners Have to Say About Lennar.
Read all 645 verified reviews from homeowners that built a new home with Lennar in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Riverside-San Bernardino Area
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Customer Reviews
The Retreat, Fontana CA
- Kyle G.
- Verified HomeBuyer
- October 10, 2023
- Fontana, CA
The quality of the materials such as running boards, window screens, especially paints is very poor quality.
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 4
Mostly great
- Anonymous
- Verified HomeBuyer
- October 08, 2023
- Rialto, CA
We absolutely love our Lennar home. The process was to give our deposit was seamless. However, we did have some trouble as we approached our closing date. The dates were changed and we hardly heard from our sales rep until we needed to sign the forms and send the deposit. Our walk through was great and Dustin and his team did awesome.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 3
Full satisfaction delivered by Lennar
- Myleen E.
- Verified HomeBuyer
- October 03, 2023
- Fontana, CA
Right at the very beginning, we had a flawless buying experience with Lennar. Their process is well coordinated and the people we worked with have been professional and treated us in a manner that we felt they cared. Pete was our Home Consultant, Kevin is our Loan officer and all through out they sure delivered more than our expectations. We thank them and Lennar for making this home buying experience a very pleasant one.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home Buying process up to the present time.
- Mercedita S.
- Verified HomeBuyer
- September 28, 2023
- Menifee, CA
Home buying process at Lennar is worthy I did not expect that we will have our first home at Lennar Quartz Ranch Meadow walk Menifee. Lennar team made our dream house became possible. Especially the guidance and assistance that we received from Gail (Lennar agent) and Shawn (lender), They are very2 nice person and helpful from their heart. I give my 100 % trust to them and 100 % willing to refer to my friends and relatives in case they are interested in buying home at Lennar.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Shady craftsmanship
- Anonymous
- Verified HomeBuyer
- September 26, 2023
- Ontario, CA
After first home inspection managed to find dozens of flows, while during second home inspections, only few items has been fixed while other ones are still pending month after move in. On top of that other issues starting popping up due to craftsmanship and bad material. Very disappointed with complete process.
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Good value, bad communication and follow up
- Anonymous
- Verified HomeBuyer
- September 26, 2023
- Palm Desert, CA
Going through Lennar for the mortgage got a better rate, but their people have no common sense. Totally aggravating. Closing was ok. Terrible follow up on punch list items. No call backs. Been in for over a month and they have disappeared, but still building across the street. I would not buy from them again.
Lennar responded:
Good afternoon and thank you for taking the time to share your experience with us. We are sorry to hear there has been terrible follow-up and no communication on punch list items. If you would like to share details of your concerns with us, please do not hesitate to contact us at LennarCares@Lennar.com, We will follow up with you once we have received your information and have determined the appropriate team to handle your request.
Total Score 2
Quality 4
Trustworthiness 3
Responsiveness 2
First time
- Anonymous
- Verified HomeBuyer
- September 26, 2023
- Winchester, CA
first experience nothing to compare to, dates got pushed back a couple of times, then another sneaked up on .
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 3
Everything was great
- Juan V.
- Verified HomeBuyer
- September 26, 2023
- Winchester, CA
Can’t wait to buy another home with Lennar
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Delightful experience.
- Jessica H.
- Verified HomeBuyer
- September 24, 2023
- Hemet, CA
My financial processor Mr Jerry Brummett was professional, knowledgeable, compassionate and personal. Was kind and cared about me and my two daughters. It was a very good experience for me over all. I love my Lennar home . I would recommend him to anyone any day of the week. Thank you very much Jerry.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not satisfied.
- Vincent D.
- Verified HomeBuyer
- September 12, 2023
- Rialto, CA
We have had struggles and issue with our home from the start. We got in the home in spite of Lennar Financing, it seems like they did everything they could to keep us from being financed. But we got in anyway. Now with the home we have had multiple issues one right after another, some in series.
Lennar responded:
Good morning Vincent, We appreciate you for sharing your feedback with us. We apologize for any negative experience you may have encountered. If there are any unresolved issues or if we can be of any help to you in the future, please do not hesitate to reach out to us at LennarCares@Lennar.com. We will gladly follow up with you. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 3
Responsiveness 5
Lennar Home Buying Experience
- Raquel P.
- Verified HomeBuyer
- August 29, 2023
- Hemet, CA
I had a horrible experience with purchasing my Lennar home utilizing Lennar Financial for the offered perks. I wish I would've just used my own funding as originally planned. I had zero communication from Lennar Financial - Leslie Ramirez and my out of pocket projecting closing costs were $5,000 under projected which was a huge inconvenience for me. The structure/home itself is great. I wish the home sales consultants and Lennar Financial had better customer service. For these huge reasons, I would not recommend Lennar.
Lennar responded:
Good afternoon, Raquel. Thank you for taking the time to post your review. We appreciate your feedback and we're always looking for ways to improve. Please don't hesitate to contact us if you have any questions or concerns by sending us an email to LennarCares@Lennar.com.
Total Score 2
Quality 5
Trustworthiness 1
Responsiveness 1
Lennar - Voyage
- Pranab B.
- Verified HomeBuyer
- August 29, 2023
- Chino, CA
Home buying experience was OK, but Lennar Mortgage was pathetic. Being a first time buyer I expected a lot from Lennar.
Lennar responded:
Good morning Pranab, and thank you for taking the time to post your review. We are sorry to hear that we did not meet your expectations. If there are any outstanding issues or if we can help you in the future, please do not hesitate to reach out to us at LennarCares@Lennar.com. We will be happy to follow up with you.
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
Maintenance and Repairs
- Antonio G.
- Verified HomeBuyer
- August 15, 2023
- Jurupa Valley, CA
I have submitted several issues that need to be addressed and have not received any response from you. When will my repair and maintenance issues be taken care of?
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
None
- Paul J.
- Verified HomeBuyer
- August 08, 2023
- Hemet, CA
Could be a lot better if the Customer Care personally inspect the actual situation of the issue instead of using the "Visual" check. This way the issue will be corrected immediately and effectively. "Visual Check" step creates more over head expenses and wasting time for Lennar Homes process.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
Lack of communication during process was less than stellar.
- Helen P.
- Verified HomeBuyer
- August 07, 2023
- Hemet, CA
While we have found the home to be exactly what we were looking for the overall experience was a struggle. The lack of communication during the process was astounding. We were asked to provide the exact same information multiple times as if the right hand did not know what the left hand was doing. Even to the point after signing the closing papers and in the process of moving, we did not know if we could have the "keys" to the new home that day. Fortunately at the end of the day everything worked out and we did get our dream home and look forward to many years to come.
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
Buying Experience Great; Home Quality Came with Issues
- Anonymous
- Verified HomeBuyer
- July 31, 2023
- Redlands, CA
Disappointing that for the price we paid, the issues that we’re seeing are so careless from the workers and some things are permanent and cannot be resolved.
Total Score 5
Quality 2
Trustworthiness 3
Responsiveness 2
Andres
- Andres G.
- Verified HomeBuyer
- July 25, 2023
- Moreno Valley, CA
Attention to detail and responsiveness.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Vega-Skyborne Phase 14
- Carmen G.
- Verified HomeBuyer
- July 25, 2023
- Desert Hot Springs, CA
Great buying experience. Charles was great, keeping us informed through the whole process. The whole Lennar team work hard and make it a smooth process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Really terrible experience
- Thomas J.
- Verified HomeBuyer
- July 21, 2023
- Palm Desert, CA
We have had a really terrible experience with Lennar. This is our first home purchase, and we thought it would be simple and smooth being a new home. The sales office was mediocre. Pretty disorganized with only keeping track of things on paper. They weren't able to print stuff out with lot information for us, it had to be handwritten every time we asked about another lot. Next, the person who our walkthrough was not very straightforward with us. He rushed us through things, which caused us to be unable to mark a lot of things that needed to be redone. He pushed us to continue through the ...
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 3
We need to continue to be proactive to get issues resolved.
- Conrad G.
- Verified HomeBuyer
- July 18, 2023
- Indian Wells, CA
This is a builder that does not pay attention to detail.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Overall very happy with my home
- Romeo F.
- Verified HomeBuyer
- July 18, 2023
- Palm Desert, CA
The house is well built and I am please with all the smart features. Everything went fairly smooth. Finishes are great and we closed early.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Excellent
- Su H.
- Verified HomeBuyer
- July 18, 2023
- Moreno Valley, CA
Very good experience work with Lennar, very efficiency, high standard service.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Average workmanship, Minimum material
- Anonymous
- Verified HomeBuyer
- July 17, 2023
- Palm Desert, CA
Choosing upgrades with Lennar is a joke. For example floor upgrading means paying extra for having tile for areas where make sense to have tile, but Lennar standard is carpet. The interior designer who works with Lennar in my case have not finished installing my window shutters at the time that I'm writing this review (moved in 3 months ago). The quality of the shutters is low since they usually ordered from Mexico to reduce the cost. They have a contract with a local shutter provider which are not responsive to any emails and phone calls. They already send the installer twice with ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar Stood Out
- Lihung C.
- Verified HomeBuyer
- July 07, 2023
- Chino, CA
We initially looked at quite a few new houses by at least 5 different builders. After considering all the factors important to us, the top 2 communities were both by Lennar. The process of buying working with Sophie was very smooth. She is very professional, attends to details and always quick in responding to our questions. We are also very pleased with Carlos, who did the walk through with us and till this day is still very attentive to our needs. We love our new Lennar home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The maintenance and after-sales response of the house after purchase is too slow
- Zehang L.
- Verified HomeBuyer
- July 04, 2023
- Ontario, CA
The bathroom in the master bedroom is leaking to the first floor, the walls are also flawed, the vegetable sink is also leaking, the bathtub is scratched and I will not be repaired, the steps of the front door are cracked, the glue on the floor leather joints on the first floor is leaking, and the alarm inside the doorbell does not make a sound. The experience is too bad for people to handle the maintenance. I hope someone can help to solve it.
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
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