Lennar Reviews in Riverside San Bernardino, CA
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What Riverside San Bernardino Homeowners Have to Say About Lennar.
Read all 621 verified reviews from homeowners that built a new home with Lennar in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Riverside-San Bernardino Area
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Customer Reviews
Average
- Anonymous
- Verified HomeBuyer
- April 04, 2023
- Winchester, CA
Came with todays perks eco friendly .Average experience overall.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
New home owner
- Andrew D.
- Verified HomeBuyer
- April 04, 2023
- Hemet, CA
From start to finish Lennar team made the process smooth and transparent. I got a lower rate, better house and all without the haggle of todays bid wars. I m beyond pleased with how he’d the team worked to get me in the house. Now that we are in, we are very happy with the home overall.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Cheap builer
- Daniel R.
- Verified HomeBuyer
- March 28, 2023
- Upland, CA
After many years of seeing Lennar home sites throughout California, my wife and I decided to purchase one. One of the things we saw on all signs was Lennar’s “ei” everything included. My experience is nothing is included. The level of “cheap” rings thru day after day. We’ve only closed escrow less than two months and are having issues. To be fair maybe this is common for all home builders to be somewhat cheap? I would not recommend Lennar to anyone, based on our experience.
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 3
Monica
- Monica O.
- Verified HomeBuyer
- March 28, 2023
- Rialto, CA
My experience at Lennar was great. Everyone was so friendly and knowledgeable. The staff at the home center was great! The process was relatively quick and communication was great!! I love my new home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
We love the area, nice community.
- Peter F.
- Verified HomeBuyer
- March 28, 2023
- Rialto, CA
The house is great, we have had a couple of issues, but customer service, took care of it.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disappointing
- Anonymous
- Verified HomeBuyer
- March 22, 2023
- Menifee, CA
My biggest complaint is the quality of workmanship. I don't have the time or space to list all of the issues but I'll sum it up with this. It must have been bring your kids to work day and they let their kids build the house...drunk!
Total Score 3
Quality 1
Trustworthiness 4
Responsiveness 5
Not the best experience or customer service
- Anonymous
- Verified HomeBuyer
- March 22, 2023
- Palm Desert, CA
They changed the building code to have your drain pipe from your hvac system to drain in your master bedroom sink and it makes a loud gurgling sound every time the heater or a/c is turned on so it’s impossible to get sleep. They won’t come and reroute it either. I wish I would have used my realtor instead of their’s. I would not recommend using their loan officer, get your own! worst experience I have ever had buying a house. I will never buy another lennar home.
Total Score 1
Quality 2
Trustworthiness 2
Responsiveness 3
Kittirath
- Latdavong K.
- Verified HomeBuyer
- March 22, 2023
- Menifee, CA
Its was a great experience we love the team of lennar who help us find the perfect home thank you so much we love the experience. I would refer all My friends and family to buy from only lennar
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall great experience
- Yuya S.
- Verified HomeBuyer
- March 21, 2023
- Ontario, CA
Promised work to be done to the house takes way too long. It’s been almost 2 months and still not all complete. Warranty claim process also lacks priority. When submitting claims on portal, virtual appointment takes a full week and the actual work to be done another few weeks after that. Sometimes the guys say they show up and they don’t show up. Overall, Lennar builds good quality homes. As long as those warranty and promised work gets completed, I have no other complaints besides how long it’s been taking.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 1
Lennar Customer Service/ Realtor
- Marcus W.
- Verified HomeBuyer
- March 21, 2023
- Winchester, CA
My wife saw this dream home last year and I thought there was no way to obtain it. I had been going back and forth to another new housing development; near by. My family has been to the model home frequently. The sales rep was was very nice and knowledgeable. Very please with new purchase agreement. This is my second Lennar home and I believe they set the bar with this next gen.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent Homebuying Experience!
- Kelly D.
- Verified HomeBuyer
- March 14, 2023
- Indio, CA
Lennar was amazing to work with from the first meeting with the sales agent to view the home, throughout the loan process, property closing, and timely follow up with any questions and concerns. Our new home is beautiful and features the latest of amenities. The entire home buying process was the least stressful we have experienced to date!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love our new home
- Elsa C.
- Verified HomeBuyer
- February 22, 2023
- Indio, CA
We love our new home and the buying experience was a breeze. Starting with Merry. She’s always available to answer questions. The only downfall have been the touch ups and repairs we need. 90% of which were pointed out on our initial walk through. It’s been almost 2 months since we moved in and only 2 repairs have been done. Some repairs have done more damage. The heat didn’t work and there was no thermostat prior to moving in. We were told they would be fixed. Wall are thermostat is so dirty from installation. Heat didn’t work after moving in. When they finally fixed it, the attic access is ...
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 1
Overall great experience from start to end
- Jagadeep V.
- Verified HomeBuyer
- February 14, 2023
- Fontana, CA
I love each and every thing from Lennar either DocuSign process, construction quality, house ventilation, cabinets/storage space in all places, plug points in all place holders, garage and lights. Everything is in right place, I love it.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
A Great Experience from Start to Finish
- Brian R.
- Verified HomeBuyer
- February 14, 2023
- Winchester, CA
Everything from the final stages of the purchase/build experience with Robyn, to Finance with Stephanie to on going maintenance with David- has been absolute perfection. Customer Service is quick to respond to issues and have them addressed.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
porr quality
- Jian L.
- Verified HomeBuyer
- February 07, 2023
- Ontario, CA
The quality is very poor, and it has not been repaired until now
Lennar responded:
Good morning Jian, Thank you for sharing your review. Please do not hesitate to contact us at corporatecustomercare@lennar.com to let us know of any outstanding items that we can help you with. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Love Lennar
- Anonymous
- Verified HomeBuyer
- February 07, 2023
- Fontana, CA
Home buying experience good, just responsiveness with work orders has been taking time (ex leaky faucet, paint, etc) but very friendly staff
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 2
Jhaj
- Davinder J.
- Verified HomeBuyer
- January 31, 2023
- Fontana, CA
They promised some thing and they didn’t deliver. work inside of the house is not that great. Quality of the product is not great.
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 3
Best choice I ever made.
- April R.
- Verified HomeBuyer
- January 24, 2023
- Fontana, CA
I absolutely love my home. I would recommend Lennar. The whole experience with seamless. Lennar is very attentive to my needs.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Many little things need to be fixed/replaced...
- Anonymous
- Verified HomeBuyer
- January 24, 2023
- Indio, CA
Like all quickly built homes... lots of little things need to be fixed/replace already. Nothing serious---all minor issues.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Overall a good experience this far!!
- Sabrina P.
- Verified HomeBuyer
- January 19, 2023
- Palm Desert, CA
Not much got done after my walk-through and doing my punchlist, so I wasn’t really impressed with how the house was handed to me. However, the response with contractors and work orders have been amazing. The contractors are fast to respond and pleasure to work with. I would definitely recommend Lennar and purchase another Lennar home in the future. Is it for
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
This has been the worst hand off of any house I have ever had and this has been over 20 homes.
- Douglas O.
- Verified HomeBuyer
- January 17, 2023
- Indio, CA
The walkthrough was a joke. Chris didn't want to be there and it showed. He explained nothing. All of the issues could have and should have been addressed before the walk through. It was left with you have a year to find all other issues. We have been without the original garbage disposal for over 2 weeks now. As far as the builder is concerned I don't have a garbage disposal. The contractor who was suppose to cover the disposal said that because they only cover the install and I took it off and had to replace it. They would not do anything. I'm going to tell my friends and family ...
Lennar responded:
Hello Douglas and thank you for sharing your experience with us. We are sorry you feel it has been such a bad experience. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Danielal
- Danielal M.
- Verified HomeBuyer
- January 17, 2023
- Rialto, CA
My issue with the home buying experience was with Lennar mortgage not the home itself. The time it took to not get approved is going to cost me a significant amount of money over the life of my loan.
Total Score 3
Quality 5
Trustworthiness 5
Responsiveness 1
Wouldn't make the same choice again.
- Tracy Y.
- Verified HomeBuyer
- January 17, 2023
- Indio, CA
We almost pulled out of the purchase after we were misled on closing dates and the reason why our home was delayed. The project was poorly managed and the builder tried to blame the utility company but the truth was Lennar failed to secure a timely building inspection. The communication from the sale agent was appalling, we were encouraged to sign our contract on the Wednesday only to be told 16 hours later that the close date of the following day Friday was again delayed. This was my 21st home purchase/sale in 32 years and my second new home construction purchase and I would not buy with ...
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Read every paperwork, contract, and dollar amount.
- Christopher C.
- Verified HomeBuyer
- January 17, 2023
- Ontario, CA
Home buying experience was mostly okay, but Lennar Mortgage agents were extremely incompetent, and our closing was delayed due to multiple clerical issues with Lennar Mortgage who kept sending paperwork with the wrong amounts owed to us. Also, sales agents are arrogant and rude until you you're in contract, so dealing with anyone at Lennar felt like a chore every-time.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 4
Love our home
- Barret S.
- Verified HomeBuyer
- January 17, 2023
- Indio, CA
We got a great loan through lennar but it was a hassle working with them at times. The builder is great. We had an emergency repair that was taken care of immediately. However still waiting on a cosmetic repair. Overall we got what we wanted so we're happy
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
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