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Lennar Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About Lennar.

Read all 508 verified reviews from homeowners that built a new home with Lennar in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Riverside-San Bernardino Area

508 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Value 3.9

Responsiveness 3.7

Lennar in Riverside-San Bernardino Area

View Homes

Customer Reviews

The Retreat, Fontana CA

  • Kyle G.
  • Verified HomeBuyer
  • October 10, 2023
  • Fontana, CA

The quality of the materials such as running boards, window screens, especially paints is very poor quality.

Total Score 4


Quality 2

Trustworthiness 3

Value 2

Responsiveness 4

House design has definitely changed

  • Robert E.
  • Verified HomeBuyer
  • January 14, 2022
  • Menifee, CA

Coming from Wisconsin the bathrooms are normally close enough that you don’t need to waste water by running in down the drain for 30 second to get hot water. Also the change of design of not having a land line option in the house is a bit disappointing as when the next emergency (earthquake or fire) in the area, we know cell phone will not work. I also don’t understand why we have no option for electric appliances when there are solar panels on the roof. These items make me question the architect that designed the buildings.

Total Score 4


Quality 2

Trustworthiness 3

Value 2

Responsiveness 4

Building is to rushed causing quality loss

  • Nicholas P.
  • Verified HomeBuyer
  • March 31, 2021
  • Menifee, CA

People are great and helpful but the time line they are given to build is causing a quantity over quality situation putting unnecessary pressure on the workers that are doing the work

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Lennar - Quality of work in building home was poor, seems certain trades

  • Hector I.
  • Verified HomeBuyer
  • January 12, 2022
  • Jurupa Valley, CA

Quality of work in building home was poor, seems certain trades are about quantity not quality when it came to building home.

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

You are happy, then you are not

  • Anonymous
  • Verified HomeBuyer
  • April 10, 2024
  • Hemet, CA

when you do your house walk the first and second time, everything looks great and you are loving it, once you are settled in, you start to really notice everything is rushed and done the cheapest way, when you are putting in tickets for repairs, they take along time to reply, i understand i am not the only one here but on some tickets, they dont even get back to you, i am still waiting on cracked/broken cabinet drawer which i mentioned in the walk thru

Total Score 4


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Lennar customer review

  • Anonymous
  • Verified HomeBuyer
  • August 02, 2024
  • Fontana, CA

It was very difficult working with Michelle to be honest. This is our second home and there is no comparison with how great tri point was with purchasing and any issues we have had. There are some things that we went through with Brian during the walk through who was great, however when michelle handled our second walk through she was very dismissive and inattentive to our concerns. Anyway we addressed was a straight no without looking further to the issues. Our dishwasher was broken inside- the parts are unattached, the whole dishwasher can be removed it was never properly assembled and ...

Total Score 4


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - Well, I felt during my home buying process, the communication

  • Leon J.
  • Verified HomeBuyer
  • July 05, 2022
  • Winchester, CA

Well, I felt during my home buying process, the communication between different departments was lacking in which it affected me at times. There are too many websites that Lennar has and getting on the portal wasn't user-friendly.

Total Score 3


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Lennar - Very good homes but the mortgage process needs improvement

  • Charles K.
  • Verified HomeBuyer
  • April 26, 2022
  • Desert Hot Springs, CA

Very good homes but the mortgage process needs improvement

Total Score 3


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Lennar - Lot of lack of communication, answer or updates from sales.

  • Giuliana B.
  • Verified HomeBuyer
  • October 07, 2020
  • Menifee, CA

Lot of lack of communication, answer or updates from sales. Also I have been complaining that might have some issue with the electric installation in the house and it has been kind of ignored . Some specific issues were taken care after 3 or 4 claims but still the breaker keeps going off. It’s not normal that a new house have the breaker off so often. Wish some one could come and inspect in general if everything is ok.

Total Score 3


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Over all a good experience but had issues

  • Matthew C.
  • Verified HomeBuyer
  • September 18, 2024
  • Murrieta, CA

Loan officer Jason was amazing and we’re Extremely happy with his service. Overall, the neighborhood is great however, several items on the house were not completed correctly. Also, very concerned about some of the other items I have brought up…..I have been unable to get a phone call back from Lennar about my concerns. However I would definitely recommend buying from Lennar to my friends and family

Total Score 3


Quality 3

Trustworthiness 5

Value 5

Responsiveness 4

Lennar doesn’t build homes like they used to, they went cheap!

  • Jason H.
  • Verified HomeBuyer
  • September 01, 2024
  • Menifee, CA

I used to think Lennar was the best builder ever! Why? Because they used to install ceiling speakers, cat5 jacks in every room, and not only they Not have that, they have no phone jacks, they decided not to run conduit from the garage to smart box, which the modem is in the garage, and if you want home phone, you need to put it in the garage. They got so cheap they decided to not install the flex conduit and they install the latch on the gate not only upside down but they put it on the outside instead of inside like it’s supposed to, and their excuse? “Oh well, that’s just what was in the ...

Total Score 3


Quality 3

Trustworthiness 4

Value 5

Responsiveness 5

Friendly community

  • Annette T.
  • Verified HomeBuyer
  • November 22, 2022
  • Winchester, CA

The walk through would best be done after move in...overwhelming before. Retention of info would make sense after becoming familiar. Front yard landscape is unappealing. Warn new buyers untrustworthy solicitors seeking landscape, concrete jobs.

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Quality materials

  • Luke F.
  • Verified HomeBuyer
  • April 12, 2022
  • Corona, CA

The quality of materials used to build the home is top notch. Also the built-in technology is great, such as solar panels, water leak detection, sprinkler system, fire alarm, ring alarm, etc. Customer Care has been quite responsive to resolving issues.

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - Troy, Trina, and Joe have been helpful throughout this process.

  • Becky G.
  • Verified HomeBuyer
  • January 18, 2022
  • Chino, CA

Troy, Trina, and Joe have been helpful throughout this process. Erin our consultant was the best

Total Score 3


Quality 3

Trustworthiness 4

Value 5

Responsiveness 4

Loan Approval Process

  • Cameron Kelly H.
  • Verified HomeBuyer
  • July 12, 2024
  • Rialto, CA

The overall process of buying our home was fabulous thanks to our own personal realtor they were able to provide a very transparent and prompt response to all of our concerns. However this is an issue Lennar needs to address. When working with buyers who are prepared, prompt, and most importantly represented your loan officers should provide better overall customer service. We had offers and pre approvals from other lenders who provided our numbers within 48 hours and Lennars process took nearly two weeks even with all of the requested documents. Overall I still recommended friends to ...

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Read every paperwork, contract, and dollar amount.

  • Christopher C.
  • Verified HomeBuyer
  • January 17, 2023
  • Ontario, CA

Home buying experience was mostly okay, but Lennar Mortgage agents were extremely incompetent, and our closing was delayed due to multiple clerical issues with Lennar Mortgage who kept sending paperwork with the wrong amounts owed to us. Also, sales agents are arrogant and rude until you you're in contract, so dealing with anyone at Lennar felt like a chore every-time.

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 4

Interior Paint and no medicine cabinets

  • Jeffrey J.
  • Verified HomeBuyer
  • April 27, 2020
  • Upland, CA

No medicine cabinets in each bathroom is very inconvenient and will just need to be added, not good. Interior paint appears watered down or just very cheap. So thin any touch leaves a mark

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Think Twice before buying in a non home owners area

  • Michael P.
  • Verified HomeBuyer
  • March 26, 2024
  • Homeland, CA

We bought in a non-home owners association. Think twice about that. Cars, trailers everywhere. Weeds not being taken care of. It’ our mistake but it won’t happen again. Lennar does not control the crime while bldg homes. I think it’s very dangerous here.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 5

It was average at best

  • Esteban M.
  • Verified HomeBuyer
  • November 15, 2023
  • Homeland, CA

Communication with lennar employees was not great. Nobody knew what the other employee was doing. Dates did not line up. One employee would ask me for documents and info that was already given to other employee. Response back to emails from lender and agent was not the greatest

Total Score 3


Quality 4

Trustworthiness 3

Value 5

Responsiveness 2

Experience with the builder

  • Jyiyu S.
  • Verified HomeBuyer
  • June 06, 2023
  • Jurupa Valley, CA

The quality of the work is good, except there are a few issues that I contacted but never got resolved.

Total Score 3


Quality 4

Trustworthiness 3

Value 5

Responsiveness 2

Sales team lies but you already know that

  • Jaime H.
  • Verified HomeBuyer
  • April 24, 2023
  • Palm Desert, CA

Well let’s start with the deception of the sales team or shall I say Abby. She speaks very condescending, she gives false information and misrepresents what you’re purchasing. Then tells you when she gets called out on it “just cancel the transaction then.” Her management doesn’t hold her accountable and they don’t even respond to complaints or concerns so there’s no wonder why she gets away with having poor ethics. I have all this in email correspondence to back this up as well. She is very unprofessional and it doesn’t matter because it seems like a company problem. When we did our walk ...

Total Score 3


Quality 2

Trustworthiness 3

Value 4

Responsiveness 5

Danielal

  • Danielal M.
  • Verified HomeBuyer
  • January 17, 2023
  • Rialto, CA

My issue with the home buying experience was with Lennar mortgage not the home itself. The time it took to not get approved is going to cost me a significant amount of money over the life of my loan.

Total Score 3


Quality 5

Trustworthiness 5

Value 3

Responsiveness 1

Nothing Stood Out

  • Eric W.
  • Verified HomeBuyer
  • April 12, 2022
  • Winchester, CA

Like any other home, I imagine there were small problems that would pop up but were generally quickly handled by Lennar. The sinks in the home all around are absolutely terrible. None are designed to drain food and water. They are mostly flat and therefore don't drain very well. The kitchen sink particularly would have been better off with a 2 basin sink that actually allowed itmes to flow downward and drain.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Not Bad Experience

  • Johnathan S.
  • Verified HomeBuyer
  • April 03, 2020
  • Upland, CA

Not a terrible experience overall. Workmanship is so so, but they are pretty responsive to any issues that come up. Working with their Financing company is terrible so if you can get your own financing I would highly recommend that

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

attention to details was not there

  • Munir K.
  • Verified HomeBuyer
  • November 23, 2024
  • Fontana, CA

not the best experience overall

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3