
Lennar Reviews in Riverside San Bernardino, CA
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What Riverside San Bernardino Homeowners Have to Say About Lennar.
Read all 546 verified reviews from homeowners that built a new home with Lennar in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Riverside-San Bernardino Area
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Customer Reviews
Lennar review
- Anonymous
- Verified HomeBuyer
- December 28, 2024
- Fontana, CA
Lennar has a good reputation so we trusted them. The overall experience for us is alright. Agent was good but as soon as we signed the contract, her responses become less and less and far in between. We noticed as we moved in how Lennar has cut on a lot of things that we expect from a new home built. On the second bathroom upstairs, it is missing a towel rod by the sink, the windows are all fake window in the bathrooms. You cannot open any of them, so you cannot even air your bathrooms. For the price we paid, we were hoping to have these little details taken cared of instead of us worrying ...
Total Score 4
Quality 3
Trustworthiness 3
Value 2
Responsiveness 4
Slow response to issues
- Frank F.
- Verified HomeBuyer
- November 16, 2024
- Upland, CA
Still new at the property. Discovered some minor issues. Tried to use the online portal to report them but, it doesn’t really work. The electrical issues reported to the contractor but still not fixed. It took them about 3 weeks to fix the broken fence.
Total Score 4
Quality 4
Trustworthiness 3
Value 3
Responsiveness 2
Lack of communication
- Upul S.
- Verified HomeBuyer
- April 13, 2022
- Fontana, CA
Keep buyers informed every week or so on the progress of your new home build.
Total Score 4
Quality 3
Trustworthiness 3
Value 2
Responsiveness 4
Lennar - Friendly and professional but be prepared for many issues with
- Anonymous
- Verified HomeBuyer
- January 19, 2022
- Menifee, CA
Friendly and professional but be prepared for many issues with finished quality and timely response to address issues…especially with the numerous small contractors they use to complete homes…
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
The Retreat, Fontana CA
- Kyle G.
- Verified HomeBuyer
- October 10, 2023
- Fontana, CA
The quality of the materials such as running boards, window screens, especially paints is very poor quality.
Total Score 4
Quality 2
Trustworthiness 3
Value 2
Responsiveness 4
House design has definitely changed
- Robert E.
- Verified HomeBuyer
- January 14, 2022
- Menifee, CA
Coming from Wisconsin the bathrooms are normally close enough that you don’t need to waste water by running in down the drain for 30 second to get hot water. Also the change of design of not having a land line option in the house is a bit disappointing as when the next emergency (earthquake or fire) in the area, we know cell phone will not work. I also don’t understand why we have no option for electric appliances when there are solar panels on the roof. These items make me question the architect that designed the buildings.
Total Score 4
Quality 2
Trustworthiness 3
Value 2
Responsiveness 4
Building is to rushed causing quality loss
- Nicholas P.
- Verified HomeBuyer
- March 31, 2021
- Menifee, CA
People are great and helpful but the time line they are given to build is causing a quantity over quality situation putting unnecessary pressure on the workers that are doing the work
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Lennar - Quality of work in building home was poor, seems certain trades
- Hector I.
- Verified HomeBuyer
- January 12, 2022
- Jurupa Valley, CA
Quality of work in building home was poor, seems certain trades are about quantity not quality when it came to building home.
Total Score 4
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
My experience with the sale team to get the home was excellent
- Miguel C.
- Verified HomeBuyer
- April 15, 2025
- Winchester, CA
I’ve emailed and called several times and spoke with the builder to get the cover for a sprinkler head that is missing. When we did the walk through it was documented and they said it would be done by the time we moved in, it’s been over a month and there still isn’t any communication on when it’s gonna get done, it’s very frustrating that once you purchase a house from lennar it feels like your concerns are put to the side and that’s not good for a company to promise these things and here we are well over a month with no response. Very disappointing to say the least.
Total Score 4
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
You are happy, then you are not
- Anonymous
- Verified HomeBuyer
- April 10, 2024
- Hemet, CA
when you do your house walk the first and second time, everything looks great and you are loving it, once you are settled in, you start to really notice everything is rushed and done the cheapest way, when you are putting in tickets for repairs, they take along time to reply, i understand i am not the only one here but on some tickets, they dont even get back to you, i am still waiting on cracked/broken cabinet drawer which i mentioned in the walk thru
Total Score 4
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Lennar customer review
- Anonymous
- Verified HomeBuyer
- August 02, 2024
- Fontana, CA
It was very difficult working with Michelle to be honest. This is our second home and there is no comparison with how great tri point was with purchasing and any issues we have had. There are some things that we went through with Brian during the walk through who was great, however when michelle handled our second walk through she was very dismissive and inattentive to our concerns. Anyway we addressed was a straight no without looking further to the issues. Our dishwasher was broken inside- the parts are unattached, the whole dishwasher can be removed it was never properly assembled and ...
Total Score 4
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Well, I felt during my home buying process, the communication
- Leon J.
- Verified HomeBuyer
- July 05, 2022
- Winchester, CA
Well, I felt during my home buying process, the communication between different departments was lacking in which it affected me at times. There are too many websites that Lennar has and getting on the portal wasn't user-friendly.
Total Score 3
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Lennar - Very good homes but the mortgage process needs improvement
- Charles K.
- Verified HomeBuyer
- April 26, 2022
- Desert Hot Springs, CA
Very good homes but the mortgage process needs improvement
Total Score 3
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Lennar - Lot of lack of communication, answer or updates from sales.
- Giuliana B.
- Verified HomeBuyer
- October 07, 2020
- Menifee, CA
Lot of lack of communication, answer or updates from sales. Also I have been complaining that might have some issue with the electric installation in the house and it has been kind of ignored . Some specific issues were taken care after 3 or 4 claims but still the breaker keeps going off. It’s not normal that a new house have the breaker off so often. Wish some one could come and inspect in general if everything is ok.
Total Score 3
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Over all a good experience but had issues
- Matthew C.
- Verified HomeBuyer
- September 18, 2024
- Murrieta, CA
Loan officer Jason was amazing and we’re Extremely happy with his service. Overall, the neighborhood is great however, several items on the house were not completed correctly. Also, very concerned about some of the other items I have brought up…..I have been unable to get a phone call back from Lennar about my concerns. However I would definitely recommend buying from Lennar to my friends and family
Total Score 3
Quality 3
Trustworthiness 5
Value 5
Responsiveness 4
Lennar doesn’t build homes like they used to, they went cheap!
- Jason H.
- Verified HomeBuyer
- September 01, 2024
- Menifee, CA
I used to think Lennar was the best builder ever! Why? Because they used to install ceiling speakers, cat5 jacks in every room, and not only they Not have that, they have no phone jacks, they decided not to run conduit from the garage to smart box, which the modem is in the garage, and if you want home phone, you need to put it in the garage. They got so cheap they decided to not install the flex conduit and they install the latch on the gate not only upside down but they put it on the outside instead of inside like it’s supposed to, and their excuse? “Oh well, that’s just what was in the ...
Total Score 3
Quality 3
Trustworthiness 4
Value 5
Responsiveness 5
Friendly community
- Annette T.
- Verified HomeBuyer
- November 22, 2022
- Winchester, CA
The walk through would best be done after move in...overwhelming before. Retention of info would make sense after becoming familiar. Front yard landscape is unappealing. Warn new buyers untrustworthy solicitors seeking landscape, concrete jobs.
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Quality materials
- Luke F.
- Verified HomeBuyer
- April 12, 2022
- Corona, CA
The quality of materials used to build the home is top notch. Also the built-in technology is great, such as solar panels, water leak detection, sprinkler system, fire alarm, ring alarm, etc. Customer Care has been quite responsive to resolving issues.
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Troy, Trina, and Joe have been helpful throughout this process.
- Becky G.
- Verified HomeBuyer
- January 18, 2022
- Chino, CA
Troy, Trina, and Joe have been helpful throughout this process. Erin our consultant was the best
Total Score 3
Quality 3
Trustworthiness 4
Value 5
Responsiveness 4
Loan Approval Process
- Cameron Kelly H.
- Verified HomeBuyer
- July 12, 2024
- Rialto, CA
The overall process of buying our home was fabulous thanks to our own personal realtor they were able to provide a very transparent and prompt response to all of our concerns. However this is an issue Lennar needs to address. When working with buyers who are prepared, prompt, and most importantly represented your loan officers should provide better overall customer service. We had offers and pre approvals from other lenders who provided our numbers within 48 hours and Lennars process took nearly two weeks even with all of the requested documents. Overall I still recommended friends to ...
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Read every paperwork, contract, and dollar amount.
- Christopher C.
- Verified HomeBuyer
- January 17, 2023
- Ontario, CA
Home buying experience was mostly okay, but Lennar Mortgage agents were extremely incompetent, and our closing was delayed due to multiple clerical issues with Lennar Mortgage who kept sending paperwork with the wrong amounts owed to us. Also, sales agents are arrogant and rude until you you're in contract, so dealing with anyone at Lennar felt like a chore every-time.
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
Interior Paint and no medicine cabinets
- Jeffrey J.
- Verified HomeBuyer
- April 27, 2020
- Upland, CA
No medicine cabinets in each bathroom is very inconvenient and will just need to be added, not good. Interior paint appears watered down or just very cheap. So thin any touch leaves a mark
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Think Twice before buying in a non home owners area
- Michael P.
- Verified HomeBuyer
- March 26, 2024
- Homeland, CA
We bought in a non-home owners association. Think twice about that. Cars, trailers everywhere. Weeds not being taken care of. It’ our mistake but it won’t happen again. Lennar does not control the crime while bldg homes. I think it’s very dangerous here.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
It was average at best
- Esteban M.
- Verified HomeBuyer
- November 15, 2023
- Homeland, CA
Communication with lennar employees was not great. Nobody knew what the other employee was doing. Dates did not line up. One employee would ask me for documents and info that was already given to other employee. Response back to emails from lender and agent was not the greatest
Total Score 3
Quality 4
Trustworthiness 3
Value 5
Responsiveness 2
Experience with the builder
- Jyiyu S.
- Verified HomeBuyer
- June 06, 2023
- Jurupa Valley, CA
The quality of the work is good, except there are a few issues that I contacted but never got resolved.
Total Score 3
Quality 4
Trustworthiness 3
Value 5
Responsiveness 2
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