Lennar Reviews in Riverside San Bernardino, CA

Loan officer Jason was amazing and we’re Extremely happy with his service. Overall, the neighborhood is great however, several items on the house were not completed correctly. Also, very concerned about some of the other items I have brought up…..I have been unable to get a phone call back from Lennar about my concerns. However I would definitely recommend buying from Lennar to my friends and family

I used to think Lennar was the best builder ever! Why? Because they used to install ceiling speakers, cat5 jacks in every room, and not only they Not have that, they have no phone jacks, they decided not to run conduit from the garage to smart box, which the modem is in the garage, and if you want home phone, you need to put it in the garage. They got so cheap they decided to not install the flex conduit and they install the latch on the gate not only upside down but they put it on the outside instead of inside like it’s supposed to, and their excuse? “Oh well, that’s just what was in the plans!” That deserves a 1 star, but I didn’t cuz I still love my home. ... More

The walk through would best be done after move in...overwhelming before. Retention of info would make sense after becoming familiar. Front yard landscape is unappealing. Warn new buyers untrustworthy solicitors seeking landscape, concrete jobs.

The quality of materials used to build the home is top notch. Also the built-in technology is great, such as solar panels, water leak detection, sprinkler system, fire alarm, ring alarm, etc. Customer Care has been quite responsive to resolving issues.

Troy, Trina, and Joe have been helpful throughout this process. Erin our consultant was the best

The overall process of buying our home was fabulous thanks to our own personal realtor they were able to provide a very transparent and prompt response to all of our concerns. However this is an issue Lennar needs to address. When working with buyers who are prepared, prompt, and most importantly represented your loan officers should provide better overall customer service. We had offers and pre approvals from other lenders who provided our numbers within 48 hours and Lennars process took nearly two weeks even with all of the requested documents. Overall I still recommended friends to purchase in the same community and they had a similar process but overall they were happy with their purchase. I hope to hear you have improved in the future for future developments ... More

Home buying experience was mostly okay, but Lennar Mortgage agents were extremely incompetent, and our closing was delayed due to multiple clerical issues with Lennar Mortgage who kept sending paperwork with the wrong amounts owed to us. Also, sales agents are arrogant and rude until you you're in contract, so dealing with anyone at Lennar felt like a chore every-time.

No medicine cabinets in each bathroom is very inconvenient and will just need to be added, not good. Interior paint appears watered down or just very cheap. So thin any touch leaves a mark

The sales office staff and the concierge staff isn’t very responsive nor do they seem to know a lot about the houses on the spot. I got the feeling that they were always busy and due to the fact that the sales staff was love to a new track each month they didn’t know much about the houses. Lennar having a couple documents of general information that sales staff could give out to buyers would help out. And if possible each office could keep a list of FAQ to give out would be very helpful. Also, no one ever told me that the solar wouldn’t work for the 1st couple months only learned that the day I got the keys. I do like that the condos are built so that very little sound is heard from the next door units. Please note that the 1 car garage can be a tight fit depending on the car. The maintenance group is very responsive and helpful. ... More

Quality and workmanship of drywall and paint was lacking.

We bought in a non-home owners association. Think twice about that. Cars, trailers everywhere. Weeds not being taken care of. It’ our mistake but it won’t happen again. Lennar does not control the crime while bldg homes. I think it’s very dangerous here.

Communication with lennar employees was not great. Nobody knew what the other employee was doing. Dates did not line up. One employee would ask me for documents and info that was already given to other employee. Response back to emails from lender and agent was not the greatest

The quality of the work is good, except there are a few issues that I contacted but never got resolved.

Well let’s start with the deception of the sales team or shall I say Abby. She speaks very condescending, she gives false information and misrepresents what you’re purchasing. Then tells you when she gets called out on it “just cancel the transaction then.” Her management doesn’t hold her accountable and they don’t even respond to complaints or concerns so there’s no wonder why she gets away with having poor ethics. I have all this in email correspondence to back this up as well. She is very unprofessional and it doesn’t matter because it seems like a company problem. When we did our walk through the first time we found tons of problems. We were told it was a 3 hour long appointment but we felt rushed and were there for 2 and he apparently was filling in for someone else. Half way through my walk through I asked if we were being picky he said no but about 30 minutes later when we noticed the door frame wasn’t painted and window was crooked he then said “ we’ll you are being a bit picky.” For a crooked window? Our sales rep and the lender have been the two pleasant experiences we’ve had. Both very responsive and very professional. The issues we ran into are being addressed thankfully. But would I purchase Lennar again. Ask me in a year because the buying process with lies and the headaches we ran into this far I would advise others not to. ... More

My issue with the home buying experience was with Lennar mortgage not the home itself. The time it took to not get approved is going to cost me a significant amount of money over the life of my loan.

Like any other home, I imagine there were small problems that would pop up but were generally quickly handled by Lennar. The sinks in the home all around are absolutely terrible. None are designed to drain food and water. They are mostly flat and therefore don't drain very well. The kitchen sink particularly would have been better off with a 2 basin sink that actually allowed itmes to flow downward and drain.

Not a terrible experience overall. Workmanship is so so, but they are pretty responsive to any issues that come up. Working with their Financing company is terrible so if you can get your own financing I would highly recommend that

Our buying experience started great, we were very excited to get approved for the home. The home-buying process started great and then continued to go downhill. By the end of the process we still had no idea what day we would close. It was very stressing. The workmanship on the home varies. Some things are done really well, like the appliances, but the attention to details is lacking. For example, where the countertop pieces in the kitchen meet, one side is cornered and the other is not. There were scratches on the island that didn't come out. There are clumps of paint on the underside of the stair railing. The shower drains were loose, just sitting on the drain, not done correctly. A door frame has a gap between the frame and the wall, not patched. They could have done a better job for what we paid for the house. The only positive thing since we've moved in is the Lennar Service Request process. Our Service Manager Frankie is AMAZING! He has handled everything for us, quickly and professionally. ... More

not the best experience overall

Lennar needs to improve construction quality. I have to submit 10 work order in the first month after move in. 2 walkthroughs didn't help me to resolve the issues. There is no home security system, not even a ring door bell or keyless smart lock. I found a empty beer bottle on top of my kitchen cabinets. Try to see what you can find in your homes!!

The home buying process in the beginning was very fast which was good. However, there wasn’t much communication as to what “phase” we were in or status updates after signing the purchase agreement. As first time homebuyers, we were pretty lost with the whole process. The house is lovely, the walk through was smooth & easy. Issues came about after moving in such as no cold water, garage door not hung properly, vent to the bathroom installed without a spring, cracks in the shower floor.. but they were handled in a timely manner for the most part. The team at Lennar title were the most helpful with any questions after we closed. ... More

Came with todays perks eco friendly .Average experience overall.

My biggest complaint is the quality of workmanship. I don't have the time or space to list all of the issues but I'll sum it up with this. It must have been bring your kids to work day and they let their kids build the house...drunk!

It was fine with the process, except at the closing escrow, it was kind of disapointed due to 3 times and extended, was hectic and not our fault at all. The quality of materials not specified until now. The issues that we found after the second walk, not yet fixed.

I received my house in july but in june house prices dropped I do not even know about this thing it cost me a lot of money. before i moved shoud I have the right to know about this?and my backyard is different from the example house