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Lennar

Lennar Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About Lennar.

Read all 578 verified reviews from homeowners that built a new home with Lennar in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Riverside-San Bernardino Area

578 Reviews in Riverside-San Bernardino Area

Star Rating Breakdown

5 ★ 274

4 ★ 105

3 ★ 86

2 ★ 58

1 ★ 55

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Value 3.9

Responsiveness 3.7

Lennar in Riverside-San Bernardino Area

View Homes

Customer Reviews

Cutting Corners

  • Jerico A.
  • Verified HomeBuyer
  • June 04, 2021
  • Corona, CA

Bought in the middle of the pandemic and the housing shortage. Sometimes the most prestigious of organizations prioritize gain versus quality. I moved in 4 months ago and it took a lot of effort to address all the poor workmanship and materials. They are still being worked on. I believe the issues I am experiencing could have been avoided if there was accountability on making sure the final product met expectations. No light bulb in the garage and uneven floors (both 1st and 2nd floors) to name a few that should be noticeable but was deemed acceptable by Lennar's inspectors/QA.

Lennar responded:
Hi Jerico, thank you for taking time to write a review. We would like to apologize for the issues you have outlined with incomplete work and subsequent Customer Care. Please reach out to us with any items still requiring attention at corporatecustomercare@lennar.com, so we can follow-up for you. - Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worst new house ever

  • Keval M.
  • Verified HomeBuyer
  • May 18, 2021
  • Corona, CA

Too many open issues in house and no respond from Lennar. Never buy house from Lennar.

Lennar responded:
Hi Keval, thank you for this review. We apologize for the issues you've expressed related to communication and response to warranty requests. If there are any open items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horrible workmanship

  • Tyler M.
  • Verified HomeBuyer
  • March 26, 2020
  • Temecula, CA

The quality of detail put into this house is one of the worse I’ve seen for a builder. You can tell they used some of the cheapest contracting companies around. When trying to correct this issues, you’ll get the run around for months. It’s been five months and I’m still trying to get them to fix items. It’s said that you pay a lot of money for these houses and your treated like scum. Document everything, because you’ll probably be bringing them to court.

Lennar responded:
Hi Tyler, thank you for your feedback about your new home. We are sorry to hear about the quality issues and difficulty in having work completed. Please email us at corporatecustomercare@lennar.com with any items needing attention, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1