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Lennar Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About Lennar.

Read all 637 verified reviews from homeowners that built a new home with Lennar in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Riverside-San Bernardino Area

637 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.7

Lennar in Riverside-San Bernardino Area

View Homes

Customer Reviews

Mr

  • Anonymous
  • Verified HomeBuyer
  • January 14, 2026
  • Moreno Valley, CA

I am satisfied with the overall buying process; however, since moving in we have noticed several issues with appliances not functioning properly. More recently, significant cracks have begun to appear in the corners of multiple rooms. There are also cracks in the stucco, and in some areas pieces of stucco have fallen off. I am unsure whether these issues are considered normal settling or if they indicate poor workmanship or material quality.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Very happy with our experience

  • Michael M.
  • Verified HomeBuyer
  • January 12, 2026
  • Rialto, CA

Very happy with our experience and communication from the Lennar team

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Only worth it for the interest buy down

  • Bethany C.
  • Verified HomeBuyer
  • January 08, 2026
  • Ontario, CA

The best person we worked with was our lender Julia she went above and beyond for us. Beyond that every person I talked to did not seem to have a clue what was going on. When I asked sales questions the most common response was I don’t know. When we moved in we got a parking ticket before we even had access to work with the HOA. The HOA has been a nightmare ever since. We have fully purchased solar panels that two months in are still not even on. I can’t get a hold of Gaf the company to tell me what is the hold up. It’s ridiculous. We’ve had our warranty builder back 3-4 times for various ...

Lennar responded:
Good afternoon Bethany, Thank you for sharing your feedback. We’re glad to hear that Julia and our warranty builder provided helpful support. We’re sorry that other parts of your experience, including communication, HOA challenges, and solar installation, did not meet expectations. We appreciate you bringing these concerns to our attention and are continuously working to improve our processes. We look forward to providing a better homeowner experience moving forward. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

My experience with Lennar has been a “ horrible” one

  • Linda M.
  • Verified HomeBuyer
  • January 07, 2026
  • Ontario, CA

My experience hasn’t been great at all and that’s putting it mildly!! I was always taught growing up, if I do not have anything nice to say, then don’t say anything at all!! On another note, I have dealt with nothing but, incompetent, unprofessional, inconsistent, unreliable, rude, cruel, dishonest, and very disrespectful individuals and I am very sorry that I ever purchased a Lennar home!!!

Lennar responded:
Good morning, Linda. We are sorry to hear that your experience has not been good. If you would like to share additional details about your experience, please email CorporateCustomerCare@Lennar.com referencing this review. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Buyer

  • Anonymous
  • Verified HomeBuyer
  • January 07, 2026
  • Loma Linda, CA

I am a disappointed in the decrease of quality. I have always liked Lennar homes, but they have really made some major cuts on their materials and quality. Not what they use to be. This is our second home and not impressed. Worried my home will not last as long.

Total Score 5


Quality 2

Trustworthiness 4

Responsiveness 3

The whole process was easy and simple

  • Hamayoon A.
  • Verified HomeBuyer
  • January 07, 2026
  • Ontario, CA

The personal were very professional and very knowledgeable and they have explained everything very clearly the process was very simple and very easy my overall experience was awesome

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love the home but could use a little more quality control

  • Kristopher W.
  • Verified HomeBuyer
  • December 21, 2025
  • Hesperia, CA

The over all experience is great and the house is wonderful. Since this is my first house and as we have been getting to know it better. We have found little discrepancies that could have been caught while the build was going on. I know we have a year to have things fixed but it would have been nice NOT to have anything to fix too. Again, new home and first time home buyer so maybe I am being a little over methodical but then again we are spending a lot of money on our home so things should be what you want them to be.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

Great team

  • Gladycell R.
  • Verified HomeBuyer
  • December 17, 2025
  • Hesperia, CA

Buying with Lennar was a great experience. The whole team is very helpful, professional and easy to work with. They all made our home ownership dream come through.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Thoughts on Buying a House

  • Yali T.
  • Verified HomeBuyer
  • December 16, 2025
  • Ontario, CA

I never imagined that I could buy the house I wanted so easily. After moving into the new house, some minor problems arose, but they were all handled by them in a responsible and efficient manner. Therefore, I am very happy to have chosen this place.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Frustrating experience

  • Anonymous
  • Verified HomeBuyer
  • December 08, 2025
  • Hesperia, CA

Whole process was very aggravating. From the delays to the lack of communication. Move in dates were pushed back 4 months. There was a constant rotation of realtors. Value is decent compared to larger cities. Disappointed in the lack of options for the home. Came with basic white cabinets and a horrible vinyl flooring. I do love the future plans for the area.

Lennar responded:
Thank you for your feedback. We are sorry to hear that you experienced delays and a lack of communication during your homebuying process. We hope to earn back your trust as we work to provide you with an improved homeowner experience. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 2

Good Value Purchase in Palm Springs

  • John S.
  • Verified HomeBuyer
  • December 03, 2025
  • Palm Springs, CA

The purchase was one of the best values on the market. The team was very helpful and Professional throughout the whole process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Emory, Jerry and the whole team

  • Christopher S.
  • Verified HomeBuyer
  • December 03, 2025
  • Indio, CA

My Wife and I recently purchased a new home from Lennar, and we couldn't be happier with our experience. The entire process, from the initial consultation with the sales team to the final closing, was incredibly smooth and well-organized. Thanks to everyone involved!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not the best experience with Lennar

  • Frank M.
  • Verified HomeBuyer
  • November 26, 2025
  • Ontario, CA

My main point of issue with Lennar was their response times to emails, calls or texts. This especially goes to Tracy their salesperson, Julie in Finance and Lennar Title. Many errors on paperwork that took forever to fix. Once 5pm arrived, Tracy was nowhere to be found and when I finally moved in, no call, text or email to congratulate me from Tracy our salesperson. Every time I dealt with her, it was a job, albeit there were times she was great. Overall, Lennar was unorganized and left me out to dry quite often. I want to point out that Carlos in QA was a bright spot. He was very effective ...

Lennar responded:
Good afternoon Frank, Thank you for sharing your experience with us. We are sorry to hear that your homebuying experience did not meet your expectations. We are glad to hear the positive support you received from Carlos after your purchase, and we hope to continue earning back your trust by providing a great homeowner experience moving forward.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 4

Trustworthiness 4

Responsiveness 2

Not as smooth as we expected!

  • Jacqueline G.
  • Verified HomeBuyer
  • November 22, 2025
  • Ontario, CA

Several communication issues throughout the process. Seemed as though each sales rep, finance broker and escrow agent have too many clients and attention to each client is impacted. Issues after sale have been non stop with very little assistance in resolving the issues. Lennar needs to engage with their contracted vendors to ensure issues are resolved timely without putting the client/buyer in the middle considering these are their (Lennar) vendors.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Not very good

  • Manijeh T.
  • Verified HomeBuyer
  • November 19, 2025
  • Loma Linda, CA

The counter top in the kitchen is not good quality, with the price for the house, they could put better quality for counter top in the kitchens, it’s sensitive to hot plate. Also all the bathroom are vinyl, they could make it tile with no extra cost ….. After the closing, reaching to them was hard. I got my correct mailbox key after one month.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Final Walkthrough guy was excellent

  • Leroy H.
  • Verified HomeBuyer
  • November 18, 2025
  • Rancho Cucamonga, CA

Overall ok there are some things that could be done more efficient. Return call from Corina almost never happened. Response to concerning things regarding identifying my condo i don't like. We need something in front of the unit that identifies address. Still have not received how we address that. The numbers are on the side of the unit instead of in front. Doesn't help when we get deliveries to have to figure out which place to deliver because numbers are not in front of the unit.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4

Miss

  • Antionette J.
  • Verified HomeBuyer
  • November 18, 2025
  • Menifee, CA

Great experience very stressful but well worth it in the end

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

kakar

  • Qais K.
  • Verified HomeBuyer
  • November 12, 2025
  • Moreno Valley, CA

the sellers sucks, when they give me the keys alot was missing and my paperwork is still not complete

Lennar responded:
Good afternoon Qais, We appreciate your honest feedback and are sorry that your homebuying experience did not meet your expectations. We value the opportunity to earn back your trust and support you throughout your homeownership journey. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Seville Home Buying

  • Nalan N.
  • Verified HomeBuyer
  • November 04, 2025
  • Winchester, CA

The entire of using Lennar as a Mortgage Lender was very stressful and would never use them again. With such great credit and a huge amount of asset I felt I was treated like someone without a job or money. My real-estate agent Rosalie was the absolute best. she is the best employee Lennar has in this area

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

The maintenance team has been great! Jackie is awesome!

  • Carmen G.
  • Verified HomeBuyer
  • October 28, 2025
  • Menifee, CA

Pleasant helpful staff especially Jackie!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

all good

  • John M.
  • Verified HomeBuyer
  • October 22, 2025
  • Desert Hot Springs, CA

everything went good except crime in nova skyborne need to put back gate in.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Customer service needs work!

  • Anonymous
  • Verified HomeBuyer
  • October 16, 2025
  • Perris, CA

The product is great and I am happy with it. The customer service from the loan officers was not what I would have expected. Everything was via email. No one ever called to tell you who would be calling you next, or what the next steps were. You would just receive an email from someone new making request. Very impersonal for such an important purchase. The initial agent was missing in action unless they needed something signed on their end. Never reaching out along the process to see if we had questions.

Total Score 4


Quality 5

Trustworthiness 3

Responsiveness 2

Thank you Lennar Team

  • Jerry H.
  • Verified HomeBuyer
  • October 15, 2025
  • Menifee, CA

My wife and I never expected to purchase a new build but our daughter had such a great experience with their Lennar new build a year ago she encouraged us to visit the Legado community. The rest is history from the moment we met Gail and began the process of home ownership with Lennar. Best experience from May until August we sign escrow. Our new home price and mortgage everything we could have asked. Definitely appreciate every person we met on the Lennar team as each one made our home buying experience a dream come true. Jerry H.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kamran

  • Kamran B.
  • Verified HomeBuyer
  • October 15, 2025
  • Loma Linda, CA

We just moved to new home, it was our first experience overall every thing was good, but still had some issues with material like comboard fresher. And other things

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Great First Time Home Buying Experience

  • Dante J.
  • Verified HomeBuyer
  • October 15, 2025
  • Ontario, CA

From start to finish. Lennar did a great job keeping me informed with the whole buying process. Any questions I had, were answered in a respectable time frame. I’d highly recommend Lennar to anyone looking to buy a home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5