Lennar Reviews in Riverside San Bernardino, CA

Get your own inspection. Have everything addressed before moving in.

Great incentives, all issues found in walkthrough fixed promptly. Minor complaints: the fridge filter was clogged before closing and I couldn’t use the fridge to drink water and the appliance warranty wouldn’t cover the cost. Contractors used both for window blinds and solar panels are unresponsive and error prone. Its been 2 months and my solar panels still are not functioning due to a permit error. My blinds are still not installed correctly.

The staff was amazing and very accommodating as well as quick to ensure we close on time .

Once the house is sold, the sales rep is horrible on following up. I am still owed money, going on 2 months of wait time.

Truly the most nightmare experience ever. Just 1.5 months in, I need more fingers just to count the amount of problems I’ve encountered with this house and the whole process. I truthfully regret ever buying this house, and would not recommend Lennar to anyone ever.

The whole experience was easy. I am really enjoying my new home and like the neighborhood.

The sales office staff and the concierge staff isn’t very responsive nor do they seem to know a lot about the houses on the spot. I got the feeling that they were always busy and due to the fact that the sales staff was love to a new track each month they didn’t know much about the houses. Lennar having a couple documents of general information that sales staff could give out to buyers would help out. And if possible each office could keep a list of FAQ to give out would be very helpful. Also, no one ever told me that the solar wouldn’t work for the 1st couple months only learned that the day I got the keys. I do like that the condos are built so that very little sound is heard from the next door units. Please note that the 1 car garage can be a tight fit depending on the car. The maintenance group is very responsive and helpful. ... More

We were so pleased with the home buying experience with Michael. He did a great job navigating us through the home buying process. Answered any questions we had in a timely manner. Chris was a pleasure to work with and helped us get settled with our new home. He’s been right on top of any requests and has been a great resource since our closing. Would highly recommend Lennar for your next home.

We are first time homebuyers and everyone who helped us in Lennar were all very friendly, helpful, and patient. I would recommend to anyone looking to purchase a new home.

Great service. Knowledge staff. I would recommend Lennar to friends and family

Jason and Maria were definitely a pleasure to work with Carlos also was very professional all of them are valuable assets to lennar I'm definitely recommending lennar to people I know I think the HOA fee is way over priced and should be lowered a few people I tried to refer to said no to the offer simply because of the HOA fee

Quality and workmanship of drywall and paint was lacking.

After showing interest in the property our Lennar agent would not reply or answer any of our questions. It was almost impossible to get a response and even delayed our closing date. Our Lennar lending agent also lacked urgency in a market were rates were fluctuating daily. I wish we would have had better communication because the process caused a lot of stress and anxiety in a time when we should have been excited and celebrating our new home purchase.

This group is outstanding. They make sure to go the extra mile to see that you are more than satisfied with every aspect of the purchase.

Robyn was the only great and helpful person in the entire process who response to calls. As it stand I don’t even know who to call to activate my solar panels and paying close to $500 for electricity bill. I hope I get a better experience.

We were the last buyer in the buildout phase. From contract to closing escrow was about 3 months! We got the GenSuite model. Good value for the price we paid. Everyone was great to work with.

The entire process from the beginning to end was great. Every person I dealt with at Lennar was kind & humble to explain things. I am greatful.

There was an issues on the outside and I was trying to claim that issue thru website bit it wasn’t working. So, I emailed one of the personal and haven’t got the response yet!!

(2/5) Stars Great Price, But Regret Rushing — Disappointed with Warranty Support I bought my Lennar home thinking I got a great deal, and at first, I was really happy. The sales team and loan officers were excellent—professional, helpful, and made the buying process smooth. But once I moved in, the issues started. I officially got my keys on May 21, and by July 1, I already had a plumbing problem. I was told the repair would happen on July 7, and here we are—nothing has happened. The warranty department has been disappointing, I’d rate them a 2 out of 5 at best. The plumbing company Lennar works with hasn’t followed through, and it’s frustrating as a new homeowner to feel ignored. It’s a shame because I was even considering buying another Lennar home for my son—but after this experience, I’ll be looking elsewhere. Lennar needs to take homeowners seriously after the sale too—not just during. ... More

The people handling the loan took forever to respond, would not read emails I sent them before asking me for information, information which I clearly stated in the email I sent. Quality control seemed to miss an extremely crooked window, an EV charger that was installed upside down and with a connection that doesn’t work. No Lennar is stating they won’t pay for the adapter or fix the issue. I do not like I could not change the countertop or cabinets, I can’t believe a master bathroom is sold as a tub/shower combo without the option to change it. Didn’t like the very limited options offered by Lennar compared to other builders ... More

Buying experience was not like any I have expienced before. Communication was horrible. Loan requirements were ridiculous. Took forever to get loan approved and then rushed to close and got keys before home was entirely complete. Still working on the solar to complete process. Streets in front still have construction wear and damage and markings because I got a model home location so streets look old. Was not happy that quality of work is not a guarantee to upgrade shower heads and design of bathroom door in master bedroom is so difficult to close as it’s maybe an inch from toilet and no help with a fix. It was nice to have a new home but all the issues is not worth it for the high cost of the home ... More

Our buying experience started great, we were very excited to get approved for the home. The home-buying process started great and then continued to go downhill. By the end of the process we still had no idea what day we would close. It was very stressing. The workmanship on the home varies. Some things are done really well, like the appliances, but the attention to details is lacking. For example, where the countertop pieces in the kitchen meet, one side is cornered and the other is not. There were scratches on the island that didn't come out. There are clumps of paint on the underside of the stair railing. The shower drains were loose, just sitting on the drain, not done correctly. A door frame has a gap between the frame and the wall, not patched. They could have done a better job for what we paid for the house. The only positive thing since we've moved in is the Lennar Service Request process. Our Service Manager Frankie is AMAZING! He has handled everything for us, quickly and professionally. ... More

Loving the new house. Lice layout and good value for the price paid.

This is the 3rd new home I’ve purchased, but the first from Lennar. And while they did provide a very competitive closing deal package, the endless disclosures, the “have to do it the Lennar way or no-way” , the incompetency, broken promises or down right lies by some of the folks we worked with in the mortgage department, Sales team and warranty/customer service folks, never again. They cheated our Agent out of her commission! We purchased a model home and we’ve had to have suppliers out to fix a broken irrigation system, correct electrical wiring (who puts a refrigerator and microwave and 2 other outlets on the same breaker?), water lines under kitchen sink and now repair water leaking from the ceiling due to the air conditioner, whose drip pan is now broken? Pretty sure it was broken when installed into the ceiling, in a location designed by Lennar that no way can it be serviced/maintained. It’s literally crammed into this space. Our neighbor is having similar issues. Never again will I purchase a new home from Lennar. ... More

Overall good experience, staff were very responsive