Lennar Reviews in Riverside San Bernardino, CA

The purchase was one of the best values on the market. The team was very helpful and Professional throughout the whole process.

My Wife and I recently purchased a new home from Lennar, and we couldn't be happier with our experience. The entire process, from the initial consultation with the sales team to the final closing, was incredibly smooth and well-organized. Thanks to everyone involved!

My main point of issue with Lennar was their response times to emails, calls or texts. This especially goes to Tracy their salesperson, Julie in Finance and Lennar Title. Many errors on paperwork that took forever to fix. Once 5pm arrived, Tracy was nowhere to be found and when I finally moved in, no call, text or email to congratulate me from Tracy our salesperson. Every time I dealt with her, it was a job, albeit there were times she was great. Overall, Lennar was unorganized and left me out to dry quite often. I want to point out that Carlos in QA was a bright spot. He was very effective and his response times were superb. ... More

Several communication issues throughout the process. Seemed as though each sales rep, finance broker and escrow agent have too many clients and attention to each client is impacted. Issues after sale have been non stop with very little assistance in resolving the issues. Lennar needs to engage with their contracted vendors to ensure issues are resolved timely without putting the client/buyer in the middle considering these are their (Lennar) vendors.

The counter top in the kitchen is not good quality, with the price for the house, they could put better quality for counter top in the kitchens, it’s sensitive to hot plate. Also all the bathroom are vinyl, they could make it tile with no extra cost ….. After the closing, reaching to them was hard. I got my correct mailbox key after one month.

Overall ok there are some things that could be done more efficient. Return call from Corina almost never happened. Response to concerning things regarding identifying my condo i don't like. We need something in front of the unit that identifies address. Still have not received how we address that. The numbers are on the side of the unit instead of in front. Doesn't help when we get deliveries to have to figure out which place to deliver because numbers are not in front of the unit.

Great experience very stressful but well worth it in the end

the sellers sucks, when they give me the keys alot was missing and my paperwork is still not complete

The entire of using Lennar as a Mortgage Lender was very stressful and would never use them again. With such great credit and a huge amount of asset I felt I was treated like someone without a job or money. My real-estate agent Rosalie was the absolute best. she is the best employee Lennar has in this area

Pleasant helpful staff especially Jackie!

everything went good except crime in nova skyborne need to put back gate in.

The product is great and I am happy with it. The customer service from the loan officers was not what I would have expected. Everything was via email. No one ever called to tell you who would be calling you next, or what the next steps were. You would just receive an email from someone new making request. Very impersonal for such an important purchase. The initial agent was missing in action unless they needed something signed on their end. Never reaching out along the process to see if we had questions.

My wife and I never expected to purchase a new build but our daughter had such a great experience with their Lennar new build a year ago she encouraged us to visit the Legado community. The rest is history from the moment we met Gail and began the process of home ownership with Lennar. Best experience from May until August we sign escrow. Our new home price and mortgage everything we could have asked. Definitely appreciate every person we met on the Lennar team as each one made our home buying experience a dream come true. Jerry H.

We just moved to new home, it was our first experience overall every thing was good, but still had some issues with material like comboard fresher. And other things

From start to finish. Lennar did a great job keeping me informed with the whole buying process. Any questions I had, were answered in a respectable time frame. I’d highly recommend Lennar to anyone looking to buy a home.

Get your own inspection. Have everything addressed before moving in.

Great incentives, all issues found in walkthrough fixed promptly. Minor complaints: the fridge filter was clogged before closing and I couldn’t use the fridge to drink water and the appliance warranty wouldn’t cover the cost. Contractors used both for window blinds and solar panels are unresponsive and error prone. Its been 2 months and my solar panels still are not functioning due to a permit error. My blinds are still not installed correctly.

The staff was amazing and very accommodating as well as quick to ensure we close on time .

Once the house is sold, the sales rep is horrible on following up. I am still owed money, going on 2 months of wait time.

Truly the most nightmare experience ever. Just 1.5 months in, I need more fingers just to count the amount of problems I’ve encountered with this house and the whole process. I truthfully regret ever buying this house, and would not recommend Lennar to anyone ever.

The whole experience was easy. I am really enjoying my new home and like the neighborhood.

The sales office staff and the concierge staff isn’t very responsive nor do they seem to know a lot about the houses on the spot. I got the feeling that they were always busy and due to the fact that the sales staff was love to a new track each month they didn’t know much about the houses. Lennar having a couple documents of general information that sales staff could give out to buyers would help out. And if possible each office could keep a list of FAQ to give out would be very helpful. Also, no one ever told me that the solar wouldn’t work for the 1st couple months only learned that the day I got the keys. I do like that the condos are built so that very little sound is heard from the next door units. Please note that the 1 car garage can be a tight fit depending on the car. The maintenance group is very responsive and helpful. ... More

We were so pleased with the home buying experience with Michael. He did a great job navigating us through the home buying process. Answered any questions we had in a timely manner. Chris was a pleasure to work with and helped us get settled with our new home. He’s been right on top of any requests and has been a great resource since our closing. Would highly recommend Lennar for your next home.

We are first time homebuyers and everyone who helped us in Lennar were all very friendly, helpful, and patient. I would recommend to anyone looking to purchase a new home.

Great service. Knowledge staff. I would recommend Lennar to friends and family