Lennar Reviews in Sacramento, CA
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What Sacramento Homeowners Have to Say About Lennar.
Read all 259 verified reviews from homeowners that built a new home with Lennar in the Sacramento area. Sacramento homeowners have rated Lennar an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Sacramento Area
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Customer Reviews
VERY POOR WORKMANSHIP
- Anonymous
- Verified Homebuyer
- October 20, 2026
- Roseville, CA
Hire people who take pride in their work. There are so many issues with this house.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Jake was terrible. My whole experience with Jake was terrible.
- Jamelia R.
- Verified Homebuyer
- October 16, 2026
- Plumas Lake, CA
I wanna write this review in regards to my home buying experience with Jake. I just feel like. He was very unresponsive. He wasn't to appease or appealed by me buying the home. When I came to get my keys he had my keys in a duffel bag and told me that there was a cutting board in there. He did not have a welcome sign. Nothing welcome home. Nothing my home looked like I was a renter moving into a tenant home that I was renting he did not offer to come down there to take pictures. Nothing I just believe that Jake is the wrong person to have selling homes and maybe it's because I was a minority, ...
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Excellent Experience
- Erin H.
- Verified Homebuyer
- October 15, 2026
- El Dorado Hills, CA
Both buying the house and once I moved in, everyone at Lennar is so helpful. Any issue is taken care of immediately. Quality of the house is average, as far as hardware, carpeting (poor), bright white paint (I've already changed that), garage unfinished. Appreciate backyard was landscaped (and front yard—we are told don't touch/change anything). Clubhouse, pool, open areas (lots of green space) are beautiful. Love the walking trails, paved even. For the price it was a great buy to be living in this beautiful community.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
Exceeds expectations.
- Vladimir T.
- Verified Homebuyer
- October 13, 2026
- Sacramento, CA
Quality of work. Keep they promises. They did what they promised. They responded in a timely fashion. Good job exceeds expectations.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Definitely Room for Improvement
- Anonymous
- Verified Homebuyer
- October 13, 2026
- Roseville, CA
My experience was that the home buying agent was rude and a bit full of herself. The workmanship in the home was somewhat of a disappointment. There was grout on tile surfaces, there is the most minimum of flat paint on the walls and wiping any spot results in removing paint down to the sheetrock. The fireplace does not emit any heat, which a simple addition of a blower could have fixed. Only a 1 year warranty on windows; my prior home had a lifetime warranty for original owners. My prior home was built by ***** and was of a much better quality. I have issues with the irrigation in the ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Quality has gone downhill
- Patricia Jean Campbell Trustee of The C.
- Verified Homebuyer
- October 10, 2026
- El Dorado Hills, CA
This is our 4th Lennar home and Lennar has put in lower quality appliances, faucets, toilets and fixtures. Not to mention no cabinets in the laundry room - ridiculous and disappointing
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Heritage placer vineyards
- Anonymous
- Verified Homebuyer
- October 06, 2026
- Roseville, CA
Sales process was good. Enjoyed the sales rep. Made a mistake on choosing the home and Lennar wasn't responsive to my requests. Had to reach out multiple time and management didn't directly respond. It would have been an unusual request but would have appreciated direct feedback. Lessons learned.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Bad communication for first time homebuyers.
- Luis Enrrique M.
- Verified Homebuyer
- September 18, 2026
- Sacramento, CA
First time buying a home and I would say as soon as we signed the dotted line for our home, communication fell off tremendously. It was extremely frustrating when my wife and I tried contacting our home consultant and lender with questions we had regarding our home and mortgage, to the point of no follow ups, no answers at all, and no trust in the process we were getting the best deal we could get in these hard economic times. I would say everything else was good and the home is what we wanted, just the communication with our new home consultant and lender was bad. If they were busy, then ...
Total Score 3
Quality 4
Trustworthiness 2
Responsiveness 1
The realtors were nice and helpful however did not offer or show us all the different types of houses.
- Anonymous
- Verified Homebuyer
- September 08, 2026
- Galt, CA
The agents being more knowledgeable of what is offered.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 5
Started off good alot of hidden info when we put deposit in November for new build ready in July loan officer horrible all they want is money no convo
- Anonymous
- Verified Homebuyer
- September 08, 2026
- Plumas Lake, CA
Lennar in plumas lake Rose we meet very nice and helpful October 2025 put deposit new build ready in July never heard from anyone until July and when we did all the stuff we went through with lennar loan officer was the worse experience for our 1st home non responsive on any questions loan numbers all over the place and only time we get to talk or call back it was always for money that's all and when we give it there numbers would be wrong and they keep asking for more n more terrible experience home quality very fast build not quality just quantity and so hard fir them too responsive on ...
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 1
Once our offer was accepted the process felt purely transaction and extremely stressful due to lack of responses from a terrible sales agent.
- Anonymous
- Verified Homebuyer
- September 04, 2026
- Elk Grove, CA
Encourage better customer service from your sales agents. This was a terrible experience overall even if the house is nice.
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 2
Shouldn't have high expectations for Lennar
- Ashley Noel B.
- Verified Homebuyer
- September 02, 2026
- Rancho Cordova, CA
The customer service was the most unprofessional experience I've encountered in all my years of buying homes. The staff clearly needs customer service training. When people are spending $800,000 on a home, they should be treated with far more respect and professionalism.
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Good working with the lennar home team
- Anonymous
- Verified Homebuyer
- September 01, 2026
- Sacramento, CA
All the material is good but after you move in the house later sometimes the small seal are not fill properly next to the sliding door n the ants start coming n now dealing with ants issues.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Marchelle was so awesome to work with. The flow from start to move was so smooth. She delivered.
- Jon Kevin R.
- Verified Homebuyer
- August 21, 2026
- Roseville, CA
The house was beautifully built with good structure.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
It was good
- Anonymous
- Verified Homebuyer
- August 21, 2026
- Rancho Cordova, CA
It was good
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Excellent
- Anonymous
- Verified Homebuyer
- August 08, 2026
- Plumas Lake, CA
The quality of the home is outstanding, family and friends compliments how beautiful our home is.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
problems
- Anonymous
- Verified Homebuyer
- August 06, 2026
- El Dorado Hills, CA
have had a few big issues come up, one the after the first weekend i moved in (still not resolved, but the natural spring dried up for the summer). the other major one was solar panel had melted part. once taken up by a step Lennar Rep it was replaced.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 4
Big concrete cracks in my driveway within two months that I moved, but Lennar didn't fix it and said it's not on us you gotta fix it. It's literally first months of living in brand new house they don't take responsibility of fixing it.
- Sayed L.
- Verified Homebuyer
- July 29, 2026
- Rancho Cordova, CA
My issues.
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Overall satisfied
- Anonymous
- Verified Homebuyer
- July 22, 2026
- Roseville, CA
Provide buyers option to "uninstall"'or "take out" some standard parts/materials in the house while being built. Makes it easier for when upgrades are done.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
I was assigned to the Home buyer concierge and he never reply to the customer inquiry or request. This is like a block hole once payment submitted the customer never receive any care anymore. I was promised items at construction meet and never delivered
- Anonymous
- Verified Homebuyer
- July 20, 2026
- Elk Grove, CA
I was assigned to the Home buyer concierge and he never reply to the customer inquiry or request. This is like a block hole once payment submitted the customer never receive any care anymore. I was promised items at construction meet and never delivered
Total Score 2
Quality 4
Trustworthiness 2
Responsiveness 1
Beautiful and well built home
- Richard G.
- Verified Homebuyer
- July 11, 2026
- Roseville, CA
Our new Lennar home is gorgeous and we couldn’t be happier with the agent (*****) and the *****. Everyone mentioned was very professional and made the experience really confortable.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Professional and Friendly people
- Ka T.
- Verified Homebuyer
- July 08, 2026
- Elk Grove, CA
All people working for my new home are great! Esp praise to Loan Officer - Pravdeep Daroch. Very professional and helpful person to get me thru the loan process. I really appreciate Lennar.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pushy and misleading
- Anonymous
- Verified Homebuyer
- July 07, 2026
- Roseville, CA
Lennar sales agent….wishing could have delt with someone else, but was left feeling stuck and with no other choice. Finance was the best experience (***** was great).
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
***** with home Felt like sales person did not do a good job. Representing my wants.
- Brian H.
- Verified Homebuyer
- July 07, 2026
- El Dorado Hills, CA
Happy with the home Except I paid for a premium lot And they built a solid fence taking away the views. Was told by the agent this was going to be a rod iron fence. Sales person ignored emails
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 1
Sales t
- Melanie A.
- Verified Homebuyer
- July 06, 2026
- El Dorado Hills, CA
Working with the sales office was a positive experience. Once a contract is written up things happen fairly quickly. I did feel on more than one occasion when I needed something from Lennar the response could have been better and follow up on their end needs some improving. The home is lovely and the model choices are exceptional, nothing is perfect so a flaw or two is likely, but the responsiveness is very good from the builder to make things right.
Total Score 3
Quality 4
Trustworthiness 5
Responsiveness 5
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