Lennar Reviews in Sacramento, CA
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What Sacramento Homeowners Have to Say About Lennar.
Read all 240 verified reviews from homeowners that built a new home with Lennar in the Sacramento area. Sacramento homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Sacramento Area
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Customer Reviews
Hot water problems
- Virgil H.
- Verified HomeBuyer
- July 24, 2019
- Roseville, CA
We run out of hot water every time we shower.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
You need to be picky
- Monica R.
- Verified HomeBuyer
- July 17, 2019
- Folsom, CA
We bought at Gala in Folsom and love the house and neighborhood. During our preliminary walk through, there were a lot of issues with attention to details. We were very vocal and met with the supervisor and insisted that the finishes needed to be comparable to the model home. That required changing out windows, repainting trim, cleaning up caulking, etc. We are keeping a list of repairs for the 90 day walk through, including another window that is inoperable and a faulty doorbell/security system. All that being said, we love the house plan and the neighborhood.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Excellent
- Michael P.
- Verified HomeBuyer
- July 17, 2019
- Sacramento, CA
Excellent work
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar needs to work on their customer service
- Steven C.
- Verified HomeBuyer
- July 17, 2019
- Plumas Lake, CA
Really shocked on the corners you turn to make a sell. Substandard materials and appliances that the new home owner needs to upgrade from the beginning. Concentrators don't finish the job or never come back to complete the job. I constantly have to remind supervisor of work still needing to be completed 5 months after we have taken possession of the property.
Lennar responded:
Hi Steven, thank you for your comments about the quality of your new home. We are sorry for any difficulties you've had during this process. If there is anything we can do to assist, please email us at corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 1
Responsiveness 1
Lennar has been great to work with!
- Melissa S.
- Verified HomeBuyer
- July 10, 2019
- El Dorado Hills, CA
The process of buying a home with Lennar was very easy. After moving in, the still remain very responsive to issues. Overall, a wonderful experience. My only criticism would be that it seems they put these homes up in a hurry which causes some shoddy work. I think I would rather wait a couple of extra months for a home that is complete and beautiful on the inside instead of finding a bunch of little things that could have been done better, completed, nicer, etc.. But great experience overall!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Disappointed
- Anonymous
- Verified HomeBuyer
- July 09, 2019
- Rancho Cordova, CA
Cheap materials used throughout the home. When I bring issues up in the 1 year warranty, I’m told to wait until it’s closer to 1 year of being in the home before submitting problem tickets. Just overall bad experience. Will definitely go with a different home builder for the next home purchase.
Lennar responded:
Thank you for sharing your comments. We are sorry to hear about your experience. Please contact us at corporatecustomercare@lennar.com with the details of any items needing to be addressed, so we can review and follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
My review of Lennar over all is very favorable, However I have two issues that you should know about that will help you make Lennar even better. better.
- Lucia D.
- Verified HomeBuyer
- July 04, 2019
- Sacramento, CA
1. After our purchase we had a excellant walk thru. The only discrepancies found were by the Lennar employee, and they were superficial. We were trying to move in early but had to wait the one week requirement for the builders to fix the discrepancies found, with out a way to waive them. It seems your requirement to have a pristine built house needs to have some flexabillaty, like a waver signed by us to forego the discrepancies. 2. We purchased a home outside the security gates. So, as compensation Lennar installed our rear landscaping. The landscape included a sidewalk down the side, from ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Happy and Satisfied
- Jennifer L.
- Verified HomeBuyer
- June 27, 2019
- Rancho Cordova, CA
We have been extremely happy with our home. The responsiveness if there has been a problem is quite fast and efficient. The one time we needed to report something, it was taken care of quickly and professionally.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Good construction quality and overall value.
- Edgar V.
- Verified HomeBuyer
- June 26, 2019
- Woodland, CA
Good construction quality and overall value. Issues with getting small items taken care of in time even though they are covered by the warranty.
Lennar responded:
Hi Edgar, we are happy to hear that you love your new home. Please send a message to us at corporatecustomercare@lennar.com with any items that need to be addressed. We will follow-up for you. – Lennar Customer Care
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 1
Excellent builder
- Thomas T.
- Verified HomeBuyer
- June 26, 2019
- Sacramento, CA
We purchased our new home in February, and have been very pleased with our purchase. The home as with any construction project like a remodel required a few minor touch ups. The difference is the Lennar group has been very willing and quick to fix any issues. I highly recommend Lennar as a builder.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Good overall
- Anthony L.
- Verified HomeBuyer
- June 25, 2019
- Roseville, CA
Good overall
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Extremely unhappy
- Anonymous
- Verified HomeBuyer
- June 25, 2019
- Folsom, CA
My experience with Lennar was terrible. The workmanship and attention to detail was extremely poor and I will never buy another Lennar home or recommend Lennar homes to anyone!
Lennar responded:
Thank you for your feedback. We are sorry to hear about your experience. If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. Thank you.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Low quality especially for the price
- Barbara S.
- Verified HomeBuyer
- June 18, 2019
- Sacramento, CA
Where to start...cheap cabinets with very poor installation (lots of exposed raw wood, drawers that don't close properly) poorly installed island countertop, cracks in drywall and cement, major ant problem, refrigerator circuit breaker flipped twice in first few months, and what makes it even worse is that Lennar does not follow through on repair requests. I get the feeling they hope I'll get tired of asking and just give up.
Lennar responded:
Hi Barbara, thank you for your feedback about the quality of your home. We are sorry for the difficulties you described. Please send a message to us at corporatecustomercare@lennar.com with the information about your outstanding items. We will be happy to review and follow-up for you.
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - Always a pleasure!
- Jose G.
- Verified HomeBuyer
- June 18, 2019
- Roseville, CA
Always a pleasure!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Happy with our purchase
- Steven L.
- Verified HomeBuyer
- June 11, 2019
- Sacramento, CA
Lennar has been extremely responsive and helpful when I have contacted them.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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