Lennar Reviews in Sacramento, CA
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What Sacramento Homeowners Have to Say About Lennar.
Read all 70 verified reviews from homeowners that built a new home with Lennar in the Sacramento area. Sacramento homeowners have rated Lennar an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Sacramento Area
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Customer Reviews
Lennar - Love my Lennar home and the community
- Kenneth L.
- Verified HomeBuyer
- September 29, 2020
- Roseville, CA
Love my Lennar home and the community
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
You need to be picky
- Monica R.
- Verified HomeBuyer
- July 17, 2019
- Folsom, CA
We bought at Gala in Folsom and love the house and neighborhood. During our preliminary walk through, there were a lot of issues with attention to details. We were very vocal and met with the supervisor and insisted that the finishes needed to be comparable to the model home. That required changing out windows, repainting trim, cleaning up caulking, etc. We are keeping a list of repairs for the 90 day walk through, including another window that is inoperable and a faulty doorbell/security system. All that being said, we love the house plan and the neighborhood.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Still waiting for repairs 120 days moved in.
- Brady H.
- Verified HomeBuyer
- July 06, 2021
- El Dorado Hills, CA
Still waiting for repairs 120 days moved in.
Total Score 5
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Finish work ...
- Robert L.
- Verified HomeBuyer
- March 17, 2020
- Elk Grove, CA
The taping job on my ceilings shows all the joints , especially in the bedrooms. I believe they skipped a coat of mud. They were behind at the time doing my Sheetrock , tape and skim. They had one more coat to put , I went to look the next day and it was textured. I’d rather leave it now the way it is than have them come mess my house up to fix it. Painting was horrible on the exterior. Shadows everywhere through the paint where the paint is not solid and you can see the grey stucco. I’ll be repairing this year because mostly we don’t like the color but also because the quality. Everything ...
Total Score 4
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Overall Happy New Homeowner
- Sherri P.
- Verified HomeBuyer
- September 26, 2019
- Folsom, CA
The sales team, design center and construction mangers in addition to Chris that handles the warranty are excellent and appreciate any questions or feedback we have. The quality of the materials/workmanship from the drywall company was below par. So many mistakes and problems with them after I closed.
Lennar responded:
Hi Sherri, thank you for sharing your comments about your home. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Customer care staff are very responsive!
- Anonymous
- Verified HomeBuyer
- July 30, 2019
- Roseville, CA
Good for active residents but need to address not so active resident who have dogs. Not even a small dog park or grass in the community center for dogs to play. In my estimation about 40% of the residents have dogs. Even Millenials now love dogs :)
Total Score 4
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Hot water problems
- Virgil H.
- Verified HomeBuyer
- July 24, 2019
- Roseville, CA
We run out of hot water every time we shower.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
review
- Anonymous
- Verified HomeBuyer
- June 19, 2024
- Woodland, CA
very good in general for the price paid
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Love our new house but find a new problem every week. Lennar fixes them all, but very annoying.
- Anonymous
- Verified HomeBuyer
- March 17, 2020
- Plumas Lake, CA
We LOVE our new house. Let me start with that. No regrets on buying it. There is a glaring downside though. Every week something else is wrong with the electrical mostly, or occasionally something else. Still would buy again, but they really need to get better at pre move in inspections, and hire competent electricians.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Good experience
- Bill W.
- Verified HomeBuyer
- February 26, 2020
- Roseville, CA
Very simple process. Answers and time line straight forward
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Lennar Builders Sparks
- Donna T.
- Verified HomeBuyer
- February 26, 2020
- Elk Grove, CA
We bought a Model from Lennar. Everything in the Model were purchased in the home buying. Only wished more time was given during the walk thru (2 hours) to discuss items in the Model requiring fix or touch-up. The only statement we were given was we bought the Model in an "AS IS CONDITION". We were sadden that Lennar sells a new home in an As Is Condition. Inasmuch, we were still excited to live in a Smart Home. Wished the builder would have provided additional Smart Devices instead of receiving just the minimum to get the home started.
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Overall we were happy but I wouldn’t say everything was perfect.
- Erin K.
- Verified HomeBuyer
- February 26, 2020
- Elk Grove, CA
Overall we were happy but I wouldn’t say everything was perfect.
Lennar responded:
Hi Erin, thank you for sharing your feedback with us. Please email us at corporatecustomercare@lennar.com with any concerns, so we can research and follow-up for you. – Lennar Customer Care
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Good buying experience and recommend this community
- Richard B.
- Verified HomeBuyer
- November 21, 2019
- El Dorado Hills, CA
Steve our sales person communicated well to make the purchase enjoyable. Moved in on time as promised . Homeowner orientation with dru and Danny and Amazon went well. We love the layout of our new home and the neighbors on the block. Excellent community layout and amenities. Had some minor issues with the house but Igor has taken care of them. His communication and follow up is outstanding. We are very pleased with our purchase decision and recommend these homes for over 55 active adults.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
All good
- Vijay B.
- Verified HomeBuyer
- September 26, 2019
- Rancho Cordova, CA
Great
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Poor granite choice
- Antoinette Z.
- Verified HomeBuyer
- April 28, 2020
- El Dorado Hills, CA
I have had granite in 3 other homes and never had to seal it right after purchase. Home Depot gives a 15 year warranty on their granite purchases for kitchens and bathrooms. After I moved in I started to get stains on my granite in the kitchen and bathroom and that is when I found out I had to seal it. They have a full page disclosure in the thick purchase contract that covers them that they are not responsible for stains in granite. Very convenient. I put a sack of oranges on the granite and one leaked and now I have a huge stain on may brand new counter. I called a professional ...
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Happy with our purchase.
- Anonymous
- Verified HomeBuyer
- April 21, 2020
- Elk Grove, CA
Happy with our purchase. There were minor issues after we moved but they helped us resolve it.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Not happy with workmanship
- Anonymous
- Verified HomeBuyer
- November 03, 2020
- Folsom, CA
Sloppy workmanship. While it is great that Lennar gives you a full year to file issues that you find with your new house and they would come and fix at no cost, I'd rather not have to do that. Especially on kitchen cabinets and outdoor paint job. These are issues that are easily spotted.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Selecting Home and Lot
- Robert D.
- Verified HomeBuyer
- November 20, 2020
- Roseville, CA
There was a large selection of home styles and lot locations. Once you decide the size and design of the house you want be sure to ask on what lot this style of house will be built. You can't pick a lot and say I want my house here. The style of house and what lot it will be on has already been decided in the master plan. Then ask what is the release date for that lot and when will the house be finished. Lennar is very good with their projections of when a home will be ready to move in. You need this information so you can plan the sale of your home and when you can move into the new Lennar ...
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Lennar - Warranty service is very problematic.
- Susan H.
- Verified HomeBuyer
- November 17, 2020
- Roseville, CA
Warranty service is very problematic. Otherwise I am happy with the build.
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Subpar Craftmenship
- Anonymous
- Verified HomeBuyer
- April 08, 2020
- Elk Grove, CA
I found the work done by the trade partners was sloppy and not done with any care.
Total Score 3
Quality 2
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Lots of things undone.
- Joanne G.
- Verified HomeBuyer
- March 17, 2020
- El Dorado Hills, CA
Lots of things undone. Quality terrible, low class Very disappointing
Total Score 3
Quality 2
Trustworthiness 4
Value 3
Responsiveness 5
Lennar - Good construction quality and overall value.
- Edgar V.
- Verified HomeBuyer
- June 26, 2019
- Woodland, CA
Good construction quality and overall value. Issues with getting small items taken care of in time even though they are covered by the warranty.
Lennar responded:
Hi Edgar, we are happy to hear that you love your new home. Please send a message to us at corporatecustomercare@lennar.com with any items that need to be addressed. We will follow-up for you. – Lennar Customer Care
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 1
Disappointed.
- Tonyia M.
- Verified HomeBuyer
- September 28, 2020
- Sacramento, CA
These homes are thrown together so fast, the quality of workmanship from subcontractors are horrible!!
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
New home warranty work is very difficult to schedule and complete.
- Hillary N.
- Verified HomeBuyer
- November 21, 2019
- Sacramento, CA
Subcontractors don’t show to do warranty work when scheduled and need to return more than one time to complete the simplest correction.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Disappointed
- Anonymous
- Verified HomeBuyer
- July 09, 2019
- Rancho Cordova, CA
Cheap materials used throughout the home. When I bring issues up in the 1 year warranty, I’m told to wait until it’s closer to 1 year of being in the home before submitting problem tickets. Just overall bad experience. Will definitely go with a different home builder for the next home purchase.
Lennar responded:
Thank you for sharing your comments. We are sorry to hear about your experience. Please contact us at corporatecustomercare@lennar.com with the details of any items needing to be addressed, so we can review and follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 3
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