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Lennar Reviews in Sacramento, CA

What Sacramento Homeowners Have to Say About Lennar.

Read all 240 verified reviews from homeowners that built a new home with Lennar in the Sacramento area. Sacramento homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Sacramento Area

240 Reviews in Sacramento Area

Ratings by Category

Overall 3.8

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.7

Lennar in Sacramento Area

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Customer Reviews

New Home in El Dorado Hills

  • Teri J.
  • Verified HomeBuyer
  • March 03, 2026
  • El Dorado Hills, CA

I found buying a Lennar home to be an easy and friendly experience. Robert was very easy to work with and always available to answer questions or show me the home-again.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

Extremely unsatisfied customer

  • Xuan T.
  • Verified HomeBuyer
  • February 23, 2026
  • Elk Grove, CA

Craftsmanship and quality is junk! Put zero effort into building a home that we paid a lot of money for! One of the worst craftsmanship that I have ever encountered. If I could return the home I would! It will be the first and last time I will ever purchase a Lennar home. I would never recommend Lennar homes to friends or family!

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Construction Manager

  • Robert W.
  • Verified HomeBuyer
  • February 17, 2026
  • Rancho Cordova, CA

Jorge was our construction manager and he went above and beyond with everything.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Not happy with the service

  • Sanjay R.
  • Verified HomeBuyer
  • February 16, 2026
  • Sacramento, CA

I took control of the house by the end of Dec and till date the mailbox is not setup. I have reached out multiple times but none of them seem to have a concrete update. I left a voicemail as well but no one returned my call to provide me an update. Besides, this I have reached out to fix other cosmetic things at home but experience has not been great. Overall, I have to follow-up multiple times to get things done.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

They are very responsive when we needed them to fix some thins.

  • Catherine D.
  • Verified HomeBuyer
  • February 11, 2026
  • Roseville, CA

The people that work at Heritage Placer vineyards were very responsive, professional and helpful. This included sales, construction, title and other financial people

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Greatest experience mark and luis are amazing!

  • Sumanjit S.
  • Verified HomeBuyer
  • February 10, 2026
  • Sacramento, CA

From the gecko we came in with our own realtor and met Mark with Lennar made our process so easy by showing us homes he even brought out the go kart because he saw how excited my kids were to ride in one. Closing was so easy Peezy no hassle thank you for making our first one sounds amazing! Shout out Luis with the builder side he has been a great answering questions as well about the home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

So far everything is good!

  • Harry H.
  • Verified HomeBuyer
  • February 09, 2026
  • Roseville, CA

At 6 weeks of ownership I have not had any problems. The sales experience was professional and I have not discovered any "lies" told to me during the transaction.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Super happy with experience

  • Laura B.
  • Verified HomeBuyer
  • February 03, 2026
  • Roseville, CA

Buying process went super smooth and happy with everyone who made that possible

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our first home purchase

  • Cynthia C.
  • Verified HomeBuyer
  • February 03, 2026
  • Plumas Lake, CA

My husband and I had a great experience with Lennar. From viewing the model homes to the escrow process, everything went smooth. It was a hassle free and quicker process than my husband and I thought. Thank you Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Teresa

  • Victor J.
  • Verified HomeBuyer
  • January 23, 2026
  • Roseville, CA

I have a wonderful buying experience and would do it all over again

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lack of Communication & Guidance

  • Wesley O.
  • Verified HomeBuyer
  • January 23, 2026
  • Sacramento, CA

It was my partner & I’s first time purchasing a home and working with Prav (lender) and Devin (sales) was a PAIN. I would receive smart remarks from Prav on important questions I genuinely needed answered throughout the buying journey and after. Devin would never get back to me, timely. UPS could take 3-5 business days and I still would not get a response back from her. You guys excluded my personal realtor from the experience so who else can guide me other than you two? HORRIBLE. As for the house. I understand you guys want to build 50 houses by end of month but the quality control is ...

Lennar responded:
Thank you Wesley for bringing this to our attention. We’re sorry to hear about your experience with Prav and Devin, and understand how this could be disappointing. Please know we are actively working on improving our processes, and your feedback plays an important role in that effort. If there are any warrantable items that still need to be reviewed, please reach out to us by sending an email to CorporateCustomerCare@Lennar.com with details of your concern for us to assist. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 4

Responsiveness 1

Cher

  • Cheryl M.
  • Verified HomeBuyer
  • January 20, 2026
  • Roseville, CA

Purchasing experience was good. Not totally happy with the condition of property upon delivery.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Happy

  • Arron H.
  • Verified HomeBuyer
  • January 17, 2026
  • Sacramento, CA

This is our 3rd lennar houses within our family. We looked around at other builder homes but we still come back to Lennar. Im happy I was able to buy a dream home for my parents to live in.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great value smooth buying process of Lennar homes

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2026
  • Sacramento, CA

Buying our new home with Lennar in Sacramento was a wonderful experience! The sales team was professional, patient, and really took the time to walk us through every step. From selecting our floor plan to the final walkthrough, everything was seamless. We especially appreciated the clear communication and helpful guidance, they made what can be a stressful process feel easy and exciting!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great design but cheap materials

  • Elena F.
  • Verified HomeBuyer
  • January 13, 2026
  • Folsom, CA

Here is the 2 problems : 1. Awful backyard. No normal level of ground from house to backyard. Moisture are always here. No special adhesive material under the mulch . That’s why all neighbors have a lot of white fungus into the mulch and a lot of insects which grows from the organic wet and fungus material because of no material was laid on the ground. Now we have a lot of problems with flies and fungus. So now we need to get rid of all mulch and rebuild a normal level of ground. 2. Awful cabinets qualify. The material is like a paper. Very fragile and sensitive. I think in 1 year the ...

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 4

Jessica/Galt, Ca -New Home Consultant

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2026
  • Galt, CA

I just wanted to say that Jessica our New home consultant was great. She was very responsive, knowledgeable, professional and proactive. We absolutely love how she handled our process.. Jessica is the reason why we are in our home today, kind and on top of her game. Now other the other Christina the loan officer was horrible, she stop responding, would say she’d call us back or follow up but never did. She made buying a home beyond stressful, if you ever see her as your loan officer run .

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 2

No Communication and Misinformation

  • Jeanette R.
  • Verified HomeBuyer
  • January 08, 2026
  • Sacramento, CA

During the process of purchasing our house we worked with Christina and at first she communicated with us just fine but then she wouldn't return our calls and failed to follow up with us. She would tell us one thing and the next, it was different. She would say she was going to call us back with an update and never would. When we had to provide documents, i would provide them and they would keep asking for the documents over and over. I thought maybe what i sent didnt attach properly but then come to find out i was told Christina was supposed to call me and tell me to contact the credit ...

Lennar responded:
Good Morning Jeanette, we are sorry to hear that there were communication issues during your homebuying process. We appreciate you sharing this with us. We hope that moving forward, we can earn back your trust by providing you with a better homeowner experience. Sincerely Lennar Corporate Customer Care

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 1

Alex R

  • Aleksey R.
  • Verified HomeBuyer
  • January 07, 2026
  • Plumas Lake, CA

Grate builder. Quality material. Easy to work with.Excellent transaction. Five stars.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Home

  • Mandeep S.
  • Verified HomeBuyer
  • January 07, 2026
  • Rancho Cordova, CA

Overall a great experience for a first time home buyer.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

All looks good and they fixed the garage door

  • Anonymous
  • Verified HomeBuyer
  • December 24, 2025
  • El Dorado Hills, CA

Robert, one of the new home contact persons is great. Always gets back to us and helps us with multiple questions

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Excellent workmanship

  • Rashid M.
  • Verified HomeBuyer
  • December 23, 2025
  • Sacramento, CA

Home is beautiful built. Very good craftsmanship Good community

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Mortgage

  • Anonymous
  • Verified HomeBuyer
  • December 10, 2025
  • Roseville, CA

It seemed to me that the communication was lacking, we had to buy from Lennar because it was a new home, but I would not recommend them as a mortgage company.

Lennar responded:
Good afternoon, we are sorry to hear that your experience with the mortgage team did not meet your expectations. We hope you are now enjoying your home and look forward to regaining your trust by providing a great homeowner experience. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 3

Bad experience

  • Hamidreza A.
  • Verified HomeBuyer
  • December 09, 2025
  • Roseville, CA

Once we had an agreed upon price and I was ready to buy the particular home, the salesperson raised the price like $10000. shady business tactics by Lennar. Won’t be getting my business any longer

Lennar responded:
Good afternoon Hamidreza,

We are sorry to hear that you had a bad home-buying experience with Lennar. Moving forward, We hope we can earn back your trust by providing you with an improved Homeowner experience. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 4

One frustration after another.

  • Kathryn K.
  • Verified HomeBuyer
  • December 04, 2025
  • Elk Grove, CA

Most of the salespeople were the WORST. I sent the same scanned documents over and over again but was repeatedly asked for them by various people in different states .One finance person emailed me every day for six days in a row asking me for documents that had been sent. He didn't respond to my texts or emails and finally admitted he never opened the files I had sent. The same happened with another rep in another state. My last name is 6 letters long, but it was REPEATEDLY misspelled in documents, even on the day I signed the final documents with the Notary. My SSN was entered incorrectly ...

Lennar responded:
Good morning Kathryn, Thank you for your feedback. We are sorry to hear about the frustration you experienced during your homebuying process. If you have any questions or concerns about your home moving forward, please use your Lennar Account to manage your home, including submitting service requests. We hope to earn back your trust as we work to provide you with an improved homeowner experience.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 1

So far unhappy with the experience of a new home

  • Marilyn L.
  • Verified HomeBuyer
  • December 03, 2025
  • Elk Grove, CA

First, the master bath counter was cracked. They came out to replace it but then they caused a leak under the sink. They came out again, and it was still leaking. Had to ask my plumbing friend to repair. Then they never explain that the water heater needs to be in a different mode during the wintertime. We took a cold shower because there wasn't enough hot water. We came back from our overseas vacation and the kids had a cough and cold but the heater didn't work. This is the time we are turning on the heater. We requested service and they didn't come out until the next day They couldn't ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4