Lennar Reviews in Sacramento, CA

I appreciate that the yard was completely done and the cabinets were nice but somewhat small. Nice place very quiet

Loan officer Craig was horrible and I almost lost the Lennar home based on all the mistakes he was making. Sam and Jennifer were great

Materials are cheap. Really disappointed. Bathroom knob was a different material. Paint was barely dry, still sticky. Home was definitely a rush job. Walls are paper thin, you can hear easily in other rooms.

Lennar mortgage is the reason for the low scores in some areas. The lennar lender assigned to us (craig) caused unnecessary stress to our whole family. He took 3 months to finally submit to the underwriters and we were turned down. He did not submit all of our income and refused to talk to us when I asked to review the income amounts He had entered. We had to resubmit the same paperwork multiple times all for nothing. The mortgage lender we went with, who was recommended by lennar was excellent (girish) and had us conditionally approved in 3 days and worked with us every step of the way until final approval. No stress with him! Our lennar sales lady (dharma) was awesome as was the person who provided our walk thru. Lennar mortgage side of the business certainly let you down and we are not the only buyers who went through unacceptable experiences with them ... More

THE EXPERIENCE WAS AMAZING, SO SMOOHTH AND THE HOUSE IS PERFECT A DREAM COME TRUE

From the first point of choosing the lot in the new neighborhood development to the hand over after closing was very smooth and easy. This being the entry for us into a 55+ community development has been very helpful into getting us started with the next phase of our lives.

The sales process was rocky for me. My real estate agent was rude at times when I had questions along the way. I’ve had a few issues to deal with once moved in. I feel like the after sales experience has been better than the purchase experience. Robert has been very responsive helping me resolve the issues with my Ring Doorbell and defective dishwasher.

To start Tammy was amazing. Super friendly, attentive, and supportive. She legit feels like part of the family! My kids constantly ask about her and she's never hesistates to check in with us or stop to chat when were walking through he neighbordhood. We came across an amazing opportunity for a dream lot and floor plan and couldn't pass it up. The home buying process was simple and fast! Osh (I guarantee im butchering his name) was and has continued to be supportive. His smile is contagious. Super knowledgeable and understanding. Did a great job showing us the home and going through everything we need to know for the initial walk through and followup. He even makes sure to check in periodically in passing even after weve been established! In short great experience! I will say some of the workmanship/materials leave something to be desired especially for the price point but maybe thats just the standard the current home market is held to... I will say with that said certain things I noticed that does separate Lennar. The concrete on the side comong out the garage side door. Seems small but I see many lenders not put anything there. The moisture monitor to determine if the sprinklers should turn on seems extra but nice touch.. all in all blessed and thankful! ... More

There were so many emails exchanged with various documents that needed to be signed. I wish there was one comprehensive packet that we could sign all at once instead of going back and forth, as it was quite overwhelming. The process of streamlining needs to be improved.

Honest, Reliable, Responsive to issues

This was the most difficult purchase of real estate that I have experienced in my 50 years of real estate investment. The entire staff need to be retrained. The title company group was the worst!

Our Lennar sales person Ashley was wonderful; without her we would not have purchased our house. The superintendent that provided the walk through was great. Every part of the process went well until we had to deal with Lennar Title. With Title we had little to no communication from anyone. Because of Title we closed escrow 4 days late, losing the only weekend we had to move and forcing us to rent storage and lose time from work. And the reason we “only” closed 4 days late was because Ashley went to bat for us and got our paperwork moved to the top of the pile. The whole situation was ridiculous! It was a shame because up until the close of escrow, the whole home buying process had been smooth and easy. After escrow closed and we moved in, we discovered some hidden design issues. To be clear, it appears the home was built per specs, but just FYI: these homes are built with interior wall studs at 19” on center, and the ceiling joists are 2x4s. You thought you’d be using your attic for storage? Think again! It’s not built sturdy enough for that. ... More

Kudos to SAM, LENNAR’s Sales Agent & AMANDA our Real Estate Agent for working in Tandem to help me & my wife get into our happily ever after PERFECT Smart Home!

Lennar title is absolutely bad company with very bad people, who don't know/understand anything

It was a delight experienced for my home buying with Lennar’s build company with their professionalism, especially with Cori A. her patience, and people-first attitude customer service. We got to moved-in our new home in two weeks home delivery process successfully.

Devin assisted us in securing our home. We were hesitant due to all the negative reviews we saw and choosing to not have a realtor, but when people say the builder agents are only working in the best interest of the builder, they have not met Devin. She was truly amazing every step of the way. Austin was fantastic during our walkthroughs and Prestin/Customer Service team have responded very quickly to anything that has came up since we moved in a couple months ago. The only thing I can say that I wasn't incredibly pleased with was the lender representative we had, we felt there wasn't a lot of communication but at the end we were happy with the results. We have little to no complaints, even the short interactions I have had with the HOA has been positive. Overall we are incredibly satisfied with Lennar and our home. ... More

I like the house so much.

The home buying process was smooth and stress-free. Communication was clear, every question was answered with patience, and I always felt supported. I couldn’t be happier with my new home and highly recommend this team to anyone looking to buy!

Worst experience ever. Completely unresponsive to any question we had. The minute we signed the agreement to purchase and sent over the deposit it was all down hill and a horrible experience. Buying are first home was suppose to be a memorable happy experience and all I have is frustration and buyers remorse because how bad the customer service was. 100% will not recommend buying a new Lennar home to anyone.

everyone involved in the home buying and inspections process was very helpful and responded in a very timely manner

In short, the home buying experience was not pleasant, and in many ways, did not satisfy our needs. The process was made even more frustrating by the continued demonstration that Lennar and its process were more important than any of the customer’s interests or needs. Here is a direct quote from the “Delivery Process” letter sent to us – “Appointments are critical, and timing is of the essence. Walk-through appointments cannot be changed; however, we do offer a choice of virtual or in person appointments based on your availability” I can understand the need to maintain scheduled appointments; but we had no input concerning timing, the sales staff knew we were traveling from the East Coast during that time, and when we were forced to do the walk-through virtually the person doing the walk through didn’t know that is how we were doing it and was not prepared. Additionally, when we contacted the office that sent the letter, they contended that they had nothing to do with the walk-through. Although the individuals were pleasant enough, they were completely restrained by the Lennar system. There are so many ‘features’ in the house that are not logical for the home user but were things that could not be changed. Lennar promotes the houses as having features that are befitting a 55 and over community, but these features (gimmicks) are insignificant when compared to the inconvenience that they cause. And, they were non-negotiable. Just to list a few: -- No door on the bathroom (The one place you are guaranteed to stand naked. And, what if one person is up earlier or later than the other?) -- Many doors that are 36 inches for no practical reason (The large doors get in the way!) -- Zero threshold shower (You can’t put a bath mat down so you have to step from the shower onto the slippery tile floor.) -- Hand-held shower wand in the master shower -- Grass in the back yard (The one place that the HOA does not provide maintenance.) Finally, I know that these houses are not custom homes, but the house construction quality and finish is pretty poor. Simple things like stud placement – they are not consistent! Planning for kitchen cabinets – there should have been blocking for the cabinet installation. Several cabinets do not have the proper number of screws holding them in place. A single towel hook in each bathroom?? So, to answer the original question; I would not rate my experience as being positive. I’m not sure I could recommend Lennar to anyone. What makes this sad is that the house we moved from in Maryland was built by Lennar and we were very satisfied with the quality and the buying experience.. ... More

This is our first home and overall our experience was fine. If it wasn’t for an agent in another Lennar community, I would’ve never bought this home because the Devin the realtor was not very helpful and personable. She was very unprofessional and spoke badly of the Lennar agent who actually helped us. The homes are over priced and don’t match the comps in the area and if you don’t know or negotiate you will be over paying. There are people in our neighborhood who purchased same home for less. Other builders are more transparent. They make you feel like your getting a massive discount but in reality your paying for what your getting. The home build is pretty descent though. The move in date estimate was pretty spot on. We have not had much issues except a few minor issues so far. The one good thing I can say is that they do hook you up with a person who you can reach out to for any issues and you have another 90 days to fix any other issues so that’s a plus. They also do another 1 year inspection which is good too. They do make sure you know they are not a maintenance company although I wish they would actually listen to what you have to say before making those statements. Overall we love our home and do home that we don’t have any issues down the road as we plan to be here for a long time. ... More

We love the house, getting used to the extra bills….water bill is double of our old water bill, taxes homeowners, melrose etc. The one thing that was disappointing is all the overlay of concrete that had to be chipped away before we concrete the north side walkway. All Lennar did was throw dirt over it. We love it here so far, the people here are very nice

We were able to see multiple homes in the price range that was right for us. We were able to take our time. However, once we made our decision we had to come back the next day to sign paperwork. Our Lennar salesperson was ready to do the paperwork that day. It took her longer to get the paperwork ready, and we were planning to go back home the next day. We left later that we wanted to to return home.

The concierge service was very stern handed with Lennar and did not give choices or was not flexible at all with times and dates compared to a private realtor that bends over backwards and works with your schedule, not vice versa called maintenance on a couple plants in the backyard that we’re dying and I got told it was my fault after only living on the property for two weeks And refused to replace