Lennar Reviews in Sacramento, CA

Home is beautiful built. Very good craftsmanship Good community

It seemed to me that the communication was lacking, we had to buy from Lennar because it was a new home, but I would not recommend them as a mortgage company.

Once we had an agreed upon price and I was ready to buy the particular home, the salesperson raised the price like $10000. shady business tactics by Lennar. Won’t be getting my business any longer

Most of the salespeople were the WORST. I sent the same scanned documents over and over again but was repeatedly asked for them by various people in different states .One finance person emailed me every day for six days in a row asking me for documents that had been sent. He didn't respond to my texts or emails and finally admitted he never opened the files I had sent. The same happened with another rep in another state. My last name is 6 letters long, but it was REPEATEDLY misspelled in documents, even on the day I signed the final documents with the Notary. My SSN was entered incorrectly which explained why they insisted they couldn't get a credit report for me. I finally scanned the credit report and sent it to them myself. Even on the day I signed with the Notary, I was given the wrong amount of final payment that I had to send. My realtor had to intervene numerous times when I failed to receive responses from anyone regarding errors I found in documents. The left hand never knew what the right hand was doing. ... More

First, the master bath counter was cracked. They came out to replace it but then they caused a leak under the sink. They came out again, and it was still leaking. Had to ask my plumbing friend to repair. Then they never explain that the water heater needs to be in a different mode during the wintertime. We took a cold shower because there wasn't enough hot water. We came back from our overseas vacation and the kids had a cough and cold but the heater didn't work. This is the time we are turning on the heater. We requested service and they didn't come out until the next day They couldn't figure out the issue and said we may need a new unit. In the meantime, we are using portable heaters and they draw too much electricity that it kept shutting off the circuit breaker. They have not given us an update on our unit. It is freezing in the house. So far I have lost trust in Villara heating and plumbing. During the walk-through thru they did not turn on the HVAC unit to test both heat and air conditioning. ... More

I appreciate that the yard was completely done and the cabinets were nice but somewhat small. Nice place very quiet

Loan officer Craig was horrible and I almost lost the Lennar home based on all the mistakes he was making. Sam and Jennifer were great

Materials are cheap. Really disappointed. Bathroom knob was a different material. Paint was barely dry, still sticky. Home was definitely a rush job. Walls are paper thin, you can hear easily in other rooms.

Lennar mortgage is the reason for the low scores in some areas. The lennar lender assigned to us (craig) caused unnecessary stress to our whole family. He took 3 months to finally submit to the underwriters and we were turned down. He did not submit all of our income and refused to talk to us when I asked to review the income amounts He had entered. We had to resubmit the same paperwork multiple times all for nothing. The mortgage lender we went with, who was recommended by lennar was excellent (girish) and had us conditionally approved in 3 days and worked with us every step of the way until final approval. No stress with him! Our lennar sales lady (dharma) was awesome as was the person who provided our walk thru. Lennar mortgage side of the business certainly let you down and we are not the only buyers who went through unacceptable experiences with them ... More

THE EXPERIENCE WAS AMAZING, SO SMOOHTH AND THE HOUSE IS PERFECT A DREAM COME TRUE

From the first point of choosing the lot in the new neighborhood development to the hand over after closing was very smooth and easy. This being the entry for us into a 55+ community development has been very helpful into getting us started with the next phase of our lives.

The sales process was rocky for me. My real estate agent was rude at times when I had questions along the way. I’ve had a few issues to deal with once moved in. I feel like the after sales experience has been better than the purchase experience. Robert has been very responsive helping me resolve the issues with my Ring Doorbell and defective dishwasher.

To start Tammy was amazing. Super friendly, attentive, and supportive. She legit feels like part of the family! My kids constantly ask about her and she's never hesistates to check in with us or stop to chat when were walking through he neighbordhood. We came across an amazing opportunity for a dream lot and floor plan and couldn't pass it up. The home buying process was simple and fast! Osh (I guarantee im butchering his name) was and has continued to be supportive. His smile is contagious. Super knowledgeable and understanding. Did a great job showing us the home and going through everything we need to know for the initial walk through and followup. He even makes sure to check in periodically in passing even after weve been established! In short great experience! I will say some of the workmanship/materials leave something to be desired especially for the price point but maybe thats just the standard the current home market is held to... I will say with that said certain things I noticed that does separate Lennar. The concrete on the side comong out the garage side door. Seems small but I see many lenders not put anything there. The moisture monitor to determine if the sprinklers should turn on seems extra but nice touch.. all in all blessed and thankful! ... More

There were so many emails exchanged with various documents that needed to be signed. I wish there was one comprehensive packet that we could sign all at once instead of going back and forth, as it was quite overwhelming. The process of streamlining needs to be improved.

Honest, Reliable, Responsive to issues

This was the most difficult purchase of real estate that I have experienced in my 50 years of real estate investment. The entire staff need to be retrained. The title company group was the worst!

Our Lennar sales person Ashley was wonderful; without her we would not have purchased our house. The superintendent that provided the walk through was great. Every part of the process went well until we had to deal with Lennar Title. With Title we had little to no communication from anyone. Because of Title we closed escrow 4 days late, losing the only weekend we had to move and forcing us to rent storage and lose time from work. And the reason we “only” closed 4 days late was because Ashley went to bat for us and got our paperwork moved to the top of the pile. The whole situation was ridiculous! It was a shame because up until the close of escrow, the whole home buying process had been smooth and easy. After escrow closed and we moved in, we discovered some hidden design issues. To be clear, it appears the home was built per specs, but just FYI: these homes are built with interior wall studs at 19” on center, and the ceiling joists are 2x4s. You thought you’d be using your attic for storage? Think again! It’s not built sturdy enough for that. ... More

Kudos to SAM, LENNAR’s Sales Agent & AMANDA our Real Estate Agent for working in Tandem to help me & my wife get into our happily ever after PERFECT Smart Home!

Lennar title is absolutely bad company with very bad people, who don't know/understand anything

It was a delight experienced for my home buying with Lennar’s build company with their professionalism, especially with Cori A. her patience, and people-first attitude customer service. We got to moved-in our new home in two weeks home delivery process successfully.

Devin assisted us in securing our home. We were hesitant due to all the negative reviews we saw and choosing to not have a realtor, but when people say the builder agents are only working in the best interest of the builder, they have not met Devin. She was truly amazing every step of the way. Austin was fantastic during our walkthroughs and Prestin/Customer Service team have responded very quickly to anything that has came up since we moved in a couple months ago. The only thing I can say that I wasn't incredibly pleased with was the lender representative we had, we felt there wasn't a lot of communication but at the end we were happy with the results. We have little to no complaints, even the short interactions I have had with the HOA has been positive. Overall we are incredibly satisfied with Lennar and our home. ... More

I like the house so much.

The home buying process was smooth and stress-free. Communication was clear, every question was answered with patience, and I always felt supported. I couldn’t be happier with my new home and highly recommend this team to anyone looking to buy!

Worst experience ever. Completely unresponsive to any question we had. The minute we signed the agreement to purchase and sent over the deposit it was all down hill and a horrible experience. Buying are first home was suppose to be a memorable happy experience and all I have is frustration and buyers remorse because how bad the customer service was. 100% will not recommend buying a new Lennar home to anyone.

everyone involved in the home buying and inspections process was very helpful and responded in a very timely manner