Lennar Reviews in Sacramento, CA

Really shocked on the corners you turn to make a sell. Substandard materials and appliances that the new home owner needs to upgrade from the beginning. Concentrators don't finish the job or never come back to complete the job. I constantly have to remind supervisor of work still needing to be completed 5 months after we have taken possession of the property.

Disappointed and Misled

Major repair was performed in one bathroom shower enclosure that was cracked and a poor attempt had been made to cover it up. Plumbing noise during use of hot water supply to upstairs bathrooms. Stucco and paint over spray on all outside windows. All countertops and plumbing fixtures had excessive sealant product left on surfaces. The tile floors had excessive grout haze. Doors and baseboards were covered in construction dust. When windows were opened there was literally mud in the sill.

Materials it was fine but the only thing im not satisfied is the insulation ( its not insulated well. I can hear my daughter and my Son in the other rooms talking ,just talking. Who build it? Some of the base boards are not tight! I address that but they said it will get better in time. The kitchen cabinets are i think is too high. I know its according to plan, its ok. The garage door has gaps on both sides , the closets down stairs was too small , they were like laughing when we address that and they dont believe me until i send them the pictures ( in the manager did not look into it while they were building it and thank God they fix it but i think the room become smaller . The Aircondition vents : the air flow is not equal on all rooms , the master bedroom aircon vent is noisy. When we were checking the house one day and i found that why the water faucet is in the PATIO BESIDE THE GAS OUTLET! I called the building manager and he said its normal to be in that place but i went in the model house and its not , its outside the patio, he still ignore us. Luckily i talked to the asst Manager during the walk in And he agrees with me and Fix it for me. When we are talking about the closet The Manager said they had interns doing the build, i think they let this interns did the job in the house, and we notice while we are visiting the house after working hours , we noticed that the other house around us is almost done but our house i think is behind , I think they rushed to build the house and did not even check everything if they did it right. They oversee all the stuff i mentioned. And also when we move in the aircon control was not working. The washer dryer outlet was messed up , i ended up buying a new dryer because i dont know that i have to let them know the dryer is not heating , i decided that i think when we move in the movers messed up the dryer so i consulted appliance tech and they said heating coil is damage thats why i baught a new dryer . I found out that there is not enough power for the dryer when i complained to the dryer company that the machine is not heating up . I believed that my old dyer is still good , i complained to the manager and he said i cannot get a refund since i did not called them about it( how do i know !!) . They did not tell me that “hey if your dryer is not heating call us” if a normal person like me dont know anything abt electricity do you think i will them ? im focused that the dryer is not working not the electricity !! That would a normal person will do ,right? I think the Building manager did not do his job well. At least the Asst Manager understands what our concern was . Please let my complains reached the higher people . Im sorry they build the house like what we saw at the model house i mean everything in the proper places , and also why are the walls not painted the same way like most of the walls are base paint , the other areas are semi smooth. thats not what we saw in the model house. ... More

I wish I'd known about the builder. We would've bought an existing house and not had to deal with the disappointments. Inspect your home thoroughly!!! Huge gaps between the floors and the walls. We've had major repairs for things in the first month that couldn't have actually been inspected, let alone pass inspection!?!

Not very responsive to concerns

Please pay close attention to concrete work that is inferior to most builders in the region. The landscape provided is far the worst I have seen for a new home. (many dead or dying, cheap plants)

Lennar has beautiful model home but when it comes to our home, they rushed through the job and now are slow playing fixing anything that should be covered within the first year. Terrible customer service, delayed service, poor workmanship...

We love our house but I am worried about how it’s going to last. Lennar seemed great before our house was sold but we have seriously struggled to get any of our warranty work done. They are unresponsive and often just don’t show up when scheduled. It’s been months and the works not done. Following up with them gets exhausting.

I bought the house in April and have experienced major problems with the home. As soon as I moved in had a problem with my drip system which causes the water to drip 24/7 and my water usage/bill to be high for four months. In addition, my breaker for my fridge constantly went out and caused a flood in my kitchen and food to spoil several times. Now my windows are leaking water in the house because it was not installed correctly. Such a headache and emotional stress with buying the house. When I also asked for a reimbursement with my food they stated they needed receipts. How would I know the fridge would keep going off and I would Need to keep my receipts. Trust in home buyer was not there even if I had pictures and videos of damages. ... More

We had a wonderful experience with the sales staff and this review is not for our rating of them. We have had a very poor experience with getting home warranty work taken care of and have found the quality of the workmanship to be poor. We feel like some of the trades just slapped the house together and do not take any pride in their work. The tile and cabinet trades have been no-shows 4 times now. Extremely irritating as our time is valuable and it’s seems like after they have our money, we just aren’t important.

Where to start...cheap cabinets with very poor installation (lots of exposed raw wood, drawers that don't close properly) poorly installed island countertop, cracks in drywall and cement, major ant problem, refrigerator circuit breaker flipped twice in first few months, and what makes it even worse is that Lennar does not follow through on repair requests. I get the feeling they hope I'll get tired of asking and just give up.

Many issues with the home that still remain. Sloppy finish work that looks like it was rushed. Expected a lot more for the price and how the Lennar representatives boast about their product.

We move-in in December 2019, up until now various problems throughout the home has not been addressed.

Home had several workmanship issues. For the price we paid, we should have went with another builder.

Knowing and seeing the problems and the quality of this house right now, I will not buy another Lennar home. Appears that house was built rushed and built poorly. Did not meet the standard I was expecting for a brand new home.

The houses are poorly built not enough insulation between floors trim work is shoddy too many items to mention on this I wouldn’t recommend their homes

This house was put together it seems in a rush. You can see that they put up houses like crazy and not take the time to do things correct. I want a builder that does the job 100% not 60% just to hurry up and put up countless houses. It’s bull. We have had dozens of issues. Nails sticking up through the carpet that you won’t fix. The screen door is not right, the base boards were screwed up, the dry wall is done pisspoor, the threshold by the front door is loose even though they fixed it when it was loose from before. On a good many of the outlets they cut away too much for the socket to go in so there is a small gap, the caulking is horrible throughout the house. List goes on. I was told I can’t write or email or contact anyone who would care so I have to take what fixes you will do and take what things you won’t like the nails sticking through hurting my daughters making them bleed and tip toe on the carpet. That’s bull and I will let every one know not to buy from lennar because they care only for profit and not quality. I’m sure there is other builders that care more about quality then profit. And I will find one for my next house. But you got me tricks on me right. ... More

Sales staff and warranty group are great. However that is backwards, if you have great quality, homes they will sell themselves, and warranty should be the loneliest group if quality is demanded when building. Higher management is not interested in quality, but only production. Slam build, and let warranty deal with the homeowner until they get so frustrated they stop asking for repairs that should have been done right when building.

My experience with Lennar was terrible. The workmanship and attention to detail was extremely poor and I will never buy another Lennar home or recommend Lennar homes to anyone!