Lennar Reviews in Sacramento, CA

very good in general for the price paid

We LOVE our new house. Let me start with that. No regrets on buying it. There is a glaring downside though. Every week something else is wrong with the electrical mostly, or occasionally something else. Still would buy again, but they really need to get better at pre move in inspections, and hire competent electricians.

Very simple process. Answers and time line straight forward

We bought a Model from Lennar. Everything in the Model were purchased in the home buying. Only wished more time was given during the walk thru (2 hours) to discuss items in the Model requiring fix or touch-up. The only statement we were given was we bought the Model in an "AS IS CONDITION". We were sadden that Lennar sells a new home in an As Is Condition. Inasmuch, we were still excited to live in a Smart Home. Wished the builder would have provided additional Smart Devices instead of receiving just the minimum to get the home started.

Overall the home buying experience has been good. As a new homeowner settling in though, the hurdles to obtain answers to issues that have arisen has been frustrating at times, with many issues having to be gone over multiple times until the correct company is determined.

Overall we were happy but I wouldn’t say everything was perfect.

Steve our sales person communicated well to make the purchase enjoyable. Moved in on time as promised . Homeowner orientation with dru and Danny and Amazon went well. We love the layout of our new home and the neighbors on the block. Excellent community layout and amenities. Had some minor issues with the house but Igor has taken care of them. His communication and follow up is outstanding. We are very pleased with our purchase decision and recommend these homes for over 55 active adults.

Great

Buying process and moving in was smooth Unfortunately a week or two upon moving the dishwasher started leaking which cause a lot of damage on the surrounding cabinets and flooring. Lennar team was quick to assess the situation and provide solutions. However the new parts needed takes time to arrive so we dont have a kitchen for more than two weeks now. Hopefully once parts arrive it will be seamless process moving forward.

Buying experience and transparency with expectations are all solid. Quality of workmanship for the most part is good. My biggest complaint is the MDF used in the cabinets, baseboards and window sills and casing. A BIG no to any of that. I have been in my home for a little over a month and am incredibly careful to keep everything in first-class condition. I had some water from my walk-in shower leach out from under the door gap and saturated the carpet that abuts the bathroom tile. The carpet absorbed the water which ran straight to the base boards and within 30 mins, Completely ruined. The base boards bubbled up, paint discolored and now they have to be replaced. Same thing happened in the kitchen with my cabinets. I spilled a small amount of water on the floor next to the island sink. The water saturated the base of the cabinet and again... within 30 mins, the side of the cabinet was saturated, bubbled up and wrecked. Using MDF on windows, baseboards and cabinets is a really, really bad idea. Saving a few bucks by not using wood has me really disappointed with this part of my new home. I'm going to have to hire a contractor to swap out all MDF in the kitchen and both bathrooms. ... More

Please make adjustments if the buyers want to make minor adjustments before the build.

I have had granite in 3 other homes and never had to seal it right after purchase. Home Depot gives a 15 year warranty on their granite purchases for kitchens and bathrooms. After I moved in I started to get stains on my granite in the kitchen and bathroom and that is when I found out I had to seal it. They have a full page disclosure in the thick purchase contract that covers them that they are not responsible for stains in granite. Very convenient. I put a sack of oranges on the granite and one leaked and now I have a huge stain on may brand new counter. I called a professional grout sealer company and they would not take the job as they said they can not guarantee on this type of poor granite. Lennar then sent someone out who said they can't do anything about it and said that was all they could do. After I pushed back. I understand they are sending someone out after the lock in place is over. My concern is why use such bad material in such an important location as kitchen and bathroom and why was I not warned upfront when I picked it out so I would have at least had a chance to pick something else out. So my brand new kitchen has a big old stain on my granite which to me only means they use substandard materials. ... More

Happy with our purchase. There were minor issues after we moved but they helped us resolve it.

Buying and home closing experience was good. After we moved in, paint from several doors started to peel off within days. Front lawn irrigation was not programmed properly. Lawn dried up by the time we noticed.

As expected the overall build quality and the materials used are great. It was been a great experience with the sales team, mortgage team and the post sale representative. When I have created tickets for issues, the response and scheduling could use a lot of improvements

Sloppy workmanship. While it is great that Lennar gives you a full year to file issues that you find with your new house and they would come and fix at no cost, I'd rather not have to do that. Especially on kitchen cabinets and outdoor paint job. These are issues that are easily spotted.

The response time for questions on the solar system was not responsive until 3 weeks after signing then they answered my phone call. Sunnova doesn't answer the question they give you an excuse and it isn't their fault. They point the finger at everyone else. It is going on 2 months since I signed and ownership was ours. We still don't know where in the process of getting our systems rook up and online line. There departments don't talk to each other. When you call you only talk to the new service department which isn't kept informed by the connections department as to what step in the process your paper is. ... More

Do not appreciate HOA slow response and government like attitude. Had I known about the level of control, I would not have purchased a home from Lennar.

I've only been in home for a month but it seems very well built and warranty requests are taken care of promptly

We have been very happy with our new home. The neighborhood is beautiful. The quality of the material is great. I like that most of the design features are chosen for you or are at least narrowed down to a few options that you know will look good. My wife and I get overwhelmed with a lot of decisions so that was useful for us. My one complaint is that it was highly encouraged to use their lendor, and our guy did not seem to know what he was doing. But overall, we love the house and neighborhood.

First, I never saw my sales rep and in my opinion it just felt like and we were treated like we were just another sale for him (his name is Michael). he wasn’t even there when it was the day to get the keys.. so we actually never saw him except for briefly when touring the homes. I don’t think that’s a great first time home buyers experience to not have established a good relationship with your sales rep and have them not be present for anything. We actually spoke more to the other sales rep (Daniel I think) and he was pleasant and helpful! As for customer service, Adrian has been great, very helpful, and responsive! Oscar was also great and very helpful. He made sure to listen and answer to all our concerns. I just wish I could have gotten a different sales rep. ... More

There was a large selection of home styles and lot locations. Once you decide the size and design of the house you want be sure to ask on what lot this style of house will be built. You can't pick a lot and say I want my house here. The style of house and what lot it will be on has already been decided in the master plan. Then ask what is the release date for that lot and when will the house be finished. Lennar is very good with their projections of when a home will be ready to move in. You need this information so you can plan the sale of your home and when you can move into the new Lennar house. Their scheduling and move in date was right on the money. ... More

Warranty service is very problematic. Otherwise I am happy with the build.

I found the work done by the trade partners was sloppy and not done with any care.

Lots of things undone. Quality terrible, low class Very disappointing