Lennar Reviews in Sacramento, CA
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What Sacramento Homeowners Have to Say About Lennar.
Read all 259 verified reviews from homeowners that built a new home with Lennar in the Sacramento area. Sacramento homeowners have rated Lennar an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Sacramento Area
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Customer Reviews
Overall all good
- Sumanjit K.
- Verified Homebuyer
- May 07, 2025
- Plumas Lake, CA
Everything was great . Tally is the best one among all. We love everything about lennar. Deal was great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Experience purchasing home with Lennar
- Yelena N.
- Verified Homebuyer
- May 01, 2025
- Roseville, CA
I’m very pleased with my purchase of home. It was absolutely amazing experience to work with very knowledgeable and professional people like Rusty from the landing department, Mark from sales. The quality of the product spectacular, we didn’t have any issues on the walk through. Everyone was polite and provided excellent customer service!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great customer service experience
- Valentina C.
- Verified Homebuyer
- April 30, 2025
- Sacramento, CA
The purchase experience was very smooth and easy from start to finish. It would not be possible without the great team we worked with. The sales person Sue, was very knowledgeable, professional and patient with us. She was very responsive and helpful during purchase process. The financial team was also great! Victoria was very helpful and pleasant to work with. She was very nice and was always willing to go above and beyond to satisfy the customer. The construction team was also extremely friendly and helpful. Dylan was always there to help when the issues arise. He was patient with us. ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Construction team
- Kaushal M.
- Verified Homebuyer
- April 24, 2025
- Rancho Cordova, CA
Terrible service, the construction team all told us to let them know directly if there were any issues but never answered calls or texts when we reached out.
Lennar responded:
Good morning Kaushai, thank you for experience. We are sorry to hear you did not get your calls or texts answered. We hope that moving forward, we can earn back your trust. If there are still any outstanding issues, please email CorporateCustomerCare@Lennar.com with details of your concern and referencing this review, so we can look into this and help you by following up with the appropriate team. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar 55+ community, a place to belong
- David B.
- Verified Homebuyer
- April 22, 2025
- El Dorado Hills, CA
Compare to other Lennar home, Heritage has the best looking homes. 55+ community is excellent. The buying process was a bit shaky… we had 6 different people involved and had very idea who they were. We were sent a bunch of docusigns from people I never heard of. Lennar was price and discounts was great.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 4
Love it
- Ernest W.
- Verified Homebuyer
- April 22, 2025
- Rancho Cordova, CA
The staff are amazing to work with. Understanding the process work
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Patti, Cody, Cori and Andrew - Great Team
- Malcolm W.
- Verified Homebuyer
- April 22, 2025
- El Dorado Hills, CA
Buying experience and transparency with expectations are all solid. Quality of workmanship for the most part is good. My biggest complaint is the MDF used in the cabinets, baseboards and window sills and casing. A BIG no to any of that. I have been in my home for a little over a month and am incredibly careful to keep everything in first-class condition. I had some water from my walk-in shower leach out from under the door gap and saturated the carpet that abuts the bathroom tile. The carpet absorbed the water which ran straight to the base boards and within 30 mins, Completely ruined. The ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Thank you for the great experience
- Anonymous
- Verified Homebuyer
- April 19, 2025
- Rancho Cordova, CA
My experience was awesome. Appreciate all the great staffs of Lennar of their help.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Thanks Lennar
- Jewel A.
- Verified Homebuyer
- April 16, 2025
- Galt, CA
Everyone was very helpful with the overall process. Buying my first house wasn’t that stressful at all because of the staff that helped me. Shoutout to Valerie & Casey!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Fast Services
- Nhi P.
- Verified Homebuyer
- April 15, 2025
- Sacramento, CA
The electricans came in, did a little test to confirm the problem n fixed it right away, done n out in 10-15 min
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
nice and peaceful neighborhood
- Pascual A.
- Verified Homebuyer
- April 12, 2025
- Sacramento, CA
Quick move, closing done in 30 days, safe place.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Love the home. The mortgage process was rough.
- Peter 2.
- Verified Homebuyer
- April 12, 2025
- Woodland, CA
We have been very happy with our new home. The neighborhood is beautiful. The quality of the material is great. I like that most of the design features are chosen for you or are at least narrowed down to a few options that you know will look good. My wife and I get overwhelmed with a lot of decisions so that was useful for us. My one complaint is that it was highly encouraged to use their lendor, and our guy did not seem to know what he was doing. But overall, we love the house and neighborhood.
Total Score 3
Quality 5
Trustworthiness 4
Responsiveness 4
Worst material used
- Harsimran S.
- Verified Homebuyer
- April 07, 2025
- Sacramento, CA
Very very very bad and cheapest of the materials used with the price paid. Very very disappointed
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 4
Arnold
- Arnold B.
- Verified Homebuyer
- April 02, 2025
- Roseville, CA
The purchase of our new home when smoothly. All of the Lennar agents and staff were very helpful in the entire process. They were professional and knowledgeable in guiding us through the entire house selection and moving in process.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Tough Process Leading Up to the Purchase
- Joseph S.
- Verified Homebuyer
- March 28, 2025
- Roseville, CA
They built the different house than we requested and signed up for. We wanted a 5-bed not a 4-bed house and found out they did the opposite to a neighbor 3 doors down which leads me to believe they just got the plans mixed up. We didn’t find out until the final walkthrough and the closing process was disjointed and took longer than it should’ve. The initial sales rep was great but everything after that was a struggle at best. The after care team has been good though.
Lennar responded:
Good afternoon Joseph. Thank you for sharing your homebuying experience with us. We're sorry to hear that it didn’t meet your expectations. Thank you for recognizing the efforts of our customer care team. We truly hope to earn back your trust as a homeowner and are committed to delivering an exceptional customer experience. If you have any warranty issues, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...
Total Score 1
Quality 3
Trustworthiness 2
Responsiveness 1
not transparent at all
- Harish R.
- Verified Homebuyer
- March 25, 2025
- Folsom, CA
not transparent at all during buying and value for the home prices. I would not recommend to any of our friends
Lennar responded:
Good afternoon Harish, thank you for sharing your feedback with us. We’re truly sorry to hear that your homebuying experience did not meet your expectations. If you have any questions or warranty issues, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Corporate Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 3
WARANTY SEVICE
- Phuong T.
- Verified Homebuyer
- March 25, 2025
- Sacramento, CA
I buy my house in 2 months already but don't see who coming for home warranty I don't even know what her or his name.
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
Not Great
- Kim S.
- Verified Homebuyer
- March 19, 2025
- Roseville, CA
Overall, the quality of this new Lennar home is at best average. First off they tell you when you have your walk-through that all the issues will be taken care of that is not so at the final walk-through we were told we have to wait for the repairs for our 90 day check up, which is absolutely not acceptable. The functionality of some of the features is not good. Why does one house need two or three sliding glass doors back to back. Also now we understand why they don’t let you into the clubhouse prior to closing escrow. Not quite the community we were looking for and expecting… The gates in ...
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
Buying house!
- Rahim M.
- Verified Homebuyer
- March 19, 2025
- El Dorado Hills, CA
It was a good opportunity to buy house from lennar
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mr
- Kevin T.
- Verified Homebuyer
- March 11, 2025
- Roseville, CA
I would have liked to know before I bought the house that there were so many things that needed constant attention in the house and that we would be required to keep our cars in the garage.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 5
Poor buyer service
- Kavitha P.
- Verified Homebuyer
- February 26, 2025
- Sacramento, CA
I have faulty appliance and not been replaced till now. Its been more than 2 months now after I report. So bad quality appliances and response from the representative was pretty bad
Lennar responded:
Good afternoon Kavitha,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that have had issues with your appliance. I will share your concerns with upper management for review and to ensure a more timely resolution process moving forward. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.
Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 1
Worst experience
- Siva V.
- Verified Homebuyer
- February 25, 2025
- Roseville, CA
Starting from sales manager to warranty services worst experience
Lennar responded:
Thank you for sharing your review. We sincerely apologize for any issues you might have experienced during your Homebuying and Homeownership journey so far. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you would like to share details of your experience, please send an email to CorporateCustomerCare@Lennar.com referencing this review so that I can forward it to the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
D
- Thor T.
- Verified Homebuyer
- February 24, 2025
- Roseville, CA
D. was great to work with, communicated very well and responsive. We closed over the Christmas/New Year holiday period. Due to the holidays and staff on vacation, closing was difficult. Avoid selling or purchasing a home during this time window. Our agent worked hard for us and need to pass on a thank you!
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Great Experience
- Shweta G.
- Verified Homebuyer
- February 20, 2025
- Sacramento, CA
We had a great experience with the Lennar team which helped us in closing the home smoothly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great process
- Maneesha D.
- Verified Homebuyer
- February 18, 2025
- Woodland, CA
My consultant was amazing and she did an excellent job! My loan officer was also very helpful, it was nice to have everything done under Lennar from loan applications to closing, it was a very smooth process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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