Lennar Reviews in San Diego, CA

House is well built, the Everything included feature is the best, appliances are top notch. We only did the floors and backsplash for the upgrade and that’s a big savings for us.

Disappointed with the responsiveness of Lennar representatives when we had an issue. Many times we had to call over & over again during the initial process & after closing. Love the Townhouse, but some of your representatives need to be more customer oriented, especially the supervisor of the design center who never returned any of my calls.

I had a very unpleasant experience. I had bumpy walls that had to be redone after moving in. The frame had to be shaved off. Water leak from the kitchen ceiling after rain. Fireplace malfunction and not practical for use.

I still have items that need to be fixed - warped cabinet door. Horrible customer service. I have to constantly track and follow up.

We've been in our home for 3.5 months so far and the experience has been very good. We watched our home be built and were impressed with the speed and even closed earlier than anticipated! There have been a few issues but all have been minor and most have been readily fixed by Lennar. The market is insanely high right now (we purchased in May 2021), so our house cost more than we wanted, but that is due to the overall economy and desirability of our area (San Diego), not just Lennar.

Great services!!! They all have took the time to make sure everything was done correctly. Always helped with anything that was needed! Amazing staff and workers!

Overall a great buying process experience!

Overall satisfied with the home and it’s upgrades the home came with. Home is almost sound proof since I have not heard neighbors next to me. One thing that stood is I feel like the turnover of the home was rushed. What I mean by that is there is some paint splatter on the carpet or small missed corners not painted properly.

In general, a very nice house. Some architectural oddities…no light above the kitchen sink (!), no place to put the towel before your shower, walls that do not line up. Not as carefully designed as my Pulte Home. Appliances just GE not GE Profile so suffer in quality. No ability to upgrade.

Defects started to show after 1 week and they say that is what they have to work with - there is nothing they could do - the fire sprinkler cover fell - it still is off - so there is a hole in my ceiling - the patio door lock destroys the wood frame - the tankless hot water has no hot water - my list can go on and on - I would love to have given a great review - but right now It really is bad

Its a beautiful neighborhood to live.

Yeah…. Big let down. Stove so cheap you can feel heat outside of oven when on. Cheap oven controls. Tankless hot water may save electricity but waste tons of water daily waiting on hot water. Fan in laundry room continues to run 24/7. Even after switch changed out. Parking on both sides of streets makes where only one car can barely go down a street. Neighbor ghetto up by this.

Sales agent was outstanding. Likewise with Customer Care rep.

Had to bid on purchase price vs buying at set price. Home has a lot of good features with solar, sound system, fire system, wired for internet, plenty of lighting, have plenty of parking,

Overall great experience!!! Great quality home. All the employees made the process as easy as possible

It was hard to reach people and questions were left unanswered. Voicemail was full and responses to email slow. When I did find someone to speak with they always tried to be helpful.

Positive - Customer Service Rep very responsive and caring Positive - Lennar builds a quality house Negative - Even though Customer Service Rep was responsive it took a long time to resolve issues Negative - Lennar's choice of companies to administer their HOA is not good. HOA rules are not being enforced. We moved to this development and expected the HOA rules to apply to everyone, but they are not enforced and the neighborhood does not meet our expectations due to this

When spending as much as we spent there is a specific expectation when taking ownership. This home was not built with care. We are constantly finding issues that should have been found by the CM team. It is as if they are treating their home buyers as numbers. Hence, the demand is high so let’s pump homes out and if a homebuyer doesn’t like it and backs out, well we have a backlog of people that will. The only positive experience was Lennar mortgage with Felice. Other than that I would not recommend nor would I ever purchase a Lennar home again.

We LOVE our new home. We only have to question Lennar's use of subcontractors -- we think that the interior paint has been watered down and the edging is noticeably sloppy. We went without A/C in one bedroom for over a MONTH because the proper A/C tests were not done. We have some cracks on the exterior stucco but since it's they're not larger than 2 inches, cost to repair will be our responsibility. Sigh...other than these issues, we're quite happy!!

Sold as luxury but not luxury equipment! Good quality but not luxury. Large retails style equipment. Luxury but no hand shower, just one head. Not too much thinking from architects. TV outlets are not enough or wrongly located sometimes (too close to the large AC stand alone and so many things in the wall right where we hand the tv that it’s difficult to screw it). ( Behind the bed). Lot of things not working right at turn over or discovered later but great response from the team in charge. Only problem is to be there for all the adjustments : painting, craftwork, electrical, electronics, gutters, flooring,…did I miss one? Floor Plan was reversed on my portal so I thought I had view from the master as I bought on plan. Bingo, view is on the back building. My neighbor has the view. I am writing a review that Lennar asked. So it’s a factual review. But my kids are happy and a great location! So I am happy! ... More

Lennar is releasing same house for biding for multiple times but quality of house is pathetic

This is our first home and we are very satisfied with the home buying process along with the quality of the home and all of the options included with "everything's included" package. There were a few minor warranty issues that Lennar took responsibility for and fixed in a timely manner. Our customer service rep was the best and made all the difference. I would highly recommend Lennar if you are looking to buy a new build.

Prior to loan approval sales force was very aggressive. After sale survey is completed multiple times. Alley at garages is far too small. No walking path front to back of property nor to commons open space.

Paint is chipping because they watered down the paint. The solar panels are not even close to netting out the results its supposed too. The amenities are not complete yet we are paying an hoa fee for them. The Mello roos is labeled as special assessment which has a 50 year bond on the property (where most have 25 year bond). The public lights to the street are not even turned on. The curbs leading into the property are incredibly high and are not up to code (which they are claiming that they are and are refusing to pay for improvements). "The Olympic pool" they are offering as a selling feature is a barely a lap pool. Hoa fees fluctuate based on phases opening up which was not discussed. Closing process was a nightmare. ... More

The workmanship quality overall is very poor. Attention to detail is simply not there. I detected many issues with my home. Honestly, it feels like they rushed production of these homes and whoever "supervised" the different tradesmen working on these homes did a poor job. The one saving grace about Lennar is that they do stand by their one year warranty and get whatever problem you have fixed eventually.