Lennar Reviews in San Diego, CA

The home buying experience was quick, efficient and relatively easy. There were some workmanship issues but they are being remedied. Communication with Lemnar staff was thorough and helpful.

We feel that the interest rate incentive was a bare and switch. We were told we could get the 1.99% but then when we went to buy we were told we had to close by the end of the month.

They did a good job by cleaning the paint stains but forgot couple so I guess they’ll have to return .

I thought the paper work was a nightmare to get done.

Salesman was unhelpful and uninterested. Katie later got involved and was a gem and her help caused us to continue on with Lennar because the other salesman was unresponsive and when we finally got in touch with him, he gave us incorrect information. Once we purchased and moved in, there was a lot of poor drywall work throughout the house. Most is being addressed by Lennar. There was not any follow up to help with solar panels setup or any other setup of technologies that came with the house. There is no one reaching out to see if everything upon move in is ok. They want you to Use the app the report everything. We still have not been given an answer to what paint color is in the house. Everyone says look in the app, but when we had a Lennar rep look in the app for us, they too couldn’t find it. Not a great experience with the exception of Katie who was fantastic! ... More

The overall home-buying process with Lennar was smooth, and the home itself met expectations. However, the delivery-day communication was disappointing. The agent called around 9:00 AM while I was signing the contract. I returned the call around 11:00 AM, but the call was never returned for the rest of the day. This was the day before Thanksgiving, which made the lack of follow-up especially frustrating. Better communication on delivery day would greatly improve the experience.

This was our second time purchasing a new home, with our first being a few years ago through Shea Homes. Unfortunately, our experience with Lennar has been far less positive in comparison. From the start, communication was inconsistent and frustrating. It often took multiple emails just to get a response, and there seemed to be a lot of miscommunication between different members of the Lennar team. We consistently felt like the process was being rushed to the finish line, and unfortunately, that urgency was reflected in the overall quality. At our scheduled home walkthrough, the property was still not ready. We had to rearrange our schedules for a second walkthrough, since the initial walk through didn’t count toward the official inspection. That level of disorganization was disappointing and inconvenient. Since closing, we've already experienced two separate roofing leaks. The explanation was simply “due to high winds and rain.” But frankly, a well-built roof should be designed to withstand normal weather conditions. On top of that, our solar backup battery was incorrectly installed, which caused unnecessarily high SDGE bills. We're still waiting on reimbursement for that mistake. In hindsight, having worked with both builders, Shea Homes has absolutely set the gold standard. Their process, communication, and quality were far superior to what we experienced with Lennar. ... More

Terrible sales staff. Frustrating trying to get response. We bought because we wanted the home but process was terrible. Be prepared for frustration, changing prices, pressure to make deposit without firm pricing.

Everything is so rushed. No front yard landscaping or drains. Sidewalks are mainly dirt??? It causes mud and a mess everywhere so everyone just walks in the street. Good luck getting your solar to work after closing. Nice parks and open areas with commercial space. Items after closing have been completed for the most part.

We were very pleased with the purchasing process. The financial people were very helpful and responsive. The quality of the workmanship is a b+. We have had nothing but trouble trying to get the solar operational. The company they have turned it over to, never returns phone calls or emails. Other than a few warranty issues that have hopefully been resolved, we're very happy with the purchase. They have been doing a lot of work on the landscaping, and it looks very nice.

I would never recommend a Lennar home to any of my friends or family.

The house was a complete mess. There was trash and debris everywhere. There is still paint stains all over the carpet. The dishwasher was leaking on first use. The heating system had no power to it, the ring doorbell has no power going to it. The front door and outside of the house paint was incomplete. The weather stripping on the front door was missing. My overall moving experience was horrible and what should have been a happy moment was replaced by buyers remorse and frustration. I would not recommend Lennar as a new build.

At this point we have placed approximately 15 "warranty" items that need to be corrected. That was over one month ago, and nothing has been done, nor have we been contacted. I would suggest to future homeowners to refuse to close on the home until all items are in good working order.

The team is very professional and helpful throughout the process, especially for me, who was in the military and away from the country for a month; everyone still assisted.

Horrible experience with closing escrow.

Regardless of the fact that this is a "production home", quality of workmanship should be MUCH better, no matter the cost

The Lennar team was very personable, but it’s clear they are overextended, with more work than they can reasonably manage. As the home neared completion, the contractor’s quality noticeably declined. The finish work was subpar, and it appears the focus was placed on quantity rather than quality.

Very nice home bright and with great view.

We love our new home. Our Sales Associate Harrison was very helpful during the buying process. He’s was patient with the 100’s of question I asked. Lennar builds a beautiful home.

The Lennar team have all been great along the way even after we closed on our home.

Unprofessional! Buy Elsewhere! Fraudsters!

my experience purchasing my Lennar home has unfortunately not been the best. In particular with the workmanship and the broken promises. Very little has been done for my issues i pointed out during my walk-through Cody, the sales rep was quick and responsive so I don’t anything bad to say about him. He guided us through the process nicely. And helped us navigate our experience. That part of my experience was fine. However, my experience dealing with Lennar mortgage rep, Lee was one of the worst customer experiences. So much so, I went with another mortgage company even though Lennar had a better deal. because my experience was so bad I just didn’t want to work with him. My design studio appointments were great, and some of the follow-up. At my walkthrough I noted exposed nails, cracked master bedroom windows and large gaps in the seal in concrete in front of my home (among other issues). This was noted BEFORE I MOVED IN. These issues have not been addressed. I have injured myself on the exposed nails on stairway and the carpet in two rooms is separating from the floor. THIS WAS NOTED BEFORE MOVED IN. My master bedroom window has a crack and it has not been addressed. My solar is not working. It’s been 2 months. I’ve paid 30k for solar and nobody can help me get it working. Some county inspection wasn’t completed on the battery and I can’t get Lennar to help me get this. Even though this is something that should have been completed before I moved in. And while i have pleaded for help with these issues, they have not been addressed. I just wished I didn’t feel so cast aside when purchasing our first home with Lennar. ... More

Lennar rushed closing of the homes for the hill district, knowing well the street is not ready for living conditions. This make investors lose thousands of dollars for couple of months. Worst closing experience for the purchase of The hill district .

Great team. Made the process easy

One thing you have to remember is that you're working with the seller's agent might be a good idea to bring someone who represents you. overall wasn't a bad experience but they're making some changes that we were not happy with but they made it work out with us, also read your paperwork carefully few times I've caught mistakes in their favor but again, overall I will still buy from them, their professionalism and detail to their work and customer service is pretty good.