Lennar Reviews in San Diego, CA

The construction and positioning of bathroom to kitchen and bedroom are well thought out. Great job Lennar .

Home buying made easy. We love our new home.

Had a severe hot water pipe leak a day after moving in. Lennard’s customer rep assured us we’re not responsible for repairs, including a $790 third-party plumbing job on Sunday. Despite numerous email requests, Lennar ignored us.

The process took us a long time (for reasons on our end), and Lennar and our representative were both very patient with us as we figured out our end of the deal.

Lennar uses a blind bid process to purposefully obfuscate what a reasonable price is. It leads to buyers massively overbidding. Of course, they run a business, so it's understandable, but it massively disadvantages prospective buyers. Their team is good - fairly responsive (at least up until close of escrow - not sure how responsive they will be post closing). Materials used are VERY cheap. For example, cabinets have a LOT of issues, scratches, holes, etc. Really disappointing for a "luxury" homebuilder like Lennar. Cheap materials throughout entire home!

I few words i receive a property different of what i buy. I both this property because of security and privacy and do not get I still waiting for a resolution

From initial sales contact all the way to handing over the keys....impressive service!

We have had no issues with the build quality of our home so far. These homes are built with quality materials and workmanship. Small items noted on our final inspection were fixed. Our only frustration so far has been a communication problem. Simple, things such as trying to find out the exact name of the color of our white paint, so that we can get some touch up paint, have been far more difficult than they should be. The only other issues we have had were also communication issues. Some staff need to be re-trained so that correct information is being given to buyers. But this is not a build issue. ... More

LENNAR has a Great team from beginning to End of the moving process Home design is very good I wish they will speed the process of having the street lights working already, at nights is very dark outside our home Overall it was an excellent decision to move to this community and I trust LENNAR 100%

We paid for shutters which were not measured and ordered prior to close of escrow, as we were somehow missed in the process. Nearly 2 months after close and providing data repeatedly, we have not received any response or updates on activation status for solar from Sunnova. Subcontractors are below standard. Welcome orientation did not explain the walkthrough process well, and customer service rep did not show up to introduce himself. We had to find out who is our rep, although he has been pretty helpful since. Affiliated Lennar Insurance wasted our time reaching out to us to offer us a quote which was invalid, and we scrambled to find other insurance alternatives. Quality of the house is yet to be determined. Cannot say we will recommend Lennar. ... More

I was going through difficult times and Eric and Lindsey were very helpful, understanding and was there for me throughout the purchase. I am very thankful for them.

We identified some workmanship issues and also noticed that some of the front yart plants were dead during the walk-through session. We were disappointed that the dead plants were not replaced as it was promised and some workmanship defects were not fixed.

Quality wise, defects everywhere, aesthetics and appliances, very different from the model home that entice you to buy. Customer care responds fast but after that the process of making things done/ fixed takes ages, I believe this is all experienced by most of homebuyers of Lennar sad to say.

Lennar mortgage went up to a week prior to closing and then said sorry, we cannot finance this. we had to go to a loan broker who got us a more expensive (points, interest, amount) loan within 10 days! We had to move out of our old house prior to closing, so we had to rent an AirB&B with two dogs and a cat for one week until the mortgage was approved. Horrible for all!

The responses and customer service from the representatives are immaculate.

We had an excellent experience working with Lenar and their staff! Every deadline was met, and we were able to move into our home within three weeks of seeing the model home.

My salesperson Chris was very helpful and understanding of my needs. Service follow ups have been a bit challenging and require persistence on my part. Tim has been most helpful with service issues. Gerting a response from the HOA has been rather challenging.

The Lennar home buying system was smooth and polished. The residence was built at a high quality with easy instructions and points of contact to resolve any type of issues that might arise.

I have had a good experience buying my new condo. The people I worked with were very professional. Everything is on line for your paperwork. I’m not “techie” so I needed someone who was patient and helpful. Except for a few minor things, my condo was ready at my first walk through. I even got to move in earlier than I expected!

Lennar functional teams use different portals. You have to enroll each of them. Each portal looks different. It makes homebuyers confused. It is very hard to know what action you need take what docs you need to read. I have never experienced this type of digital chaos. Personally I love digital process to handle complicate real state. Lennar should use one portal to proceed selling, even prequalifying evaluation.

From the time we signed papers Lennar finished the house with in the time frame. Throughout communicated very well.

The Lennar team (from sales to finance to post-move in customer service) — everyone was nearly horrible and not worth the money they are paid. I could spend many hours explaining every situation and how bad of an experience this was but to sum it all up. Some of the sales agents are rude and don’t care. The finance team SUCKS and will try to feed you to another company that clearly they will benefit from. The quality team might not actually ensure that important needs are addressed before closing. The builders use VERY cheap, low-end finishing and throw the house together (so expect issues). The walls are paper thin so you will hear everything from the outside to your neighbors. The entire process is disconnected so expect to deal with nearly 10 different people to cross the finish line. No one knows how to take accountability for issues. Worst purchase experience ever. I should have backed out. Not worth it! ... More

We had many issues closing the loan even when I had over 80% down. The issue was nobody within the multiple Lennar divisions (builder, title and loans) knew who owned getting the Spousal waiver signed off. As a result, my ex had to sign through a virtual notary 4 times. This caused delays in closing which cost me $100s in rescheduling fees not to mention that they had my $1M that should have been earning $150 a day in interest for almost 2 weeks. That is almost $1000 that I will never see. As for build quality, there are many design flaws that are having to get fixed: - pathways to side yards for trash can servicing - Strike plates are too short across the entire house and causing damage to the door trim - Solar panels have the wrong plaque causing delays to start using a service that we have paid for. All in all, I would not be surprised to see a class action suit as a result of these obvious builder related issues. ... More

I've own 2 homes prior and Reed @ EPOCA is my 3rd and hopefully my final. I can't say enough of how my shopping experience was low stress and somewhat enjoyable. All the staff from finances to the on-site representatives, were helpful and patient. We're very happy with our new home. Those individuals worth mentioning are: Felice, Becky and Lisa.

There is a lot of issues in the house like electrical, paintings, dirty windows etc. we did mark some of it during the walkthrough but they just remove the tape but not fix. I placed request for repair but some contractors takes time to respond and come. We closed in August but until now we still have problems. Although our customer care coordinator, Destiny is very helpful.