Lennar Reviews in San Diego, CA
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What San Diego Homeowners Have to Say About Lennar.
Read all 306 verified reviews from homeowners that built a new home with Lennar in the San Diego area. San Diego homeowners have rated Lennar an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in San Diego Area
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Customer Reviews
Issue fix
- Anonymous
- Verified HomeBuyer
- July 20, 2024
- San Diego, CA
issue fix very slow and not so responsible
Total Score 3
Quality 5
Trustworthiness 4
Responsiveness 1
Awesome Team
- Anonymous
- Verified HomeBuyer
- July 20, 2024
- San Diego, CA
Lennar helped realize our hope, wishes and dreams from the beginning though the end. They really have a great team who are always there to help you through stumbling blocks and make your dreams come through. The house is beautiful and has most of everything you can think of. The customer service after you move in is very helpful in assisting you with your questions and needs of your lifestyle. We are very happy and comfortable. Thank you Lennar Team! Godspeed to you all!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality Check
- Raghu K.
- Verified HomeBuyer
- July 20, 2024
- Poway, CA
It would be great if Lennar play a key role in quality check; we personally ran into multiple hassles due to poor quality inspection after completion of each area.
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 5
Guide to a smooth purchase, bypass the lottery!
- Christopher L.
- Verified HomeBuyer
- July 19, 2024
- San Diego, CA
The lottery system for initial purchase was intimidating and caused us to hesitate to make an offer to purchase for the first couple of phase releases in the Lilac community at the Junipers. Fortunately for us, the model we were interested in fell out of escrow and was offered for public sale and we were able to make an offer without going though the lottery. Overall we were happy with the closing process and Lennar Title/ Escrow and Lennar’s responsiveness to final inspection issues. The post sale concierge has been responsive to issues raised and promptly arraigned for correction of ...
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
perfect service
- Mahmood t.
- Verified HomeBuyer
- July 14, 2024
- San Diego, CA
I liked dealing with Lennar
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I wouldn’t buy lennar again, lol.
- Mark S.
- Verified HomeBuyer
- July 12, 2024
- Chula Vista, CA
Nobody cares about the homebuyer after you move-in. Be prepared to do everything yourself…
Lennar responded:
Thank you, Mark, for your feedback regarding your experience after moving in. We understand you could be feeling like you are not being cared for, and we sincerely apologize for that impression. We take pride in providing excellent Customer Care, and we want to ensure you have all the support you need. For any questions or warranty-related issues, you can easily submit a request online through your Lennar Account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 3
Overall it was an okay experience, for a first home buyer
- Jayron D.
- Verified HomeBuyer
- July 12, 2024
- Chula Vista, CA
It was overall good. The only thing I didn’t really appreciate was the home loan officer that I worked with, who was very unresponsive and difficult to deal with. Not helpful at all, especially as a first time homebuyer, the loan officer made it such an unpleasant experience. During the home celebration/inspection, we found a few paint that needed to be addressed and I was promised that we can ask for some paint after we fully moved in. Now that we’re all moved in for a month now, they’re saying they can’t give us any paint as it is a state law.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Very responsive customer care
- Farhad D.
- Verified HomeBuyer
- June 28, 2024
- San Diego, CA
The home as a whole is not designed for older buyers even though advertised as 55+. Entry steps are too high, the front access to the backyard is through rough mud/dirt obstacle, and very difficult to navigate for cane, walker, wheel chair. Most vehicles bottom out trying to get into the garages because of a sharp drip from the driveway to street below.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
Lackluster experience
- Ajile A.
- Verified HomeBuyer
- June 13, 2024
- San Diego, CA
I purchased my home about 2 months ago . I am just finding outlets that don’t work the molding is cracked and the shower drain isn’t finished. I could not be present for my final inspection because I am active duty military and I was away. I have been trying to reach somebody because I was never given a key to the pool area but I am getting nothing. I am so disappointed
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 1
Stressing lots of defects
- Hector R.
- Verified HomeBuyer
- June 12, 2024
- San Diego, CA
Good price for san diego but keep an eye on quality. They build houses against the clock so theres lots of defects on the houses. Be ready to be patient with them and wait to see if they will help you get it done correctly after you sign it. They do not care of delivering good quality to new homeowners.
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 2
Reliable, kind and positive experience since the first contact through closing escrow.
- Anonymous
- Verified HomeBuyer
- May 30, 2024
- Chula Vista, CA
Lennar team was always kind and helpful in clarifying ideas, collaborating in solving problems and reliable.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Norma P.
- Verified HomeBuyer
- May 13, 2024
- San Diego, CA
The home buying experience was top notch. Mark was very welcoming and Supportive the entire journey. We love our plan and I’m very happy in our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Very happy
- Chin C.
- Verified HomeBuyer
- April 17, 2024
- Chula Vista, CA
It was good experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Second time purchase with Lennar.
- Julie a.
- Verified HomeBuyer
- March 26, 2024
- Poway, CA
Both homes purchased from Lennar have been great. We were in our last home for four years and had no issues with it. In love with our current home and excited to make new memories here with our little family. We've only been here for two months and have come across minor issues, all of which were promptly addressed and fixed. Based on my experiences with Lennar, I'd purchase from them again.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Many issues and took forever to fix
- Anonymous
- Verified HomeBuyer
- November 15, 2023
- San Diego, CA
Many issues with my house they have yet to fix. How can then sell a home with a broken items and let you move in? This is ridiculous
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 5
It could be better
- Anonymous
- Verified HomeBuyer
- November 13, 2023
- San Diego, CA
First of all, Felice is great at explaining everything; she is a fantastic person and helped us a lot during the process. Mark on sales was excellent; he constantly communicated with us and was very helpful in showing us the property. From the builder, I am happy, but I also see some quality of the work is not good; something happened that makes me believe they are using non-high-quality contractors; they seem to oversee some essential things to get right and fix (ex, the did not connect the laundry, garbage disposal, minor leaks, dirty carpet with paint) and some stuff that should not be ...
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 3
Upgrades via Lennar is not worth it
- Nithin N.
- Verified HomeBuyer
- October 10, 2023
- San Marcos, CA
We upgraded our flooring with Lennar( initially I wanted to upgrade my flooring using an external contractor once I close but the design team scared us that we will loose the warranty of the post extension slab) hence we decided to go with Lennar even if the cost is high. But the quality of the work Lennar invested in laying our flooring is so bad that we feel like we are walking on a 80’s built house. When we asked about that they mentioned it’s done based on manufactured specs, but I am still trying to find Shaw manufacture specs but not able to. Apart from flooring their quality ...
Total Score 5
Quality 2
Trustworthiness 3
Responsiveness 4
The sales staff goes above and beyond, then you get your home and have to figure out what to do about the quality of the components.
- Wendy W.
- Verified HomeBuyer
- October 03, 2023
- San Marcos, CA
How does a home that is priced for more than a million dollars not have a duel zoned air conditioner when it has two stories? Why is it necessary to resubmit requests to get the smoke alarms to work correctly? Why is the home delivered with a cracked powder room sink? We just wanted our new home to be new and functional.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Dream HOME comes true with Lennar
- Shashanka D.
- Verified HomeBuyer
- July 25, 2023
- Poway, CA
Both Adam Weiss and Eric were very helpful. They understood our needs and supported us throughout the buying process. Although the handover process was postponed couple of times by Lennar, we are aware of the situations. Thank you Lennar for building our dream home.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 5
The Lennar Team is Awesome!!
- Patricia V.
- Verified HomeBuyer
- July 18, 2023
- San Marcos, CA
I won’t change anything with my experience with the Lennar Team! from the start, Adrianna help me with the process as well, ILa was so helpful & understanding as well. I felt anxious not knowing how my home will come out, and everything is so perfect! I love my Lennar Home!! My boyfriend and I are very happy with our home and know if we ever buy another home will be with the Lennar Team!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
It was an amazing experience!
- Kristen A.
- Verified HomeBuyer
- July 18, 2023
- San Marcos, CA
We had a wonderful experience buying this home! The entire sales team, mortgage team, escrow team, everyone was great to work with!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
quality of workmanship need to improve
- Anonymous
- Verified HomeBuyer
- July 18, 2023
- San Marcos, CA
sales agent and customer service are great! Quality of workmanship is poor. Found too many issues during walk through and most are not fixed before closing. Now a few months after closing and many issues are still not addressed.
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 5
Great experience!
- Tina P.
- Verified HomeBuyer
- July 18, 2023
- San Diego, CA
Smooth process end to end. Also, the after care is great as Margarito has been helping us. He is great!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New home
- Bhupen S.
- Verified HomeBuyer
- July 05, 2023
- San Marcos, CA
Overall is good except walkthrough too fast, person going through walkthrough is too fast and not allowed enough time for buyer to understand.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lack of responsive in follow up issues
- Hector G.
- Verified HomeBuyer
- June 13, 2023
- Chula Vista, CA
Poor response once you have an issue that need to be addressed, good response via teams or zoom to explain the situation but a lot of time to get fixed any situation on the property, maintenance department need to have a value stream mapping process in order to understand the response time/ Leadtime for costumer service.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 1
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