Lennar Reviews in San Diego, CA

We have had solar not working and it’s been 6weeks. Nothing has been done from Lennar to help us with this. It’s been a frustrating experience

If I have to start again, I will only buy ready to move in house. We were promised to close our house house on march and we got the house on September. They delay it for 6 months. Because of that we are paying $850 more every month. Key hand over process is lame. I am buying a house not a toy. They handover the key at outside of the garage and he/she left the welcome goodies bag on the floor. It was awful.

The purchase process was overall smooth. But there were a lot of issues in the house that had to be resolved. Considering that the last walkthrough was a day before our move-in day, we decided to ignore many marked touch-ups that we had requested and yet were still not fixed. Upon move-in though, we started to face many more bugging issues, such as a randomly opening garage door due to faulty switch circuit, smart frontdoor lock that was failing to pair due to faulty installation, broken patio screen upon installation, broken parts all over the place, pest infections that were in place from day one, ... Over time, the contractors have been in and out and have been able to resolve most of the issues. But considering the headaches of move-in, it is too much to handle so many construction failures at the same time. ... More

Post handover I raised 2 tickets, but first followup call happened to know what the issue is. Post that when they will come is unknown

I found the perfect retirement home at 3Roots. It was expensive but exactly what I wanted. Loan and escrow were fairly simple compared to my previous home. Had a few problems with various items but they were all attended to by Lennar.

Lennar is great company and produces beautiful houses. Maybe it’s just the market and material shortage that drives the houses prices. Overall I did have a great and awesome experience with the Lennar sales team.

There have been a few things that haven’t been great. Carpet was stained before we had our walk through. I called it out and it was bandaid fixed but the stains are all back. We have reports in for a fix but it is taking very long and response times are awful. We have also had issues with our stairs that have been reported and her no response. Disappointed since this is our 1st house. Figured Lennar would of been better than this.

Jay, Good place to live in.

Mixed experience. Pretty good value with their Everything's Included packages, however the catch is that there is no room for customization outside of flooring, window treatment, and cabinets/counters if your timing is good. What's not included is solar, gutters, and drainage, which are some basic items other builders have included. But overall a large number of "upgrades" that are standard. So if you like a lot of options, Lennar is not the builder for you. Customer service is a bit sub par compared to other builders. Perhaps it had to do with COVID and the absolutely insane seller's market of 2021-2022, but they treated customers like a number instead of a potential homeowner. They're attitude was, "we're gonna tell you how this is gonna work and if you don't like it, go somewhere else." Zero visibility into the sales process. As for after close of escrow, it's been mostly smooth. Small issues here and there but they're good about taking care of it. Overall happy with the home. ... More

The home has really some really good features, and some bad ones. The finishing isn't as good as it could be, and a lot of areas show that, especially the flooring. The drip irrigation installed was already broken the second day we moved in, and then a pipe burst a couple of weeks later. Have been in the home for about a month now, and have already submitted tickets. The best part is the responsiveness to the tickets. Diana and Moe have been a huge help.

Best Experience Ever Thank you.

Closing and getting the keys took considerably longer than expected with Lennar mortgage

The sales team, was great. The floorplan and model of the home is very good. The quality of the materials is fair to good. There have been many problems with Several issues that have arisen since moving in. Air-conditioning issues, electrical issues, water tank issue. I do realize they’re still working on building but the attention to detail prior to moving is substandard. The responsiveness of the team to fix these issues is up to par though.

The builder was delayed over 7-months. Lennar did not communicate well with their customers, costing their customer tens of thousands of additional dollars. We found out that we were getting our house keys with less than 24 hours notice.

My husband and I were so excited to finally get our bid excepted for our Lennar home. The process seemed very seamless early on our loan officer and loan processor we’re fantastic. The Lennar staff in the sales office were fantastic as well. The one thing I think could be improved is when homeowners are doing their a celebration walk-through it is scheduled about a month out from actual closing so when the walk-through is happening is easy to forget everything that is discussed reference your new Lennar home. I wish that celebration walk-through is scheduled a little closer to closing or on closing day. As we got closer to the closing process when is it became a little chaotic. What I think is Lennar ran out of staff to assist of the homebuyers who are closing around the same time and this also may have affected delays in our closing. But everything else was fantastic and we were very happy overall. ... More

No idea why a ticket is closed, no response updates to monitor, poor workmanship, bad quality, continuous surprises in terms of quality issues

The unit has all kinds of problems from plumbing , electrical, flooring, windows, paint marks and several tickets are already filed within 2 months of move in. It is unfortunate to see a brand new home have so many issues. It is definitely not worth the price that I would pay

The home was functional. There were quality control issues as with any new home, perhaps more-so in my case with plumbing. My issues were on on what you get for the price you pay for these homes is not the best quality, laminated cabinets that chip easily. Lennar forced a bid approach when the pandemic happened. While not unusual, this process was very clunky, and we saw huge delays in closing. Overall I was pleased with the people-aspect but not much else in the buying experience.

Overall, buying a home from lennar was an excellent experience. Our first point of contact was Tina who streamlined everything for us from the beginning to the end and made sure everything’s goes smoothly. Without her, this would have been a stressful experience considering we had multiple obstacles; however, she made it easy and provided everything necessary, and quickly responded to every question, leaving no time for hesitancy to purchase and move forward. . She is a gem and Lennar is very lucky to have her on the team. Her upbeat, positive personality and expertise in the market, was a bonus that we didn’t expect and gratefully enjoyed. Sherri in escrow, assisted us tremendously as well. We had to purchase the house with a power of Attorney and she assisted by making us understand the multiple steps and kept us on track on the tight timeline, to close escrow as required. She also did it all with a super friendly, great positive attitude. Azita in title was super responsive and was happy to help in anyway possible. Even when we had difficulty finding others, she would reach out to other team members and made sure all parties were informed, had all needed and helped us by constantly keeping us informed of the status, so there are no worries. Josh who handed the house to us was great as well. He patiently explained all the features of this “ smart” house, multiple times. He made sure we were comfortable and responded to our many questions afterwards as well, even after hours, over the weekend. You can tell he takes great pride in what he does. Glad we have purchased this home and looking forward to many years in this community. ... More

Our journey with Lennar has been smooth. Newly constructed home looks and feels great! Lennar delivered on time, and with quality. It has been almost 1.5 months since we moved in to this new home and so far, few initial minor issues found after move-in were promptly and professionally serviced by Lennar team. I recommend Lennar for those home buyers who want to buy a brand new home. Lennar is very organized.

People changed left and right. Buck was passed throughout process. Was told these were single family homes in reality there is a shared driveway and it’s a condo. Shoddy work that builder refuses to fix.

Unfortunately, we had experience what a lot of our other neighbours also experienced. Lennar project was delayed by over a month and there was no clear answer about why and when it will be ready. We were all left up on the air until 10-12 days before closing. We’re phase 1 of this new construction and there are so many essential things (heater in the winter and water heater to start with) were defective when the home was delivered and there are so many outstanding issues still remaining. One thing that makes it more painful is that we bought this house almost $300k over asking price and I believe strong market made the Lennar to don’t care about their customers, because there’s always demand and another person if you don’t want it. Overall, terrible experience and still have the buyer’s remorse. Avoid buying from Lennar if you can. ... More

Tina & Ryan we’re very helpful every step of the buying process, plus the EI feature is amazing! There is so much included in the new home that many other builders make optional for an extra cost. We love our new home!

Multiple issues! Too many to list from exterior to interior

Great experience as a first time home buyer. Team was fantastic to work with and exceptionally responsive!