Lennar Reviews in San Diego, CA

Jay, Good place to live in.

Mixed experience. Pretty good value with their Everything's Included packages, however the catch is that there is no room for customization outside of flooring, window treatment, and cabinets/counters if your timing is good. What's not included is solar, gutters, and drainage, which are some basic items other builders have included. But overall a large number of "upgrades" that are standard. So if you like a lot of options, Lennar is not the builder for you. Customer service is a bit sub par compared to other builders. Perhaps it had to do with COVID and the absolutely insane seller's market of 2021-2022, but they treated customers like a number instead of a potential homeowner. They're attitude was, "we're gonna tell you how this is gonna work and if you don't like it, go somewhere else." Zero visibility into the sales process. As for after close of escrow, it's been mostly smooth. Small issues here and there but they're good about taking care of it. Overall happy with the home. ... More

The home has really some really good features, and some bad ones. The finishing isn't as good as it could be, and a lot of areas show that, especially the flooring. The drip irrigation installed was already broken the second day we moved in, and then a pipe burst a couple of weeks later. Have been in the home for about a month now, and have already submitted tickets. The best part is the responsiveness to the tickets. Diana and Moe have been a huge help.

Best Experience Ever Thank you.

Closing and getting the keys took considerably longer than expected with Lennar mortgage

The sales team, was great. The floorplan and model of the home is very good. The quality of the materials is fair to good. There have been many problems with Several issues that have arisen since moving in. Air-conditioning issues, electrical issues, water tank issue. I do realize they’re still working on building but the attention to detail prior to moving is substandard. The responsiveness of the team to fix these issues is up to par though.

The builder was delayed over 7-months. Lennar did not communicate well with their customers, costing their customer tens of thousands of additional dollars. We found out that we were getting our house keys with less than 24 hours notice.

My husband and I were so excited to finally get our bid excepted for our Lennar home. The process seemed very seamless early on our loan officer and loan processor we’re fantastic. The Lennar staff in the sales office were fantastic as well. The one thing I think could be improved is when homeowners are doing their a celebration walk-through it is scheduled about a month out from actual closing so when the walk-through is happening is easy to forget everything that is discussed reference your new Lennar home. I wish that celebration walk-through is scheduled a little closer to closing or on closing day. As we got closer to the closing process when is it became a little chaotic. What I think is Lennar ran out of staff to assist of the homebuyers who are closing around the same time and this also may have affected delays in our closing. But everything else was fantastic and we were very happy overall. ... More

No idea why a ticket is closed, no response updates to monitor, poor workmanship, bad quality, continuous surprises in terms of quality issues

The unit has all kinds of problems from plumbing , electrical, flooring, windows, paint marks and several tickets are already filed within 2 months of move in. It is unfortunate to see a brand new home have so many issues. It is definitely not worth the price that I would pay

The home was functional. There were quality control issues as with any new home, perhaps more-so in my case with plumbing. My issues were on on what you get for the price you pay for these homes is not the best quality, laminated cabinets that chip easily. Lennar forced a bid approach when the pandemic happened. While not unusual, this process was very clunky, and we saw huge delays in closing. Overall I was pleased with the people-aspect but not much else in the buying experience.

Overall, buying a home from lennar was an excellent experience. Our first point of contact was Tina who streamlined everything for us from the beginning to the end and made sure everything’s goes smoothly. Without her, this would have been a stressful experience considering we had multiple obstacles; however, she made it easy and provided everything necessary, and quickly responded to every question, leaving no time for hesitancy to purchase and move forward. . She is a gem and Lennar is very lucky to have her on the team. Her upbeat, positive personality and expertise in the market, was a bonus that we didn’t expect and gratefully enjoyed. Sherri in escrow, assisted us tremendously as well. We had to purchase the house with a power of Attorney and she assisted by making us understand the multiple steps and kept us on track on the tight timeline, to close escrow as required. She also did it all with a super friendly, great positive attitude. Azita in title was super responsive and was happy to help in anyway possible. Even when we had difficulty finding others, she would reach out to other team members and made sure all parties were informed, had all needed and helped us by constantly keeping us informed of the status, so there are no worries. Josh who handed the house to us was great as well. He patiently explained all the features of this “ smart” house, multiple times. He made sure we were comfortable and responded to our many questions afterwards as well, even after hours, over the weekend. You can tell he takes great pride in what he does. Glad we have purchased this home and looking forward to many years in this community. ... More

Our journey with Lennar has been smooth. Newly constructed home looks and feels great! Lennar delivered on time, and with quality. It has been almost 1.5 months since we moved in to this new home and so far, few initial minor issues found after move-in were promptly and professionally serviced by Lennar team. I recommend Lennar for those home buyers who want to buy a brand new home. Lennar is very organized.

People changed left and right. Buck was passed throughout process. Was told these were single family homes in reality there is a shared driveway and it’s a condo. Shoddy work that builder refuses to fix.

Unfortunately, we had experience what a lot of our other neighbours also experienced. Lennar project was delayed by over a month and there was no clear answer about why and when it will be ready. We were all left up on the air until 10-12 days before closing. We’re phase 1 of this new construction and there are so many essential things (heater in the winter and water heater to start with) were defective when the home was delivered and there are so many outstanding issues still remaining. One thing that makes it more painful is that we bought this house almost $300k over asking price and I believe strong market made the Lennar to don’t care about their customers, because there’s always demand and another person if you don’t want it. Overall, terrible experience and still have the buyer’s remorse. Avoid buying from Lennar if you can. ... More

Tina & Ryan we’re very helpful every step of the buying process, plus the EI feature is amazing! There is so much included in the new home that many other builders make optional for an extra cost. We love our new home!

Multiple issues! Too many to list from exterior to interior

Great experience as a first time home buyer. Team was fantastic to work with and exceptionally responsive!

Lennar is great, from Cody, Kerry, David and Joshua . All offer a great service and truly care about their customers. I regret working with an outside agent and not directly with Lennar and Lennar was the most responsive and helpful throughout the buying process. Would definitely buy from Lennar again and recommend them with friends and family. Kudos to the team!

Love our neighborhood ! Excited to own a lovely home in Canopy Grove!

Overall great experience! Everyone in Lennar’s team have so kind and helpful :)

All people are very helpful and make the purchase process smoothly

Lennar made it easy for first time home buyers like my wife and I to own a home. We appreciate everything they have done so far. I think the only feedback I have is for customer service as I have submitted multiple tickets and only got one resolved so far and never got an update from them.

It was a great experience

Overall our experience with Lennar was decent. However, what left a sour taste in our mouth was when Lennar decided to change the buying process to a bidding war. It went from going down the priority list (all on list were prequalified through their lender) and offering the houses for their respective set price, to opening it up to everyone on the list and forcing us bid against each other. Only 1 bid allowed so it should be best and final. We did that and progressively started bidding higher and higher above the “Lennar starting at price”. I know the housing market was booming but we were then bidding 60k - 100k over the houses that we wanted and we were getting ghosted (must have gotten out bid but no information was provided). The house that was in our budget and that our family wanted, become unattainable in the blink of an eye. We paid an embarrassing amount over the starting price, and that was pre upgrades. We are now in a house our family is already almost too big for our family just because an exec saw an opportunity to exploit the system. As said, I know the market was booming but I feel like Lennar, a multi million dollar corporation, who was already making a ton of money building houses with the old process, saw an opportunity to take advantage and pad their bottom line and make even more money. It’s a bitter pill to swallow to live in a neighborhood who half of your neighbors were the old system, and you paid a hundred thousand dollars over what they did, and you have the same house and closed right after them. ... More