Lennar Reviews in Visalia, CA

We had a smooth home buying experience with Lennar. Everyone was professional and helpful if we have questions. We love our home that they had built and if you notice problems within the first year you can just place a work order in the website, schedule the virtual visit and they’ll send somebody to fix it.

When buying a new home it’s expected that everything is in good shape. With this build it seemed like everything was rushed. A lot of build issues and things that needed to get fixed. Certain things were pointed out and still didn’t get fixed until the second time around. Overall disappointed it’s a new house so I expect things to look good. The cabinetry is very cheap and the overall quality isn’t to good. When you chose lennar your choosing quality and that’s not what I received.

its a great home

During the home buying process there was not a lot of communication. I contacted the loan officers to ask for the stages of my loan multiple times. I never really knew what was going on and there was times I wasn’t able to get in contact with them. I felt very lost in that process which was hands down the most stress part of the home-buying process. The house came with really great appliances which I appreciate. Overall I do love my new home.

We came home from work to find our ceiling was leaking and caving in over our master bathroom. The home is a month old. We feel like we were tricked and are very disheartened by this whole experience. Our life savings is in this home and now we are staring at a giant hole in our ceiling and are displaced from our master bedroom for close to a month, waiting for the repairs to be completed. Also, the microwave is short circuting the whole wall every time we use it and the refrigerator that came with the home had a leak which took a month to get fixed. I would not recommend a Lennar home to anyone at this point. Our DR Horton home we bought brand new never had a single issue the whole 5 years we lived there. This home seems to be falling apart weeks to moving in. ... More

The home buying experience with Lennar was not great. We were left to ourselves for pretty much the entire process. On our orientation our Lennar Representative was kind and provided a lot of information but we were never welcomed on site to receive our keys. We were told to just pick up the keys in the lockbox outside our house. It was very impersonal. We did not feel cared or valued. To make matters worse, we have struggled with appliances, paint, carpet issues, and dry wall. Our fridge was installed incorrectly and we were unable to use the water dispenser until two weeks after move in. Our oven still does not work and we have lived in the house for a month without using the oven even once. Carpeting in the owners suite closet with installed without padding and painting on baseboards underneath cabinets was not completed entirely. For the price of the home and this being a Lennar home known to have prestigious background, I have been greatly disappointed. ... More

Easy peezy ! Best home buying experience

I've owned several homes over the years but have never brought a new home before - everyone from Lennar made the process seamless and easy.

I am very pleased with the overall buying process. The folks at Lennar were very courteous and professional. Most of the paperwork was able to be done on line. Lennar kept to their initial closing date which made me and My wife very happy.

Kristin was amazing from start to finish when it came to my loan and Jon and Lincoln were super supportive and a amazing to work with. I really appreciated all the communication

So far so good. The quality of the home is great especially for the price you are paying. I highly recommend purchasing with Lennar if you’re looking for quality finish. I have a newer home prior to this purchase and Lennar beats any new construction build hands down so far.

Lincoln was great in resolving punch list items.

Oversold knowing they didn't have supplies, months overdue, and morgage company not in the best interest for the consumer. Overall D- in the experience with lennar, I would not recommend a Lennar home.

Thank you Lennar for a really unique experience. We signed the purchase agreement in late October 2021. The home was already under construction so we were told it would be complete in the middle of January 2022. We sold our existing home fast and decided living in a hotel for two and a half months would not be that bad. Construction delays and material shortage kicked the actual close date to May 27, 2022. We were homeless for 7 months! Every step along the way we felt deceived and lied to. When we would talk to the customer representatives they would always say “Thank you for not yelling at us”. I would always wonder why a company would put its sales staff in line for customer abuse. We finally had a walk through of the “completed” house and found hundreds of poor fit and finish items that needed to be addressed. Almost none of the issues were properly addressed by Lennar before closing. My Wife’s new part time job is to submit complaint tickets and schedule repairs. We have had plumbing problems, HVAC problems that are still ongoing, cabinet faults, cracked tiles, The closing day was a mess no one knew if our house had actually closed. Now a month later we discovered that Lennar did not pay our home insurance at closing. They sent our home insurance payment to a different insurance company! We had to bring up the error to Lennar and they took 3 weeks to fix the problem. Bottom line. I will tell everyone to avoid Lennar for their future homes. I will never do business with them and I regret every step of this home buying experience. ... More

It all starts with the closing. Initially we were to close on the last Tuesday of the month. Because of work, I requested the closing to be moved to the Friday of that same week. I was denied. I then organized a POA and had to fly my POA all the way to California for this closing only to be told less than a week prior that the house was not ready and closing was to be moved to the date I originally wanted. Overall, prior to actually moving in, the closing date was shifted a total of FOUR times. Each time being a last minute change to the closing date. Set a closing date and STICK WITH IT. Take your customer's wishes into account not just your own desire to pad your numbers. The house itself was in an unsatisfactory state considering how much I paid for the house. Of course there is a warranty right? Wrong. "Oh that's is not actually covered by the warranty" has been an excuse I've heard for a few things that were wrong with the house. For things that are covered, it has been a NIGHTMARE trying to get trades to come out. It's like Lennar actually expects me to wait all day for a trade to come out. STOP scheduling in 4 hour blocks. It's ridiculous. Schedule things at fixed times. Additionally, it has been slow just scheduling these appointments. Stop having your foreman schedule them, and just give the us, the customer, the opportunity to schedule them for ourselves so I'm not waiting three months for work to be done to my house. Lastly, the foreman are not the best because I am lied to constantly. Whether they lie about doing work, or I'm told "no, that is normal" only for me to push for a professional to look at it and the professional agreeing with me that my concern is in fact not normal. Tell your foreman to be honest. If something is wrong, that's fine let's just schedule a trade and get it fixed, but DO NOT lie to me about something being normal when it's not. Your foremen have never heard the phrase "under promise and over deliver." Tell them to stop making promises they can't keep and tell them to stop lying. In conclusion: 1.Your closing process needs to be fixed. Set a date and STICK WITH IT. 2.Fix things in a timely manner and stop expecting your new home owners to wait all day for trades to come out. Schedule appointments to the hour, not in FOUR hour blocks and give the customer the option to work directly with the trade! Your foreman are slacking at scheduling appointments. 3. Your foreman need to "under promise and over deliver." Additionally, they need to STOP LYING and be honest. ... More

I’m more happy than unhappy overall, but there are significant items that really soured the home buying experience, including inexplicable delays in closing (not supply chain or COVID related, just disorganized), skipped final inspection due to the time crunch, bubbled paint/missing paint/splattered paint in numerous spots (all minor, but noticeable), failed low voltage electrical component problems, and insect problems immediately upon move in. All of these can be fairly easily corrected, and for the warranty-covered items they are being fixed without any push back, so that is good. Also, the sales and customer service folks are knowledgeable, honest, polite, and all-around pleasant to work with. But the bottom line is that even though I can look passed these because I can see the house for what it will be once these things are addressed, it is frankly embarrassing to bring over friends and family (for at least the first 2 months it takes to fix these) to a new house with all of these issues. ... More

My biggest complaint was being told if our loan closings was late we would have to pay a fee per day being late. Lennar was however not held to the same standard when delays occurred. Especially during Covid that needs to be amended

I wish we were able to pick our exterior elevation/colors. We had a lot of delays, many of which were understandable, some were solely based on the land department’s incompetence, things that they knew needed to be done but expected the city to allow a variance on that delayed closing several weeks.

A very good experience for me.

Great home and a great staff

Be cautious when purchasing in a booming market. Houses are being built fast. In turn quality of workmanship diminishes. Ask about material being used. For example tile, carpet, cabinetry. Be aware. Solar isn't listed in the purchase price and is a add on. You can either purchase or lease. I would recommend purchasing to receive the tax break.

Everyone is so efficient and when there is a problem they are right on it

Everybody was friendly and ready help with questions or concerns

Upon closing date we were told our Granite countertops could simply be cleaned with Granite cleaner... They had a very noticeable white film over them with circles and squares imprinted in it? After signing for the home, We purchased a good granite cleaner and it did no good, it looks exactly the same. We were told a one year warranty would cover any issue? NOT TRUE, After we submitted a work order for repair, five months later they said it's not covered by the warranty? DO NOT SIGN during closing until EVERYTHING IS COMPLETED TO YOUR SATISFACTION! Look with a magnifying glass!

Love my home. I wish Lennar have their construction workers more time to build, maybe there wouldn't be so many fixes needed when we moved in. The "fix it" team is ok when it comes to fixing stuff. However, I had many small fixes and the answers I got we're "The team an fix some stuff but they can't spend all day fixing everything". I'm sorry but that's the wrong answer. Upon moving in we had no power and could not see details of texture and paint. There are still areas in my home that have no texture, fixes in the walls need to be smoothed out, air bubbles in the paint leave black holes, etc... Again, I love my home. But the "Oh we can fix it" mentality is only for big issues. Not "small" issues which is wrong considering I have to fix them on my own & Lennar leave a tiny container of paint for homeowners yet they can't fix ALL issues. So your destined to purchase paint after buying a home.... ... More