Lennar Reviews in Visalia, CA

Very nice home the problem my family had was after they were done building they left a slope of dirt and an uneven backyard so we have to pay to get the whole backyard leveled they failed to say that we wouldn’t have a backyard and that it’s an additional $3,000 to level it that is the cheapest we have found. So just keep that in mind.

Lannar teams the best

Lennar homes are designed with the area nearby in mind. I am so happy with my new build. My husband and I did a lot of research and had very manageable expectations after reading others reviews of Lennar and their new builds. Yes, there are built fast and not everything is perfect. With that in mind, we are very happy with the home we purchased. Greg at Avertine in Lemoore looked out for us better than I did for myself! He was exceptional in making sure everything was perfect for sign off. With the incentives offered, it is the best option out there for anyone looking to buy in this market.

I wish we were able to pick our exterior elevation/colors. We had a lot of delays, many of which were understandable, some were solely based on the land department’s incompetence, things that they knew needed to be done but expected the city to allow a variance on that delayed closing several weeks.

Purchasing the property was pretty simple. The only complaint I had was that with it being a contactless process, we had to email and text with way too many people. It was difficult to keep track of everything. As far as warranty work and repairs, they are quick to respond and I haven't had any issue where they decline my repair ticket. We had an issue with a toilet not flushing because there was a blockage in the line somewhere. They were their with a snake and camera in a couple of days. No questions asked and they were there until it was working properly. We had a window that was cracked. They ordered a replacement and it was there within a week. No questions asked. The security light in the backyard was installed upside down. They sent a guy right then and there to fix it. There were a few hiccups in the process of getting the place built. Some were out of Lennar's control though. For example, we had to push our closing date out a month because PGE didn't get the power turned on in a timely manner. Additionally, it takes forever to get your solar turned on with the electric company. There were a few items that were missing in our home vs. the model. There is a cabinet missing in the kitchen, The mirrors in the bathroom are a lot lower grade than the model home displayed. As far as quality of build material, it's hit and miss. The stucco is cracking like crazy and will need to be a warranty fix before the year is up. I was actually told to just hold off on putting in the repair ticket until closer to the end of the warranty period to ensure we give the house enough time to settle completely before fixing it so we don't have to keep calling them out here to fix it. The fence around the back of the property feels pretty low grad and I'm sure that will need to be replaced sooner than it should have to be. I can see the seems in the carpet upstairs. They don't offer any other paint than flat paint throughout the entire house except where they are legally obligated to put semigloss (kitchen and bathrooms) so we had to hire a painter to come and paint our brand new house which just seems silly. Ended up paying a guy five grand when I could have just given the painter that was contracted through Lennar the paint I wanted. The light switches they use are seemingly random. Some are on dimmers. Some are not. Some have timers. Some don't. When we moved in, the tracks on the slider door that leads to the back yard was completely filled with mud and small rocks. Needed to take a steam cleaner to it to clean it out. I know that seems like a lot of negatives, but overall, I feel like it was a pretty good process and I'm not disappointed with the purchase. I've heard a lot of horror stories about purchasing through Lennar, but so far, I can't tell anyone to avoid it all together. If I had to give the entire experience a grade... 85%. ... More

We had a smooth buying and move in process with Lennar

My biggest complaint was being told if our loan closings was late we would have to pay a fee per day being late. Lennar was however not held to the same standard when delays occurred. Especially during Covid that needs to be amended

This was my second Lennar home in five years. However, the quality of materials and workmanship has significantly declined compared to my previous Lennar home. Lennar homes are beautiful and space is planned out well. Buying process was easy and not complicated.

Lincoln was great in resolving punch list items.

I’m more happy than unhappy overall, but there are significant items that really soured the home buying experience, including inexplicable delays in closing (not supply chain or COVID related, just disorganized), skipped final inspection due to the time crunch, bubbled paint/missing paint/splattered paint in numerous spots (all minor, but noticeable), failed low voltage electrical component problems, and insect problems immediately upon move in. All of these can be fairly easily corrected, and for the warranty-covered items they are being fixed without any push back, so that is good. Also, the sales and customer service folks are knowledgeable, honest, polite, and all-around pleasant to work with. But the bottom line is that even though I can look passed these because I can see the house for what it will be once these things are addressed, it is frankly embarrassing to bring over friends and family (for at least the first 2 months it takes to fix these) to a new house with all of these issues. ... More

The employees are very helpful and the customer service is great. The actual materials used to build the home are not the best...Cabinetry is very flimsy, lighting is minimal and poorly laid out as well as the wall switches.

Door bell isn’t ringing, there is a power short in the master bedroom and bathroom that needs to be fixed . When I put in a warranty ticket it takes forever to get an answer .

If you're looking for a low-quality/maybe middle-of-the-pack type starter home, this is a good start. If you're looking for high-quality finishes and not find any issues like what I found with scratches, dirt on finished drywalls, debris throughout the property, stained driveway, messy finishes like clean caulked edges, etc. to have to contact the crew to finish/fix things, then you are better off looking elsewhere. The move-in experience was mediocre. I was introduced the smart-home features super fast a week prior to move-in/closing date. So everything that was informed to me I had to Google weeks later because there's way too many things to cover. A lot of the things that I called out to be touched up on, they did a lackluster job and/or didn't complete so I ended up having to do it myself or risk having it be there for months before they look at it. Luckily enough, I am a hands-on/DIY guy so it doesn't matter too much. But the principle that you are buying a brand new home, you would expect a finished and cleaned up product - however, that was not the case. I've contacted about a possible HVAC leak for over a week and have yet to get a response. The very fact that I have to contact them about these things is a little subpar from a quality product. The home is beautiful but a lot of little small details that you can tell they focused more on quantity > quality. It's quite apparent. But hey, a publicly traded company where profits > people - it makes sense. You want to pump out as many homes to secure those long-term loans to report out to your shareholders. All in all, as a starter home or investment properties, you have a good option here. But a forever home, I'd look elsewhere TBH. ... More

The home buying experience with Lennar was not great. We were left to ourselves for pretty much the entire process. On our orientation our Lennar Representative was kind and provided a lot of information but we were never welcomed on site to receive our keys. We were told to just pick up the keys in the lockbox outside our house. It was very impersonal. We did not feel cared or valued. To make matters worse, we have struggled with appliances, paint, carpet issues, and dry wall. Our fridge was installed incorrectly and we were unable to use the water dispenser until two weeks after move in. Our oven still does not work and we have lived in the house for a month without using the oven even once. Carpeting in the owners suite closet with installed without padding and painting on baseboards underneath cabinets was not completed entirely. For the price of the home and this being a Lennar home known to have prestigious background, I have been greatly disappointed. ... More

When buying a new home it’s expected that everything is in good shape. With this build it seemed like everything was rushed. A lot of build issues and things that needed to get fixed. Certain things were pointed out and still didn’t get fixed until the second time around. Overall disappointed it’s a new house so I expect things to look good. The cabinetry is very cheap and the overall quality isn’t to good. When you chose lennar your choosing quality and that’s not what I received.

Unfortunately this time around Lennar failed to stand by their name. It's my third Lennar home , and by far this is the lowest quality of work and attention to details. Garage door paint already peeling off. Poor design of roof without gutters, therefor water intrusion. Customer service demonstrated so far is below average. Lennar get it together., my previous Lennar residence were superb.

Be cautious when purchasing in a booming market. Houses are being built fast. In turn quality of workmanship diminishes. Ask about material being used. For example tile, carpet, cabinetry. Be aware. Solar isn't listed in the purchase price and is a add on. You can either purchase or lease. I would recommend purchasing to receive the tax break.

If you buy a house from Lennar, make sure you ask questions all informations that you're confused on because they dont explain things to you to level that you'll understand it and they expect that your comprehension about home buying informations are same as theirs. Another thing, make sure you review all paperworks before you sign the closing or as the notary agent explain stuff to you because again, the lender doesnt put out information to where your "credits" goes to and ours almost didnt get all credited because of lack of communication from lender. For inspections, their representative doesnt have honor on their words, if you see a discrepancy, make sure that they take care of it before you accept the house and its in writing, we got promised that some discrepancy will be corrected on our final walkthrough but since its not on the writing, we didn't get them to fix it because they dont deal with pest control even though its been promised on the final walk through. Dont trust any of their representative and double check all parts of your house as much as you can. If there's other property thats for sale close to our preferred location, we probably cancel purchasing this property and buy the other. I hope no other people will experience all the stuff that we experienced with this company. ... More

Did not contact you on the phone to ensure you want to lock in your rate. Only contact made was all through email. Made changes to the floor plan after signing and completed a final walk through. Baseboards cracking.

During the home buying process there was not a lot of communication. I contacted the loan officers to ask for the stages of my loan multiple times. I never really knew what was going on and there was times I wasn’t able to get in contact with them. I felt very lost in that process which was hands down the most stress part of the home-buying process. The house came with really great appliances which I appreciate. Overall I do love my new home.

Oversold knowing they didn't have supplies, months overdue, and morgage company not in the best interest for the consumer. Overall D- in the experience with lennar, I would not recommend a Lennar home.

Customer Care Employees leave a lot to be desired. Say a lot but do not do anything and you have to do the follow up. Just excuses is all they give you and very poor solution’s.

We came home from work to find our ceiling was leaking and caving in over our master bathroom. The home is a month old. We feel like we were tricked and are very disheartened by this whole experience. Our life savings is in this home and now we are staring at a giant hole in our ceiling and are displaced from our master bedroom for close to a month, waiting for the repairs to be completed. Also, the microwave is short circuting the whole wall every time we use it and the refrigerator that came with the home had a leak which took a month to get fixed. I would not recommend a Lennar home to anyone at this point. Our DR Horton home we bought brand new never had a single issue the whole 5 years we lived there. This home seems to be falling apart weeks to moving in. ... More

It all starts with the closing. Initially we were to close on the last Tuesday of the month. Because of work, I requested the closing to be moved to the Friday of that same week. I was denied. I then organized a POA and had to fly my POA all the way to California for this closing only to be told less than a week prior that the house was not ready and closing was to be moved to the date I originally wanted. Overall, prior to actually moving in, the closing date was shifted a total of FOUR times. Each time being a last minute change to the closing date. Set a closing date and STICK WITH IT. Take your customer's wishes into account not just your own desire to pad your numbers. The house itself was in an unsatisfactory state considering how much I paid for the house. Of course there is a warranty right? Wrong. "Oh that's is not actually covered by the warranty" has been an excuse I've heard for a few things that were wrong with the house. For things that are covered, it has been a NIGHTMARE trying to get trades to come out. It's like Lennar actually expects me to wait all day for a trade to come out. STOP scheduling in 4 hour blocks. It's ridiculous. Schedule things at fixed times. Additionally, it has been slow just scheduling these appointments. Stop having your foreman schedule them, and just give the us, the customer, the opportunity to schedule them for ourselves so I'm not waiting three months for work to be done to my house. Lastly, the foreman are not the best because I am lied to constantly. Whether they lie about doing work, or I'm told "no, that is normal" only for me to push for a professional to look at it and the professional agreeing with me that my concern is in fact not normal. Tell your foreman to be honest. If something is wrong, that's fine let's just schedule a trade and get it fixed, but DO NOT lie to me about something being normal when it's not. Your foremen have never heard the phrase "under promise and over deliver." Tell them to stop making promises they can't keep and tell them to stop lying. In conclusion: 1.Your closing process needs to be fixed. Set a date and STICK WITH IT. 2.Fix things in a timely manner and stop expecting your new home owners to wait all day for trades to come out. Schedule appointments to the hour, not in FOUR hour blocks and give the customer the option to work directly with the trade! Your foreman are slacking at scheduling appointments. 3. Your foreman need to "under promise and over deliver." Additionally, they need to STOP LYING and be honest. ... More

Did not enjoy the house buying experience but have very much enjoyed living in the house.