Lennar Reviews in Visalia, CA

From the beginning, the Lennar Sales team was not responsive to initial inquiries we submitted for home we were interested in. It required me to follow up on weekly/bi-weekly basis before a representative even provided the information on the available homes and the plans. I felt like I was inconveniencing her asking for information. Once we signed the purchasing agreement, we submitted the application to Lennar Financial who waited a few weeks before reviewing and starting the escrow process. They only started with the paperwork 3 weeks before our close date but indicated it would not be an issue to get our application completed. 2 weeks prior to our close date there were issues arising validating our documents. We had to go back and forth between Lennar's "compliance" team and the loan officer to try to get documents cleared. The whole process was frustrating and insulting. However, we really wanted the home and the area so we proceeded with the purchase despite the issues we were having with Lennar. If we had known the type of company we were dealing with before getting half way through the homebuying process we would have not chosen Lennar or their in-house lender. ... More

Thank you Lennar for a really unique experience. We signed the purchase agreement in late October 2021. The home was already under construction so we were told it would be complete in the middle of January 2022. We sold our existing home fast and decided living in a hotel for two and a half months would not be that bad. Construction delays and material shortage kicked the actual close date to May 27, 2022. We were homeless for 7 months! Every step along the way we felt deceived and lied to. When we would talk to the customer representatives they would always say “Thank you for not yelling at us”. I would always wonder why a company would put its sales staff in line for customer abuse. We finally had a walk through of the “completed” house and found hundreds of poor fit and finish items that needed to be addressed. Almost none of the issues were properly addressed by Lennar before closing. My Wife’s new part time job is to submit complaint tickets and schedule repairs. We have had plumbing problems, HVAC problems that are still ongoing, cabinet faults, cracked tiles, The closing day was a mess no one knew if our house had actually closed. Now a month later we discovered that Lennar did not pay our home insurance at closing. They sent our home insurance payment to a different insurance company! We had to bring up the error to Lennar and they took 3 weeks to fix the problem. Bottom line. I will tell everyone to avoid Lennar for their future homes. I will never do business with them and I regret every step of this home buying experience. ... More

Upon closing date we were told our Granite countertops could simply be cleaned with Granite cleaner... They had a very noticeable white film over them with circles and squares imprinted in it? After signing for the home, We purchased a good granite cleaner and it did no good, it looks exactly the same. We were told a one year warranty would cover any issue? NOT TRUE, After we submitted a work order for repair, five months later they said it's not covered by the warranty? DO NOT SIGN during closing until EVERYTHING IS COMPLETED TO YOUR SATISFACTION! Look with a magnifying glass!