Lennar Reviews in Boulder Longmont, CO

Delayed due to Covid and supply chain issues.

I feel that for the price, we should have had some say into what was going into our house and our landscaping. Our model should have had a patio. We should have had a say into what was planted in our yards, so it doesn't look like all other yards. We have had issues getting things fixed. The sales and loan staff were great, but once we moved in, it seems that the construction staff ignore you. The "fixes" seem to make the issue worse and are not finished.

Overall I am pleased with my new home. We have had some issues that have been addressed extremely fast so no complaints there. My one issue I do have is the quality of the products used. For example; the paint, appliances, sink fixtures, construction materials in general are “cheaper than I expected. A lot of the “quality” was exposed after closing unfortunately.

Lack of communication after you buy. Some things not well done Need attention to detail

Your water heater here is garbage. Can’t even fill half a tub before going cold. Shower isn’t at a consistent temperature from day to day. Plumber came out and supposedly set the thing to not switch into the ridiculously noisy hybrid mode every 24 or 48 hours. It still switches into hybrid. Very disappointing.

I will not buy a Lennar home again. The lack of attention to detail is astounding. First time buying a new build. Live and learn. No shows and lack of communication on getting repairs done underscores my dissatisfaction. Pre buying there was a lot of talk about being responsive. Let’s see it in action!

The finance department was discombobulated and frustrqting

Pushy sales people with very little empathy for those of us trying to sell homes in this market. Cheap appliances, carpet, fixtures, paint, window sills… thin walls that let in traffic noise, and the cabinetry (small, not soft close) comes without hardware, which means you have a hard time opening your kitchen drawers! Poor management to welcome buyers into the home and help understand all the implications of utility easements, fence install, other HOA rules causing a lot of anxiety among neighbors and shattering visions. 30 day inspection seems to be purposed to talk you down from the items you submitted. End-to-end… rubbed me the wrong way. If I didn’t have to move, here, and at this time, I would have pulled out. Not sure how the other builders are in the neighborhood, but we definitely felt unimportant and take-it-or-leave-it style as opposed to Lennar ensuring their home building facilitates better lives. ... More

I have had a very disappointing experience with the responsiveness of Lennar to issues. I called out issues weeks before closing and it took until 6 weeks after closing to start addressing them, some are still not done. Brianna is great but the rest of the team is non responsive and gives updates that do not materialize.

I like the neighborhood, the area, and customer service for Lenar was alright. The quality of the home is below par. There are warped walls, our heater didn't work for the first 2 months, and contractors seemed upset when they had to come fix something.

It’s unfortunate I sold my home prior to closing with Lennar - otherwise I would have never bought and built with Lennar. If you’re interested in spending your money that follows absolutely none of their core values - be my guest. If your are interested in sub-par quality and a horrible customer service this is the builder for you.

Dishonest sales practices. Issues with the home since moving in and no responses from Lennar.

Not response, dismissive, poor communication, hiding issues

Not a good experience at all. Quality is not a priority. Management has worked to make things right. However, the experience is ruined and the home is not what we expected.

To no fault of our own we have a lien on our new home. We're not sure what's happening and have had a couple of different stories. We've been in the home 5 months and this issue is still not resolved.

The Board (run by Lennar) completely ignores the community