Lennar Reviews in Denver, CO

The genex suite keeps tripping breakers. Substituted wooden drawers with plastic. Keep trying to get them replaced. Fireplace was not even connected properly. Still waiting.

Our home buying process started from out of state, everything went fairly smooth at the start, and when we were local were even able to switch lots. After that construction updates were few and far between, with a delay in close date, which I understand is the nature of the beast. We found it odd there wasn't technically a blue tape walk, although we used our orientation to do that with the customer service person. Once we got to closing that was smooth, however the construction manager and customer service rep for Lennar told us to compile our list of things that needed attention within the first 30 days and get it to them so they could knock out everything at once. At 30 days we've found a bunch of bigger issues that need help and just a ton of little stuff that I fear will never get the attention. We were told we need to submit everything through the warranty portal. Well, if that was the case I wish I was doing it as it came up because now it's going to be quite a task getting it all in at once. Additionally the issues at closing still haven't been addressed so it leaves us little hope for the small things. Ultimately, did they build a strong house - yes, and we're grateful. However the workmanship is very poor in the house and would definitely advise a loved one to be cautious of that if considering Lennar in the future. ... More

We love this house. We are having a little bit of trouble getting the little imperfections fixed to our standards.

Irma the lender she doing very good job

Overall I am very happy. Their sales staff was great. My only real complaint is the lack of two very small but important items. 1) No plumbing for gas dryer. The gas line to the stove goes right by the dryer, but they did not even leave a "Tee" for a later dryer installation. 2) No electrical outlet in middle of living room floor. Would have been inexpensive to add ahead of time. Without it, no way to power lift chair, laptop charging while lounging, or electronics in the seating area. Only option is to run an extension cord through a walk way. Both complaints are minor , but very simple for the builder to address ahead of time. In my opinion, these are both "must have" items. There are still a few follow up items - but I assume they will take care of these when the weather improves. ... More

We are a second time buyer with Lennar. The quality of craftsmanship this time around is shockingly bad. The amount of items with have requested for repair is countless and while our representative does have people come out to address them, the folks coming to repair tell us they are not the right person and nothing gets fixed. The floors and stairs are creaky, every baseboard is damaged, our sink is scratched and damaged, there are huge stains in our concrete- it’s just bad craftsmanship.

Amazing experience, great home and fabulous construction team and warranty team.

Scott is trying to resolve the too numerous to count issues and is the only positive for Lennar I would be happy to expand but this has not been what I would have wanted or expected

Every step of the buying process was smooth with Lennar. This is our first home in a new community and every step of the process was seamless. Our project manager, Ian, was very knowledgeable and paid great attention to detail. We also worked with Adam for our walk throughs and he was very thorough and a pleasure to work with. Working with Lennar as our lender was the easiest process we have ever had. Lennar has thought of everything from start to finish. I highly recommend buying one of these beautiful homes.

Where to start? The house was not ready when we closed. Lennar builds houses and then is completely unprepared when someone attempts to move into it. Appliances were not in until the day after we moved in and then the stove didn't fit. Waited a week to have the cabinets moved so the stove could be installed. There was a dumpster in front of the house so only one pod could be delivered. Move in was delayed. Dirt everywhere. Driveway and stairs were not cleaned so the movers had to walk over moving pads and still tracked mud all over the brand new house which Lennar had to have cleaned later. Sprinkler system and landscaping could not be completed because the backflow pipe for the irrigation system was buried behind the stone work. Construction debris under the back porch still hasn't been removed. Loose railing, crooked pendant lights, paint overspray in many places. Several doors needed to be adjusted to close correctly. Opened at least 20 warranty tickets already. Most cosmetic repairs are shoddy and noticeable. Interior paint appears to be one thin coat of cheap paint throughout the house. Zero guidance on smart home connectivity. Ring doorbell installed incorrectly and box was not provided so we cannot pair doorbell to app. Complained about this a dozen timesand still not rectified. Stove vent had to he repaired. Furnace had a water leak that needed to be fixed. Various rods and brackets were missing throughout the house. Washing machine drain cap was painted shut. Every neighbor has similar stories and worse. ... More

This builder should not be in business, I would never recommend Lennar to anyone.

We love our home but but the lender experience was terrible. It is too much to write, but they weren’t prepared with our paperwork at closing and we had to reschedule the closing to another day after sitting at the closing table for 2 hours. It was ridiculous.

The people at Lennar are very professional and very responsive and provide great customer service. The process Lennar uses could bd better. Too many people are involved and it became confusing as to who I needed to work with for different items (mortgage vs. building questions vs. document collection vs. closing agent). Would be great if the client worked with one person through the entire process. Also, the resubmitting of documents became a little tiresome. The same documents nearly every month is a bit overkill.

The buying process went very well, everything went very smoothly and everyone was helpful.

I purchased a Lennar Patio home at Green Gables three years ago. The place was delivered in pristine condition at acceptance on closing day. This time I did not experience the same thing. The place was very dirty paint and other debris everywhere and I felt pressure to close that day.

Very bad especially sales person and construction manager. They need professional trainings how to deal and satisfy customers.

Timelines are not met properly, they are just building in a hurry which decreases the quality After move-in issues are not fixed on time and responses are not proper. The promise was made to install full house blinds verbally but now the salesperson who told me is not with Lennar and now they are saying he is not with Lennar and there is nothing in writing, however, my couple of friends/neighbors brought it up and got full house blinds installed. It's not fair to treat one customer differently than other. Tickets opened regarding home repairs, once moved are moving very very slowly. I still have pending work for my 1st ticket. ... More

Experience was positive. Response to questions and concerns were answered promptly and thoroughly.

Our new home came with a thick coat of construction dust over everything. We had rust stains on our new shower pan bottoms, all the mirrors were still covered in stickers and filthy. Cabinets had wood chips and saw dust all over inside There had to of been no move-in clean. Lots of parts of it weren’t finished yet and we had to constantly check in about the contractors coming back and finishing their work. There is barely enough paint on the walls to cover the texture. If you need to wash anything off then immediately the paint is gone. Lots of dings and scrapes and things that never were patched up, but certainly should’ve been because they’re not good work. It’s clear that it’s Lennar who works for their subcontractors not the other way around. The subcontractors show up and do what they think is completing the job, even if it’s not, and still get paid and then they move onto the next house. They don’t wanna come back and make it right or finish it up. And Lennar lets them do that and still get paid. Don’t close on a Lennar home with a bunch of exceptions that they have to still fix. They make it sound, as if that’s a rare thing when you close, to have exceptions, but it’s certainly not true. Multiple neighbors have expressed that they had the same experience. Then there all the things not on your exceptions list like how our main floor thermostat wasn’t connected to our furnace. We had water damage that required a wall and ceiling to be ripped apart, because a plumber didn’t connect a pipe in the wall that drained humidity off our upstairs furnace when it would kick in. It took almost 7 weeks after we moved in to finally get all the smart home features actually installed and up running. ... More

Outside of the project manager who took over at the very end of our build, the building experience was terrible and Lennar as a whole excused away poor quality and lack of communication as just "part of building a new home".

Tim and Jennifer were terrific. From the first sale office visit to all the follow up items post sale they were outstanding. Issac was great as well.

The buying experience was great, but once in the home, things starting to come up and fall apart fast. The walls are not straight at all, some are very noticeable. The drywall is bad, in some spots, you can see gaps, and builders wiped or used silicone caulking, making it impossible to paint without sanding out the caulking. When we got the house, you expect a "brand new home" in some way clean. Not this one. It was very dirty, so we hired a professional house cleaner. Builders aren't about quality and do not respect other people's property that has already moved in. We had several issues with the builders, and the Lennar supervisor team did nothing or speak to you about the problems. We still have unresolved open items since we got the house, and we have been here for over two months. The quarts top are already falling out, and caulking around the entire house needs to be replaced since they did not do it right when building the house. We had simple wire issues, like not connecting the wires to the outlet correctly or upside down. Model homes are spot on, but once in the built home, it's a completely different story. They want cases for everything, and they won't talk to you about the problems. We have been waiting on a replacement Bolt lock since the move-in, and it has not been resolved because it's on "back order," but homes continue to get built, and we still have not received our Bolt lock and garage window trim. Will see in about 6 months or so to see if other issues come up. Very disappointed with the quality since these houses are not cheap at all, so would expect at least some quality work done. ... More

Chris is so amazing. He is kind, professional and his attention to detail is like no other. He always follows up. We were lucky to have him at Wild Plum. Robin also was amazing. Always immediately responsive to any questions or concerns. What a great team!

I'm gonna be honest I love our home! It's a great location and something my wife and I are proud of! However the issues we need fixed still haven't been resolved. We had a call with the customer care person and she sent all the issues to the rep so he can schedule the trades to come in. We haven't heard anything from them. Responsiveness is severely lacking at willow bend. It seems like they are more interested in seeing how many they can get done this week and forgetting about their clients who have already purchased the property. Being told put it on the 30 day and then to hear nothing from them is disrespectful. We take pride in our home however that is not the same from Lennar. Its clear the priority is to finish rather than the quality of work. We are still missing things from closing but it's ok because Delano has it. I think we were told that 10 times since we purchase the property 2 months ago ... More

I had a good experience , overpriced homes