Lennar Reviews in Denver, CO

Closing was very unorganized. Dates changed. Lennar blames my lender, lender blames lennar. Never knew the truth.

A lot of issues still left to be resolved but overall an ok experience

Sales office would say anything to sell a home, Shame on us for not looking into a few things ourselves and taking their word. Biggest issues is street behind us, once we moved in found out it is a short cut from Aurora to Parker, CO. Construction team on our home refused to listen to concerns on safety, and structural problems. He has no communication or people skills what so ever. Not someone you would want representing your company.

Weekly building updates were awesome while building especially living out of state. Still waiting on some needed repairs since we moved in. All in all it was a good experience.

...when it six weeks to replace door locks that have never worked.Had to use garage door to go in and out.When duct work f/ ac is missing-never installed!I'llstop here before you think we'resdissatisfied...

Good experience overall, thanks and have a nice day.

I have worked with and for builders over the last 20 years and have purchased new homes in the past. This has been a disappointing experience. Supply chain is a "thing" right now BUT my issues are not supply chain related. -Staff would not communicate with my Realtor about my concerns prior to closing -60 days later, they still haven't painted some areas in the front of my new home as well as numerous other issues -Landscaping not completed -Response to requests are slow (call backs) -Damaged flatwork still has not been scheduled but new flatwork is poured each day at other properties At the moment, I would not recommend Lennar....the multitude of issues has made what is an exciting experience a disappointing one. ... More

We were super excited to close on our home in May. Lennar had attempted to move our closing day up a couple of weeks, which did not work with our schedules, so we left it as it. When we went for our first walk through, we shocked at the state of the house. Things were damaged. Things were dirty. We were promised it would be taken care of and ready to go. By closing day, nothing had been finished, including missing doors. We agreed to close since we had no where else to go. We were told the work would be done. It’s been two months at the end Of July and there is still a lot that needs to be done, in addition the amount of problems we’ve found in the home. Including water leaks, no security, no watering system, leaks in the sprinklers, dead trees, broke garage, damaged things that were said to be replaced etc. ultimately if we hadn’t had Deb in the beginning of the process help us navigate these challenges it would still be a mess. We are grateful to her. On the post closing side Abby has been phenomenal with trying to get people into get the work done. I feel like without the two of them there would have been no progress. Deb and Abby get 50 + stars. The people that don’t show up to do their stuff get -50. ... More

Took so long to get issues solved

I've lived in my home for 45 days now, and am generally satisfied overall; however, there are some items to note if you're going into a home buying experience here. Make sure you know your colorways and are happy with them prior to agreeing to purchase the home. Don't let the salespeople, construction team, warranty people, or anyone force you into anything. For the price paid for the home, the construction was reasonable and workmanship was okay.. but you'd expect more attention to detail and prompt follow-up to correct minor issues and ensure the customer is happy. I've had false promises given multiple times (items being fixed prior to close that weren't, screens installed in June [still haven't seen them]), missed meetings/no shows multiple times (to have fixes approved/damage verified). If you can swing it, get an inspection done pre-close, and get another one done at ~11 months to ensure your home is what it should be. Upon move in, we had no hot water (gas was turned off and system had to be reset), a wall full of non-working electrical (literal wires WITH electricity not connected to the GFCIs), non-functioning water dispenser from fridge (valve was off), smart devices NOT hooked up (although the literature said everything but ~2 items would be), mounds of dirty ontop of concrete supports in the basement, baseboards needing cleaned, a faulty window, and more. Be thorough in your inspections during meetings or general walk throughs, annotate everything, and submit everything through the warranty portal as it comes up so hopefully you get resolution within the 1-year mark of homeownership. ... More

Overall the experience went well. I am very pleased with the quality of our house. We've had a little trouble in getting answers to some warranty issues.

They are building the homes so fast that quality is not what it should be. Fortunately, they correct the issues in a reasonable length of time.

My home is a disaster. I have two different types of baseboards throughout the house (some round, some square), paint on the carpet in every room; almost every cabinet is warped or damaged; the doors are damaged, the mirrors are damaged, and the outside front door doesn't even have trim; there is sealer spilled and mixed in with the grout in the shower, broken tiles, carpet is cut too short and does not even reach the corner in the loft hallway; my furnace is broken and was repaired halfway...this is just to name a few issues and the original warrant rep told me to "lower my expectations" during my walkthrough. I have been here five months and very few things have been addressed due to so many changes in roles and lack of organization. ... More

The sales team especially Stacy did a great job for us. She followed up every week about the progress.

I feel like if my husband and I didn't point out a lot of things that were not done correctly, they would have let it slide. We've had neighbors complain about things missing from their home or not done well. People are in the excitement of getting a new home, there needs to be people in their corner making sure their home is what is expected.

My experience with the selling agent and customer service agent Kami was excellent. Both were very responsive and focused on customer satisfaction. There were a few issues with various things either missing or not functioning properly that are being expediently resolved.

Several things falling apart. Not repaired in a timely manner. Backyard rules too restrictive, Lennar does not follow the same guidelines.

The 1 thing I'd recommend is the fence process shouldn't be left up to homeowners trying to split costs with people you've never met who don't want to spend more $

Bad Experience with Lennar when it came to building materials, options, and service areas.

closing day ,we just arrive the House was with the open doors ,, the dust was coming in ,, was sad because I was hope a great day for us an it was not, they repair the issues two weeks after closing,, hvac never had air filters,, the Hause was dirt dust everywhere ,, one hole drill in one bath why I dot kwon ?

Several items were addressed prior to closing and almost none of them were addressed until closing day. A few of the larger items are still left open and un fixed or in a worse condition/state. There is a major lack of quality control over the trades. Subfloor was not prepped before pad and carpet. You can feel drywall mud through the carpet. There was a 6" hole in the subfloor, carpet guy carpeted right over it. We found it by nearly stepping through the carpet. We've been in the house 6 weeks and cannot shower in our master bath because a tile repair needed to be made. So far the glass and tile have been removed and a 2x4 trimmed back...that's it. There are wall corners that are nowhere near 90 degree angles and areas of carpet that need to be replaced (carpet is still pulled up in areas). The warranty person (Jacob) at closing was reluctant to have repairs made. He literally said it's his job to "push back." The current warranty person (Vanessa) cannot mutli task and has no call no showed, not returned calls, not seen repairs to completion. We would never recommend Lennar and quite honestly cannot wait to sell my new home to purchase with another builder. ... More

On-site Customer service is poor. Lack of communication and follow-through with open tickets. Empty promises and no-shows. We have had four open tickets since March and only two have been addressed.

However once you’ve paid for your home, the Lennar team severely lacks in finishing anything that needs to be corrected and fixed. You get stuck on a waitlist behind other already established homes. These were items that should have been fixed BEFORE I ever moved in. 2 months later I’m still waiting for corrections.

My Lennar experiences are mostly good. My home is beautiful, and I am pleased to be in it. Questions were asked and answered fairly quickly during the build. If time was needed to obtain an answer but was delayed the string of communication was open and straight forward. Once in the home some items were not completed from the punch list. Important issues arose for instance no electrical on the outside of the house. A call was placed but no return call. The air conditioner was not working for several days at the beginning of my move in calls were made but no response back. All in all, this has been a good experience. I would buy from them again. ... More

A lot of things could have been done with more care.