Lennar Reviews in Denver, CO

The sales team especially Stacy did a great job for us. She followed up every week about the progress.

I feel like if my husband and I didn't point out a lot of things that were not done correctly, they would have let it slide. We've had neighbors complain about things missing from their home or not done well. People are in the excitement of getting a new home, there needs to be people in their corner making sure their home is what is expected.

My experience with the selling agent and customer service agent Kami was excellent. Both were very responsive and focused on customer satisfaction. There were a few issues with various things either missing or not functioning properly that are being expediently resolved.

Several things falling apart. Not repaired in a timely manner. Backyard rules too restrictive, Lennar does not follow the same guidelines.

The 1 thing I'd recommend is the fence process shouldn't be left up to homeowners trying to split costs with people you've never met who don't want to spend more $

Bad Experience with Lennar when it came to building materials, options, and service areas.

closing day ,we just arrive the House was with the open doors ,, the dust was coming in ,, was sad because I was hope a great day for us an it was not, they repair the issues two weeks after closing,, hvac never had air filters,, the Hause was dirt dust everywhere ,, one hole drill in one bath why I dot kwon ?

Several items were addressed prior to closing and almost none of them were addressed until closing day. A few of the larger items are still left open and un fixed or in a worse condition/state. There is a major lack of quality control over the trades. Subfloor was not prepped before pad and carpet. You can feel drywall mud through the carpet. There was a 6" hole in the subfloor, carpet guy carpeted right over it. We found it by nearly stepping through the carpet. We've been in the house 6 weeks and cannot shower in our master bath because a tile repair needed to be made. So far the glass and tile have been removed and a 2x4 trimmed back...that's it. There are wall corners that are nowhere near 90 degree angles and areas of carpet that need to be replaced (carpet is still pulled up in areas). The warranty person (Jacob) at closing was reluctant to have repairs made. He literally said it's his job to "push back." The current warranty person (Vanessa) cannot mutli task and has no call no showed, not returned calls, not seen repairs to completion. We would never recommend Lennar and quite honestly cannot wait to sell my new home to purchase with another builder. ... More

On-site Customer service is poor. Lack of communication and follow-through with open tickets. Empty promises and no-shows. We have had four open tickets since March and only two have been addressed.

However once you’ve paid for your home, the Lennar team severely lacks in finishing anything that needs to be corrected and fixed. You get stuck on a waitlist behind other already established homes. These were items that should have been fixed BEFORE I ever moved in. 2 months later I’m still waiting for corrections.

My Lennar experiences are mostly good. My home is beautiful, and I am pleased to be in it. Questions were asked and answered fairly quickly during the build. If time was needed to obtain an answer but was delayed the string of communication was open and straight forward. Once in the home some items were not completed from the punch list. Important issues arose for instance no electrical on the outside of the house. A call was placed but no return call. The air conditioner was not working for several days at the beginning of my move in calls were made but no response back. All in all, this has been a good experience. I would buy from them again. ... More

A lot of things could have been done with more care.

Several items in the house do not work and Lennar won’t correct

If you are considering buying one of these homes talk to some of the home owners that already live in one.

Awesome home I'm happy to stay

Love our new home in Elizabeth

Well let’s see. I have no screens no fences no motion detector only one intake for air that had to be fixed a doorbell that does not ring painting that has not been finished and two awnings that’s have not been installed. What do you think. The home buying process was great! Getting anything done after closing and moving in is where the customer service fails. Don’t be so quick to meet the “demands of building houses”so quickly and focus on a good completed product. Would you allow YOUR family to live in a house like this with so many issues that are not attended to? I’m a nurse. What if the tables were turned and you brought your spouse or child into the hospital in cardiac arrest? When attempting to shock a heart into a viable rhythm, no shock came, only death. Would it be acceptable to you that I “forgot to plug in the machine?”!!!!!! Different situation, same concept. PLY YOUR TRADE!!! ... More

There was absolutely nothing good about the experience with Lennar. Don’t be fooled by having everything from your lender to you insurance under one roof. They are completely inept and unprofessional. Once we moved in we found the quality underwhelming. From crooked windows that make our custom blinds look like crap to the sprinkling system that won’t shut off and or leaks. This experience was horrible and I would never ever recommend Lennar builders.

I have friends and family that brought homes in this community. After months of living in it they say their workmanship or how they build the home it’s cheap. Doing walk through the home many many blue tapes to the home. Some of the items they take the tape off or on closing they will try to get it done before we come back from closing. Then items are not and they leave it there as if the Buyers forget. This builder has cricked exterior bricks, and bathrooms are cricked tiles (some corners are sticking out and the other sticking in). Months of moving in no landscaping just left with dirt. The last thing is the window screens, when it arrives they put in the front door and leave it there. Then sends you an email with a YouTube video of how to put it on. I would say this builder hires all the new workers who has no experience and put the home together. After buying the home the response and home warranty is not good either. ... More

Lennar has figured out the home building process to make it very efficient and easy for the home buyer! We have had a few hiccups since moving in, but the Lennar customer service team (Peg specifically) has been really great at getting those minor problems resolved quickly. We love our new home!

Between the dead grass, bad concrete (stains and dried mortar) and 32+ interior items I’m not sure I can give a positive review. When the poor workmanship items are addressed, they’re still not to the level Lennar is promoting.

Regret doing business with Lennar in Elizabeth Colorado.

I have had several issues with the home that have made me unhappy with the experience. All the breakers in the kitchen blew right away and had to be replaced. Told quality of breakers not good. Also major gaps in garage door that they want a two visit process for. Make it easy for home owners!!! Too difficult to resolve issues.

The building and sales team are very knowledgeable, also being on top of every step in the construction, I'm really happy to have 2 houses with Lennar. Ramon

Salesman didn’t help. Wouldn’t comp anything messed up that was their fault that constantly delayed my move in dates. Concrete poured just days before close and cracked. Couldn’t even park in my driveway or garage. Wood work was sloppy and cut short. Drywall had lumps in it where the wall was left uneven. Stairs creek after only a week in home. Didn’t even clean the home floors weee covered in dried dirt from sloppy mopping. Definitely not worth 560k. I wouldn’t recommend this home builder to my worst enemy. They just don’t care about the customer it’s all as fast as can be and write up a warranty claim if something doesn’t work upon move in. Sad how bad the pride in work is these days. Spend the extra bucks go with Richmond or another great home builder. Lesson learned here. ... More