Lennar Reviews in Denver, CO

Our salesperson was very prompt and helpful in answering questions and keeping us updated on the construction progress.

Overall, we like most everything. The quality of the materials used though should be higher for the price paid on the home.

The sales team and customer service after the sale were very attentive to our needs as home buyers.

First - I love my house. The design and size is perfect for me. There are many things that done well, especially the insulation. It might be warm outside, but not inside the house even without the air conditioning. The customer service rep has been great and has tried to quickly have my issues resolved. However, several of the issues reported should never have made it pass the final inspection before settlement. While I was disappointed that some things are seen as 'within the standards', I know that Lennar's standards are higher than other builders that I have dealt with in the past. If I had to do it again, I would not have any issues purchasing a home by Lennar ... More

Good support with issues. Expected better materials

Good experience, the communication could be better on warranty issues

There were no surprises. The buying experience was very well spelled out from the beginning.

The quality of materials is average. Lennar builds new homes so the push is for quantity not necessarily quality, however, they have put a significant amount of energy into the after care of the house. I appreciate that though it started choppy, they are aggressive about making it right.

All of the people involved from Lennar were easy to work with.

Our experience was awesome especially our salesman Steve

Very focused on new builds but a bit slow to address issues pointed out prior to settlement. Follow up and communication on outstanding issues could be better.

I purchased a Lennar Patio home at Green Gables three years ago. The place was delivered in pristine condition at acceptance on closing day. This time I did not experience the same thing. The place was very dirty paint and other debris everywhere and I felt pressure to close that day.

For the most part a good experience and a good house. Overall things are nice and well completed. The wood used to build the fence and porch area is awful and alreadyfalling apart, they left the basement very messy and I've been trying to get an unpainted part outside fixed since our walk through, it's been over a month and a half and I've been completely ignored multiple times and it's still not done. Otherwise we really like our home and are glad to be in it.

Experience was overall pretty good but communication was lacking at times when we told it was on track then suddenly we were closing two weeks early which would have been nice to know since that changed our first payment date. When it comes to warranty issues most are dealt with fairly quickly but we do have a few big issues that we are having trouble getting taken care of. I also wish they had an option to include landscaping for the back yard as an option especially since we have a strict HOA. Other than that these issues the homes are beautiful and definitely feel like we got a great price for everything that’s was included in the home. ... More

Everybody was great. The only question I would answer low on is the value for the price paid. Not a fair question in Colorado. Nothing is worth what you pay in Colorado.

The cupboard/cabinets in kitchen are extremely compromised with quality. We did felt that the cabinets in rented apartments are much better quality than what we got.

Very organized and professional process.

These homes are good for first time buyers, who are not particular about quality. Although, this home cost over half a million dollars! I think it was overpriced for the the quality of the materials and the size of the home.

I recommend everybody to buy leaner home. this builder is more reliable in every aspect including customer service

Compared to other new home builders, Lennar has a better reputation. My only complaint is that Lennar doesn't invest enough in after market customer care. The Customer Care Representative has too many homeowners under his prevue to be able to address issues in a timely manner. If Lennar truly cared about how homeowners feel about such a significant purchase and if Lennar is hoping homeowners will recommend their product, then Lennar should make a bigger investment in their Customer Care staff.

Ava Knight was great! Very helpful and attentive to our needs/wants. However we did have a few issues with their lenders, they seemed very unorganized, we had to send the same documents multiple times.

Sales team - I really liked Greg and the approachability. He was responsive and a great listener. He is customer focused and tries to get what customer want to his ability. House Finishing - It is good but can be better from painting, roof, grading, dry wall etc., Lacking to give the buyer a feel of completion/complete home - Lennar need to improve on giving the feel of completion. I mentioned it to sales and construction team. There are many things which are incomplete or not up to standard or not up to current generation ask like 1. Garage door opener is very old version which do not support wifi or app, 2. Second garage is not equipped with opener, buyer should install it. How much would it cost to builder for this or to that matter add this to the total cost. Why would you want buyer to get this done? 3. When blinds are given, I was told sliding door blind is not part of complete home blind installation. Does it not sound stupid, again same question - Why would you want buyer to get this done? 4. Fencing - I understand fencing is optional for most builders and back yard landscaping is personal, but my question is why can't builder give a standard fence for all and same question - Why would you want buyer to get this done? 5. Cabinet door handles - Why can't Lennar provide door handles, which is a common ask for every household? If buyer installs them then Lennar says cabinet doors warranty will be voided. This is so smart to get the doors out of warranty. 6. Ground cracks - despite follow up, ground cracks on basement or drive way are not done. 7. I understand Lennar has a policy of fixed specs but at least the sales team should clearly say what is part of package and what is not. Showing the model home and claimed it will be same but in reality it was different which dishearten at times. 8. Lennar may not need to provide the latest equipment but they can step up to provide the equipment which can satisfy the current generation instead of giving old or faded equipment like doors are not equipped with smart locks, way old garage door openers, refrigerator, bathroom accessories, wifi switches, blinds, etc., Warranty support team - Need to appreciate Tim and support on the warranty requests. He stay on top of issues and get the good care to his ability. Please reach out to me if any questions. ... More

Most of my experiences were great. The painters were a joke and couldn’t even use the correct paint to do patches. Carpet Installers are inexperienced and need to be trained better so that way you can’t feel all the strips through the carpet.

I thought the team overall did a good job. I am not super impressed with the construction process. They did everyhting so fast and somewhat sloppy. It all turned out okay, but slowing down and paying more attention to details should be emphasized to the trades. Especially drywall and carpet. More otions would be nice also.

Overall, a good experience. Main recommendation for area of improvement is oversight / quality control from the contractors. Many, MANY of the warranty issues post-closing could have been addressed with just better quality assurance by Lennar during the build process. In particular the ground/concrete work and framing. Due to lack of quality assurance, many measurements are off from the renderings, including un-even floors and walls.