Lennar Reviews in Denver, CO
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What Denver Homeowners Have to Say About Lennar.
Read all 557 verified reviews from homeowners that built a new home with Lennar in the Denver area. Denver homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Denver Area
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Customer Reviews
Sales Angela - was Fantastic, Lennar Mortgage-Jessica -Fantastic, Zach -Issues follow-up all down hill ! No Confidence at all!
- Anonymous
- Verified HomeBuyer
- August 14, 2023
- Morrison, CO
If you have nothing good to say.....say nothing......that says it all. I have nothing to say!
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 1
Workmanship
- Anonymous
- Verified HomeBuyer
- February 28, 2023
- Morrison, CO
The frame is decent although you need to watch them and stand up for yourself. Finishing work is ok. Trim is rough in spots, painting is ok if you like having paint on your carpet. They do clean it but I have never heard of the carpet and finishing going in before they do the painting.
Total Score 3
Quality 1
Trustworthiness 3
Value 1
Responsiveness 4
Palisade Park
- Kristin K.
- Verified HomeBuyer
- January 17, 2023
- Broomfield, CO
We are a second time buyer with Lennar. The quality of craftsmanship this time around is shockingly bad. The amount of items with have requested for repair is countless and while our representative does have people come out to address them, the folks coming to repair tell us they are not the right person and nothing gets fixed. The floors and stairs are creaky, every baseboard is damaged, our sink is scratched and damaged, there are huge stains in our concrete- it’s just bad craftsmanship.
Total Score 3
Quality 1
Trustworthiness 5
Value 1
Responsiveness 2
Ms
- Lucia W.
- Verified HomeBuyer
- September 20, 2022
- Castle Rock, CO
Lennar has yet to address the pinch list items after closing, I have tried to get the punch list but I have yet to receive it.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Go up fast and it shows. Poor customer service
- Anonymous
- Verified HomeBuyer
- July 31, 2021
- Commerce City, CO
We have had many issues with our home from cracking and collapsing concrete, broken sprinklers, so much settlement that our front door won’t lock and our fence gate won’t close, broken water heater, pooling water and more. Anytime we submit a request it takes months to get a result and weeks for our customer care rep to respond. Super stressful and disappointing.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Lennar - I don't feel that the materials used were of great quality.
- Anonymous
- Verified HomeBuyer
- April 02, 2021
- Aurora, CO
I don't feel that the materials used were of great quality. The blinds don't go all the way to the window sill and aren't level, the faucets don't seem of a good quality, the front porch had something brown left that is raised from the cement, the ruckus was not installed properly.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
Customer Service Lacking
- Anthony B.
- Verified HomeBuyer
- July 09, 2019
- Aurora, CO
Our house was not move-in ready and yet we were still forced to close. There were still several outstanding issues that were not addressed on our final walkthrough. The process to close was rushed and workmanship was sloppy, there were several serious issues including a gas leak that had not been addressed until after the walkthrough even though they were caught weeks in advance. The house was dirty, some of the moulding pieces use had large defects in them. Our sump pump has never worked and still has not been addressed three months later. The construction manager and customer care team have ...
Lennar responded:
Hi Anthony Thomas, thank you for the comments about your experience. We are sorry for any inconvenience. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 1
Value 4
Responsiveness 1
Not so great!
- Julie M.
- Verified HomeBuyer
- June 29, 2022
- Thornton, CO
Several things falling apart. Not repaired in a timely manner. Backyard rules too restrictive, Lennar does not follow the same guidelines.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Lack of quality in workmanship
- David C.
- Verified HomeBuyer
- June 03, 2022
- Thornton, CO
Between the dead grass, bad concrete (stains and dried mortar) and 32+ interior items I’m not sure I can give a positive review. When the poor workmanship items are addressed, they’re still not to the level Lennar is promoting.
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 3
Final product not what it should be
- Anonymous
- Verified HomeBuyer
- April 07, 2021
- Aurora, CO
Sales office does a great job of pushing the product, but final product lacks in professionalism, quality, and attention to detail. Be prepared to pay and fix things yourself the right way or accept a less than professional job at each service request.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Lennar - Nice house visually and plenty of space but items used are poor
- Amy T.
- Verified HomeBuyer
- April 07, 2020
- Parker, CO
Nice house visually and plenty of space but items used are poor quality.
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 2
Warranty department is horrible
- Nathan P.
- Verified HomeBuyer
- March 02, 2020
- Thornton, CO
Warranty subs don’t finish on the same day and don’t clean up. I have missed a lot of work due to this. I am also waiting on fix to my carpet padding that has a lot of hard plastic chunks in it?
Lennar responded:
Hi Nathan, thank you for sharing your feedback about your experience with the warranty team. We are sorry to hear about the issues you've had. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Frustrating
- Alyson K.
- Verified HomeBuyer
- August 08, 2023
- Morrison, CO
Not good! We have so many issues and no help with what we were originally told.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Not good!
- Charleen O.
- Verified HomeBuyer
- April 18, 2023
- Broomfield, CO
This was our 4th new house and the worst one. Caked on mud on the light colored carpet. Microwave came with someones else’s cooked on cheese. Just gross! Air conditioner had no breaker hooked up. Garbage everywhere. Not what we expected from a new home.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
WORST WARRANTY PERSON
- Anonymous
- Verified HomeBuyer
- April 11, 2023
- Parker, CO
We had the worst experience with the warranty person!
Total Score 3
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
does not return calls.Shoddy work in next gen.Abby is untrustworthy.
- John T.
- Verified HomeBuyer
- March 27, 2023
- Littleton, CO
does not return calls.shoddy work in next gen.
Total Score 3
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Elisabeth
- Elisabeth D.
- Verified HomeBuyer
- July 05, 2023
- Broomfield, CO
Quality non existent in Lennar homes.....everything was done as cheaply as possible!
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Poor, hurry up and make it look pretty so it sells fast. Some of the electrical equipment ( namely the circuit breakers ) are of poor quality. Minimum amount of plug outlets in the garage and basement. What is the delay in getting the front landscaping?
- Lloyd M.
- Verified HomeBuyer
- June 15, 2022
- Littleton, CO
If you are considering buying one of these homes talk to some of the home owners that already live in one.
Total Score 3
Quality 1
Trustworthiness 2
Value 1
Responsiveness 1
Not a great experience
- Jennifer A.
- Verified HomeBuyer
- April 03, 2021
- Aurora, CO
The communication is horrible. After I bought my home Nate never responded to a question I had I guess all he cared about was his initial review. Paint is chipping left and right, paint all over our deck, our island is not straight, the granite is not sealed so stains have already happened, things weren’t painted trim wise on the outside of the home. Blue tape left in spots that were supposed to be fixed. Garage remotes stolen at close, everything was very cheaply done and terrible workmanship. There is an excuse for everything and am immediate defense when you ask/question things. Not happy ...
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Started out rough but ended well
- John M.
- Verified HomeBuyer
- September 14, 2022
- Thornton, CO
We signed our agreement at the height of the housing boom and it wasn't a great experience. You had no choice in model, colors, or anything except the lot. Also, was constantly told the price was going to go up if we didn't sign right away. By the time we moved in the housing market was plummeting and the experience changed to be more pleasant. The folks at Lennar were more responsive and seemed to care more about our issues/questions. It's sad that high inflation, high interest rates and a mini recession was what it took for Lennar to provide a better customer experience.
Lennar responded:
Hello John and thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 5
Trustworthiness 3
Value 3
Responsiveness 3
Lennar - Do your homework.
- Mark V.
- Verified HomeBuyer
- March 17, 2020
- Erie, CO
Do your homework. Really critique the model homes. Be vigilant during the building process. Submit tickets after you purchase.
Lennar responded:
Thank you for taking the time to share your comments with us. Please share your experience with us in detail so we can review any areas we can improve on and have them addressed by our management team. You can send us and email to corporatecustomercare@lennar.com with your experience, contact information and home address.
Total Score 2
Quality 2
Trustworthiness 4
Value 3
Responsiveness 5
Lennar practices bait and switch tactics, beware!!!
- Michael David H.
- Verified HomeBuyer
- January 25, 2022
- Erie, CO
We purchased a model (Prescott) that Lennar did not model on-site at the community we were buying in. Therefore they used a virtual 360 Tour online to let us “walk through” the home virtually. They assured us that the online tour represented the home accurately. The tour showed several high-end structural options in the home such as a gorgeous butlers pantry with glass faced cabinets, and dual shower heads/controls in the master shower, as well as tray ceilings in several rooms. Keep in mind that Lennar is an “everything’s included” builder so their models are “what you see in s what you ...
Lennar responded:
Hi Michael, thank you for taking time to write this detailed review. We want to apologize for the frustration and disappointment you have experienced due to poor communication during the purchase of your new home and following cooperation with the team. If there is anything we can do to help, please reach out at corporatecustomercare@lennar.com and we will follow up with the team. - Lennar Customer Care
Total Score 2
Quality 4
Trustworthiness 2
Value 4
Responsiveness 3
Beautiful Home But No Follow Through on Issues After Closing
- Katherine W.
- Verified HomeBuyer
- January 04, 2022
- Littleton, CO
Lennar is a great company to work with during the building process, however, after closing, it's difficult to get ahold of anyone in Lennar to resolve issues in the house. The tech support department Lennar contracts with (Lumiere) is phenomenal. However, we had some issues with the home (still unresolved) and our concern keeps getting passed around. There's too many people working for Lennar with no clear contact or who to direct issues to. No resolution yet at the time of this review.
Lennar responded:
Hi Katherine, thank you for writing a review. We are very sorry to hear about the poor service you have been given with outstanding issues in your home. If there are any items you would like us to follow-up on, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 4
Trustworthiness 3
Value 4
Responsiveness 1
Lennar - Unfortunately many things in this home feel slapped together.
- Matthew M.
- Verified HomeBuyer
- October 19, 2021
- Elizabeth, CO
Unfortunately many things in this home feel slapped together. The decisions made on things like where to put the pocket lights and where to position the AC unit show just how much the building team is thoughtless in their approach, which makes the home feel ... clunky. The materials used are the cheapest possible. From decking material that my child regularly gets splinters on to paint that literally rubs off when you get the wall wet, I would not say the quality of materials stands up to the price tag.
Lennar responded:
Hi Matthew, thank you for the review. We are disappointed to hear about the issues you have experienced and would like to apologize for the frustrations this has caused for you. If you have anything outstanding in which we can assist, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Value 2
Responsiveness 5
Home not finished at close
- Ronald C.
- Verified HomeBuyer
- September 28, 2021
- Littleton, CO
Very disappointed with solar. 3 months after moving in and solar not activated. Lennar tells me that I need to call Sunova and XCEL. None of my neighbors who moved in at the same time had to call anybody and their solar was activated months ago.
Lennar responded:
Hi Ronald, thank you for sharing your review. We are sorry to hear about the delays you faced with the solar installation on your new home. If there is anything we can do to help, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 4
Trustworthiness 3
Value 3
Responsiveness 2
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