Lennar Reviews in Denver, CO

We have had many issues with our home from cracking and collapsing concrete, broken sprinklers, so much settlement that our front door won’t lock and our fence gate won’t close, broken water heater, pooling water and more. Anytime we submit a request it takes months to get a result and weeks for our customer care rep to respond. Super stressful and disappointing.

I have had many issues and, although they responded quickly, most of the issues have not been resolved after repeated tries. I’ve never had this bad of a n experience with a new home!

Disappointed in grade of materials including Quality Control & Quality Assurance during the construction phase.

Sales office does a great job of pushing the product, but final product lacks in professionalism, quality, and attention to detail. Be prepared to pay and fix things yourself the right way or accept a less than professional job at each service request.

I don't feel that the materials used were of great quality. The blinds don't go all the way to the window sill and aren't level, the faucets don't seem of a good quality, the front porch had something brown left that is raised from the cement, the ruckus was not installed properly.

Nice house visually and plenty of space but items used are poor quality.

The purchase process was as advertised. It's a house in a box, and they were going to build it whether we bought it or not. The staff was super helpful throughout the process and flexible with our schedules. The home itself is beautiful on the surface, but the quality and craftsmanship have us seriously doubting that we'd ever buy another. Simple things like sloppily painting over debris instead of clearing it first have been extremely disappointing. And it's not just spot issues, this stuff is in every room. It's not just cosmetic issues either. We have a vaulted ceiling and about 60 lf of functional railing that's just not sturdy. It wobbles with the slightest touch. We don't trust it and we have a small child in the home. Things like that are unacceptable in a new build of this price point. We've also been disappointed with the post construction cleanup on our roof, gutters and yard. Lennar posts a sign in every community about their cleanup policy "Every Trade, Every Day" or something like that. It couldn't be farther from the truth. There was always a massive mess of trash, beer bottles, nails, screws, scrap metal, etc. At closing we saw entire magazines of nails in our yard. To this day we have rusty nails, scrap metal, etc. littered throughout our yard and all over our roof and gutters. It's basic cleanup work that we shouldn't have to do to move into a safe home. ... More

We bought a model and Lennar doesn't warranty past 30 past days and we see why. Little things continue to emerge such as leaking faucets and poor craftsmanship around the house. The Lennar warranty team won't even respond with recommended resolutions, they just ignore the inquiries. To their credit they were very responsive and friendly the first 30 days but won't even respond with recommended resolutions any more. Unfortunate that we've already had to go out of pocket for handy work on a house that's never been lived in 2-3 months after moving in.

We closed on our house end of October. Before we did inspection or anything, we had an evergreen tree that was knocked down in a snow storm, that was ignored and still lays down on our yard. During inspection, we pointed out the paint splatters on the hardwood floors and were told the day we closed they would have it cleaned by professionals. We close and they did not do that type of cleaning. Seems like they did a lick and a promise because it’s March and we still have paint on our floors and it took two days to scrub construction grit off our kitchen island and counters. So much for a professional cleaner. After moving in, we found out our shower was constructed wrong. We let Ky know and he sent out the tile guy. Tile guy couldn’t fix it cause shower door guy didn’t come in. Tile guy told his boss but his boss didn’t communicate that to Ky, nor did Ky check in after to make sure the work was done. We had to reach out and still continually reach out to just be ignored. Same with our gutter/roof. Roof guy came to see why rain leaked onto our patio, said it was the gutters. Roof guy told his boss, boss never told Ky nor did Ky check in to make sure things got done. While my fiancée and I love our house and neighborhood, can’t say I’d recommended lennar to anyone unless I knew they’d be getting the kind of service we were told we’d be getting, which we obviously have not. ... More

Warranty subs don’t finish on the same day and don’t clean up. I have missed a lot of work due to this. I am also waiting on fix to my carpet padding that has a lot of hard plastic chunks in it?

Number of times took off from work to accommodate repaired makes it feel like a brand new fixer upper. Very disappointed I was not told that every time I refinanced my home, I have to pay $250 to have Sunstreet do subordination paperwork. Why is Sunstreet even on my title . Unhappy

Been having drainage issues since buying our home. Warrenty team does not care and won’t fix correctly.

Our house was not move-in ready and yet we were still forced to close. There were still several outstanding issues that were not addressed on our final walkthrough. The process to close was rushed and workmanship was sloppy, there were several serious issues including a gas leak that had not been addressed until after the walkthrough even though they were caught weeks in advance. The house was dirty, some of the moulding pieces use had large defects in them. Our sump pump has never worked and still has not been addressed three months later. The construction manager and customer care team have not been responsive our helpful regarding our concerns. ... More

While I do love my house, I've had several warranty issues come up that remain unresolved with no action plan. Lennar was great up until I closed on my home. Since then, it's been a struggle to get answers on when and how my issues will be fixed.

The biggest issue is the interior design, its awful. It seems that the guy designed interior part of the did not have any knowledge of how to use the space. Too small bathrooms and cabinets are very bad with no drawers. It is a waste of money and Im not happy with my purchase.The homes are priced very high. I don't recommend anyone to buy.

Not good! We have so many issues and no help with what we were originally told.

Quality non existent in Lennar homes.....everything was done as cheaply as possible!

This was our 4th new house and the worst one. Caked on mud on the light colored carpet. Microwave came with someones else’s cooked on cheese. Just gross! Air conditioner had no breaker hooked up. Garbage everywhere. Not what we expected from a new home.

We had the worst experience with the warranty person!

does not return calls.shoddy work in next gen.

If you are considering buying one of these homes talk to some of the home owners that already live in one.

The communication is horrible. After I bought my home Nate never responded to a question I had I guess all he cared about was his initial review. Paint is chipping left and right, paint all over our deck, our island is not straight, the granite is not sealed so stains have already happened, things weren’t painted trim wise on the outside of the home. Blue tape left in spots that were supposed to be fixed. Garage remotes stolen at close, everything was very cheaply done and terrible workmanship. There is an excuse for everything and am immediate defense when you ask/question things. Not happy and would never use Lennar again or recommend. I can tell that this house will not hold up and I’m finding half done things all around the house. ... More

We signed our agreement at the height of the housing boom and it wasn't a great experience. You had no choice in model, colors, or anything except the lot. Also, was constantly told the price was going to go up if we didn't sign right away. By the time we moved in the housing market was plummeting and the experience changed to be more pleasant. The folks at Lennar were more responsive and seemed to care more about our issues/questions. It's sad that high inflation, high interest rates and a mini recession was what it took for Lennar to provide a better customer experience.

We purchased a model (Prescott) that Lennar did not model on-site at the community we were buying in. Therefore they used a virtual 360 Tour online to let us “walk through” the home virtually. They assured us that the online tour represented the home accurately. The tour showed several high-end structural options in the home such as a gorgeous butlers pantry with glass faced cabinets, and dual shower heads/controls in the master shower, as well as tray ceilings in several rooms. Keep in mind that Lennar is an “everything’s included” builder so their models are “what you see in s what you get” unlike most builders where everything in the model is an expensive option. However when our home was built, they had omitted all of these nice features and then stated that they had made a “running change”. They show me some practically microscopic fine print at the bottom of a floor plan I’d initialed stating that they could deviate from the floorplan at will. So they essentially removed about $25,000 worth of the homes nicest features, and told me that I was simply out of luck. They also be home without rough in plumbing in the basement. Mind you this is almost $1 million home, and Rough-in plumbing is in very basic feature with every other builder. This additional omission of the Rough ins, will make finishing them basement far harder and more costly. Mind you, all of their model homes showed rough in’s. I raised hell, and I escalated this to the president of Lennar for the state of Colorado, and after a ton of protest, he gave me an insulting $5000 credit, in Lou of almost $30,000 worth of features that they had unscrupulously omitted from my home. Buyer beware with this builder!!! ... More

Lennar is a great company to work with during the building process, however, after closing, it's difficult to get ahold of anyone in Lennar to resolve issues in the house. The tech support department Lennar contracts with (Lumiere) is phenomenal. However, we had some issues with the home (still unresolved) and our concern keeps getting passed around. There's too many people working for Lennar with no clear contact or who to direct issues to. No resolution yet at the time of this review.