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Lennar Reviews in Denver, CO

What Denver Homeowners Have to Say About Lennar.

Read all 624 verified reviews from homeowners that built a new home with Lennar in the Denver area. Denver homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Denver Area

624 Reviews in Denver Area

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.8

Responsiveness 3.6

Lennar in Denver Area

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Customer Reviews

Everything Included

  • Willoughby R.
  • Verified HomeBuyer
  • October 05, 2021
  • Littleton, CO

Very nice being able to move in and not have to worry about a refrigerator, blinds, landscaping, etc.!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

All staff were courteous, customer oriented and very helpful.

  • Charles W.
  • Verified HomeBuyer
  • October 05, 2021
  • Commerce City, CO

Total experience from viewing models, answering questions, construction and final walkthrough has been excellent. Their team is outstanding and very responsive to issues noted after move in.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Matt bond was wonderful in explaining all aspects of the Home and the readiness for me to move in

  • Keith N.
  • Verified HomeBuyer
  • October 05, 2021
  • Aurora, CO

This is my second Lennar homes I had a Lennar home in Vancouver Washington which I sold and came to aurora , Colorado to be close to son and his family I am pleased with the Home in the neighborhood that I purchased in

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

CM Tawny

  • Adam C.
  • Verified HomeBuyer
  • October 05, 2021
  • Erie, CO

Tawny killed it. Kristen made it easy and enjoyable. They need a reward like a coffee, a trophy or at the very least a pizza party. It's great seeing them in the community after my purchase. It makes it still feel exciting like I'm waiting to close my home. Love them! ❤

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The representatives were very friendly and understanding

  • Robert K.
  • Verified HomeBuyer
  • September 30, 2021
  • Thornton, CO

The quality of the kitchen cabinets and the concrete work leaves a lot to be desired. Not representative of a home at this price point.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Home not finished at close

  • Ronald C.
  • Verified HomeBuyer
  • September 28, 2021
  • Littleton, CO

Very disappointed with solar. 3 months after moving in and solar not activated. Lennar tells me that I need to call Sunova and XCEL. None of my neighbors who moved in at the same time had to call anybody and their solar was activated months ago.

Lennar responded:
Hi Ronald, thank you for sharing your review. We are sorry to hear about the delays you faced with the solar installation on your new home. If there is anything we can do to help, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 2

Tobi and Jean. Tobi is the sales rep and Jean the construction manager. They were professional, responsive, friendly, and fun to work with with. Couldn’t ask for a better on-site team.

  • Brandi P.
  • Verified HomeBuyer
  • September 28, 2021
  • Littleton, CO

Couldn’t ask for a better on-site team. The mortgage team unfortunately did not meet up to the standards. Non-responsive and unorganized. They made this process very difficult and stressful. Thank goodness we had Tobi to fall back on.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - From the beginning everyone made me feel comfortable.

  • Esmeralda V.
  • Verified HomeBuyer
  • September 28, 2021
  • Commerce City, CO

From the beginning everyone made me feel comfortable. There was no pressure into buying a home given from any of the staff members. They explained every house building step along the way and were in communication with me when changes were being made.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Mortgage Ruins The Experience

  • Jason C.
  • Verified HomeBuyer
  • September 24, 2021
  • Littleton, CO

Sales staff, construction manager and warranty rep have been great. Lennar Mortgage is the worst home finance company I've ever worked with...and I work in real estate so I've seen A LOT for comparison. Trust me, their incentive to use them isn't worth the hassle. The time I spent using them cost me hours I could have used to make 3x the dollar amount they offered via incentives. When they were "Eagle Home Mortgage" their service was top notch, that has drastically changed. Hands down, this was the most disorganized, apathetic and unprofessional team I have EVER had the displeasure of ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Really thought it would be my forever home!

  • Anonymous
  • Verified HomeBuyer
  • September 23, 2021
  • Elizabeth, CO

Would love to write a great review but have had issues with neighbors regarding fencing and a huge parking problem! Also was not informed about a terrible drainage problem!! Very discouraged but do have some nice neighbors who have been very sympathetic and supportive.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Mortgage company

  • David P.
  • Verified HomeBuyer
  • September 23, 2021
  • Littleton, CO

The home we purchased was one of the model homes. We are very pleased with our home. It was Lennar mortgage company that gave us so much grief.

Lennar responded:
Hi David, thank you for this review. We are sorry to hear about the issues you faced with mortgage during your buying process. Please reach out to us at corporatecustomercare@lennar.com, if there is anything we can do to help. - Lennar Customer Care

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 5

Lennar - Over promise and under deliver.

  • Anonymous
  • Verified HomeBuyer
  • September 21, 2021
  • Littleton, CO

Over promise and under deliver. Poor response to issues.

Lennar responded:
Hi, thank you for sharing a review. We would like to apologize for any part of your experience that did not reach expectations. If there is ever anything we can do to help, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

The customer service and project management team, including the model home representative, were incredible to work with!

  • Cristyle B.
  • Verified HomeBuyer
  • September 21, 2021
  • Elizabeth, CO

I purchased my home last minute from Lennar, the closing happened very quickly and from the moment I met with the model home rep to any follow up repairs or consults, their team has been extremely responsive and helpful.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - The home is built well.

  • Anonymous
  • Verified HomeBuyer
  • September 21, 2021
  • Elizabeth, CO

The home is built well. Nice to have modern features that make things convenient. I know they were trying to keep costs down in the model I purchased but it would have been nice to have the option to upgrade.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - the loan application with Lennar makes you resubmit paperwork

  • Melissa C.
  • Verified HomeBuyer
  • September 19, 2021
  • Commerce City, CO

the loan application with Lennar makes you resubmit paperwork every week. Once moved in, when you have a problem that needs to be fixed, takes about a month or longer for them to even respond and try to fix it. Still waiting on things that need to be fixed. It's been 4 months.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

No communication. Problems that I don’t get a response from Lennar

  • Laura Z.
  • Verified HomeBuyer
  • September 14, 2021
  • Columbine Valley, CO

The beginning of my experience was great! However, after moving in I’m so disappointed in response to issues! I have a roof issue and I’ve been waiting almost 4 months and it is still not resolved. I’ve had to contact corporate and I’m hoping the man I’m dealing with will help! I was told I bought a production home!! Yes, but I expected quality!

Lennar responded:
Hi Laura, thank you for this review. We are disappointed to hear about the lack of response you are seeing to warranty requests. If you have any outstanding items, please send us a note at corporatecustomercare@lennar.com, so we can follow-up with the team and address. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - Very impressed with the overall customer service of Lennar.

  • Jessie P.
  • Verified HomeBuyer
  • September 09, 2021
  • Elizabeth, CO

Very impressed with the overall customer service of Lennar. If I find an issue or something that needs to be touched up, someone is out there within 72 hours to fix it! We’ve been very happy with Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Overall we're really happy with our new home.

  • Dennis H.
  • Verified HomeBuyer
  • September 07, 2021
  • Broomfield, CO

Overall we're really happy with our new home. But there seems to be a huge rush to build as quickly as possible so there were problems initially that were difficult to resolve.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Sales representative was excellent!

  • Cynthia L.
  • Verified HomeBuyer
  • September 02, 2021
  • Littleton, CO

These homes are good for first time buyers, who are not particular about quality. Although, this home cost over half a million dollars! I think it was overpriced for the the quality of the materials and the size of the home.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Lennar - Located in a great neighborhood.

  • Allen S.
  • Verified HomeBuyer
  • August 31, 2021
  • Aurora, CO

Located in a great neighborhood.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

the willingness to fix issues

  • Monica C.
  • Verified HomeBuyer
  • August 24, 2021
  • Elizabeth, CO

This was the easiest home I've ever bought. The staff was informative and the workmanship was of great quality.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

High standard

  • Dilli A.
  • Verified HomeBuyer
  • August 15, 2021
  • Aurora, CO

I recommend everybody to buy leaner home. this builder is more reliable in every aspect including customer service

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Almost everything is included

  • CAROLYN U.
  • Verified HomeBuyer
  • August 10, 2021
  • Erie, CO

Compared to other new home builders, Lennar has a better reputation. My only complaint is that Lennar doesn't invest enough in after market customer care. The Customer Care Representative has too many homeowners under his prevue to be able to address issues in a timely manner. If Lennar truly cared about how homeowners feel about such a significant purchase and if Lennar is hoping homeowners will recommend their product, then Lennar should make a bigger investment in their Customer Care staff.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Very good company and answered all questions when they arose

  • Rex B.
  • Verified HomeBuyer
  • August 03, 2021
  • Commerce City, CO

I would highly recommend Lennar. Their staff is very professional and attentive to the needs of their customer.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Go up fast and it shows. Poor customer service

  • Anonymous
  • Verified HomeBuyer
  • July 31, 2021
  • Commerce City, CO

We have had many issues with our home from cracking and collapsing concrete, broken sprinklers, so much settlement that our front door won’t lock and our fence gate won’t close, broken water heater, pooling water and more. Anytime we submit a request it takes months to get a result and weeks for our customer care rep to respond. Super stressful and disappointing.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1