Lennar Reviews in Denver, CO
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What Denver Homeowners Have to Say About Lennar.
Read all 609 verified reviews from homeowners that built a new home with Lennar in the Denver area. Denver homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar
has 3.8 out of 5 stars in Denver Area
609 Reviews in Denver Area
Lennar in Denver Area
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Customer Reviews
Lennar - Quality is very bad
- Anonymous
- Verified HomeBuyer
- December 04, 2021
- Commerce City, CO
Quality is very bad
Lennar responded:
Hi, thank you for this review. We are sorry to hear about your disappointment with quality in your new home. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Extremely poor quality control!
- Aleksandr S.
- Verified HomeBuyer
- November 30, 2021
- Erie, CO
Very large number of issues! Quality control is minimal to none!
Lennar responded:
Hi Aleksandr, thank you for the review. We are sorry to hear about the number of issues you have faced with your new home and subsequent disappointment this has caused. If there are any items that need further attention, please reach out to us at corporatecustomercare@lennar.com, and we will follow-up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Horrible build.
- Stephen W.
- Verified HomeBuyer
- October 12, 2021
- Thornton, CO
Windows separated from frame. Carpet cut short pulling away from floor. Walls are not straight. Bad drywall finishes. Doors don’t close right. 5 different shades of concrete, because they don’t know how to mathematics. Very poor workmanship for such an expensive house.
Lennar responded:
Hi Stephen, thank you for taking time to share your experience. We apologize for the numerous items you've mentioned and the overall craftsmanship of your home. If there are any items we can help with, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
No support for isdues
- Deborah R.
- Verified HomeBuyer
- July 28, 2021
- Aurora, CO
Very disappointed with everyone involved from sales person to contractors and everyone in between. Once purchased issues are addressed in a very poor and unconcerned matter. Told not to except perfect in this new home build take what I got even though I paid full asking price. Never recommend Lennar to anyone ever
Lennar responded:
Hi Deborah, thank you for the review. We are sorry to hear about the disappointment you expressed regarding sales, construction, and the local team. We are disappointed to hear about the trouble you have faced in getting issues resolved. If there is anything we can do to help out, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Dont buy Lennar!!!
- John C.
- Verified HomeBuyer
- April 20, 2021
- Littleton, CO
They promise the world then when it comes to warranty work, they close warranty work tickets due to how it would effect them, use excuses to not match paint on new builds (they replaced a garage panel due to holes and now they say they will only paint the one panel and if I want it to match I have to do it myself. Say its due to normal weathering when I only been here 4 months) My firewall door to garage and the back porch door have large gaps that you can see outside and qhen the wind blows it opens the door. They say it meets builder standards when even my inspection listed it as an ...
Lennar responded:
Hi John, thank you for the review. We are disappointed to hear about the issues you have described and communication you have received regarding Customer Care. If there are any outstanding issues you would like us to follow-up on, please send us a note at corporatecustomercare@lennar.com with any additional details you can provide. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
They promise things that are always late I moved in my house month ago
- Khaled Z.
- Verified HomeBuyer
- March 31, 2020
- Parker, CO
I moved in my house and playing catch to fix it everyone is late or never show up I have to chase them around to fix everything there is so much that u forget so that way they tell you soon your out of the warranty
Lennar responded:
Hi Khaled, thank you for providing this feedback about your new home. We are sorry to hear about the delays you've experienced. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Never again
- Anonymous
- Verified HomeBuyer
- March 24, 2020
- Parker, CO
horrible horrible nightmare of a mistake to purchase from lennar. Over priced, workman ship is so poor, materials are obviously the cheapest on market, workers are sloppy and lennar refuses to fix their mistakes. Convinced 2 of my friends to walk away from lennar and will keep on doing so.
Lennar responded:
Thank you for sharing your comments about your experience with the quality of your new home and difficulties in having items addressed. We are sorry to hear about the issues you've had. Please email us at corporatecustomercare@lennar.com with any additional details, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
NEVER again
- Frederick A.
- Verified HomeBuyer
- June 25, 2019
- Parker, CO
This is the fourth new home I have purchased and is by far the worst experience I have had. No support whatsoever for their customer care.
Lennar responded:
Hi Frederick, thank you for sharing your comments with us. We are sorry for the experience you described. If you have items needing to be addressed, please send a message to us at corporatecustomercare@lennar.com. Thank you.
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Poor customer service
- Laura W.
- Verified HomeBuyer
- June 19, 2019
- Elizabeth, CO
The team was great before the purchase of my home . After I moved in I have had multiple issues which are not addressed in a timely fashion . The quality of the work is poor and after being in my home for 4 months still have issues.
Lennar responded:
Thank you for your feedback about your new home, Laura Ann. Will you please send a message to us at corporatecustomercare@lennar.com with any outstanding issues? We would like to review and follow-up for you.
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
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